Top 26 It help desk Jobs in Edwards, Ca

Help Desk Analyst
Vallarta Supermarkets —Lancaster, CA
- $24 - $27 an hour
- Weekends as needed
- Mid-level
- 1 year
- Communication skills
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Electronic Warfare Fleet Liaison
General Dynamics Information Technology —California
- $85,000 - $115,000 a year
- Bachelor of Science
- Mid-level
- Office
- Paid time off
- 401(k) matching
Tier 1 Technical Support
SMS DATA PRODUCTS GROUP, INC —Edwards, CA
- Full-time
- Mid-level
- 2 years
- Communication skills
Quick Apply
Tier I Technical Support Specialist
SMS DATA PRODUCTS GROUP, INC —Edwards, CA
- Full-time
- Mid-level
- 2 years
- Communication skills
Quick Apply
Technology Support Specialist
Core Civic —California City, CA
- $33.07 an hour
- Full-time
- Computer Science
- Mid-level
- Windows
End User Support 1/2 - Secret
Northrop Grumman —Palmdale, CA
- $57,300 - $103,400 a year
- Overtime
- Mid-level
- Windows
- Master's degree
- Paid holidays
- Disability insurance
14d
IT Service Delivery Analyst II (Test)
Impulse Space —Mojave, CA
- $35 - $40 an hour
- Full-time
- Windows
- Scripting
- Senior level
- Health insurance
- Dental insurance
Quick Apply
Seasonal, Operations Technical Specialist (Part Time)
H&R Block —Rosamond, CA
- $18.46 - $27.69 an hour
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Health insurance
- Employee assistance program
Operations & Customer Success Associate
Volley LLC —Lancaster, CA
- Full-time
- In-person
- Entry level
Quick Apply
Tier II High-End Windows Technical Support
SMS DATA PRODUCTS GROUP, INC —Edwards, CA
- Full-time
- 3 years
- Analysis skills
- Senior level
Quick Apply
Lead OT Field Technician
Terra-Gen Operating Company LLC —Mojave, CA
- $110,000 - $120,000 a year
- Full-time
- Background check
- Computer science
- Computer Science
- Paid holidays
- Disability insurance
Remote Mortgage Loan Officer Build Your Book With Real Support
Satori Mortgage —Lancaster, CA
- $50,000 - $250,000 a year
- Full-time
- Remote
- Google Workspace
- 11+ years
- Business development
- Opportunities for advancement
- Flexible schedule
Quick Apply

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Electronic Warfare Fleet Liaison
General Dynamics Information Technology —California
May vary based on technical training, certification(s), or degree. Support the AEA IPT by helping staff and execute the help desk for Fleet user issues as well…
$85,000 - $115,000 a year
Help Desk Analyst
Vallarta Supermarkets —Lancaster, CA
Associate degree or technical certification in IT or related field preferred. Strong communication skills with both technical and non-technical users.
$24 - $27 an hour
Quick Apply

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Store Technology Support - POS
Proteam Solutions Inc. —Columbus, OH
Associate or Bachelor's degree in Information Technology, Computer Science, or related field preferred; equivalent experience considered.
$20 - $21 an hour
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Desktop Support
Proteam Solutions Inc. —Columbus, OH
Familiarity with IT service management tools and help desk ticketing systems. DEKSTOP SUPPORT TECHNICIAN POSITION SUMMARY: *Responsible for the configuration,…
$19 - $21 an hour
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it help desk jobs near edwards, ca

Help Desk Analyst

Vallarta Supermarkets -
Lancaster, CA

Quick Apply

Job Details

Full-time
$24 - $27 an hour

Qualifications

Mid-level
1 year
Communication skills

Full Job Description

Title: Help Desk Analyst
Classification: Non-Exempt
Reports To: Help Desk Manager
Pay scale: $24.00 - $27.00

The compensation range provided complies with state-specific laws. Factors that may be used to determine your actual rate of pay include your specific skills, years of experience, and other factors.

JOB DESCRIPTION

Position Summary:

Provides technical support to Vallarta Stores, Corporate, and Warehouse users for IT hardware and business applications. This role requires strong technical knowledge, effective communication skills, and a customer-focused mindset to diagnose issues and explain solutions clearly.

The goal is to deliver high-quality support that reinforces Vallarta Supermarkets’ core values and enhances the overall user experience.

General Duties and Responsibilities:

Deliver excellent customer service by resolving technical issues in a timely and professional manner.
Provide Level 1 and Level 2 support for store, corporate, and warehouse hardware and application issues.
Support desktop hardware/software including Microsoft Office suite, AS/400, Vocollect, and OnBase systems.
Log and track all Help Desk interactions in ServiceNow Express.
Maintain accurate and detailed documentation of incidents and resolutions.
Install, configure, and maintain hardware and software.
Respond to technical support requests via phone, email, in person, or a ticketing system.
Research and resolve technical issues using available resources.
Escalate complex issues to Level 3 support or vendors as appropriate.
Identify urgent issues and act with a strong sense of urgency.
Maintain awareness of recurring issues and report trends to management.
Prepare reports on project activities and system issues.
Stay current with system updates, changes, and IT best practices.
Follow Vallarta IT standards, procedures, and security policies.
Effectively manage multiple tasks and meet deadlines.

Assist with user onboarding and offboarding, including system access setup and deactivation.
Support remote users and troubleshoot VPN/connectivity issues.
Participate in IT projects such as system upgrades, rollouts, and migrations.
Maintain asset inventory and track hardware lifecycle.

Knowledge and Skills:

1–3 years of Help Desk or technical support experience in a fast-paced environment.
Strong troubleshooting skills across hardware, software, and networking.
Ability to test, repair, and service technical equipment.
Strong communication skills with both technical and non-technical users.
Ability to use network diagnostic tools and software.
Ability to multitask and prioritize effectively
Typing speed of at least 45 WPM
Strong customer service orientation
High attention to detail and organizational skills
Ability to remain patient, flexible, and positive under pressure
A+ certification preferred
Familiarity with ticketing systems (ServiceNow or similar platforms) is strongly preferred
Basic knowledge of networking concepts (IP, DNS, DHCP) preferred
Experience supporting retail or warehouse environments is a plus

Required Education and Experience:

1–3 years of relevant work experience required.
Associate degree or technical certification in IT or related field preferred.

Physical Demands

Must be able to lift to 60 lbs., utilizing a buddy system or proper lifting equipment at all times.
Require prolonged standing, walking, bending, and working in confined or tight spaces.
Ability to safely work on ladders or at elevated heights as needed.

Position Type/Expected Hours of Work

This position requires availability from Monday through Sunday on a flexible schedule. Must be able to work weekends and holidays as needed, as well as adjust hours based on call volume and operational demands.

This job description is not intended to be all-inclusive, and employees may perform other duties as directed. All employees are expected to perform any reasonable task or request that is consistent with fulfilling company goals and objectives.

Quick Apply

Refine Your Search

it help desk jobs in edwards, ca

Help Desk Analyst

Electronic Warfare Fleet Liaison

Tier 1 Technical Support

Tier I Technical Support Specialist

Technology Support Specialist

End User Support 1/2 - Secret

IT Service Delivery Analyst II (Test)

Seasonal, Operations Technical Specialist (Part Time)

Operations & Customer Success Associate

Tier II High-End Windows Technical Support

Lead OT Field Technician

Remote Mortgage Loan Officer Build Your Book With Real Support

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