Top 202 Customer service representative Jobs in Edgerton Wi

Customer Support Center Agent I
First Mid —Janesville, WI
- $17.50 - $19.62 an hour
- Spanish
- Writing skills
- English
- Employee stock purchase plan
- Health insurance
Quick Apply
Customer Care Coordinator
Foremost Farms —Madison, WI
- Full-time
- Background check
- Pass drug screening
- Mid-level
- Paid parental leave
- Health savings account
Customer Experience Manager
BostonFAM d.b.a Ashley | Furniture & ApplianceMart —Janesville, WI
- From $21 an hour
- Weekends as needed
- Spanish
- Management
- Computer literacy
- Wellness program
- Paid parental leave
Quick Apply
Hotel Front Desk Customer Service Agent
Holiday Inn Express & Suites Madison Central —Madison, WI
- $17 - $19 an hour
- Part-time
- Hotel
- High school diploma or GED
- Organizational skills
- Disability insurance
- Health insurance
Quick Apply
Customer Service Associate
Zoro —Janesville, WI
- $17.75 - $18.25 an hour
- Hybrid work
- Sales
- Office
- High school diploma or GED
5d
Customer Service Representative - Janesville, WI
W.W. Grainger —Janesville, WI
- From $18.25 an hour
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- High school diploma or GED
- Paid training
- Health insurance
Customer Service Professional
RAE Staffing —Madison, WI
- $24.42 - $29.41 an hour
- Part-time
- Hybrid work
- Computer literacy
- Office
- Computer skills
- Paid jury duty
- Health insurance
Quick Apply
Customer Service Representative
Addie Water Systems, Inc. —Janesville, WI
- $15 - $25 an hour
- Overtime
- Background check
- Computer literacy
- Office
- Paid training
- Health insurance
Quick Apply
American Girl Direct Service Associate - Seasonal (Remote - WI)
Mattel —McFarland, WI
- Part-time
- Remote
- Computer literacy
- Basic math
- Windows
Quick Apply
Customer Service Appointment Scheduler-Janesville Kia
Home Run Auto Group —Janesville, WI
- Dealership
- Typing
- Communication skills
- Disability insurance
- Dental insurance
Quick Apply
Customer Service Administrator
Seneca Foods —Janesville, WI
- Microsoft Excel
- Microsoft Outlook
- Office
Customer Support Specialist
JLG —Madison, WI
- $51,400 - $79,200 a year
- Full-time
- Marketing
- ERP systems
- Research
Customer Care Specialist
Pellitteri Waste Systems Inc —Madison, WI
- $24.00 - $24.50 an hour
- Full-time
- Word processing
- Computer literacy
- Writing skills
- Disability insurance
- Health insurance
Quick Apply
American Girl Retail Service Support - Seasonal (Remote - WI)
Mattel —McFarland, WI
- Part-time
- Remote
- Computer literacy
- Basic math
- Windows
Quick Apply
Customer Service Representative
Harker Heating & Cooling Inc —Madison, WI
- $25 - $30 an hour
- Full-time
- Spanish
- English
- Office
Quick Apply
13d
CUSTOMER SERVICE REP
Uniroyal Engineered Pro —Stoughton, WI
- $21 - $23 an hour
- Full-time
- Spanish
- Computer literacy
- Writing skills
Quick Apply
Customer Service Specialist
Momentum Association Management LLC —Madison, WI
- $45,000 a year
- Full-time
- Remote
- Continuous improvement
- Communication skills
- Entry level
Quick Apply
Customer Relations Representative - State Farm Agent Team Member
Abbey Welsh - State Farm Agent —Stoughton, WI
- $32,000 - $70,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- 401(k) matching
- Flexible schedule
Quick Apply
Customer Service Representative
ROCKET INDUSTRIAL INC —Madison, WI
- $22 - $24 an hour
- Full-time
- Communication skills
- Entry level
Quick Apply
Customer Service Associate I
Family Dollar —Edgerton, WI
- $9.50 - $10.00 an hour
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store experience
- Health insurance
- Dental insurance

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Customer Support Center Agent I

First Mid -
Janesville, WI

Quick Apply

Job Details

$17.50 - $19.62 an hour

Benefits

Employee stock purchase plan
Health insurance
Tuition reimbursement
Paid time off
Family leave
401(k) matching

Qualifications

High school diploma or GED

Full Job Description

At First Mid, base salary is one component of our Total Rewards program. Exact compensation is determined by factors such as (but not limited to) education, skills, internal equity, and experience. This position offers additional compensation in the form of discretionary short-term incentives (i.e. bonus, incentives, and/or commission). Benefits for this role include comprehensive healthcare, well-being benefits, paid family leave as well as generous paid time off. Total Rewards also include banking perks, tuition reimbursement, an Employee Stock Purchase Plan, and a 401K plan with company match. Incentives and benefits are subject to eligibility requirements.

At First Mid, we aim to make our customers feel valued, satisfied, and understood. We will achieve this by developing a personalized relationship with our customers and by asking questions to create a customized solution based on their needs and throughout their stages of life. We will create clients for life by adhering to our core values and our service standards.

Responsibilities include, but are not limited to:

Assisting callers with questions & account inquiries by providing them with accurate information in a professional and courteous manner in accordance with our customer service standards.
Service customers over the phone with accuracy and efficiency within policy guidelines.
Create a quality service experience by ensuring timely resolution and follow-up to customer needs.
Solicits assistance from management as needed. Seeks management approval for requests outside of their approved level. Notifies management of suspicious and questionable activity.
Adheres to all bank compliance, security and operational policies and procedures.
Performs changes to existing accounts as requested by the customer.
Transferring request that are outside the scope of the CSC to the appropriate individual or department for assistance.
Proactively looks for ways to improve processes that will improve the customer’s experience and communicate those ideas to management.
Maintains professional appearance and conduct within the guidelines set forth in Employee Handbook and/or First Mid policies.
Ensuring all customer interactions & documentation follow bank policy & regulations, while maintaining customer confidentiality.
Identifies and recommends products and/or services to best meet the needs of the customer.
Educates and encourages customers to use alternate delivery systems such as ATM, Debit Card, Online, and Mobile Banking.
Actively seeks out and maintains basic product knowledge of all banking products through training courses, meetings, corporate communications, etc.
Complete other specified duties as assigned.

Qualifications

Education:

High School Diploma/GED required.

Experience:

1+ year of customer service experience and/or previous experience working in a financial institution preferred.
Previous contact center experience preferred.

Skills:

Bilingual (Spanish and English speaking) strongly preferred.
Proficient in usage of Microsoft Office and computer application
Strong organizational and communication skills, both oral & written.
High level of interpersonal skills to interact with customers and potential customers in professional manner.
Ability to work additional hours or hours outside of the departmental operating hours as needed.

First Mid Bancshares, Inc., is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, protected veteran status, or any other applicable federal or state-protected classification.

THIS JOB DESCRIPTION DOES NOT CONSTITUTE A CONTRACT FOR EMPLOYMENT

LP123

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Refine Your Search

customer service representative jobs in edgerton wi

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Customer Service Associate I

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