Top 1592 Shift leader Jobs in Embry Hills, Ga

Customer Service Agent - Team Lead - (Access) - Administrative Services - Remote/Lawrenceville, GA
View Point Health —Lawrenceville, GA
- Part-time
- Remote
- Computer literacy
- Pass drug screening
- Mid-level
10d
Zone E Liquid Products Lead 2nd shift
Golden State Foods —Conyers, GA
- $27.47 an hour
- Mid-level
- High school diploma or GED
- Ability to lift 50 pounds
Quick Apply
14d
Team Leader $18.50 - Doraville
Goodwill of North GA —Doraville, GA
- $18.50 an hour
- English
- Mid-level
- Forklift
Quick Apply
Shift Leader
Captain D's —Tucker, GA
- Weekends as needed
- Background check
- 18 years or older
- Ability to lift 50 pounds
- Paid training
- Health insurance
Quick Apply
7d
Shift Manager - (RT2311)
RaceTrac —Tucker, GA
- Mid-level
- High school diploma or GED
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Quick Apply
Shift Leader (Now Corporate Owned @ Stone Mountain)
Hardee's Restaurants, LLC —Stone Mountain, GA
- $15 - $18 an hour
- Part-time
- Bilingual
- Mid-level
- 3 years
Quick Apply
3rd Shift Fulfillment Lead
Mom's Meals —Conyers, GA
- Overtime
- Spanish
- English
- Mid-level
Quick Apply
1d
Shift Manager - (RT2329)
RaceTrac —Norcross, GA
- Mid-level
- High school diploma or GED
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Quick Apply
Dog Boarding and Daycare Team Shift Lead
Wag Atlanta —College Park, GA
- $15 - $17 an hour
- Full-time
- Customer service
- Mid-level
- Supervising experience
- Paid training
- Health insurance
Quick Apply
1d
Shift Lead - 4023
Five Guys —Roswell, GA
- From $17 an hour
- Part-time
- ServSafe
- Restaurant management
- Mid-level
SOC Shift Lead - Information Security
Elevance Health —Atlanta, GA
- $102,880 - $185,184 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Bachelor of Science
- Employee stock purchase plan
- Paid holidays
Landscape Maintenance Crew Leader – Build Your Career, Not Just Your Job
Confidential —Lilburn, GA
- $18 - $25 an hour
- Full-time
- Background check
- Spanish
- Clean driving record
- Opportunities for advancement
Quick Apply
Data Center IT Lead (3rd Shift)
Ascent LLC —Johns Creek, GA
- Weekends as needed
- Background check
- Microsoft Outlook
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
KFC Shift Manager
KFC —Norcross, GA
- Weekends as needed
- 18 years or older
- Ability to walk for extended periods
- Mid-level
- Paid training
- Health insurance
Quick Apply
Weekend Shift Brake Press Lead Operator
Leoforce —Kennesaw, GA
- $25 - $38 an hour
- Mid-level
- Continuous improvement
- Paid holidays
- Disability insurance
Quick Apply
Team Leader $18.50 - Pleasant Hill
Goodwill of North GA —Duluth, GA
- $18.50 an hour
- English
- Mid-level
- Forklift
Quick Apply
Shift Supervisor - Sergeant
Chenega Global Protection —Atlanta, GA
- $26.05 an hour
- Full-time
- English
- Mid-level
- High school diploma or GED
Shift Manager - (RT2448)
RaceTrac —Atlanta, GA
- Mid-level
- High school diploma or GED
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Quick Apply
Shift Lead
XpresCheck —Atlanta, GA
- $28 an hour
- 8 hour shift
- Hospitality
- HIPAA
- Laboratory experience
- 401(k) matching
Quick Apply
Team Leader $18.50 - Roswell
Goodwill of North GA —Roswell, GA
- $18.50 an hour
- English
- Mid-level
- Forklift
Quick Apply

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Customer Service Agent - Team Lead - (Access) - Administrative Services - Remote/Lawrenceville, GA

View Point Health -
Lawrenceville, GA

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Job Details

Part-time | Full-time | PRN
10 days ago

Qualifications

Computer operation
Computer literacy
High school diploma or GED
Driver's License

Full Job Description

View Point Health

Job Title: Customer Service Agent - Team Lead - (Access)

Job Code: GSS080/Administrative Support 1 or T1601/Personnel Services Worker

Shift: Full-Time (40 hours per week on average) or PRN/Hourly (19 hours per week on average)

Job Hours: 8:00 AM to 5:00 PM - Monday - Friday

Base Location: Remote/Lawrenceville, GA.

Division/Department/Program: Centralized Scheduling / Access

Full-time X

Part-time

PRN

Exempt

Nonexempt X

View Point Health is a community behavioral health center utilizing a team of psychiatrists, nurses, licensed counselors and social workers, as well as other professionals to provide services to individuals who need treatment and support to cope with mental illness, substance abuse, and intellectual and developmental disabilities. View Point Health serves uninsured, underinsured, low-income Medicaid, Medicare, war veterans and some private insurance across multiple locations with a full continuum of behavioral health services and support.

Under direct supervision, performs a variety of general secretarial, clerical, and administrative support functions/processes or a few specialized or essential clerical functions in support of a unit or office and related personnel. May enter data and/or process documents and records. The work includes operating standard office equipment. Work is performed under the close supervision of a clerical or administrative supervisor.

Duties & Responsibilities:

Maintaining daily operations of a busy call center. Handle inbound and outbound contacts in a courteous, timely, and professional manner.
Provide daily leadership and guidance to centralized scheduling staff.
Serve as a back up to the supervisor and act as a point person to lead the team when the supervisor is unavailable.
Assist with complex scheduling requests, urgent referrals, and provider schedule changes.
Support current team with ongoing training and conduct training for new hires.
Handle escalated caller’s concerns from team and other staff members.
Assist supervisor with reports to track call metrics for team members.
Answering multi line phone calls, checking authorizations, distributing documents, fielding/managing/scheduling new and existing client appointments for all View Point Health locations as well as community providers.
Data entry, maintaining and updating schedules for Doctors, APRNs, and Nurses.
Research system to find missing information as applicable; coordinate with other departments to resolve issues as applicable.
Follow the processes of the client program and perform all tasks in a courteous and professional manner
Utilize systems and technology to complete account management tasks
Follow all required scripts, policies, and procedures
Utilize knowledge base and training to accurately answer customer questions
Comply with requirements surrounding confidential information and personal information.
Ensure first call resolution through problem solving and effective call handling
Attending meetings and training and reviewing all new training material to stay up to date on changes to programs knowledge, systems, and processes.
Adhere to all attendance and work schedule requirements.

Minimum Qualifications:

High school diploma/GED and ability to perform basic office functions and computer related duties.

Preferred Qualifications:

2+ to 3+ years of experience as a Team Lead, Supervisor, or in a similar leadership role.
Ability to multitask and initiative to solve problems.
Ability to work well independently as well as in a team setting.
Ability to provide excellent customer service to individuals with behavioral health conditions.
Experience working with ECR and/or CareLogic but not required.
Experience working with Excel spreadsheets.
Excellent communication skills, delegation and problem-solving skills with an ability to motivate others.
Excellent time management skills.

Requirements/Competencies:

Must be able to work remotely in a quiet secured location.
Must be able to lift 20 pounds.
Requires long periods of sitting.
Must have valid Georgia driver’s license and Motor Vehicle Record in accordance with company policy.
Candidates for selection must pass a criminal background check (including fingerprinting).
Must pass a pre-employment drug screen and subject to random drug screens.

Note: Some positions may require a valid driver's license.

View Point Health is an Equal Opportunity Employer: View Point Health recruits qualified candidates for positions in View Point Health programs throughout its service area. It is the policy of View Point Health to provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination or harassment of any type without regard to race, color, sex, religion, national origin, age, disability, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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Refine Your Search

shift leader jobs in embry hills, ga

Customer Service Agent - Team Lead - (Access) - Administrative Services - Remote/Lawrenceville, GA

Zone E Liquid Products Lead 2nd shift

Team Leader $18.50 - Doraville

Shift Leader

Shift Manager - (RT2311)

Shift Leader (Now Corporate Owned @ Stone Mountain)

3rd Shift Fulfillment Lead

Shift Manager - (RT2329)

Dog Boarding and Daycare Team Shift Lead

Shift Lead - 4023

SOC Shift Lead - Information Security

Landscape Maintenance Crew Leader – Build Your Career, Not Just Your Job

Data Center IT Lead (3rd Shift)

KFC Shift Manager

Weekend Shift Brake Press Lead Operator

Team Leader $18.50 - Pleasant Hill

Shift Supervisor - Sergeant

Shift Manager - (RT2448)

Shift Lead

Team Leader $18.50 - Roswell

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