Top 3494 client services manager Jobs in elgin, il

Account Manager II
Paylocity —Schaumburg, IL
- $25 - $29 an hour
- Full-time
- Mid-level
- Office
- Bachelor's degree
- Health savings account
- Health insurance
3d
Business Development Manager
Zipscale Logistics —Saint Charles, IL
- $55,000 - $75,000 a year
- Full-time
- Hybrid work
- Mid-level
- Presentation skills
- Contracts
- Paid time off
- Flexible schedule
Quick Apply
1d
Client Experience & Onboarding Manager
The Sarah Leonard Team. Legacy Properties —Saint Charles, IL
- Up to $55,000 a year
- Full-time
- Mid-level
- In-person
- Communication skills
Quick Apply
Director of RCM & Operations
Confidential —Downers Grove, IL
- $120,000 - $145,000 a year
- Full-time
- Background check
- 8 years
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
E-Commerce Customer Service Manager
Concord Marketing Solutions —Glendale Heights, IL
- $70,000 - $90,000 a year
- Full-time
- Spanish
- Microsoft Excel
- Microsoft Outlook
- Health savings account
- Paid holidays
Quick Apply
Veterinarian, Shelter Medicine
Save-A-Pet, Inc. —Grayslake, IL
- $40 - $45 an hour
- Part-time
- Microsoft Word
- Background check
- Microsoft Excel
- Health insurance
- Dental insurance
Quick Apply
Speech Therapist - PRN as needed
VNA Health Care —Aurora, IL
- $80 a day
- PRN
- CPR Certification
- Doctoral degree
- Hospital
- 403(b)
Construction Manager/General Contractor
The HOH Group, Inc. —Schaumburg, IL
- $80,000 - $120,000 a year
- Full-time
- Civil engineering
- Engineering
- Mid-level
- Health savings account
- Health insurance
Quick Apply
Construction Superintendent/Project Manager
Everlast Blacktop, Inc. —Saint Charles, IL
- $70,000 - $95,000 a year
- Full-time
- Construction site
- Mid-level
- In-person
- Health insurance
- Dental insurance
Quick Apply
GIS Technician
Municipal GIS Partners, Inc. —Schaumburg, IL
- $25 - $30 an hour
- Full-time
- Background check
- CAD
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
14d
Freight Broker
Vista Trans Logistics —Glen Ellyn, IL
- $75,000 - $125,000 a year
- Full-time
- Mid-level
- Business development
- In-person
- Paid time off
- Professional development assistance
Quick Apply
2d
FIELD AND SHOP MECHANIC
Bracing systems —Hanover Park, IL
- $25 - $48 an hour
- Full-time
- CDL B
- Clean driving record
- Mechanic experience
- Health insurance
- Dental insurance
Quick Apply
Senior Field Technician
On-Site Drapery Cleaners —Elgin, IL
- From $25 an hour
- Overtime
- Hospitality
- Hospital
- Mid-level
- 401(k)
- Paid time off
Quick Apply
Hair Stylists/Cosmetologists
KidSnips —Deerfield, IL
- $18 - $20 an hour
- Part-time
- Background check
- Cosmetology License
- Customer service
- Free parking
- Paid training
Quick Apply
Information & Assistance Specialist-Bilingual Spanish
Senior Services Associates, Inc —Johnsburg, IL
- $19 - $24 an hour
- Full-time
- Spanish
- Computer literacy
- Bachelor of Science
- Health insurance
- Dental insurance
Quick Apply
Hair Stylists/Cosmetologists
KidSnips —Barrington, IL
- $18 - $20 an hour
- Part-time
- Background check
- Cosmetology License
- Customer service
- Free parking
- Paid training
Quick Apply
Patient Care Coordinator
Concierge Aesthetics and Plastic Surgery —Northbrook, IL
- From $50,000 a year
- Full-time
- Background check
- Management
- Surgery
- Paid training
- Continuing education credits
Quick Apply
Survey Project Manager
GSG Consultants, Inc. —Schaumburg, IL
- $90,000 - $125,000 a year
- 8 hour shift
- Background check
- Microsoft Outlook
- Management
- Wellness program
- Health insurance
Quick Apply
Low Voltage Technician
Aeon Legacy Group —Schaumburg, IL
- $40 - $50 an hour
- Overnight shift
- OSHA
- Customer service
- Mid-level
Quick Apply
16h
Designer - Furniture Sales
Crate&Barrel —Oak Brook, IL
- $15 - $36 an hour
- Email
- Merchandising
- Mid-level
- US work authorization
- Store discount
- Health savings account
Quick Apply

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client services manager jobs near elgin, il

Account Manager II

Paylocity -
Schaumburg, IL

Apply Now

Job Details

Full-time
$25 - $29 an hour
3 days ago

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Flexible spending account
Tuition reimbursement
Paid time off
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Life insurance
Referral program
Retirement plan

Qualifications

Interpersonal skills
Spreadsheets
Bachelor's degree
Attention to detail
Problem-solving
Productivity software
Video conferences (communication methods)
Account management
Technical Proficiency

Full Job Description

The Account Manager II is pivotal in resolving client payroll and HR system challenges while fostering exceptional customer relationships through fundamental technical expertise. The Account Manager II delivers outstanding customer service by effectively utilizing available resources and prioritizing issues. The role involves meeting performance metrics through inbound and outbound interactions, including phone conversations, Zoom meetings, and email exchanges. Serving as the primary point of contact within a dedicated client support team, the Account Manager II assumes full responsibility for maintaining and enhancing client relationships.

In-Office: This is a 100% in-office role based at our Schaumburg, IL location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours.

Responsibilities

Issue Resolution – Maintain consistent availability, manage workloads for optimal accessibility, effectively troubleshoot and resolve client issues, and escalate when necessary.
Client Focus - Champion clients' interests, delivering clear and effective resolutions. Collaborate with internal technical experts to provide optimal solutions.
Timely Solution Delivery - Prioritize successful and punctual solution delivery in line with client requirements and internal service metrics. Metrics include availability, outbound adherence, first call & case resolution, minimal escalations, and high client retention & satisfaction.
Leverage Resources - Appropriately leverage resources to source and validate answers, document issues while adhering to payroll policies, and ensure seamless client support. Embrace feedback and adapt behaviors as needed.
System Capabilities – Ability to navigate systems and maintain advanced knowledge in Paylocity Products and Partners.
Team Player – The ability to work cross-functionally, contribute to collective goals, and share insights. Fosters a cohesive and productive work environment.

Expectations

Dependability/Follow-Up: Proficiently multitask, respond promptly, and ensure timely follow-up.
Problem Solve: Skillfully troubleshoot and resolve issues using knowledge, resources, and qualitative and quantitative information.
Communication: Exhibit professional written and verbal communication consistently with internal and external stakeholders.
Knowledge & Resourcefulness – Ability to effectively utilize internal resources and resolve issues to ensure minimal escalations and maintain a positive customer experience.
Optimizing Products – Being the product expert while being current on product releases and mandatory training.

Education and Experience

Required

Bachelor’s degree and a minimum of 1 year of experience in technical support, call center operations, or other high-volume customer-facing roles
Experience in customer service or previous client interfacing role
Strong computer skills, including Microsoft Office with proficiency in Excel
Strong written communication skills for business correspondence.
Strong team player with attention to detail
Essential Skills: Analytical thinking, problem solving, time management, communication and decision-making

Preferred

Experience in team leadership or support roles – including coaching, training, peer mentorship, or acting as a subject matter expert (SME)
Experience in payroll and/or call center environment
CPP, FPC, APA, and/or SHRM-CP certified
Self-starter with the ability to handle multiple projects at once

Job Type: Full-time

Pay: $25.00 - $29.00 per hour

Expected hours: 40 per week

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Parental leave
Referral program
Retirement plan
Tuition reimbursement
Vision insurance

Work Location: In person

Apply Now

Refine Your Search

client services manager jobs in elgin, il

Account Manager II

Business Development Manager

Client Experience & Onboarding Manager

Director of RCM & Operations

E-Commerce Customer Service Manager

Veterinarian, Shelter Medicine

Speech Therapist - PRN as needed

Construction Manager/General Contractor

Construction Superintendent/Project Manager

GIS Technician

Freight Broker

FIELD AND SHOP MECHANIC

Senior Field Technician

Hair Stylists/Cosmetologists

Information & Assistance Specialist-Bilingual Spanish

Hair Stylists/Cosmetologists

Patient Care Coordinator

Survey Project Manager

Low Voltage Technician

Designer - Furniture Sales

I want to receive the latest job alert for client services manager in elgin, il

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