Top 87 Bilingual call center representative Jobs in El Monte, Ca

Customer Service Representative (Bilingual Korean)
Clever Care Health Plan —Arcadia, CA
- $20 - $23 an hour
- Weekends as needed
- Hybrid work
- Background check
- Spanish
- Microsoft Excel
7d
Member Service Representative
Champion Health Plan/ Champion Payer Solutions —Long Beach, CA
- From $22 an hour
- Weekends as needed
- Spanish
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
Customer Service Representative Lead (Bilingual Mandarin)
Clever Care Health Plan —Arcadia, CA
- $26.15 - $30.53 an hour
- Weekends as needed
- Hybrid work
- Background check
- Microsoft Excel
- Microsoft Outlook
- On-the-job training
Service Desk/Technical Support Specialist - Bilingual English/Spanish
Collabtech Group —Carson, CA
- $45,000 - $55,000 a year
- Full-time
- Background check
- Spanish
- Office
- Health insurance
- Dental insurance
Quick Apply
1d
Client Intake Specialist (Law Firm)
Confidential —Beverly Hills, CA
- $26 - $33 an hour
- Full-time
- Spanish
- Google Workspace
- In-person
- Paid holidays
- Dental insurance
Quick Apply
10d
Patient Care Representative (Call Center)
JWCH Institute —Commerce, CA
- $48,579 - $52,314 a year
- Full-time
- Spanish
- English
- Windows
- Profit sharing
- Mileage reimbursement
Quick Apply
9d
Customer Experience Representative
Arakelian Enterprises Inc —Irwindale, CA
- $20.60 - $25.90 an hour
- Full-time
- Spanish
- English
- Office
- Profit sharing
- Health insurance
Quick Apply
Call Center Agent Irwindale ECC
AnswerNet —Pasadena, CA
- $18.00 - $24.26 an hour
- Full-time
- Remote
- Spanish
- Microsoft Excel
- English
- Paid training
- Work from home
Quick Apply
3d
Bilingual Call Center Rep
Pizza Loca/SoCal —Santa Fe Springs, CA
- Bilingual
- High school diploma or GED
- Entry level
Quick Apply
Contact Center Representative I
L.A. Care Health Plan —Los Angeles, CA
- $45,760 - $47,823 a year
- Weekends as needed
- Spanish
- Writing skills
- HIPAA
- Wellness program
- Health insurance
Contact Center Representative II
L.A. Care Health Plan —Los Angeles, CA
- From $50,216 a year
- Part-time
- Spanish
- HIPAA
- English
- Wellness program
- Health insurance
Client Service Representative
Adeedo! —West Covina, CA
- $20 - $24 an hour
- Spanish
- Mid-level
- Office
- Paid holidays
- Health insurance
Quick Apply
Call Center Representative
Universal Community Health Center —Los Angeles, CA
- Spanish
- Writing skills
- HIPAA
Quick Apply
1d
Implementation Specialist I / Client Onboarding
ADP —La Palma, CA
- $17.02 - $30.14 an hour
- Overtime
- Hybrid work
- Spanish
- Writing skills
- No experience needed
- Wellness program
- Disability insurance
BEHAVIORAL HEALTH CALL CENTER REPRESENTATIVE (BIL. CHINESE REQ.)
Chinatown Service Center —San Gabriel, CA
- $23 - $25 an hour
- Background check
- Microsoft Excel
- Microsoft Outlook
Quick Apply
10d
Health Care Call Center Agent (Armenian and Spanish Speaker)
Complete Care Community Health Center —Los Angeles, CA
- Full-time
- Spanish
- Computer literacy
- Writing skills
- Health insurance
- 401(k)
Customer Service Representative (CSR)
Nations Insurance Company —Cerritos, CA
- Email
- Bilingual
- Entry level
- Health insurance
- Dental insurance
Call Center Agent
Children's Happy Teeth & Happy Braces —La Mirada, CA
- $19 - $21 an hour
- Full-time
- Spanish
- English
- Children
- Paid holidays
- Dental insurance
Quick Apply
10d
Call Center Agent
Synovation Medical Group —Rancho Cucamonga, CA
- Full-time
- Spanish
- Microsoft Outlook
- English
Representative, Support Center II (Bilingual English/Spanish. ONSITE Long Beach, CA)
Molina Healthcare —Long Beach, CA
- $20.34 - $30.39 an hour
- Overtime
- Spanish
- Sales
- HIPAA
- Health insurance
10d

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Customer Service Representative (Bilingual Korean)

Clever Care Health Plan -
Arcadia, CA

Apply Now

Job Details

Full-time
$20 - $23 an hour
7 days ago

Qualifications

High school diploma or GED

Full Job Description

Must be available to work from 11:30AM to 8:00PM.
This position operates on a hybrid work schedule. Candidate must reside in Los Angeles or Orange County.

Are you ready to make a lasting impact and transform the healthcare space? We are one of Southern California’s fastest-growing Medicare Advantage plans with an incredible 112% year-over-year membership growth.

Who Are We? ✨

Clever Care was created to meet the unique needs of the diverse communities we serve. Our innovative benefit plans combine Western medicine with holistic Eastern practices, offering benefits that align with our members’ culture and values.

Why Join Us?

We’re on a mission! Our rapid growth reflects our commitment to making healthcare accessible for underserved communities. At Clever Care, you’ll have the opportunity to make a real difference, shape the future of healthcare, and be part of a fast-moving, game-changing organization that celebrates diversity and innovation.

Job Summary

Member Advocates are the main point of contact at Clever Care; interfacing with members, prospective members, providers, brokers, and vendors. Serves members by being the main point of contact at Clever Care for member questions and concerns regarding benefits, eligibility, referrals, claims, and any other aspects of plan benefits and services. A successful Member Advocate I ensures member satisfaction by providing superior customer service and displaying a willingness to help at all times while maintaining a professional demeanor.

Member Services Representatives are expected to assess the needs of the caller and determine, based on strong operational understanding, the most appropriate and effective course of action.

Functions & Job Responsibilities

Educates members, family, providers and caregivers regarding benefits and plan options.
Accurately explains benefits and plan options in person, via email, fax, or telephonically.
Provides follow-up with members by clarifying the customer’s issue, determining the cause, and identifying and explaining the solution. Escalates appropriate member issues to management or other departments as required.
Provides follow-up with members by clarifying the customer’s issue, determining the cause, and identifying and explaining the solution. Escalates appropriate member issues to management or other departments as required.
Participates in member calling projects as assigned by management to support the overall Clever Care goal of membership retention.
Follows policies and procedures and job aids in order to maintain efficient and complaint operations; communicates suggestions for improvement and efficiencies to management; identifies and reports problems with workflows following proper departmental procedures; actively participates in departmental staff meetings and training sessions.
Follows all appropriate Federal and State regulatory requirements and guidelines applicable to Clever Care Health Plan operations, as documented I company policies and procedures. Follows all HIPAA requirements.
Documents transactions by completing applicable member forms and summarizing actions taken in appropriate computer system and following standards set by the department or by other authorized individuals.
Ability to work in an environment where continuous coaching and feedback is the standard practice.

Other duties as assigned

Qualifications

Education and Experience:

High School Diploma or equivalent required.
Bachelor’s Degree or equivalent work experience preferred
Two (2) years Customer Service experience preferably in healthcare management and/or a call center setting

Skills:

Familiarity with Centers for Medicare and Medicaid Services (CMS) regulations
Bilingual in Cantonese, Mandarin, Vietnamese, Korean, Spanish, Thai, Khmer, Japanese may be required.
Exceptional customer service skills, including verbal and written communication
Strong active listening skills
Ability to collaborate and be a team player
Must be a quick learner
Ability to remain calm and courteous when handling upset members and offering solutions to their problems and knowing when to escalate the call
Ability to listen, talk, and type at the same time.
Proficiency with Microsoft Office (Word, Excel, Outlook)
Type 40 wpm. 60 wpm preferred

Other:

Must be willing and able to work some weekends from October-March

Wage Range: $20.00 to $23.00 per hour

Physical & Working Environment.

Physical requirements needed to perform the essential functions of the job, with or without reasonable accommodation:

Must be able to travel when needed or required
Ability to operate a keyboard, mouse, phone and perform repetitive motion (keyboard); writing (note-taking)
Ability to sit for long periods; stand, sit, reach, bend, lift up to fifteen (15) lbs.

Ability to express or exchange ideas to impart information to the public and to convey detailed instructions to staff accurately and quickly.

Work is performed in an office environment and/or remotely. The job involves frequent contact with staff and public. May occasionally be required to work irregular hours based on the needs of the business.

Physical & Working Environment.

Physical requirements needed to perform the essential functions of the job, with or without reasonable accommodation:

Must be able to travel when needed or required
Ability to operate a keyboard, mouse, phone and perform repetitive motion (keyboard); writing (note-taking)
Ability to sit for long periods; stand, sit, reach, bend, lift up to fifteen (15) lbs.

Ability to express or exchange ideas to impart information to the public and to convey detailed instructions to staff accurately and quickly.

Clever Care Health Plan is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Individuals seeking employment will receive consideration for employment without regard to race, color, national origin, religion, age, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender perception or identity, age, marital status, disability, protected veteran status or any other status protected by law. A background check is required.

Salary ranges posted on the job posting are based on California wages. Salary may be higher or lower depending on the candidate’s state residency.

#LI-Hybrid

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Refine Your Search

bilingual call center representative jobs in el monte, ca

Customer Service Representative (Bilingual Korean)

Member Service Representative

Customer Service Representative Lead (Bilingual Mandarin)

Service Desk/Technical Support Specialist - Bilingual English/Spanish

Client Intake Specialist (Law Firm)

Patient Care Representative (Call Center)

Customer Experience Representative

Call Center Agent Irwindale ECC

Bilingual Call Center Rep

Contact Center Representative I

Contact Center Representative II

Client Service Representative

Call Center Representative

Implementation Specialist I / Client Onboarding

BEHAVIORAL HEALTH CALL CENTER REPRESENTATIVE (BIL. CHINESE REQ.)

Health Care Call Center Agent (Armenian and Spanish Speaker)

Customer Service Representative (CSR)

Call Center Agent

Call Center Agent

Representative, Support Center II (Bilingual English/Spanish. ONSITE Long Beach, CA)

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