Top 196 Quality systems specialist Jobs in El Paso Tx

Benefits Solutions Specialist
ADP —El Paso, TX
- Full-time
- Research
- Mid-level
- Bachelor's degree
- 401(k)
Customer Support Associate
Wilver Water Media Group —El Paso, TX
- $18 - $23 an hour
- Full-time
- 18 years or older
- Spanish
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
9h
Quality Assurance Specialist
Career Team —El Paso, TX
- $48,000 - $52,000 a year
- Full-time
- Hybrid work
- Bilingual
- Background check
- Computer literacy
Quick Apply
Digital Document Service Specialist
SPS North America —El Paso, TX
- Part-time
- High school diploma or GED
- Quality control
- Ability to sit for extended periods
- Health savings account
- Disability insurance
3d
Mission Support Specialist (Generalist)
U.S. Customs and Border Protection —El Paso, TX
- $50,460 - $80,243 a year
- Online Application
- Remote
- Psychiatry
- English
- Research
- Paid holidays
- Health insurance
3d
Eligibility Specialist
Dept of State Health Services —El Paso, TX
- $2,953.25 - $3,659.50 a month
- Online Application
- Clean driving record
- Writing skills
- Public speaking
Quick Apply
Customer Care Associate
NTT Ltd —El Paso, TX
- $20 an hour
- Overtime
- Background check
- Pass drug screening
- Research
- Health savings account
- AD&D insurance
Policy Analyst
Health & Human Services Comm —El Paso, TX
- $4,523.16 - $6,200.00 a month
- Online Application
- Hybrid work
- Mid-level
- Office
- Bachelor's degree
- Paid holidays
- Health insurance
Quick Apply
7d
Health System Specialist
US Military Treatment Facilities under DHA —El Paso, TX
- $61,722 - $97,087 a year
- Online Application
- Background check
- Pass drug screening
- Mid-level
9h
Field Operations Specialist - Human Services Program - El Paso, Texas
The Workforce Group —El Paso, TX
- $30 - $33 an hour
- Weekends as needed
- Background check
- Spanish
- Ability to walk for extended periods
Quick Apply
Data Entry Specialist
El Paso Center for Children —El Paso, TX
- $15 an hour
- Full-time
- Spanish
- Microsoft Excel
- Writing skills
Quick Apply
Contract Specialist II
Health & Human Services Comm —El Paso, TX
- $3,793.41 - $5,921.25 a month
- Online Application
- Writing skills
- Mid-level
- Office
- Health insurance
- Opportunities for advancement
Quick Apply
Quality Assurance Specialist
Career Team Enterprises —El Paso, TX
- $48,000 - $52,000 a year
- Full-time
- Hybrid work
- Bilingual
- Background check
- Computer literacy
Electronic Health Record Specialist
IHMS USA, Inc —El Paso, TX
- Full-time
- Spanish
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
Specialist, Client Account Operations (CVRC)
Charles Schwab —El Paso, TX
- $21.59 - $26.44 an hour
- Hybrid work
- Research
- Mid-level
- Office
- Paid parental leave
- Employee stock purchase plan
2d
Call Center-Account Specialist
RAIZ FEDERAL CREDIT UNION —El Paso, TX
- $17.34 - $26.01 an hour
- Mid-level
- High school diploma or GED
- Conflict management
Quick Apply
SHERIFF'S OFFICE - CIVILIAN COMMUNICATION SPECIALIST, TRAINEE
County of El Paso, TX —El Paso, TX
- $43,376.33 a year
- Weekends as needed
- Spanish
- English
- High school diploma or GED
- Disability insurance
- Health insurance
Lead Call Center Specialist
Koniag Government Services —El Paso, TX
- Weekends as needed
- Spanish
- Microsoft Outlook
- English
- Paid holidays
- Health insurance
Call Center Specialist
Hendall Inc —El Paso, TX
- $18 an hour
- Weekends as needed
- Spanish
- Microsoft Outlook
- English
Quick Apply
Customer Support Specialist, Spend
Rippling —El Paso, TX
- $22.19 - $23.49 an hour
- Full-time
- Remote
- English
- Mid-level
- Bachelor's degree
1d

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Benefits Solutions Specialist

ADP -
El Paso, TX

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Job Details

Full-time

Benefits

401(k)

Qualifications

Phone communication
Spreadsheets
Conflict management
Productivity software
Client interaction via phone calls

Full Job Description

ADP is hiring a Benefit Solutions Specialist - I.

POSITION SUMMARY:
Ensures platform configuration and readiness to support a client through their annual enrollment processes. This includes all project activities involved in coordinating ADP resources as necessary and ensuring that all necessary ADP-specific tasks are accomplished on time and as required. The Specialist is responsible for all hands-on configuration and related activities for both benefits administration and annual enrollment:

Primary point of contact for Comprehensive Benefits clients
Setup and management of benefit plans and annual enrollment
WFN Benefits technology support
Special benefits projects for clients
Proactive client contact
Consultative benefits support and best practices

RESPONSIBILITIES:

Serves as primary point relationship owner for assigned Comprehensive Benefits clients, including Benefits Administration and Annual Enrollment.
Supports / oversees the data gathering, requirements analysis and ADP project management activities associated with the maintenance of WFN/HRB and related interfaces/connections during the client's annual enrollment period.
Coordinates and manages Benefits Administration and Annual Enrollment tasks, including coordination with back-office and off-shore teams to supplement execution of tasks/activities.
Supports configuration and maintenance of WFN and other ADP products as it relates to Benefits.
Secures / updates / confirms appropriate information / materials from enrollment-related internal and external sources (e.g., brokers, carrier account mangers, client leadership, etc.) to support the configuration of the WFN/HRB application and associated integration/connections resulting in a successful annual enrollment event.
Manages activities within the project management tool related to the analysis and preparation for the enrollment process, including required system/profile/information gathering, requirements analysis, system updates, quality testing, data migration, and resulting deliverables. Provides WFN Benefits expertise.
Manages, monitors data flow and integration including carrier connections, payroll and/or processes manual carrier updates. Works in conjunction with various team members to resolves errors, issues timely and accurately. Escalates failures appropriately and escalates programmatic issues to appropriate team members, connections development teams, carriers or other third parties as appropriate.
Researches and resolves issues identified through routine audits. Research and resolve complex employee benefit problems and questions. Coordinates with other Comprehensive Services associates.
Works with benefit providers to support client benefits administration, resolve eligiblity, vendor invoicing and claims issues.
Coordinates with back office the audits, reconciliation and other processes that govern the regular deliverables such as vendor invoices, QA, transaction processing
Provides service support related to the administration of health - welfare benefit programs to the client and internal business partners - service team via phone, CRM, email or in person, regarding standard or client operating procedure, best practice/business process, the resolution of participant benefit plan, insurance provider, WFN product and/or other client problems.
Coordinates communication with appropriate comprehensive benefits, internal business partners or third party resources to expedite responses to critical process, operating, client or participant situations. Utilizes extensive benefits/product/process experience to identify issues, troubleshoot client or service team problems and assist with a resolution. This would include but not be limited to issues related to participant coverage, administrative processes, compliance, carrier connections, payroll, and WFN functionality.
Continually upgrades knowledge and skill base relating to health - welfare benefit programs including compliance, standard operating procedures, administrative practices and process, WFN product and other products as applicable to increase proficiency in a support capacity. May champion and/or assist in assessing regulatory changes and process impact, process improvement, WFN product or other service application rollouts, and service training. Acts as a Liaison between the service center, relationship manager, and the client to explain benefits related processes.
Proactively works to identify problems and offer solutions to improve the internal operation and administration of the plans. Takes a proactive approach to establish systematic processes and procedures that will reduce or eliminate errors
Provides consultive benefits support and best practices to assigned client book of business.
Manages the workflow (both manual and electronic) to ensure that benefits transactions are accurately processed by both ADP and non-ADP service providers such as Section 125/FSA, COBRA, 401(k), etc.

QUALIFICATIONS REQUIRED:

2 Years of experience in Client Support or Benefit Adminisration functions.
Bachelor's Degree in a Business related field or equivalent education and experience required.

Preference will be given to candidates who have the following:

SHRM, FPC, GBA, CEBS, and/or CHRS (ACA) preferred
Payroll, Accounting, HRIS - project coordination experience a plus.
Basic knowledge of ADP's WFN (or other enterprise PR - H-W) products and a proven proficiency of navigating the ADP organization (or other) to resolve client requests required preferred.
Effective verbal and written communication skills necessary as well as interpersonal and conflict management skills. Must demonstrate an ability to work effectively in reactive situations.
Knowledge of Microsoft Office with a strong working knowledge of Excel
Excellent interpersonal and telephone skills, effective time management skills, and demonstrated client conflict resolution skills necessary.

A little about ADP: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition.

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.

Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.

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Refine Your Search

quality systems specialist jobs in el paso tx

Benefits Solutions Specialist

Customer Support Associate

Quality Assurance Specialist

Digital Document Service Specialist

Mission Support Specialist (Generalist)

Eligibility Specialist

Customer Care Associate

Policy Analyst

Health System Specialist

Field Operations Specialist - Human Services Program - El Paso, Texas

Data Entry Specialist

Contract Specialist II

Quality Assurance Specialist

Electronic Health Record Specialist

Specialist, Client Account Operations (CVRC)

Call Center-Account Specialist

SHERIFF'S OFFICE - CIVILIAN COMMUNICATION SPECIALIST, TRAINEE

Lead Call Center Specialist

Call Center Specialist

Customer Support Specialist, Spend

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