Top 19 helpdesk support Jobs in elkhart in

Jr Business Analyst
Jefferson Wells —Bristol, IN
- Contract
- Computer science
- Microsoft Outlook
- Computer Science
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Help Desk Technician
Forest River, Inc. —Elkhart, IN
- Word processing
- Mid-level
- Windows
- Opportunities for advancement
Helpdesk Technician
MapleTronics Computers —Goshen, IN
- $20 an hour
- Full-time
- Mid-level
- Office
- Communication skills
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IT Support Specialist - Level I
OSMC —Elkhart, IN
- Full-time
- Hospital
- HIPAA
- Office
Quick Apply
Help Desk Analyst
Beacon Health System —Granger, IN
- Overtime
- Computer Science
- Writing skills
- Research
IT User Support Specialist
Saint Mary's College —Notre Dame, IN
- Full-time
- Classroom
- Google Workspace
- Mid-level
Junior IT Systems Support Specialist
Poly-Wood LLC —Syracuse, IN
- Full-time
- Office
- Windows
- In-person
Quick Apply
Solutions Architect
Harmony Healthcare IT —South Bend, IN
- Remote
- Microsoft Excel
- Microsoft Outlook
- Bachelor's degree
Quick Apply
Data Conversion Specialist
Harmony Healthcare IT —South Bend, IN
- Hybrid work
- Computer science
- Computer Science
- 5 years
- Flexible schedule
Quick Apply
Data Integration Specialist II
Harmony Healthcare IT —South Bend, IN
- Hybrid work
- Computer science
- Computer Science
- Bachelor of Science
Quick Apply
Product Analyst
Harmony Healthcare IT —South Bend, IN
- Hybrid work
- Computer science
- Computer Science
- HIPAA
Quick Apply
12d
Building Level II Tech - WMS
Wawasee Community School Corp —Syracuse, IN
- Full-time
- 5 years
- Word processing
- Windows
Quick Apply

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Help Desk
Insight Global —Saint Joseph, MI
You will be taking around 30 inbound calls a day and making outbound calls when needed. You will provide first level technical support for anything related to…
$15 - $19 an hour
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Help Desk Analyst
Beacon Health System —Granger, IN
Answering, evaluating and prioritizing all requests for assistance - - incoming telephone calls, voice mails, e-mails, in-person requests, etc.

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Part Time Onsite IT Support
Miles IT —Columbus, OH
Documenting work performed and other technical information for our clients. Identify technology solutions based on analysis of customer support needs.
$30 an hour
IT Support Consultant
Velocity IT Solutions —Westerville, OH
Ability to translate complex technical solutions into clear, non-technical language for client presentations. Present complex technical solutions in clear, non-…
$68,000 - $70,000 a year
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7d

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helpdesk support jobs near elkhart in

Jr Business Analyst

Jefferson Wells -
Bristol, IN

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Job Details

Contract

Qualifications

Desktop applications

Full Job Description

Job Title –Technical Support Specialist
Location:Bristol, IN

Technical Support Specialist – Bristol, IN
The Technical Support Specialist position is responsible for receiving, recording, and reconciling customer / end user technical questions on use and implementation of computer products, in a timely and professional manner.

JOB RESPONSIBILITIES:

Answer incoming customer telephone calls in a courteous and professional manner
Assist customers/end users with questions on product installation, usage, and implementation
Respond to and investigate customer/end user inquiries, concerns, and issues via phone, fax, mail, and e-mail in a timely and courteous manner
Answer customer inquiries and provide appropriate technical and/or product-related information
Rely on instructions and pre-established guidelines to perform the functions of the job
Escalate complex inquiries
Research and resolve customer complaints
Obtain customer feedback information
Effectively communicate customer issues and concerns to all applicable internal staff members
Document all contacts, actions, and responses in helpdesk tracking system
Organize and maintain a file system; correspondence, and other records
Maintain working knowledge of products and/or services
Prepare reports and correspondence, as needed
Other tasks as assigned

What you need to be successful:

Associate degree in information technology, computer science, or related field preferred
2 years of related technical support experience
Excellent attendance
Positive attitude
Strong and consistent attention to detail
Self-motivated with the ability to stay on task
Team oriented
Capable of comprehensive listening (understanding the message(s) that is being communicated)
Proven customer service skills
Experience training users of all levels to be proficient using computer-based applications
Versatile, flexible, and a willingness to work within constantly changing priorities
Proficient with a variety of desktop and internet applications
Experience with cell phones, smart phones, tablets
Hands-on experience installing/reinstalling operating systems and applications. This includes network, printer, and other driver software
Must be familiar with common office automation applications (e.g., Microsoft Office, including Outlook, etc.)
Knowledge of:

o Network structure, security, and function
o Network printer function and the ability to troubleshoot printing problems
o VoIP phone functions and the ability to troubleshoot problems
o Windows operating systems

Able to:

o Effectively prioritize and execute tasks in a high-pressure environment
o Develop a thorough understanding of company’s IST products and services

Strong:

o Communication skills, verbal and written
o Interpersonal skills
o Organizational, problem-solving, and analytical skills

Are you Interested?

Share this job with friends and family and earn dollars with every successful hire.

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helpdesk support jobs in elkhart in

Jr Business Analyst

Help Desk Technician

Helpdesk Technician

IT Support Specialist - Level I

Help Desk Analyst

IT User Support Specialist

Junior IT Systems Support Specialist

Solutions Architect

Data Conversion Specialist

Data Integration Specialist II

Product Analyst

Building Level II Tech - WMS

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