Top 204 High ticket Jobs in El Paso, Tx

Call Center Supervisor
Elovate —El Paso, TX
- $55,000 - $65,000 a year
- Full-time
- Background check
- Mid-level
- Quality control
- Dental insurance
- 401(k)
10d
Administrative Associate
Wiwynn Technology Corporation —Socorro, TX
- From $55,800 a year
- Full-time
- Background check
- Classroom
- Microsoft Outlook
- Health savings account
- Health insurance
Quick Apply
Roofing Appointment Setter ($1,000 - $2,000/Week OTE)
QNTUM —El Paso, TX
- $75,000 - $150,000 a year
- Choose your own hours
- No experience needed
- Residential
- Driver's License
- Paid training
Quick Apply
SCA-ELECTRONICS TECHNICIANS, FAA
Parsons —El Paso, TX
- $15.68 - $71.30 an hour
- Contract
- Background check
- Computer literacy
- Mid-level
- Wellness program
- Paid holidays
Medical Scribe
ScribeAmerica —El Paso, TX
- 8 hour shift
- 18 years or older
- HIPAA
- No experience needed
- Paid training
- Dental insurance
WAREHOUSE RUNNER
Levy Sector —El Paso, TX
- $11 an hour
- Part-time
- Data entry
- Warehouse
- Typing
- Wellness program
- Paid time off
Quick Apply
Customer Service Clerk
Albertsons —El Paso, TX
- Part-time
- Fair chance
- In-person
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
5d
Production
Mission Linen Supply —El Paso, TX
- Online Application
- High school diploma or GED
- Ability to stand for extended periods
- Entry level
- Paid holidays
- Health insurance
12d
Box Office Host
Flix Brewhouse —El Paso, TX
- $10 - $12 an hour
- Nights as needed
- Ability to walk for extended periods
- Ability to lift 50 pounds
- Ability to stand for extended periods
- Health insurance
- Paid time off
Quick Apply
3d
SERVER, BAR
Levy Sector —El Paso, TX
- $8 an hour
- Seasonal
- Bar
- University
- Entry level
- Wellness program
- Paid time off
Quick Apply
High Ticket Sales Closer - Remote
Curvion Blue —El Paso, TX
- $90,000 - $300,000 a year
- Choose your own hours
- Remote
- Mid-level
- 2 years
- Communication skills
- Flexible schedule
Quick Apply
Order Builder Loader (Midday)
Coca-Cola Southwest Beverages —El Paso, TX
- $16.01 - $20.16 an hour
- Ability to walk for extended periods
- High school diploma or GED
- Ability to lift 50 pounds
- Referral program
Auxiliary Services Support
University of Texas at El Paso —El Paso, TX
- $10 - $14 an hour
- Part-time
- High school diploma or GED
- Driver's License
- University
Hospital Liaison
Rotech Healthcare Inc. —El Paso, TX
- Full-time
- Microsoft Word
- Background check
- Clean driving record
- Continuing education credits
Quick Apply
8d
Bartender
Flix Brewhouse —El Paso, TX
- $20 - $30 an hour
- Weekends as needed
- Bar
- Ability to walk for extended periods
- Ability to lift 50 pounds
- Health insurance
- Paid time off
Quick Apply
Government Travel Consultant
ADTRAV Travel Management —El Paso, TX
- $24 - $25 an hour
- Weekends as needed
- Remote
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
Store Clerk & Sorting Room Worker
SALVATION ARMY A GEORGIA CORP —El Paso, TX
- Part-time
- Merchandising
- English
- High school diploma or GED
- Dental insurance
- Paid time off
Quick Apply
High Ticket Appointment Setter (Warm Leads)
Curvion Blue —El Paso, TX
- $55,000 - $65,000 a year
- Full-time
- Remote
- Mid-level
- Communication skills
- Under 1 year
- Opportunities for advancement
Quick Apply
TRAVEL CONSULTANT - AFTER HOURS/EVENING/WEEKENDS
ADTRAV Travel Management —El Paso, TX
- $24 - $26 an hour
- 12 hour shift
- Remote
- Background check
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Health insurance
Quick Apply
Analyst (Support & Operations)
HCLTech —El Paso, TX
- Mid-level

I want to receive the latest job alert for high ticket in el paso, tx

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

high ticket jobs near el paso, tx

Call Center Supervisor

Elovate -
El Paso, TX

Apply Now

Job Details

Full-time
$55,000 - $65,000 a year
10 days ago

Benefits

Dental insurance
401(k)
Tuition reimbursement

Qualifications

Performance monitoring
Operational analysis
Triage
Coaching
Communication platforms
Team development
Quality control
Customer support ticket management
Customer support
CRM system proficiency
Productivity software
Ticketing system technical support

Full Job Description

Role Summary

The Call Center Supervisor supports the daily operation of Elovate’s centralized call center and client help desk. This role provides frontline leadership for Call Center Associates and Help Desk staff, ensuring service levels, quality standards, and client commitments are met. The Supervisor focuses on real-time performance management of Tier 1 and Tier 2 client support function, coaching, and issue resolution, while escalating broader operational risks or systemic issues to Call Center Management.

Responsibilities

Call Center Operations

Supervise the day-to-day activities of Call Center Associates and Help Desk staff to ensure consistent, high-quality service delivery.
Monitor real-time queues, call volumes, and ticket flow to support SLA attainment.
Support schedule adherence and notify management of coverage risks or volume anomalies.
Enforce established standard operating procedures and escalation paths.
Act as a first-level escalation point for complex or sensitive customer and client contacts.
Ensure team compliance with client contracts, program requirements, and applicable regulations.

Help Desk & Client Support (Tier 1 / Tier 2)

Oversee intake, triage, and resolution of Tier 1 support requests.
Ensure Tier 2 issues are clearly documented and escalated per defined procedures.
Track ticket status and aging, following up to prevent SLA breaches.
Coordinate with internal teams (Product, Operations, Field Service) to support timely resolution of client issues.
Communicate status updates to management on high-priority or at-risk issues.

Team Supervision & Coaching

Provide daily guidance, support, and direction to assigned associates.
Conduct routine coaching, side-by-sides, and quality feedback sessions.
Reinforce performance expectations tied to SLAs, quality standards, and productivity goals.
Assist with onboarding and training of new hires.
Escalate performance, attendance, or conduct concerns to management and HR as needed.

Quality Assurance & Performance Monitoring

Participate in call, ticket, and interaction quality reviews.
Identify individual performance gaps and recommend coaching actions.
Ensure associates follow quality and documentation standards consistently.
Support calibration efforts and adoption of quality initiatives.

Reporting & Communication

Participate in call, ticket, and interaction quality reviews.
Identify individual performance gaps and recommend coaching actions.
Contribute to supplying call center and help desk performance analysis reports.
Surface customer concerns, staffing concerns, or SLA threats early and propose solutions.
Provide operational updates to Call Center Management, including volume trends, staffing, issues, and escalations.
Document notable incidents, client concerns, or repeat issues.
Contribute to operational discussions with data and frontline insights.

Continuous Improvement

Contribute to cross-functional initiatives that improve customer and client experience.
Contribute and provide feedback to ensure onboarding and learning programs keep pace with growth.
Identify recurring issues or workflow inefficiencies and recommend improvements.
Support and contribute to rollout of new processes, tools, or program requirements.
Reinforce adoption of best practices and procedural updates with the team.

Requirements

2-4 years of experience in a call center or customer support environment.
Prior experience in a lead, senior associate, or supervisory role preferred.
Strong working knowledge of call center metrics, SLAs, and quality standards.
Demonstrated coaching and people-leadership skills.
Ability to manage multiple priorities in a fast-paced, performance-driven environment.
Proficiency with call center platforms, CRM/ticketing systems, and Microsoft Office.
Strong communication, documentation, and problem-solving skills.

Nice to Haves

Experience supervising Tier 1-2 support teams or customer help desks.
Exposure to government services, public sector programs, compliance-driven environments, or automated traffic enforcement.
Familiarity with escalation frameworks and incident management.
Experience supporting multi-program or multi-site operations.
Familiarity with citation management systems or payment processing platforms.

AI & Technology

Elovate actively embraces AI tools to improve operations and service delivery and encourages the responsible use of AI tools to support daily operations and service quality.

Utilize AI-enabled tools for interaction review, documentation assistance, and performance insights as directed.
Reinforce team adherence to AI usage standards and escalation guidelines.
Provide feedback to management on AI tools’ effectiveness and improvement opportunities.
Provide feedback to management on AI Tools’ effectiveness and improvement opportunities.

About Elovate

Elovate, a Modaxo company, has been a trusted partner to municipalities and state agencies for over 30 years. We deliver data-driven automated traffic enforcement solutions — covering speed, red light, school zone, and work zone safety — designed to prevent dangerous driving behaviors before they lead to incidents. Our mission is simple: protect lives and create safer roads for the communities we serve. As part of Modaxo, a global collective of people-movement technology companies, we combine deep industry expertise with innovative technology to make meaningful, lasting impact.

Pay: $55,000.00 - $65,000.00 per year

Benefits:

401(k)
Dental insurance
Tuition reimbursement

Work Location: In person

Apply Now

Refine Your Search

high ticket jobs in el paso, tx

Call Center Supervisor

Administrative Associate

Roofing Appointment Setter ($1,000 - $2,000/Week OTE)

SCA-ELECTRONICS TECHNICIANS, FAA

Medical Scribe

WAREHOUSE RUNNER

Customer Service Clerk

Production

Box Office Host

SERVER, BAR

High Ticket Sales Closer - Remote

Order Builder Loader (Midday)

Auxiliary Services Support

Hospital Liaison

Bartender

Government Travel Consultant

Store Clerk & Sorting Room Worker

High Ticket Appointment Setter (Warm Leads)

TRAVEL CONSULTANT - AFTER HOURS/EVENING/WEEKENDS

Analyst (Support & Operations)

I want to receive the latest job alert for high ticket in el paso, tx

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected