Top 582 customer service supervisor Jobs in el paso tx

Project Manager, IT Help Desk Support Services
Matlock —Fort Bliss, TX
- $65,000 - $95,000 a year
- Email
- Background check
- Windows
- Team management
- Health insurance
- Dental insurance
Quick Apply
Call Center Specialist (Bilingual English/Spanish)
Koniag Government Services —El Paso, TX
- Weekends as needed
- Background check
- Spanish
- Microsoft Outlook
- Paid holidays
- Health insurance
Quick Apply
Bilingual Security Supervisor
Sun City Security Service, Inc. —El Paso, TX
- $14 - $15 an hour
- Full-time
- Background check
- Spanish
- Clean driving record
- Health insurance
- Dental insurance
Quick Apply
Bilingual Call Center Rep (Six-Figure Opportunity)
EchoStar —El Paso, TX
- From $33,000 a year
- Weekends as needed
- Bilingual
- Clean driving record
- Pass drug screening
- Paid training
- Health savings account
Quick Apply
Facilities Supervisor
Wiwynn International Corporation —El Paso, TX
- From $86,800 a year
- Weekends as needed
- Background check
- 5 years
- English
- Health insurance
- Dental insurance
Quick Apply
Customer Service Agent Part Time
American Airlines —El Paso, TX
- From $19.64 an hour
- Overtime
- Bilingual
- Background check
- Pass drug screening
- Health insurance
- Dental insurance
9d
Inbound Call Center Agent
AnswerNet —El Paso, TX
- $16.50 an hour
- Full-time
- Remote
- Background check
- Computer literacy
- Windows
Quick Apply
2d
Part-time MSR Call Center
RAIZ FEDERAL CREDIT UNION —El Paso, TX
- $15.60 - $23.40 an hour
- Part-time
- High school diploma or GED
- Conflict management
- Mentoring
Quick Apply
Remote Full time and Part time Call Center Agent
AnswerNet —El Paso, TX
- $15 an hour
- Part-time
- Remote
- Sales
- Computer literacy
- Windows
- Work from home
Quick Apply
MSR-Call Center
RAIZ FEDERAL CREDIT UNION —El Paso, TX
- $15.60 - $23.40 an hour
- Full-time
- High school diploma or GED
- Conflict management
- Mentoring
Quick Apply
Call Center Agent Part Time/Full-Time-REMOTE
AnswerNet —El Paso, TX
- $15 an hour
- Part-time
- Remote
- Background check
- Computer literacy
- High school diploma or GED
Quick Apply
Customer Service Representative, El Paso (7/13 Start)
Progressive Leasing —El Paso, TX
- $14.25 an hour
- Full-time
- Remote
- 18 years or older
- Computer literacy
- High school diploma or GED
- Paid parental leave
- Employee stock purchase plan
3d
Call Center-Account Specialist
RAIZ FEDERAL CREDIT UNION —El Paso, TX
- $17.34 - $26.01 an hour
- Mid-level
- High school diploma or GED
- Conflict management
Quick Apply
Customer Service Associate - Temporary
Walgreens —El Paso, TX
- $15.00 - $17.50 an hour
- Part-time
- Maintenance
- English
- Cleaning
- Health insurance
- Dental insurance
8d
Customer Service Representative-El Paso
Edfinancial Services LLC —El Paso, TX
- $18 an hour
- Full-time
- Computer literacy
- Computer skills
- In-person
- Paid training
- Paid holidays
Quick Apply
Customer Service Representative
PLS —El Paso, TX
- Weekends as needed
- Fair chance
- Financial services
- In-person
- Health insurance
- Dental insurance
Quick Apply
Customer Service Representative
United States —El Paso, TX
- $18 an hour
- Full-time
- Computer literacy
- Typing
- Entry level
- Health insurance
- Dental insurance
Quick Apply
11d
Supervisor, Customer Service (Bilingual)
Spectrum —El Paso, TX
- Full-time
- Sales
- 5 years
- Word processing
- Opportunities for advancement
Customer Service Associate
Walgreens —El Paso, TX
- $15.00 - $17.50 an hour
- Part-time
- Maintenance
- English
- Cleaning
- Health insurance
- Dental insurance
2d
Assistant Manager, Customer Operations
Gap —El Paso, TX
- Weekends as needed
- Merchandising
- Mid-level
- Office
- Store discount
- Employee stock purchase plan

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Project Manager, IT Help Desk Support Services

Matlock
Fort Bliss, TX

Quick Apply

Job Details

Full-time | Contract
$65,000 - $95,000 a year

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance

Qualifications

System administration
Operations management
Windows
DoD experience
IT
CompTIA Security+
Project leadership
CompTIA A+

Full Job Description

Job Overview
We are seeking a highly qualified, detail oriented Project Manager to lead IT Help Desk Support Services in a Department of Defense environment at Fort Bliss, TX. This role is contingent upon contract award and will be submitted as key personnel as part of a federal proposal.

This is a time sensitive, proposal driven role requiring immediate availability. Only fully qualified candidates who meet all clearance, certification, and experience requirements at the time of application will be considered. No exceptions.

The Project Manager will serve as the primary point of contact for the Government and will be responsible for all technical, administrative, and contractual aspects of performance. This role requires hands on leadership of IT Help Desk operations, ensuring a stable, secure, and operational IT environment. A second candidate may be designated as Alternate Project Manager, and all candidates must meet identical qualification standards.

Duties

Lead day to day IT Help Desk operations including ticket intake, prioritization, escalation, and resolution across phone, email, and in person channels
Serve as the primary point of contact for Government stakeholders across all technical, administrative, and contractual matters
Provide leadership, direction, and supervision of all assigned personnel including workforce planning, staffing, performance management, and professional development
Ensure adequate coverage, manage surge requirements, and maintain a fully qualified and certified workforce aligned with contract requirements
Oversee support for desktop systems, network connectivity, telephony, and peripheral devices
Establish, monitor, and report on performance metrics and service level objectives to ensure high quality service delivery and continuous process improvement
Implement quality assurance measures, identify trends, and drive corrective actions as needed
Oversee support for both existing and newly deployed hardware and software environments
Administer and maintain Microsoft Windows operating systems, Microsoft Office applications, email configuration, and common enterprise software tools
Ensure all personnel maintain required certifications and technical proficiency consistent with Department of Defense requirements
Ensure delivery of services that maintain a stable, secure, and operational IT environment with timely response and resolution of service requests
Oversee ticket management processes, quality assurance, and continuous service improvement initiatives

Qualifications

Active Secret Security Clearance required and must be in place at time of application
CompTIA A+ certification required, active and current at time of application
CompTIA Security+ certification required, active and current at time of application
Windows based computing environment certification required and must be current at time of application
Microsoft Certified Technology Specialist in Windows 10 or equivalent required
Certifications are not flexible and must be active at time of submission and day one of performance
Demonstrated experience supporting Department of Defense environments required, Army experience preferred
Proven leadership experience managing IT Help Desk operations and technical teams in a DoD environment
Strong working knowledge of Microsoft operating systems, Microsoft Office products, and Adobe tools

Additional Requirements

Must be located in or able to work on site at Fort Bliss, TX
Remote or telework is not permitted on a routine basis
Must be available immediately to support proposal timelines and interview process
Must be willing and able to support proposal submission requirements, including resume submission as part of key personnel package
Travel required approximately 7 days per month, primarily CONUS, with potential for OCONUS travel
Standard schedule Monday through Friday, 8am to 5pm

Compensation
Estimated salary range is $70,000 to $90,000 depending on experience, clearance, and final contract pricing structure. Final compensation will align with a firm fixed price, lowest price technically acceptable contract model.

Application Instructions
Only candidates who fully meet all clearance and certification requirements at the time of application should apply. No exceptions will be made.

Apply directly through Indeed and also email your resume immediately to [email protected]. Candidates who do not meet clearance and certification requirements will not be considered

Pay: $65,000.00 - $95,000.00 per year

Benefits:

Dental insurance
Health insurance
Paid time off
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

customer service supervisor jobs in el paso tx

Project Manager, IT Help Desk Support Services

Call Center Specialist (Bilingual English/Spanish)

Bilingual Security Supervisor

Bilingual Call Center Rep (Six-Figure Opportunity)

Facilities Supervisor

Customer Service Agent Part Time

Inbound Call Center Agent

Part-time MSR Call Center

Remote Full time and Part time Call Center Agent

MSR-Call Center

Call Center Agent Part Time/Full-Time-REMOTE

Customer Service Representative, El Paso (7/13 Start)

Call Center-Account Specialist

Customer Service Associate - Temporary

Customer Service Representative-El Paso

Customer Service Representative

Customer Service Representative

Supervisor, Customer Service (Bilingual)

Customer Service Associate

Assistant Manager, Customer Operations

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