Top 4282 Customer service supervisor Jobs in Elmhurst, Il

File Maintenance Supervisor
Parkway Bank —Chicago, IL
- $20 - $25 an hour
- Overtime
- Microsoft Word
- Microsoft Excel
- Computer literacy
- Profit sharing
- Paid parental leave
Quick Apply
Food Safety & Quality Assurance Supervisor
Misfits Market —Northlake, IL
- $75,000 - $85,000 a year
- Spanish
- Engineering
- SQL
- Commuter assistance
- Paid holidays
Quick Apply
Administrative Assistant/Customer Service
Billco Corporation —Addison, IL
- $22 - $26 an hour
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
Customer Service Representative
NextStep Recruiting —Elgin, IL
- $20 - $26 an hour
- Full-time
- Mid-level
- In-person
- 2 years
- Health insurance
- Vision insurance
Quick Apply
2h
Client Service & Warranty Manager Residential Remodeling - Front Desk
Confidential —Skokie, IL
- $65,000 a year
- 8 hour shift
- Background check
- 5 years
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Customer Service Lead
Advanced Purification Engineering Corporation —Rosemont, IL
- $110,000 - $130,000 a year
- Full-time
- Hybrid work
- Bachelor of Science
- Mid-level
- Supervising experience
- Dental insurance
- Paid time off
Quick Apply
14d
Supervisor, Customer Service
Procoplast —Rolling Meadows, IL
- $70,600 - $95,000 a year
- Overtime
- 5 years
- Writing skills
- English
- Wellness program
- Disability insurance
14d
Customer Service Representative
Shield HealthCare —Elmhurst, IL
- $20 - $21 an hour
- Full-time
- Spanish
- English
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
14d
Call Center Representative - Remote
Lucky Lincoln Gaming LLC —Chicago, IL
- $20 an hour
- Part-time
- Remote
- High school diploma or GED
- 21 years or older
- Communication skills
Quick Apply
7d
Call Center Supervisor
UChicago Medicine AdventHealth Hinsdale —Hinsdale, IL
- $48,495.33 - $90,192.84 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Writing skills
- Paid parental leave
- Disability insurance
In office Order Entry Specialist / Customer Service phone answering
On Time Messenger Service, Inc —Bensenville, IL
- $20.00 - $22.50 an hour
- Part-time
- Office
- Computer skills
- In-person
- Paid time off
Quick Apply
1d
Customer Service Agent Full Time
American Airlines —Chicago, IL
- From $20.23 an hour
- Overtime
- Bilingual
- Background check
- Pass drug screening
- Health insurance
- Dental insurance
1d
Customer Service Representative
WeatherTech —Bolingbrook, IL
- From $22.50 an hour
- Weekends as needed
- Computer literacy
- English
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
Remote Customer Service Representative
Annuity Health —Westmont, IL
- $16 - $23 an hour
- Remote
- Computer literacy
- High school diploma or GED
- Communication skills
- Health savings account
- Paid holidays
Quick Apply
Key Accounts Customer Service Administrator. Melrose Park, IL
CEVALogistics —Melrose Park, IL
- $25 - $32 an hour
- Full-time
- Mid-level
- Health savings account
- AD&D insurance
11d
Packaging Supervisor - 2nd Shift
Ferrara Candy Company, Inc. —Forest Park, IL
- $80,325 - $112,455 a year
- Mid-level
- Health insurance
- Dental insurance
Customer Support Supervisor
Pella Corporation —Geneva, IL
- $66,000 - $80,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- Organizational skills
- Paid holidays
- Disability insurance
Customer Service Representative
The Fresh Factory —Downers Grove, IL
- $22 - $28 an hour
- Google Workspace
- Oracle
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
1d
Call Center Representative
Kovach Eye Institute Ltd —Elmhurst, IL
- Entry level
Quick Apply
Customer Support Center Team Lead - Darien
Old Second National Bank —Darien, IL
- $46,906 - $70,361 a year
- Hybrid work
- Computer literacy
- Writing skills
- Mid-level
Quick Apply
3d

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File Maintenance Supervisor

Parkway Bank -
Chicago, IL

Quick Apply

Job Details

Full-time
$20 - $25 an hour

Benefits

Profit sharing
Paid parental leave
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Tuition reimbursement
Parental leave
Employee assistance program
Vision insurance
Life insurance

Qualifications

Microsoft Word
Data integrity assurance
Computer operation
Customer communication
Internal controls
Confidential information handling
Microsoft Excel
Maintaining an organized workspace
Automation
Team leadership
Coaching
Basic math
Staff scheduling
Providing information to customers
Word embeddings
Improving operational efficiency
Supervising experience
Continuous improvement
Financial record maintenance
Data entry
Data interpretation
Leading team collaboration initiatives
Bookkeeping
Banking internal controls
Team building
Office record organization
Performance evaluation

Full Job Description

PARKWAY BANK

Location: 4646 N. Cumberland Avenue

Chicago, IL 60656

Hours:

Monday/ Tuesday/Thursday Friday: 8:00 a.m. – 4:30 p.m.

Wednesday: 8:00 a.m. – 3:30 p.m.

Hours may change based on the needs of the bank.

Parkway Bank is looking for a File Maintenance Supervisor at our Chicago branch located at 4646 N. Cumberland Avenue. We have been a leader in community banking for more than five decades and we are committed to growth and consistently offering the best in customer service, financial products, and services. Since first opening our doors in 1964, we continue to maintain a strong presence in communities through donations, volunteer work, and education. Come be a part of our team!

This individual manages the File Maintenance Department. Supervises, guides and coaches data entry staff and File Coordinator while performing a variety of clerical duties in accordance with bank policies, procedures, processes and guidelines. This position also performs a variety of duties and projects as assigned by Management. Acts as back up for the File Coordinator.

Requirements:

Process and technology minded — embraces technology that enhances efficiency, constantly looks for ways to simplify, standardize, automate, reduce manual work and reduce errors.
Leads with clarity — sets expectations, coaches effectively, and builds team confidence.
Data-driven — uses metrics and trends to guide decisions.
Control-oriented — builds strong safeguards without slowing down the business.
Collaborative — works seamlessly across departments to ensure data accuracy.
Forward-thinking — anticipates future needs and modernizes legacy workflows.

Maintains an effective staff schedule to ensure efficient operation of the department and to ensure that all work is performed accurately and timely.

Must be able to communicate information to customers, supervisors, and other bank personnel within bank guidelines for quality service, including professional appearance

Conducts departmental staff meetings.

Has working knowledge of all bookkeeping functions and acts as back up when necessary.

Prepares written communications such as procedures, performance evaluations, and related information to all staff personnel.

Exercises judgment and decision making in problem solving. Must exercise judgment in item processing and problem solving

Assists Officer in charge, departmental personnel, and other bank personnel in a team effort to get all jobs done in a time and accurate manner on a daily basis.

Must be able to perform basic math calculations accurately

Must be able to access, input, retrieve and understand information from the computer

Assist co-workers in a team effort to get all jobs done in a timely manner on a daily basis

Must be able to read and understand bank related documentation, especially checks, transaction documents, memos, notices, training material, policies and procedures

Must be able to communicate information to coworkers, bank personnel and occasionally to customers within bank guidelines for quality service

Keeps workstation and common working areas neat, orderly and well supplied

Performs other reasonably related duties as assigned by management.

Qualifications:

High School Diploma, GED or equivalent work experience
1-2 years supervisory experience
1-2 years banking experience
Proficient in Microsoft Word and Excel
Ability to analyze data
Effective verbal and written communication skills
Good organizational skills
Ability to work independently and follow through assignments to completion
Good math and clerical skills
Ability to work accurately and settle all daily work in a timely manner
Effective problem-solving skills
Ability to effectively communicate (oral and written) with fellow employees and customers
Ability to read, write and count to accurately complete all documents
Ability to work varied hours/days as business dictates
Ability to operate and understand business machines and equipment
Ability to read and understand bank documents and reports
Effective judgment to process transactions, solve problems, make decisions and react to unusual situations
Ability to keep all bank and customer information confidential
Ability to work in a team environment
Ability to keep all bank and customer information confidential
Ability to work a flexible five-day work week, with hours of work determined by department needs. Overtime will occur when necessary
Knowledge of Deposit Processing and Item Processing preferred. This includes Federal Reserve adjustments and charge backs, Cash Letters and other related information.
Knowledge and use of Parkway's image product known as Synergy and the FIS image system known as eVision is preferred.
Parkway Bank is an Equal Opportunity Employer: Disability/Veteran

Pay range: $20.00 - $25.00/hour

Benefits Offered:

Part-Time

Full-Time

Dental Insurance
401(k) Plan
Profit-Sharing
Vacation
Paid Sick/Personal Days
Paid Holidays

Medical Insurance
Vision Insurance
Dental Insurance
401(k) Plan
Profit-Sharing
Vacation
Paid Sick/Personal Days
Paid Holidays
Life Insurance
Short/Long-Term Disability
Employee Assistance Program
Paid Parental Leave
Tuition Reimbursement

Quick Apply

Refine Your Search

customer service supervisor jobs in elmhurst, il

File Maintenance Supervisor

Food Safety & Quality Assurance Supervisor

Administrative Assistant/Customer Service

Customer Service Representative

Client Service & Warranty Manager Residential Remodeling - Front Desk

Customer Service Lead

Supervisor, Customer Service

Customer Service Representative

Call Center Representative - Remote

Call Center Supervisor

In office Order Entry Specialist / Customer Service phone answering

Customer Service Agent Full Time

Customer Service Representative

Remote Customer Service Representative

Key Accounts Customer Service Administrator. Melrose Park, IL

Packaging Supervisor - 2nd Shift

Customer Support Supervisor

Customer Service Representative

Call Center Representative

Customer Support Center Team Lead - Darien

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