Top 3 Desktop support technician Jobs in Edinburgh, In

IT Infrasturcture Technician
Managed Services Partners —Franklin, IN
- $70,000 - $80,000 a year
- Full-time
- Background check
- Mid-level
- Office
- Mileage reimbursement
- Paid time off
Quick Apply
1d
Senior IT Desktop Support Technician
GAS Global Services —Columbus, IN
- Up to 50% travel
- English
- Mid-level
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IT Infrasturcture Technician
Managed Services Partners —Franklin, IN
Every day brings new challenges, and you’ll work across a wide variety of technologies while collaborating with a small, experienced technical team.
$70,000 - $80,000 a year
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1d

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IT Infrasturcture Technician

Managed Services Partners
Franklin, IN

Quick Apply

Job Details

Full-time
$70,000 - $80,000 a year
1 day ago

Benefits

Mileage reimbursement
Paid time off
Professional development assistance

Qualifications

Customer communication

Full Job Description

IT Infrastructure Technician (Managed Service Provider)

Managed Services Partners
Franklin, Indiana (In Office)

Salary: $6,000–$7,000 per month, depending on experience.

Technology should help businesses—not become another problem they have to solve.

At Managed Services Partners, we support the technology our customers rely on every day. From Microsoft 365 and networking to cybersecurity, hosted VoIP, cloud infrastructure, and backup solutions, our goal is simple: keep our customers productive through dependable technology and outstanding service.

We’re looking for an IT professional who enjoys solving problems, learning new technologies, and taking ownership of customer issues.

This is not a call-center help desk position. Every day brings new challenges, and you’ll work across a wide variety of technologies while collaborating with a small, experienced technical team.

What You’ll Do

· Support business customers remotely and onsite.

· Administer Microsoft 365 and Microsoft Entra ID.

· Support Windows desktops and Windows Server.

· Troubleshoot networking, VPN, wireless, firewalls, and internet connectivity.

· Support hosted VoIP and SIP-based communications.

· Participate in cloud, virtualization, and infrastructure projects.

· Install and configure networking equipment and IP phones.

· Participate in an on-call rotation and occasional scheduled maintenance.

Documentation Matters

We believe a problem isn’t fully solved until another technician can understand exactly what was done.

You’ll be expected to document troubleshooting, resolutions, customer environments, and contribute to our internal knowledge base. Documentation is part of completing the job.

What We’re Looking For

· Approximately 3+ years of professional IT experience (MSP experience preferred).

· Microsoft 365 administration in business environments.

· Experience with Windows Server and Active Directory.

· Understanding of Microsoft Entra ID.

· Solid networking fundamentals (TCP/IP, DNS, DHCP, VLANs, VPNs, routing, switching).

· Strong troubleshooting skills.

· Excellent communication and customer service.

Experience with Azure, VMware, Hyper-V, Cisco Meraki, Palo Alto Networks, Ubiquiti, hosted VoIP, cybersecurity, or backup solutions is a plus but not required.

Why Work Here?

· Small team where your work makes a difference.

· Exposure to Microsoft cloud, networking, cybersecurity, hosted VoIP, and infrastructure projects.

· Company-paid or reimbursed approved technical training.

· Paid Time Off.

· Mileage reimbursement.

· Opportunities to continue growing your technical skills.

Our Philosophy

We don’t expect you to know everything.

We do expect honesty, curiosity, professionalism, and a desire to continually improve.

We value evidence over assumptions, documentation over memory, and teamwork over individual heroics.

If that sounds like the way you approach technology, we’d love to hear from you.

Pay: $70,000.00 - $80,000.00 per year

Benefits:

Paid time off
Professional development assistance

Work Location: In person

Quick Apply

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