Top 202 Call center representative Jobs in Elmsford, Ny

Call Center Representative
Open Door Family Medical Center —Tarrytown, NY
- $20 - $24 an hour
- Full-time
- Hybrid work
- Spanish
- Medical office experience
- HIPAA
- Health insurance
- Dental insurance
Quick Apply
Call Center Agent
Ambulatory Medical Practices MSO, Inc —Hawthorne, NY
- $20 - $22 an hour
- Full-time
- Hybrid work
- Communication skills
- Entry level
- Commuter assistance
- Health savings account
Quick Apply
Dental Call Center Representative
Open Door Family Medical Center —Tarrytown, NY
- $20 - $24 an hour
- Full-time
- Hybrid work
- Microsoft Word
- Spanish
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
Temporary Member Services Representative - REMOTE
Quorum Federal Credit Union —Purchase, NY
- $21 an hour
- Temporary
- Remote
- Microsoft Excel
- High school diploma or GED
- US work authorization
Call Center Agent - English (Remote)
Stratford Solutions Inc. —New York, NY
- $20 an hour
- Weekends as needed
- Remote
- Bilingual
- Computer literacy
- Mid-level
Quick Apply
2d
Call Center Representative - English & Spanish (Remote)
Stratford Solutions Inc. —New York, NY
- $20 an hour
- Weekends as needed
- Remote
- Spanish
- Computer literacy
- High school diploma or GED
Quick Apply
Call Center Agent Part Time
Spire Orthopedic Partners —Stamford, CT
- $18.85 - $23.55 an hour
- Part-time
- Remote
- High school diploma or GED
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Customer Care Representative
LifeFone —White Plains, NY
- $17.00 - $18.50 an hour
- Full-time
- Background check
- Customer service
- English
- Paid holidays
- Health insurance
Quick Apply
6d
Customer Service Representative
HOP Energy, LLC —Rye Brook, NY
- $23 - $25 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Writing skills
Quick Apply
4d
Customer Success Specialist
Yost & Campbell Heating Cooling & Generators —Mount Vernon, NY
- $20 - $26 an hour
- Full-time
- Office
- High school diploma or GED
- In-person
- Health savings account
- AD&D insurance
Quick Apply
Order Management Representative, Hawthorne, NY - Hybrid
Sun Pharmaceutical Industries, Inc (USA) —Hawthorne, NY
- $64,500 - $79,000 a year
- Hybrid work
- Mid-level
- Computer skills
- 2 years
- Disability insurance
- Health insurance
11d
Call Center Agent
Spire Orthopedic Partners —Great Neck, NY
- $19.85 - $24.80 an hour
- Full-time
- Hybrid work
- Computer literacy
- HIPAA
- Office
- Health insurance
- Dental insurance
Quick Apply
Call Center Representative
Beacon Bank —Yorktown Heights, NY
- $20.00 - $28.90 an hour
- Research
- High school diploma or GED
- Mentoring
Call Center Representative - Flexible Hours, Full Time or Part Time
Sew Eyes Inc —Bronx, NY
- $15 - $25 an hour
- Part-time
- Spanish
- English
- Entry level
- Employee discount
- Opportunities for advancement
Quick Apply
Secretary / Call Center Representative
Latino Yes —Spring Valley, NY
- From $17 an hour
- Full-time
- Spanish
- Computer literacy
- English
- Paid training
- On-the-job training
Quick Apply
Customer Service Representative
Dual Fuel Corp —Mount Vernon, NY
- $66,300 - $75,000 a year
- Full-time
- Sales
- Customer service
- English
- Health insurance
- Dental insurance
Quick Apply
10d
Call Center Representative
Sew Eyes Inc —Bronx, NY
- $16.25 an hour
- Part-time
- Computer skills
- Communication skills
- Entry level
- Flexible schedule
Quick Apply
CSA - Customer Service Associate
Prisco Hot Tubs —Greenwich, CT
- $23 - $25 an hour
- 8 hour shift
- Computer literacy
- Mid-level
- In-person
- Health insurance
- Paid time off
Quick Apply
BDC Representative - Manhattan CDJRF
Dennis & Co —New York, NY
- From $33,000 a year
- Full-time
- Dealership
- Business development
- US work authorization
- Paid training
- Health insurance
Quick Apply
Customer Service Representative
JP McHale Pest Management, LLC —Buchanan, NY
- From $21 an hour
- Full-time
- Computer literacy
- Microsoft Office
- Data entry
- Paid holidays
- Health insurance
Quick Apply

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Call Center Representative

Open Door Family Medical Center -
Tarrytown, NY

Quick Apply

Job Details

Full-time
$20 - $24 an hour

Benefits

Health insurance
Dental insurance
401(k)
Flexible spending account
Tuition reimbursement
Paid time off
403(b)
Life insurance

Qualifications

Spanish
Phone communication
Spreadsheets
English
Microsoft Office
High school diploma or GED
Cultural competency
Customer engagement
Working with individuals from diverse cultural backgrounds
Experience working with individuals from underserved communities
Office phone management

Full Job Description

Open Door Family Medical Center provides health care and wellness programs to individuals and families in need throughout Westchester, Putnam and Ulster Counties. A pioneer Federally Qualified Health Center, Open Door provides more than 300,000 patient visits annually and serves nearly 60,000 individual patients who might not otherwise have access. Open Door offers integrated services and a holistic approach to building healthier communities. Primary medical care, dental care, integrated behavioral health care, clinical nutrition, wellness programs, and chronic disease management are the foundation of its clinical programs.

Founded as a free clinic in 1972, Open Door’s mission of building healthier communities through accessible, equitable, culturally competent health care has led to site and service expansions. Today, Open Door operates centers in Brewster, Mamaroneck, Mount Kisco, Ossining, Port Chester, and Sleepy Hollow, in addition to eight School-Based Health Centers in the Port Chester and Ossining School Districts, a mobile dental van in Mount Kisco, and a new dental practice in Saugerties, NY. For more information, please visit our website at www.opendoormedical.org.

Open Door is seeking a Bi-Lingual (English/Spanish) Call Center Representative for its Family Medical Centers in Westchester and Putnam counties. The Call Center Representative will report to the Senior Manager, Call Center and will be based in Ossining, NY with Hybrid schedule potential following successful completion of the training process. The Call Center provides assistance with all incoming calls to our centers and supports access for care to our patients for medical, dental, and behavioral health services provided throughout our locations.

Responsibilities

Provide superior Customer Service to Open Door Family Medical Center patients, providers and colleagues.
Accurately and promptly answer incoming telephone calls, eCW messages and Patient Portal inquiries.
Serve as a liaison between care providers and patients to ensure that patients can access medical services, medications, and other crucial aspects of health care in a timely manner.
Document thoroughly and accurately patient communications and actions taken on their behalf in our electronic records.
Follow procedures to correctly prioritize patient needs with provider availability.
Use appropriate means of communication for serving our patients’ needs (appointment, telephone encounter, overhead pages) with required staff.
Respond to emergency calls according to established procedure.
Maintain patient confidentiality at all times, following HIPAA and Open Door Family Medical Center guidelines.
Demonstrate ability to know when to request supervisor or additional support to meet the needs of our customers, patients and the community.
Participate in special customer service projects intended to further engage or provide general education about the services offered at our centers.
Represent Open Door in community outreach activities.

Requirements

Bilingual English/Spanish with written and verbal fluency in both languages.
High School Degree required. College credits, Associates Degree, Bachelor’s degree preferred.
At least 1+ years experience as a call center representative.
Medical office experience is preferred
Proficient in computer use and experience with MS Office applications, including Excel.
Customer service experience required. Experience with community and health organizations preferred.
Excellent telephone manners required.
Enjoys working in a team based environment
Responsive and comfortable working in a fast paced environment.
Ability to work well with both external and internal customers, exhibiting empathy and excellent communications skills in the written and verbal exchanges.
Ability to function well in a culturally sensitive manner within this organization’s philosophy and mission
Passionate about providing high quality care to low income, under-served residents and those lacking access to health care

There are many fantastic benefits to a career at Open Door Family Medical Centers. In addition to working to effect positive change in the health and lives of thousands residents of Westchester and Putnam counties, Open Door offers its employees a stimulating, diverse and team-based work environment with comprehensive benefits including medical, dental, life insurance, flexible spending accounts, 403(b) and 401(k), generous paid time off, onsite Wellness facilities, and educational assistance. Aside from excellent benefits, we offer a competitive salary and annual bonuses based on patient care.

At Open Door, we enjoy working in a team-based, patient-centered environment and value the benefits of a diversified workplace that values our patients and the communities we serve. If you want to make a difference in the lives of thousands of patients in the health of our communities of Westchester and Putnam counties, and if the position speaks to your capabilities, experience and commitment to improve the health of our communities, please complete the application, upload your resume and cover letter with salary requirements. Qualified candidates will be contacted by phone and/or email. Open Door is an Equal Opportunity Employer.

Quick Apply

Refine Your Search

call center representative jobs in elmsford, ny

Call Center Representative

Call Center Agent

Dental Call Center Representative

Temporary Member Services Representative - REMOTE

Call Center Agent - English (Remote)

Call Center Representative - English & Spanish (Remote)

Call Center Agent Part Time

Customer Care Representative

Customer Service Representative

Customer Success Specialist

Order Management Representative, Hawthorne, NY - Hybrid

Call Center Agent

Call Center Representative

Call Center Representative - Flexible Hours, Full Time or Part Time

Secretary / Call Center Representative

Customer Service Representative

Call Center Representative

CSA - Customer Service Associate

BDC Representative - Manhattan CDJRF

Customer Service Representative

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