Top 1619 Customer service representative Jobs in Embry Hills, Ga

Field Service Representative
Coverall North America —Norcross, GA
- Full-time
- Background check
- Microsoft Outlook
- Sales
- Paid holidays
- Disability insurance
Quick Apply
9d
Customer Service and Appointment Setting Representative
James Walker Allstate Agency —Lilburn, GA
- $25,000 - $32,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Paid holidays
- Paid time off
Quick Apply
Customer Success Manager - Infrastructure and IT Consulting
IST Management Services —Atlanta, GA
- $75,000 - $120,000 a year
- Full-time
- Remote
- Mid-level
- High school diploma or GED
- US work authorization
- Paid holidays
- Disability insurance
7d
Customer Service Team Manager - Restaurant Services (Shift 12:30pm-9:00pm)
Chick-fil-A Supply LLC —Atlanta, GA
- Rotating weekends
- English
- Mid-level
- Office
CVC Support Specialist
Quikrete – Cement —Alpharetta, GA
- Weekends as needed
- Spanish
- Microsoft Excel
- English
- Disability insurance
- Health insurance
Quick Apply
Member Care Representative I
Cobb EMC —Marietta, GA
- $28.84 an hour
- Full-time
- Hybrid work
- Bilingual
- Computer literacy
- Writing skills
- Work from home
- 401(k) matching
3d
Call Center Associate
Emory Healthcare —Atlanta, GA
- $18.00 - $21.93 an hour
- Full-time
- Writing skills
- English
- High school diploma or GED
Call Center Representative
Strive Global Events —Atlanta, GA
- $18 - $25 an hour
- Full-time
- Computer literacy
- High school diploma or GED
- Computer skills
- Opportunities for advancement
Quick Apply
8d
Supervisor, Patient Access
American Health Imaging —Atlanta, GA
- Full-time
- Hybrid work
- Bilingual
- Writing skills
- Mid-level
Quick Apply
4d
Customer Account Specialist
C.H. Robinson —Atlanta, GA
- $17.31 - $36.04 an hour
- Full-time
- Hybrid work
- Office
- High school diploma or GED
- Bachelor's degree
- Paid parental leave
- Health savings account
Customer Service Coordinator
LHH US —Atlanta, GA
- $50,000 - $60,000 a year
- Full-time
- Military encouraged
- Fair chance
- Communication skills
- Commuter assistance
- Disability insurance
Quick Apply
8d
Patient Enrollment Specialist - Contractor
Aviary —Atlanta, GA
- $20 - $22 an hour
- Full-time
- Remote
- Cardiology
- Entry level
- Under 1 year
Senior Customer Support Services Specialist
TriNet —Atlanta, GA
- $23.08 - $36.06 an hour
- Full-time
- English
- Mid-level
- Office
- Employee stock purchase plan
- Disability insurance
Contact Center Rep I
ASSOCIATED CREDIT UNION —Peachtree Corners, GA
- $21.75 - $27.19 an hour
- Weekends as needed
- Microsoft Word
- Spanish
- Microsoft Outlook
Quick Apply
Office Administrator
Orkin —Roswell, GA
- $20 - $22 an hour
- Full-time
- Sales
- Computer literacy
- Office
- Employee stock purchase plan
- Paid holidays
7d
Associate Client Support Consultant
ADP —Alpharetta, GA
- $21 an hour
- Overtime
- Hybrid work
- Military
- Writing skills
- 1 year
- Paid time off
- Benefits from day one
Call Center Remote Customer Service Representative
VIMO INC —Atlanta, GA
- $17.00 - $18.50 an hour
- Full-time
- Remote
- Background check
- 18 years or older
- Spanish
- Paid training
- Paid time off
Quick Apply
Customer Support Specialist
Premier Biotech Labs —Alpharetta, GA
- $25.50 - $26.50 an hour
- Full-time
- Spanish
- Office
- Continuous improvement
- Health insurance
- Dental insurance
Quick Apply
Client Success Representative (Remote)
Demand.com —Atlanta, GA
- Remote
- Mid-level
- Communication skills
- Time management
Quick Apply
Customer Service Representative - Field Services
Invitation Homes —Sandy Springs, GA
- $17.90 - $31.03 an hour
- Microsoft Word
- Microsoft Outlook
- Research
- Disability insurance
- Health insurance
8h

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Field Service Representative

Coverall North America -
Norcross, GA

Quick Apply

Job Details

Full-time
9 days ago

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Tuition reimbursement
Opportunities for advancement

Qualifications

Customer communication
Microsoft Outlook
High school diploma or GED
Driver's License
Conflict management

Full Job Description

Coverall is one of the largest franchisors of commercial cleaning businesses in the world, supporting over 8,000 Franchised Business Owners who service more than 40,000 customers in 90 markets. We’re a leader in the industry with over 30 years of innovation and expertise. Coverall is dedicated to nurturing a collaborative, fun and high-performance culture that inspires the very best from its 500+ employees. If you’re looking to hit the ground running and make an impact on the business while accelerating your career, we want you!

The Field Service Representative (FSR) provides essential support to the Operations Department by providing excellent customer service to all customers and franchise owners. The FSR will coordinate the proper delivery of information relating to any customer accounts from Sales to Operations. The FSR handles incoming customer calls and provides timely feedback of any customer concerns to Franchise Owners. The FSR is responsible for conducting customer site surveys for the Companies’ National Accounts and will also accompany Franchise Owners on walk-throughs of any new customer accounts.

Responsibilities:

Initiate calls to FBO’s, schedule and conduct in-person walk throughs for new customers and returned inventory customers with Franchise Business owners.
Conduct Walk through with Franchise Owners when customer has requested a change in service provider.
Conduct initial walk through of new National Account customer properties in preparation for the offering of the commercial cleaning contract to a Coverall Franchised Business Owner.
Will be required to perform scheduled surveys at National Account Customers.
Gather measurements, as required, for new National Account customers or new services with existing national accounts.
Provide primary customer service support and coordinate response with FBO for customers who reach out to support center.
Document appropriate records and business forms for both our Franchised Business Owners and their customers.
Provide sale and financing options and complete necessary paperwork with FBO’s who purchase new accounts and equipment.
Work with FBO to obtain one-time service agreements with customers for On Demand and Preventative Maintenance services.
Answer general questions from franchisees regarding their monthly billing statements.
Recommend and sell necessary supplies to franchise business owners.
Present and discuss Coverall Supply program to customers as needed.
Other duties that may be assigned to meet business needs.

Qualifications:

Must have High School diploma or equivalent.
Reliable transportation, valid driver’s license, proof of car insurance, and successful completion of a background check are required.
Previous experience within service/or operations field with the ability to demonstrate strong customer service orientation.
Ability to communicate effectively with customers and franchise business owners.
Previous sales and / or customer facing experience in a service business.
Ability to act as a liaison between the Franchised Business Owners’ commercial cleaning customers and the Franchise Business Owner.
Ability to effectively provide direction and advice to customers and Franchise Business Owners
Strong ethics and values; adheres to an appropriate and effective set of core values and beliefs during both good and difficult times.
Ability to read and interpret documents. Ability to use email, outlook and have strong computer skills.
Steps up to resolve conflicts/issues and sees them as opportunities. Is cool under pressure and does not become defensive or irritated. Easily approachable.

What We Bring to the Table:

Base salary
Vehicle reimbursement Program
Cell phone and laptop
Comprehensive benefit package including medical, dental, disability, life, and 401K
Paid holidays and vacation, personal time off
Tuition assistance program
Career Ladder and advancement opportunities- Company policy of “promote from within.”

OUR CORE VALUES SYSTEM
At Coverall, we operate every day with a core Mission, Vision, Passion and Values in mind, which empower us to work together toward a common goal. Whether they are a Coverall franchise business owner or work for Coverall internally, our goal is to drive our core values daily.

Equal Opportunity Employer - vets/disabled

Quick Apply

Refine Your Search

customer service representative jobs in embry hills, ga

Field Service Representative

Customer Service and Appointment Setting Representative

Customer Success Manager - Infrastructure and IT Consulting

Customer Service Team Manager - Restaurant Services (Shift 12:30pm-9:00pm)

CVC Support Specialist

Member Care Representative I

Call Center Associate

Call Center Representative

Supervisor, Patient Access

Customer Account Specialist

Customer Service Coordinator

Patient Enrollment Specialist - Contractor

Senior Customer Support Services Specialist

Contact Center Rep I

Office Administrator

Associate Client Support Consultant

Call Center Remote Customer Service Representative

Customer Support Specialist

Client Success Representative (Remote)

Customer Service Representative - Field Services

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