Top 148 Patient access representative Jobs in Elyria Oh

Customer Service Representative (Medical)
Discount Drug Mart, Inc. —Medina, OH
- From $16 an hour
- 8 hour shift
- Background check
- Microsoft Outlook
- Customer service
- Paid holidays
- Disability insurance
Quick Apply
Receptionist
Alternative Paths —Medina, OH
- Full-time
- Microsoft Excel
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
Patient Care Coordinator (Pharmacy Call Center)
Discount Drug Mart, Inc. —Avon Lake, OH
- From $14 an hour
- Full-time
- Background check
- 18 years or older
- Pass drug screening
- Paid holidays
- Disability insurance
Quick Apply
2d
Patient Services Worker - Avon Hospital Cleveland Clinic - Avon Patient - Cleveland Clinic
Aramark —Avon, OH
- $16 an hour
- Hospital
- Fair chance
- Long term care
- Disability insurance
- Health insurance
2d
Dental Financial Coordinator
Hippler Family Dentistry —Lakewood, OH
- $20 - $30 an hour
- Full-time
- Computer literacy
- HIPAA
- Clinic experience
- Health insurance
- 401(k)
Quick Apply
Patient Access Representative I
University Hospitals —Elyria, OH
- $15.00 - $23.14 an hour
- Part-time
- High school diploma or GED
- Organizational skills
- Associate's degree
13d
Patient Access Representative
University Hospitals —Elyria, OH
- $15.00 - $23.14 an hour
- Part-time
- Hospital
- High school diploma or GED
- Organizational skills
- Health insurance
Patient Access Representative North Ridgeville
University Hospitals —North Ridgeville, OH
- $15.00 - $23.14 an hour
- High school diploma or GED
- Organizational skills
- Associate's degree
Patient Service Representative (Medical Receptionist)
University Hospitals Urgent Care —North Ridgeville, OH
- $18 an hour
- 12 hour shift
- Urgent Care
- HIPAA
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
Sr Patient Access Representative - Radiology
University Hospitals —Westlake, OH
- $18.12 - $28.35 an hour
- Medical office experience
- Mid-level
- High school diploma or GED
Admissions Coordinator - Inpatient Rehab
Cleveland Clinic Rehabilitation Hospital - Avon —Avon, OH
- $23 - $31 an hour
- Full-time
- Hospital
- Inpatient
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
5d
Receptionist
Cleveland Clinic Rehabilitation Hospital - Avon —Avon, OH
- Full-time
- Hospital
- Inpatient
- High school diploma or GED
- Health insurance
- Dental insurance
OR Scheduler
University Hospitals —Elyria, OH
- $15.83 - $24.76 an hour
- Hospital
- Medical office experience
- High school diploma or GED
9h
Receptionist / PRN
Cleveland Clinic Rehabilitation Hospital - Avon —Avon, OH
- PRN
- Hospital
- Inpatient
- High school diploma or GED
- Opportunities for advancement
Medical Receptionist - Full Time - Neurology
NOMS Healthcare —Elyria, OH
- Full-time
- OSHA
- Word processing
- HIPAA
- Health insurance
- Dental insurance
Quick Apply
13d
Patient Access Specialist — Allen Hospital
Mercy Health —Oberlin, OH
- 8 hour shift
- Hospital
- Mid-level
- Office
- Health savings account
- Disability insurance
Patient Access Representative Brunswick Rheumatology - Part Time
University Hospitals —Brunswick, OH
- $15.00 - $23.14 an hour
- Part-time
- High school diploma or GED
- Organizational skills
- Associate's degree
LEAD MEDICAL SUPPORT ASSISTANT
US Veterans Health Administration —Lorain, OH
- $52,688 - $68,496 a year
- Online Application
- Background check
- High school
- Customer service
8d
Scheduling Coordinator
Ohio Periodontics & Dental Implants —Avon, OH
- Full-time
- Dental office
- HIPAA
- High school diploma or GED
- Health savings account
- Disability insurance
Quick Apply
13d
Dental Front Desk Receptionist
C.R.Sfeir, DDS, INC —Lorain, OH
- $23.25 - $28.00 an hour
- Part-time
- Bilingual
- Background check
- Dental office
- 401(k)
- Paid time off
Quick Apply

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Customer Service Representative (Medical)

Discount Drug Mart, Inc. -
Medina, OH

Quick Apply

Job Details

Full-time
From $16 an hour

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
401(k) 5% Match
Employee assistance program
Vision insurance
401(k) matching
Employee discount
Employee stock ownership plan
Life insurance

Qualifications

Microsoft Outlook
Insurance verification
Customer service
HIPAA
High school diploma or GED
Patient care
Data entry
Phone etiquette
Medical terminology
Documentation review
Office experience

Full Job Description

We are looking for a full-time Customer Service Representative for our PMES Division in Medina, Ohio!

The Customer Service Representative serves as a primary point of contact for patients, caregivers, referral sources, physicians, discharge planners, and other healthcare professionals. This position is responsible for handling inbound and outbound communications, providing exceptional customer service, maintaining patient confidentiality, complying with HIPAA and company policies, and processing home medical equipment and supply orders in a timely and accurate manner.

Responsibilities include obtaining and maintaining required documentation, communicating coverage and order requirements, coordinating services and deliveries, documenting customer interactions, and collaborating with internal departments to ensure timely patient care and successful order outcomes.

Individuals with knowledge of durable medical equipment (DME), customer service experience, patient care, office assistance, or has knowledge of the medical field tend to do well in this role.

Schedule:

Monday - Friday (8-hour shift)
Saturday shift is rotational (split amongst team) - includes a $1/hr pay differential.

Responsibilities/Duties of Customer Service Representative:

Serve as a primary point of contact for patients, caregivers, referral sources, physicians, discharge planners, and other healthcare professionals regarding home medical equipment and supply needs through the use of inbound and outbound phone calls.
Maintain patient confidentiality and comply with HIPAA, accreditation, regulatory, and company requirements.
Process orders for home medical equipment and supplies by obtaining and reviewing required documentation, verifying information, and ensuring compliance with payor and company requirements.
Communicate coverage guidelines, documentation requirements, financial responsibility, and order status updates to patients and referral sources.
Coordinate with internal departments, referral sources, and healthcare providers to facilitate timely order processing and delivery of medically necessary equipment and supplies.
Accurately enter, update, and maintain patient, insurance, and order information within company systems.
Monitor assigned worklists and follow up on outstanding documentation, authorizations, patient communication, and order requirements to ensure timely order progression.
Document all customer interactions, actions taken, and follow-up activities in accordance with company standards.
Collect patient financial responsibility, including copayments, deductibles, and coinsurance amounts, as applicable.
Maintain knowledge of home medical equipment products, payor requirements, and regulatory guidelines to support quality patient care and service.
Meet established productivity, quality, and customer service standards while maintaining compliance with company policies and procedures.
Participate in weekend rotation schedules and perform other duties as assigned by management.

Knowledge, Skills, & Abilities:

Education: Must be a high school or GED graduate
Years of Experience: Requires previous experience and/or training in a customer service or a medical field
Working Conditions/Physical Demands: May include long periods of sitting
Demonstrates strong verbal, written, and interpersonal communication skills when interacting with patients, referral sources, healthcare professionals, team members and management.
Proficient in using computer systems to accurately enter, retrieve, and maintain information.
Ability to prioritize tasks, exercise sound judgment, and effectively manage multiple responsibilities in a fast-paced environment.

We offer an excellent benefits package, which includes:

Weekly Pay
Medical, Dental & Vision insurance (available 1st of next month)
401(k) Plan with 5% match
Paid vacation
Paid holidays
(ESOP) Employee Stock Ownership Plan
Company Paid Life Insurance
Short & Long-term disability
Employee Store discounts
Employee Assistance Program

DISCLAIMER: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Job Type: Full-time

Pay: From $16.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Health insurance
Life insurance
Paid time off
Vision insurance

Application Question(s):

Do you have any education or experience in the medical field? (Medical records, Home health, DME, patient care, etc.)
Are you willing to undergo a pre-employment background check and drug screen?

Experience:

Office: 1 year (Preferred)
Customer service: 1 year (Preferred)

Ability to Commute:

Medina, OH 44256 (Required)

Work Location: In person

Quick Apply

Refine Your Search

patient access representative jobs in elyria oh

Customer Service Representative (Medical)

Receptionist

Patient Care Coordinator (Pharmacy Call Center)

Patient Services Worker - Avon Hospital Cleveland Clinic - Avon Patient - Cleveland Clinic

Dental Financial Coordinator

Patient Access Representative I

Patient Access Representative

Patient Access Representative North Ridgeville

Patient Service Representative (Medical Receptionist)

Sr Patient Access Representative - Radiology

Admissions Coordinator - Inpatient Rehab

Receptionist

OR Scheduler

Receptionist / PRN

Medical Receptionist - Full Time - Neurology

Patient Access Specialist — Allen Hospital

Patient Access Representative Brunswick Rheumatology - Part Time

LEAD MEDICAL SUPPORT ASSISTANT

Scheduling Coordinator

Dental Front Desk Receptionist

I want to receive the latest job alert for patient access representative in elyria oh

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