Top 37 Call center representative Jobs in Elkin, Nc

Member Service Representative I (Contact Center)
Surry-Yadkin Electric Membership Corporation —Dobson, NC
- Overtime
- Background check
- High school diploma or GED
- Driver's License
Quick Apply
2d
Call Center Associate (On-Call), North American Disaster Relief
Samaritan's Purse —North Wilkesboro, NC
- $22 - $28 an hour
- Monday to Friday
- Spanish
- English
- Trade school
7d
Customer Service Representative
J's HVAC Unlimited —Mount Airy, NC
- $16 - $20 an hour
- Full-time
- Mid-level
- 3 years
- Communication skills
- Paid holidays
- Health insurance
Quick Apply
Bilingual WAH - NORTH CAROLINA ONLY - Call Center Representative
InfoCision Management Corp. —North Carolina
- $15 an hour
- Night shift
- Remote
- Computer skills
- Communication skills
- Entry level
- Paid training
- Work from home
Captive | Insurance Agent | Full-Time
Vemax Insurance Agency —United States
- $45,000 - $110,000 a year
- Full-time
- Remote
- Spanish
- English
- Mid-level
- Dental insurance
- Vision insurance
Quick Apply

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Call Center Associate (On-Call), North American Disaster Relief
Samaritan's Purse —North Wilkesboro, NC
Take inbound/make outbound phone calls to serve homeowners affected by disaster and needing. Maintain a thorough knowledge of the ministry and support phone…
$22 - $28 an hour
7d
Disaster Relief Beneficiary Service Coordinator
Samaritan's Purse —North Wilkesboro, NC
Take inbound/makes outbound phone calls to serve homeowners affected by disaster, needing assistance with rebuilding their homes, and assisting with overflow…

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OHIO only - Work at Home Call Center Representative
InfoCision Management Corp. —Ohio
Answer inbound customer calls professionally and courteously. Make outbound calls on behalf of a variety of clients. Night Shift (available until 2:00 AM EST).
$11 an hour

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Member Service Representative I (Contact Center)

Surry-Yadkin Electric Membership Corporation
Dobson, NC

Quick Apply

Job Details

Full-time
2 days ago

Qualifications

Computer operation
Interpersonal skills
Phone communication
Copy machines
In-person customer service
Direct client contact
Filing
High school diploma or GED
Driver's License
Cash register operations
Attention to detail
Quality data entry
Office experience
Customer data entry

Full Job Description

MEMBER SERVICES REPRESENTATIVE I (CONTACT CENTER)

FULLTIME/PARTTIME: Fulltime

TYPICAL HOURS WORKED: 8:00am – 5:00pm Monday – Friday*; overtime hours as needed. Occasional travel may be required for meetings.

EDUCATION REQUIRED: High school diploma or equivalent; college degree preferred.

REPORTS TO: Manager of Member Services

JOB REQUIREMENTS:

· Cash handling experience in an office setting, along with experience working with the public;

· Ability to use a calculator and computer, with data entry skills;

· Excellent verbal and written communication skills;

· Ability to use various office machines

· Attention to detail

· Must have valid driver’s license.

DESCRIPTION OF DUTIES:

May perform any combination of the following duties in a Member Service capacity, in the Cashiering, Billing and/or Service Order areas (duties may include, but are not limited to):

· Communicate with customers/members by phone to assist with billing questions and concerns; respond to capital credit questions, and service order inquiries;

· Receive payment through cash register and at drive-through window;

· Collects and process payments in person, by mail, and electronically, including balancing.

· Performs data entry, updates address, telephone numbers, email addresses, create notes (knowing what level they should be entered under) and other relevant information.

· Promotes goodwill with members and general public by responding to their requests in an accurate, prompt, and courteous manner.

· Runs desktop deposits.

· May handle return checks, CRC notes.

· Communicate with customers/members by phone to assist with billing questions and concerns; enter contact tracking notes, and pay assist, be able to explain EZ Power and Shift to Save programs.

· File/scan daily work

· Set up accounts on bank draft/recur card draft.

· Have thorough knowledge of Smart-Hub

· Ability to calculate budget bills for an account and know the proper guidelines. Must be able to enter in all budget billing information into our software.

· Know guidelines for payment arrangements and be able to enter in the correct tracking information into our software.

· Working knowledge of account service statuses.

· Performs other duties as related to Billing and Service Order.

· Upon mastering above skills, may be introduced to additional training that will provide a good working knowledge of the billing and service order functions.

WORK CONDITIONS/PHYSICAL REQUIREMENTS:

· Must be able to remain in a stationary position at least 75% of the time and occasionally move around the office to access file cabinets or office machinery;

· Must be able to operate a computer and other office machinery, such as a calculator, copy machine, or printer;

· Must be able to communicate/exchange accurate information effectively, both in the office and over the phone;

· Occasional moving of files and boxes up to 25 pounds.

EMPLOYEE’S PRIMARY RESPONSIBILITY:

It is the employee’s primary responsibility, regardless of workload or conditions, to ensure:

· Safety for oneself;

· Safety for all his/her fellow employees;

· Protection for the public;

· Protection for company property and for public and private property;

· That all injuries and accidents are reported to his/her supervisor immediately.

Anyone interested in and qualified for this position should apply at https://syemc.com/employment

Job Type: Full-time

Work Location: In person

Quick Apply

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call center representative jobs in elkin, nc

Member Service Representative I (Contact Center)

Call Center Associate (On-Call), North American Disaster Relief

Customer Service Representative

Bilingual WAH - NORTH CAROLINA ONLY - Call Center Representative

Captive | Insurance Agent | Full-Time

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