Top 685 Guest experience manager Jobs in El Paso Tx

Area Director of Operations
Chanakya Management —El Paso, TX
- $75,000 - $90,000 a year
- Full-time
- Spanish
- 7 years
- English
- Health insurance
- Dental insurance
Quick Apply
Restaurant Assistant Manager
Tacos Don Cuco Inc —El Paso, TX
- $12.00 - $13.50 an hour
- Weekends as needed
- Spanish
- Sales
- English
- Health insurance
- 401(k)
Quick Apply
General Manager
Sonic Drive-In —El Paso, TX
- Weekends as needed
- In person
- No education required
- Mid-level
- High school diploma or GED
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General Manager
Sonic Drive-In —Canutillo, TX
- Weekends as needed
- In person
- No education required
- Mid-level
- High school diploma or GED
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Assistant Store Manager - "Must be bilingual"
Stonebriar Auto Services LLC —El Paso, TX
- Part-time
- Bilingual
- Mid-level
- Driver's License
- Disability insurance
- Dental insurance
Quick Apply
10d
Assistant Manager
Sonic Drive-In —Anthony, NM
- Weekends as needed
- In person
- No education required
- Sales
- Computer literacy
Quick Apply
Server
Mykonos Mediterranean Steakhouse | El Paso —El Paso, TX
- $2.13 an hour
- Part-time
- Restaurant
- Communication skills
- Entry level
- Employee discount
- Flexible schedule
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Cook - Zaragoza
Wingstop Zaragoza —El Paso, TX
- $12 - $16 an hour
- Full-time
- 18 years or older
- Customer service
- Restaurant
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Assistant Director of Operations
University of Texas at El Paso —El Paso, TX
- Weekends as needed
- Residential
- 3 years
- Driver's License
- Paid holidays
- Disability insurance
General Manager (Site Leader)
Tidal Wave Management LLC —El Paso, TX
- $80,000 - $100,000 a year
- Weekends as needed
- Background check
- Ability to walk for extended periods
- Pass drug screening
- Profit sharing
- Paid holidays
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Assistant Manager, Operations | El Paso Local
Lululemon —El Paso, TX
- $23.19 - $39.23 an hour
- Weekends as needed
- Inventory management
- Mid-level
- Administrative experience
- Health insurance
- Dental insurance
14d
Guest Srvc Rep
Speaking Rock Entertainment Center —El Paso, TX
- Spanish
- Pass drug screening
- English
Quick Apply
Lead Coordinator for University Events
University of Texas at El Paso —El Paso, TX
- $40,480 a year
- Extended hours
- Spanish
- Management
- English
- Paid holidays
- Disability insurance
8d
Administrative Manager for COS
University of Texas at El Paso —El Paso, TX
- $45,680 a year
- Weekends as needed
- Mid-level
- Office
- 3 years
- Paid holidays
- Disability insurance
Restaurant Assistant Manager
IHop —El Paso, TX
- $38 - $45 an hour
- Full-time
- Customer service
- Mid-level
- High school diploma or GED
Quick Apply
Area Manager - Horizon El Paso, TX
Dunkin' | ZJ Group —El Paso, TX
- Weekends as needed
- Background check
- Spanish
- ServSafe
- Paid holidays
- Health insurance
Quick Apply
Leasing Associate
RPM Living —El Paso, TX
- Weekends as needed
- Background check
- Office
- Ability to climb stairs
- Paid holidays
- Health insurance
5h
Merchandise Manager
Ulta Beauty, Inc. —El Paso, TX
- Weekends as needed
- Computer literacy
- Merchandising
- Data analysis skills
7d
Guest Service Agent
The Plaza Hotel Pioneer Park —El Paso, TX
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
- Wellness program
- Commuter assistance
10d
Spa Front Desk - Hotel Paso Del Norte El Paso, TX
Hotel Paso Del Norte —El Paso, TX
- $14 - $15 an hour
- Part-time
- Computer literacy
- Writing skills
- Basic math
- Paid holidays
- Health insurance
Quick Apply

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Area Director of Operations

Chanakya Management -
El Paso, TX

Quick Apply

Job Details

Full-time
$75,000 - $90,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Employee discount
Opportunities for advancement

Qualifications

Customer communication
Talent management
Managing hospitality teams
Team development
Bachelor's degree
Profit & Loss statement
Business operations
Team motivation (leadership skill)
General management
Property management
Senior leadership
Stakeholder management

Full Job Description

Area Director of Operations – Hotels | El Paso, TX

Location: El Paso, TX (Multi-Property)

Job Type: Full-Time | Exempt

Reports To: VP of Operations / Regional Vice President

About the Role

We are seeking a dynamic and results-driven Area Director of Operations to oversee hotel operations across multiple properties in the El Paso market. This senior leadership role is responsible for driving operational excellence, financial performance, guest satisfaction, and team development across all assigned properties. The ideal candidate brings a proven track record in multi-unit hotel management and thrives in a fast-paced, guest-centric environment.

Key Responsibilities

Operations & Performance

Provide strategic oversight and day-to-day operational guidance across all El Paso-area properties

Monitor and drive KPIs including RevPAR, ADR, occupancy, GOP, and guest satisfaction scores (GSS/NPS)

Conduct regular property visits and operational audits to ensure brand standards and compliance

Partner with General Managers to develop and execute property-level action plans

Financial Management

Oversee budget development, forecasting, and P&L accountability for all area properties

Identify opportunities to maximize revenue and control costs without compromising guest experience

Analyze monthly financial reports and present results to ownership and senior leadership

People Leadership

Recruit, develop, and retain high-performing General Managers and department heads

Foster a culture of accountability, engagement, and continuous improvement

Lead succession planning and talent development initiatives across the area

Guest Experience

Champion a culture of service excellence and consistently high guest satisfaction

Respond to escalated guest concerns and drive corrective action where needed

Ensure consistent delivery of brand standards across all properties

Owner & Stakeholder Relations

Serve as a key point of contact for hotel owners and asset managers in the region

Prepare and present performance reports, capital project updates, and strategic recommendations

Qualifications

Education: Bachelor’s degree in Hospitality Management, Business Administration, or related field required; Master’s degree preferred

Experience: Minimum 7–10 years of progressive hotel operations experience, with at least 3 years in a multi-property or area leadership role

Brand Knowledge: Experience with major flags (Marriott, Hilton, IHG, Hyatt, or similar) strongly preferred

Financial Acumen: Demonstrated experience managing budgets and P&L in a multi-unit environment

Leadership: Proven ability to lead, inspire, and develop high-performing teams

Communication: Exceptional verbal and written communication skills; bilingual (English/Spanish) a plus given the El Paso market

Travel: Ability to travel regularly between properties within the El Paso area and occasionally to regional meetings

What We Offer

Competitive base salary commensurate with experience

Performance-based bonus program

Comprehensive benefits package (medical, dental, vision, 401k with match)

Paid time off and hotel travel discounts

Career advancement opportunities within a growing portfolio

Job Type: Full-time

Pay: $75,000.00 - $90,000.00 per year

Benefits:

401(k)
Dental insurance
Employee discount
Health insurance
Paid time off
Vision insurance

Work Location: On the road

Quick Apply

Refine Your Search

guest experience manager jobs in el paso tx

Area Director of Operations

Restaurant Assistant Manager

General Manager

General Manager

Assistant Store Manager - "Must be bilingual"

Assistant Manager

Server

Cook - Zaragoza

Assistant Director of Operations

General Manager (Site Leader)

Assistant Manager, Operations | El Paso Local

Guest Srvc Rep

Lead Coordinator for University Events

Administrative Manager for COS

Restaurant Assistant Manager

Area Manager - Horizon El Paso, TX

Leasing Associate

Merchandise Manager

Guest Service Agent

Spa Front Desk - Hotel Paso Del Norte El Paso, TX

I want to receive the latest job alert for guest experience manager in el paso tx

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