Top 77 Guest service agent Jobs in Edina, Mn

Front Desk Agent
Double Tree Bloomington Minneapolis South (Franchise) —Bloomington, MN
- Part-time
- 18 years or older
- Writing skills
- Hotel
- Paid holidays
- Health insurance
Front Desk Agent
Courtyard By Marriott Edina Bloomington —Bloomington, MN
- $18 - $19 an hour
- Part-time
- Microsoft Word
- Background check
- Computer literacy
Quick Apply
Front Desk Agent
Lofton Minneapolis by Hilton —Minneapolis, MN
- $19.67 an hour
- Full-time
- Computer literacy
- Writing skills
- English
- Paid time off
- Employee assistance program
Quick Apply
5d
Front Desk Agent
Bloom Hotel —Minneapolis, MN
- $20 - $22 an hour
- Weekends as needed
- Hotel
- Organizational skills
- Computer skills
Quick Apply
10d
Front Desk Agent
Embassy Suites By Hilton Bloomington/Minneapolis —Minneapolis, MN
- $18 an hour
- Full-time
- English
- Hotel
- US work authorization
- Paid holidays
- Health insurance
Quick Apply
Hotel Front Desk Agent
SpringHill Suites - TownePlace Suites Minneapolis Eden Prairie —Eden Prairie, MN
- $18 - $19 an hour
- Full-time
- Hotel
- High school diploma or GED
- Organizational skills
- Flexible schedule
Quick Apply
Agent Experience Coordinator
Modus Closing —Edina, MN
- $21.00 - $23.37 an hour
- Inventory management
- Office
- Analysis skills
- Paid holidays
- Disability insurance
4d
Front Desk Agent l Part Time l Residence Inn Eden Prairie
CSM Lodging Services Incorporated —Eden Prairie, MN
- $18 an hour
- Part-time
- Sales
- Word processing
- Residential
- Disability insurance
- Health insurance
Quick Apply
Front Desk Agent | Residence Inn, Plymouth
CSM Lodging Services Incorporated —Plymouth, MN
- $18 - $20 an hour
- Residential
- Hotel
- High school diploma or GED
Quick Apply
Flexible Schedule Front Desk Agent
NFC Amenity Management —Minneapolis, MN
- $18 an hour
- Part-time
- US work authorization
- Reliable transportation
- Entry level
- Paid training
- Disability insurance
Quick Apply
5d
Marquette Minneapolis Curio Collection - Front Desk Agent
Evolution Hospitality —Minneapolis, MN
- $19 an hour
- Full-time
- Hotel
- High school diploma or GED
- Entry level
- AD&D insurance
- Disability insurance
Front Desk Associate
Massage Envy —Edina, MN
- $20 an hour
- Full-time
- High school diploma or GED
- Math
- Computer skills
- Wellness program
Quick Apply
Front Desk Agent
Emery Hotel, Autograph Collection —Minneapolis, MN
- $19 an hour
- Weekends as needed
- Background check
- Computer literacy
- Pass drug screening
- Health insurance
- Dental insurance
11d
Front Desk Agent | Night Auditor
Homewood Suites - Bloomington MOA —Bloomington, MN
- $18 - $20 an hour
- Part-time
- Computer literacy
- Hotel
- Computer skills
- Paid time off
- Employee discount
Quick Apply
Hyatt Place Minneapolis Downtown - Front Desk Agent
Aimbridge Hospitality —Minneapolis, MN
- $18.50 an hour
- Full-time
- Hotel
- High school diploma or GED
- Entry level
- AD&D insurance
- Disability insurance
9d
Guest Service Agent- Hilton Minneapolis
Hilton —Minneapolis, MN
- $17.70 an hour
- Full-time
- Hotel
- Entry level
- Paid parental leave
- Employee stock purchase plan
13d
Front Desk Agent (full-time)
Renaissance Minneapolis Bloomington Hotel —Bloomington, MN
- $17.50 an hour
- Full-time
- Microsoft Outlook
- Hotel
- 1 year
- Disability insurance
- Health insurance
Quick Apply
3d
Front Desk Agent
ADOGO Pet Hotels —Minnetonka, MN
- Part-time
- Administrative experience
- Cleaning
- Communication skills
- Opportunities for advancement
Fairfield Inn & Suites Minneapolis Eden Prairie - Front Desk Agent
Aimbridge Hospitality —Eden Prairie, MN
- $17 - $19 an hour
- Full-time
- Hotel
- High school diploma or GED
- Entry level
- AD&D insurance
- Disability insurance
Front Desk Agent (part-time) | Weekend Availability Required
CSM Lodging Services Incorporated —Saint Louis Park, MN
- $18 an hour
- Part-time
- Hotel
- High school diploma or GED
- Ability to lift 75 pounds
- Disability insurance
- Health insurance
Quick Apply

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guest service agent jobs near edina, mn

Front Desk Agent

Double Tree Bloomington Minneapolis South (Franchise)
Bloomington, MN

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Job Details

Part-time

Benefits

Paid holidays
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
Referral program

Qualifications

Computer operation
Customer communication
Writing skills
Copy machines
Fax machines
Customer relationship management
Dollies
Computer skills
Multi-line phone systems
10 key typing
Faxing

Full Job Description

Description:

TITLE: Front Desk Agent

DEPARTMENT: Front Office

REPORTS TO: Front Desk Assistant Manager

JOB SUMMARY

Attend to guests’ needs, including, but not limited to, registration, checkout and cashiering.
Greet and welcome guests upon arrival.
Register guests into the computer, verifying reservation, address, and credit information.
Promote the Hotel’s Reward Program and provide recognition and benefits to all present members.
Accept payment for guests’ accounts both at the time of registration and at checkout.
Maintain a house bank and make a deposit and accurate report of receipts daily.
Issue key to and control entrance of safety deposit boxes.
Post miscellaneous charges as requested.
Arrive at workplace on time in full uniform prepared with tools and all equipment needed for service.
Review current day’s expected arrivals and check all VIP and special request reservations to ensure that they are pre-registered, blocked properly and other departments are notified of room assignment.
Review the daily room availability and inform staff.
Check status of departures on a daily basis.
Relay all pertinent information to front desk agents, telecommunications, the following shift supervisor, and the Front Office Manager.
Ensure all necessary reports and forms are completed daily.
Assist concierge in handling mail and facsimiles and providing guest with information regarding hotel facilities and local attractions.
Book reservations for those guests who approach the Front Desk.
Must be able to read and write to facilitate the communication process.
Requires good communication skills, both verbal and written.
Extensive knowledge of the hotel, its services and facilities.
Must have excellent customer relations skills and leadership capability.
Must be detail oriented with outstanding organizational and communication skills.
Must have excellent leadership capability and customer relations skills.

PHYSICAL DEMANDS

Must be able to stand and exert well-paced ability for up to 4 hours in length.
Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis.
Must be able to exert well-paced ability in limited space.
Must be able to lift up to 15 lbs. occasionally.
Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.
Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees.
Ability to spend extended lengths of time viewing a computer screen.
Vision occurs continuously with the most common visual functions being those of near vision and depth perception.
Requires manual finger dexterity to be able to use and operate all necessary equipment such as computers, printers, 10-key adding machine, electric typewriter, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers, dolly and other office equipment as needed.
Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems.

Requirements:

Must have reliable transportation to and from work
Must report to work on time
Must be present and able to work all shifts on-site
Must have open availability Monday-Sunday and be able to work the necessary hours and schedule to meet the operational needs of the business
Must be at least 18 years old
Must be currently eligible to work in the United States of America and able to present required work authorization documents as required to complete the Form I-9 on the first day of employment.

SUPPORTIVE FUNCTIONS

In addition to performance of the essential functions, this position may be required to perform supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel.

KNOWLEDGE, SKILLS AND ABILITIES

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities:

AVAILABILITY

Double Tree Bloomington Minneapolis South operates seven days a week, 24 hours a day. At times it may be necessary to move you from your accustomed work day, to include Holidays, or time of work if business or task assignments demand. In addition, it should be understood that business needs determine the amount of hours per week that you will work and that hours may fluctuate each week based on the needs of a 24/7 operation, including days, nights, overnights, weekends, and holidays.

BENEFITS & PERKS

Employer-sponsored health insurance
Dental & Vision
401(k) Retirement Plan
Paid Time Off (PTO)
Paid Holidays
Employee Referral Bonus
Go Hilton Team Member Travel Program

DISCLAIMER

This job summary is for a position at a hotel that is owned and operated by an independent franchisee. The franchisee controls all aspects of the hotel’s employment practices, including recruiting, hiring, salary, benefits and compensation decisions, and the collection and processing of the personal data that you provide on this website. If you accept an offer of employment for this position, you will be employed by a franchisee and not by Hilton. You will not be eligible for compensation or benefits from Hilton. You will be eligible for compensation or benefits only as may be provided to you by the independent franchisee.

Apply Now

Refine Your Search

guest service agent jobs in edina, mn

Front Desk Agent

Front Desk Agent

Front Desk Agent

Front Desk Agent

Front Desk Agent

Hotel Front Desk Agent

Agent Experience Coordinator

Front Desk Agent l Part Time l Residence Inn Eden Prairie

Front Desk Agent | Residence Inn, Plymouth

Flexible Schedule Front Desk Agent

Marquette Minneapolis Curio Collection - Front Desk Agent

Front Desk Associate

Front Desk Agent

Front Desk Agent | Night Auditor

Hyatt Place Minneapolis Downtown - Front Desk Agent

Guest Service Agent- Hilton Minneapolis

Front Desk Agent (full-time)

Front Desk Agent

Fairfield Inn & Suites Minneapolis Eden Prairie - Front Desk Agent

Front Desk Agent (part-time) | Weekend Availability Required

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