Top 546 Patient access representative Jobs in Elgin, Il

Patient Service Representative
Advocate Aurora Health —West Dundee, IL
- $19.80 - $29.70 an hour
- Part-time
- High school diploma or GED
- Computer skills
- 1 year
Information Desk Representative
Advocate Aurora Health —Elgin, IL
- $18.85 - $28.30 an hour
- Part-time
- Hospital
- Computer literacy
- High school diploma or GED
9d
Patient Account Registrar - Admitting
Saint Joseph Hospital - Elgin —Elgin, IL
- $16.20 - $23.01 an hour
- Full-time
- Hospital
- Customer service
- Adults
- Health insurance
- Dental insurance
22h
Medical Receptionist
The Heart Team, LLC —Elgin, IL
- $17 - $19 an hour
- Urgently hiring
- Microsoft Office
- Clinic
- In-person
- 401(k)
Quick Apply
11d
Patient Service Representative
Illinois Cancer Specialists —Elgin, IL
- $18 - $20 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- HIPAA
- Health savings account
- Health insurance
Receptionist - 373 Summit St. Elgin
GREATER FAMILY HEALTH —Elgin, IL
- $16.32 - $19.84 an hour
- Part-time
- Spanish
- Computer literacy
- English
- Paid training
- Mileage reimbursement
Quick Apply
Experienced Dental Treatment Coordinator
First Class Smiles —Des Plaines, IL
- From $25 an hour
- Full-time
- Private practice
- Spanish
- Dental office
- Health insurance
- Dental insurance
Quick Apply
Scheduling & Treatment Coordinator - Dental
Chicago Beautiful Smiles —Glenview, IL
- $25 - $30 an hour
- Full-time
- Dental office
- English
- Mid-level
- Health insurance
- 401(k)
Quick Apply
Dental Front Office Receptionist
Advocate Dental of Palatine —Palatine, IL
- $21 - $23 an hour
- Full-time
- Dental office
- US work authorization
- In-person
- Free parking
- Health insurance
Quick Apply
9d
Medical Receptionist - Bilingual Spanish | Elgin & Crystal Lake Locations (3+ yrs exp required)
Allergy and Asthma Practice —Crystal Lake, IL
- $19 - $22 an hour
- Part-time
- Spanish
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Paid training
Quick Apply
Bi-Lingual Spanish Experienced Dental Receptionist.
Confidential —Streamwood, IL
- $20 - $22 an hour
- Full-time
- Spanish
- Dental office
- Administrative experience
- COVID-19 protective measures
- Health insurance
Quick Apply
Patient Account Specialist / Front Desk Administration for our Geneva/Naperville/Sycamore Clinics
Gilvydis Vein Clinic —Geneva, IL
- $17 - $23 an hour
- Full-time
- Spanish
- HIPAA
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Financial Coordinator
Pennino Family Dentistry —Barrington, IL
- $23 - $27 an hour
- Full-time
- Background check
- Dental office
- Customer service
- Health insurance
- Dental insurance
Quick Apply
Part-Time Cross-Trained Dental Assistant / Front Desk Coordinator
32 Village Dental —Elk Grove Village, IL
- $20 - $27 an hour
- Part-time
- CPR Certification
- Dental office
- BLS Certification
- Paid time off
Quick Apply
Patient Care Coordinator
Veterinary Specialty Center —Bannockburn, IL
- From $20 an hour
- Overtime
- Sales
- Medical office experience
- English
- Health savings account
- Paid holidays
Quick Apply
Certified Medical Assistant/Receptionist
Gameday Men's Health Naperville/Schaumburg —Naperville, IL
- $18 - $24 an hour
- Full-time
- Vital signs
- Clinic
- Computer skills
- Paid time off
- Employee discount
Quick Apply
Medical Records Receptionist
Midwest Medical Records Assoc. —Arlington Heights, IL
- $17 - $19 an hour
- Full-time
- Bilingual
- Hospital
- Customer service
- Free parking
- Health insurance
Quick Apply
Dental Assistant / Front Desk
Bay Hill Dental —Huntley, IL
- $20 - $23 an hour
- Part-time
- Dental office
- In-person
- Entry level
Quick Apply
Medical Office Secretary/ Medical Office Assistant
Cardiothoracic & Vascular Surgical Associates, S.C. —Elk Grove Village, IL
- $21 - $25 an hour
- Full-time
- Vital signs
- Surgery
- Medical office experience
- Health savings account
- Health insurance
Quick Apply
Access Center Coordinator
Nephrology Associates of Northern Illinois and Indiana —Addison, IL
- $20 - $25 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
Quick Apply

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Patient Service Representative

Advocate Aurora Health -
West Dundee, IL

Apply Now

Job Details

Part-time
$19.80 - $29.70 an hour

Qualifications

Patient question and concern management
Phone communication
In-person customer service
High school diploma or GED
Customer issue escalation
Computer skills

Full Job Description

Patient Service Representative

Status: Part time

Major Responsibilities:
Patient Services: Provides efficient, high-quality service to patients who arrive for appointments or who telephone or visit in person to request appointments or information on tests and procedures, bills and charges, referrals, and other matters.
1)• Greets and accurately registers patients in EMR system verifying essential billing and demographic information.

2)• Coordinates scheduling of patient appointments (phone and in-person requests) accurately and efficiently.

3)• Answers multiple incoming telephone lines, accurately determining the appropriate recipient of the call or message and referring them promptly and appropriately.

4)• Distributes communications accurately, based on practice protocol. Includes pagers, faxes, emails.

5)• Resolves a variety of patient questions, including HMO referrals, billing and queries about services and test results; refers complex issues to practice manager or a clinical staff member, as appropriate.

6)• Schedules future appointments and requisitions, laboratory tests, radiology procedures and other special diagnostic tests as needed. May coordinate with appropriate sections of hospital admission and/or outpatient admissions and surgery.

7)• Notifies patient care area when patient has arrived and is ready to be seen. Attends to waiting patients in reception and ensures that they are seen in a timely manner or are promptly notified of unexpected delays.

8)• Accurately identifies type of insurance from card, understands different types of payers, and verifies eligibility if necessary.

9)• Performs other related duties as required.

Billing Services: Ensures entry at time of service of billing information on the patient and payer and accurate follow-up on missing information.
1)• Reviews encounter forms for accuracy and completeness, checks with physician for missing information.

2)• Enters patient charges into the EMR system according to established policies and procedures.

3)• Batches encounter forms and balances charges.

Medical Record Services: Upholds standards of the practice and of the medical group for accurate and timely medical records.
3)• Releases information from records, only according to corporate policies and procedures.

1)• Ensures the availability of properly prepared patient medical records, daily schedules and related forms. Maintains medical record including loose filing and re-filing of charts daily. Pull and prepares charts for appointments.

2)• Maintains confidentiality around all patient information, both in front of each patient being treated and around other patients in the area.

Education/Experience Required:
• High school diploma or equivalent. • One to two years related customer service experience • Experience handling difficult caller/customers/patients.

Knowledge, Skills & Abilities Required:
• CRT/PC experience in a customer service setting. • Working knowledge of eClinicalWorks and scheduling sections of the eClinicalWorks system preferred. • Strong communication skills. • Ability to solve problems posed by callers seeking referrals, appointments, billing issues and clinical information.
N/A

Physical Requirements and Working Conditions:
• Ability to function in a high volume, multiple-task environment, possibly in a crowed or closely shared work space. • Exposure to ill patients. • Ability to work under stressful conditions with demanding customers.
Ability to lift up to 35 pounds without assistance. For patient lifts of over 35 pounds, or when patient is unable to assist with the lift, patient handling equipment is expected to be used, with at least one other associate, when available. Unique patient lifting/movement situations will be assessed on a case-by-case basis.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

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Refine Your Search

patient access representative jobs in elgin, il

Patient Service Representative

Information Desk Representative

Patient Account Registrar - Admitting

Medical Receptionist

Patient Service Representative

Receptionist - 373 Summit St. Elgin

Experienced Dental Treatment Coordinator

Scheduling & Treatment Coordinator - Dental

Dental Front Office Receptionist

Medical Receptionist - Bilingual Spanish | Elgin & Crystal Lake Locations (3+ yrs exp required)

Bi-Lingual Spanish Experienced Dental Receptionist.

Patient Account Specialist / Front Desk Administration for our Geneva/Naperville/Sycamore Clinics

Financial Coordinator

Part-Time Cross-Trained Dental Assistant / Front Desk Coordinator

Patient Care Coordinator

Certified Medical Assistant/Receptionist

Medical Records Receptionist

Dental Assistant / Front Desk

Medical Office Secretary/ Medical Office Assistant

Access Center Coordinator

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