Top 9 El paso probation Jobs in El Paso Tx

Customer Support Associate
Wilver Water Media Group —El Paso, TX
- $18 - $23 an hour
- Full-time
- 18 years or older
- Spanish
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
4d
(MALES ONLY) JUVENILE PROBATION DEPARTMENT - JUVENILE DETENTION/CORRECTION OFFICER
County of El Paso, TX —El Paso, TX
- $47,822.40 a year
- Weekends as needed
- Spanish
- CPR Certification
- Customer service
- Disability insurance
- Health insurance
12d
TJJD - Reentry Center Assistant Superintendent - (HSC)
Texas Department of Public Safety —El Paso, TX
- $7,083.33 a month
- Full-time
- Current TB test
- Heavy lifting
- Writing skills
- AD&D insurance
- Paid holidays
7d
65TH DISTRICT COURT - CERTIFIED COURT REPORTER
County of El Paso, TX —El Paso, TX
- $89,035.97 a year
- Full-time
- Writing skills
- English
- Mid-level
- Disability insurance
- Health insurance
Court Interpreter
Texas Western District Court —El Paso, TX
- Online Application
- Spanish
- English
- Research
- Travel reimbursement
BUDGET & FINANCE DEPARTMENT - FINANCIAL RECOVERY SPECIALIST
County of El Paso, TX —El Paso, TX
- $37,391.90 a year
- Full-time
- English
- Mid-level
- Office
- Disability insurance
- Health insurance
5d
COUNCIL OF JUDGES - CERTIFIED COURT REPORTER
County of El Paso, TX —El Paso, TX
- $89,035.97 a year
- Full-time
- Writing skills
- English
- Mid-level
- Disability insurance
- Health insurance
383RD DISTRICT COURT - CERTIFIED COURT REPORTER
County of El Paso, TX —El Paso, TX
- $89,035.97 a year
- Full-time
- Writing skills
- English
- Mid-level
- Disability insurance
- Health insurance

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el paso probation jobs near el paso tx

Customer Support Associate

Wilver Water Media Group
El Paso, TX

Quick Apply

Job Details

Full-time
$18 - $23 an hour
4 days ago

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
On-the-job training
Vision insurance
Life insurance

Qualifications

High school diploma or GED

Full Job Description

We're hiring a Customer Support Associate in El Paso, TX to handle incoming customer contacts by phone, email, and chat. You'll work through a queue of questions, complaints, and account issues — resolving what you can, escalating what you can't, and documenting everything as you go.

The work is steady and screen-based. Most contacts are routine; some involve frustrated customers, and part of the job is staying professional through those. You'll be on-site at our El Paso center, working with a team lead and a group of associates around you.

No experience needed. We train you on our systems, products, and procedures before you take your first contact.

What You'll Be Doing

Answering inbound calls, emails, and live chats within target response times
Troubleshooting account, order, billing, and product issues using our internal systems
Logging every interaction accurately in our ticketing system, including what was said and what was resolved
Escalating complex or sensitive cases to a supervisor or specialist team with clear handover notes
Processing straightforward account changes, refunds, and replacements within your authority
Following data protection and verification procedures on every contact
Meeting individual targets for quality, resolution, and schedule adherence

What We're Looking For

Clear, patient communication — both spoken and in writing
Reliable attendance and punctuality; adherence to your assigned schedule matters in a queue-based role
Comfortable working on a computer for a full shift, switching between several systems and typing while talking
Able to stay calm and courteous with upset customers without taking it personally
Organized enough to keep accurate notes under time pressure
Bilingual in English and Spanish is strongly preferred and carries a pay differential; a portion of our customer base is Spanish-speaking
High school diploma or equivalent; must be 18 or over
Previous customer service, call center, retail, or hospitality experience is a plus but not required

What We Offer

$18.00 – $23. 00 per hour, plus bilingual differential, reviewed after 90 days
Four weeks of paid classroom and on-the-job training
Health, dental, and vision insurance, and paid time off, after 90 days
Schedules posted two weeks in advance
Shift bidding based on tenure and performance once you're off probation
Team lead, quality, and specialist roles are posted internally first, and most are filled that way

How to Apply

Send your resume, along with a short note about your availability and any customer-facing experience!

Pay: $18.00 - $23.00 per hour

Benefits:

401(k)
Dental insurance
Health insurance
Life insurance

Work Location: In person

Quick Apply

Refine Your Search

el paso probation jobs in el paso tx

Customer Support Associate

(MALES ONLY) JUVENILE PROBATION DEPARTMENT - JUVENILE DETENTION/CORRECTION OFFICER

TJJD - Reentry Center Assistant Superintendent - (HSC)

65TH DISTRICT COURT - CERTIFIED COURT REPORTER

Court Interpreter

BUDGET & FINANCE DEPARTMENT - FINANCIAL RECOVERY SPECIALIST

COUNCIL OF JUDGES - CERTIFIED COURT REPORTER

383RD DISTRICT COURT - CERTIFIED COURT REPORTER

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