Top 25 Customer service coordinator Jobs in Elyria, Oh

Client Operations Coordinator (Entry-Level, Leadership Track)
Cal Sales Embroidery and Screen Printing —Columbia Station, OH
- $15 - $20 an hour
- 8 hour shift
- Google Workspace
- ERP systems
- Office
- Paid holidays
- Paid time off
Quick Apply
3d
Delivery Coordinator I - Customer Care
MCPC —Brookpark, OH
- Writing skills
- Research
- 1 year
Quick Apply
Front Desk Coordinator - Avon
Face Forward Aesthetics —Avon, OH
- $17 - $19 an hour
- Full-time
- HIPAA
- Mid-level
- Organizational skills
- Paid training
- Paid parental leave
Quick Apply
Customer Relationship Manager/Communications Coordinator
Banner Quality Management Inc —Cleveland, OH
- $54,300 - $62,500 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- 5 years
Quick Apply
Facility Customer Service Coordinator
Sherwin-Williams —Garfield Heights, OH
- $17.82 - $23.11 an hour
- Online Application
- 18 years or older
- English
- Forklift
4d
Patient Service/Front Desk Coordinator
MyEyeDr. —Parma, OH
- Weekends as needed
- Computer literacy
- Administrative experience
- Computer skills
- Paid holidays
- Health insurance
Front Desk Coordinator - Strongsville
Face Forward Aesthetics —Strongsville, OH
- $17 - $19 an hour
- Full-time
- HIPAA
- Mid-level
- Organizational skills
- Paid training
- Paid parental leave
Quick Apply
Sales - Customer Service Coordinator
EnviroServe —Cleveland, OH
- Full-time
- Mid-level
- Editing
Quick Apply
12d
Commercial Lines Insurance Account Coordinator / CSR / CSA
Evarts Tremaine —Cleveland, OH
- $48,000 - $62,000 a year
- Full-time
- Hybrid work
- Bachelor's degree
- Clean MVR report
- Entry level
- Paid holidays
- Disability insurance
Quick Apply
Dental Front Desk/Patient Coordinator
Brian Britt DDS & Associates —Berea, OH
- From $22 an hour
- Full-time
- Dental office
- In-person
- Entry level
- Health insurance
- Dental insurance
Quick Apply
4d
Inside Sales, Customer Service & Purchasing Coordinator
Efficient Machine Products Corp. —Strongsville, OH
- $20 - $24 an hour
- Full-time
- ERP systems
- Mid-level
- 3 years
- Health insurance
- Dental insurance
Quick Apply
2d
Dealer Communications Coordinator
BPR-RICO MANUFACTURING, INC. —Medina, OH
- $20.00 - $21.60 an hour
- Full-time
- Microsoft Outlook
- Inventory management
- Customer service
Quick Apply
10d
Multi Site Customer Service Coordinator
Ricoh —Independence, OH
- $17.69 - $22.28 an hour
- Overtime
- Hospitality
- High school
- Mid-level
Retail Customer Experience Coordinator
Marshalls —Cleveland, OH
- $14.50 - $15.00 an hour
- Weekends as needed
- Merchandising
- Employment & labor law
- Mid-level
- Paid parental leave
- Health savings account
1d

More jobs to discover

Find similar jobs that you might be interested in.

Customer Service Representative
Lawn Squad —Elyria, OH
Makes outbound calls to current customers and schedules their yearly maintenances. Above average verbal and telephone communication skills are essential.
Quick Apply
Associate Import Transportation Coordinator
Mohawk Global Logistics Corp —Middleburg Heights, OH
Associate’s or Bachelor’s degree in Supply Chain Management, Logistics, International Business, Transportation, Business Administration, or a related field.
$50,000 - $58,000 a year
Quick Apply
7d

Show more similar jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Logistics Customer Service Coordinator
Forward Air —Groveport, OH
This is an excellent entry point for individuals looking to build a career in supply chain and logistics. Experience: Previous experience in customer service,…
From $21.59 an hour
6d
Account Customer Service Coordinator II
Ryder System —New Albany, OH
Participate in daily operational calls and provide updates to field operations about assigned client(s). Lead and/or participate in daily, weekly and/or monthly…
$24.60 an hour
2d

Show more jobs in cities nearby

I want to receive the latest job alert for customer service coordinator in elyria, oh

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer service coordinator jobs near elyria, oh

Delivery Coordinator jobs in Brookpark, OH

Customer Service Coordinator jobs in Cleveland, OH

Commercial Lines Account Manager jobs in Cleveland, OH

Communications Coordinator jobs in Tyler, TX

Communications Coordinator jobs in Orange, NJ

Communications Coordinator jobs in Ithaca, NY

Career Development Coordinator jobs in North Carolina

Communications Coordinator jobs in Uc Berkeley, CA

Corporate Communications jobs in Nashville, TN

Remote Communications jobs in Pennsylvania

Part Time Communications jobs in Minneapolis, MN

Delivery Coordinator jobs in Arlington, TX

Delivery Coordinator jobs in Miami, FL

Delivery Driver jobs in Lancaster, CA

Part Time Delivery Driver jobs in Houston, TX

Safety Coordinator jobs in Austin, TX

Delivery Coordinator jobs in Chicago, IL

Delivery Coordinator jobs in Lakeland, FL

Cna Labor & Delivery jobs in Texas

It Help Desk jobs in Phoenix, AZ

Client Operations Coordinator (Entry-Level, Leadership Track)

Cal Sales Embroidery and Screen Printing
Columbia Station, OH

Quick Apply

Job Details

Full-time
$15 - $20 an hour
3 days ago

Benefits

Paid holidays
Paid time off
Employee discount

Qualifications

Vendor relationship building
Teamwork
Team leadership
High school diploma or GED
Bachelor's degree
Organizational skills
Account management

Full Job Description

Position: Client Operations Coordinator (Entry-Level, Leadership Track)

Growth Path

This role is designed to grow with you:

Year 1: Learn day-to-day operations and customer communication
Year 2: Promotion opportunity to Operations Manager
Year 3+: Track toward General Manager responsibilities

***Advancement is performance-based, not tenure-based.

Type: Full-Time, hourly

Hours: M-F

Pay: $15-$20 / hr

Eligible for Performance pay
Eligible for Overtime

Location: Columbia Station, Ohio

About Us: We are a dynamic and creative embroidery and screen printing shop specializing in personalized and custom designs for a wide range of apparel and accessories. With a commitment to excellence and a passion for design, we serve a diverse clientele seeking high-quality custom decoration services. We’ve been locally owned and operated since 1987.

Position Overview: The Client Operations Coordinator owns the customer experience from first contact through final delivery while ensuring smooth, efficient production. This role serves as the central hub between customers, suppliers, design, and production—balancing relationship management with hands-on operational execution.

We are a growing custom embroidery and screen-printing company looking for a motivated, reliable entry-level Operations & Client Coordinator who wants to learn how a business runs and grow into a leadership role over time.

This role is ideal for a recent college graduate who is organized, coachable, and interested in operations, customer experience, and management. No prior embroidery or screen-printing experience is required — training is provided.

This position has a defined growth path to Operations Manager and eventually General Manager for the right candidate.

Key Responsibilities

Client & Account Ownership

Serve as the primary point of contact for customers from onboarding to order completion
Lead client onboarding, including setup, education, and expectation setting
Manage walk-in, phone call, and email for new orders and pickups
Resolve customer issues quickly and professionally to maintain high satisfaction and retention
Act as a customer advocate internally, ensuring needs are clearly communicated

Operations & Production Coordination

Receive inbound goods, verify accuracy, and stage items for production
Coordinate with design resources to ensure artwork is production-ready and optimized
Document all job details, timelines, and statuses accurately in the ERP system
Coordinate shipping, pickups, and order completion notifications
Run embroidery and heat press machines as needed to support production flow

Supplier & Vendor Management

Maintain relationships with suppliers and vendors for garments, materials, and equipment
Communicate inventory needs and production constraints proactively

Collaboration & Continuous Improvement

Work closely with graphic, production, and marketing teams to support client needs
Create or support educational materials to help customers understand products and processes
Stay informed on embroidery and screen-printing trends, materials, and techniques
Become proficient across all department functions to provide coverage and support
Perform other duties as required to meet business demands
Other duties as assigned or dictated by the needs of the business.

Ideal Candidate Profile

Experience in embroidery, screen printing, or custom manufacturing preferred
Strong customer communication and problem-solving skills
Comfortable working both in the office and on the production floor
Highly organized, detail-oriented, and process-driven
ERP or job-tracking system experience (Printavo, Shopworks, etc. preferred)
Willing to be hands-on and adaptable in a growing business

Other Skills and Abilities

To perform the job successfully, the successful individual will demonstrate –

Ability to manage and prioritize work in order to meet tight deadlines.
Highly organized and detail oriented.
Able to effectively establish and assess quality standards.
Understanding of process management.
Effective communication and interpersonal skills.
Practical approach to problem solving.

Required Qualifications:

High school diploma or equivalent.
Excellent communication skills, both verbal and written.
Excellent organizational and leadership skills.
Ability to work under pressure and manage multiple projects simultaneously.
Strong problem-solving skills and attention to detail.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

The team member must regularly lift and/or move up to 50 pounds.
The team member must be able to regularly spend 8 hours actively moving on their feet

Preferred Qualifications

Bachelor’s degree in business, operations, marketing, supply chain, or related field preferred (not required)
3-5 years of experience in a Customer Success role, preferably in the embroidery or screen printing industry.
Strong communication and organizational skills
Willingness to learn in a hands-on production environment
Reliable, detail-oriented, and accountable
Comfortable standing, moving, and assisting on the production floor
Strong technical knowledge of embroidery machines and software.
Proficient in Microsoft Office and/or Google Workspace, especially Excel/Sheets
Experience with ERP software such as Printavo
Experience with design software (e.g., Adobe Illustrator, CorelDRAW).

Why Join Us?

Opportunity to be a part of a creative and passionate team.
Competitive salary and benefits package.
Dynamic and supportive work environment.
Opportunities for professional growth and development.

Benefits You Will Enjoy

Employee discount program
Paid Vacation and Holidays
Performance Bonuses as applicable

How to Apply:

Please submit your resume and cover letter to [email protected]. In your cover letter, please explain why you are the perfect fit for this role and how your experience and skills will contribute to the success of our production team.

Equal Employment Opportunity Statement

Cal Sales is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, arrest record, gender identify, genetic information or any other characteristic protected by applicable federal, state or local laws.

Job Type: Full-time

Pay: $15.00 - $20.00 per hour

Benefits:

Paid time off

Application Question(s):

What interests you about working for us?
Why are you interested in growing into a leadership role?

Experience:

Embroidery, Heat Press or other Manufacturing: 3 years (Preferred)

Ability to Commute:

Columbia Station, OH 44028 (Required)

Work Location: In person

Quick Apply

Refine Your Search

customer service coordinator jobs in elyria, oh

Client Operations Coordinator (Entry-Level, Leadership Track)

Delivery Coordinator I - Customer Care

Front Desk Coordinator - Avon

Customer Relationship Manager/Communications Coordinator

Facility Customer Service Coordinator

Patient Service/Front Desk Coordinator

Front Desk Coordinator - Strongsville

Sales - Customer Service Coordinator

Commercial Lines Insurance Account Coordinator / CSR / CSA

Dental Front Desk/Patient Coordinator

Inside Sales, Customer Service & Purchasing Coordinator

Dealer Communications Coordinator

Multi Site Customer Service Coordinator

Retail Customer Experience Coordinator

More jobs to discover

Explore jobs in cities nearby

I want to receive the latest job alert for customer service coordinator in elyria, oh

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected