Top 28 Client service representative Jobs in Erie, Pa

Customer Relations Specialist
Spectrum Control, Inc. —Fairview, PA
- $50,000 - $60,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- 5 years
- Paid time off
- Benefits from day one
Quick Apply
11d
Customer Service Representative - Technical
Disabled Veteran Solutions —Erie, PA
- From $18.92 a week
- Extended hours
- Remote
- Background check
- Computer literacy
- Pass drug screening
- Paid training
- Health insurance
Quick Apply
11d
Client Service Representative at Erie Animal Hospital
Erie Animal Hospital —Erie, PA
- $14.00 - $15.50 an hour
- Part-time
- OSHA
- Word processing
- High school diploma or GED
- Employee assistance program
- Flexible schedule
Life Insurance Customer Service Rep
All Seasons Placement —Erie, PA
- $18.00 - $18.50 an hour
- Full-time
- Background check
- Microsoft Outlook
- English
- Health insurance
- Dental insurance
Quick Apply
3d
Customer Service Representative - State Farm Agent Team Member
Ethan Samueloff - State Farm Agent —Erie, PA
- $34,000 - $46,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Paid time off
- Opportunities for advancement
Quick Apply
Client Success Manager I
DEFINITI LLC —Erie, PA
- Full-time
- Remote
- Mid-level
- 3 years
- High school diploma or GED
- Paid parental leave
- Paid holidays
Quick Apply
7d
Receptionist - State Farm Agent Team Member
Brandon Fresch - State Farm Agent —McKean, PA
- Full-time
- Office
- Organizational skills
- Computer skills
- Dental insurance
- Paid time off
Quick Apply
Medical Delivery Driver Weekend Only 10:30 PM-6:00 AM
MedSpeed —Erie, PA
- $16 an hour
- Part-time
- Pass drug screening
- Ability to lift 50 pounds
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
4d
Customer Account Specialist
Truck-Lite —Erie, PA
- Word processing
- Mid-level
- High school diploma or GED
Business and Community Engagement Manager
Educational Data Systems, Inc. —Erie, PA
- $70,000 - $75,000 a year
- Full-time
- Clean driving record
- Customer service
- Driver's License
Quick Apply
Call Center Agent
Expivia Interaction Marketing Group Inc. —Erie, PA
- $13 - $15 an hour
- Online Application
- Remote
- Sales
- High school diploma or GED
- Communication skills
Quick Apply
Customer Service Representative - State Farm Agent Team Member
Keith Strain - State Farm Agent —Cambridge Springs, PA
- $34,000 - $50,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Health insurance
- Paid time off
Quick Apply
Retail Display Installer – Technology
2020 Companies, Inc. —Erie, PA
- $18 an hour
- Part-time
- 18 years or older
- Customer service
- Merchandising
- Paid training
- Mileage reimbursement
Quick Apply

Related jobs to explore

Based on your search for client service representative

Customer Development Representative
Home Genius Exteriors —Wesleyville, PA
Promote our top-rated products and services. Connect with new clients and set inspection appointments. Engage customers through face-to-face presentations.
$65,000 - $135,000 a year
Quick Apply
Customer Service Representative - Technical
Disabled Veteran Solutions —Erie, PA
Ability to troubleshoot common technical issues. Candidates will be required to demonstrate computer proficiency through an assessment and a live Microsoft…
From $18.92 a week
Quick Apply
11d

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Bilingual Patient Care Representative (Job#3334)
InnoSource —Columbus, OH
Call Handling: Professionally and empathetically respond to incoming customer calls, emails, or chats, offering accurate information and effectively resolving…
$19 - $21 an hour
Quick Apply
Medical RCM Client Account Manager
Accountable Revenue Cycle Solutions —Westerville, OH
Bachelor's degree in Business Administration, Healthcare Administration, or a related field preferred. Understand client operational, financial, and clinical…
$35 - $40 an hour
Quick Apply
1d

Show more jobs in cities nearby

I want to receive the latest job alert for client service representative in erie, pa

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

client service representative jobs near erie, pa

Customer Relations Specialist

Spectrum Control, Inc. -
Fairview, PA

Quick Apply

Job Details

Full-time
$50,000 - $60,000 a year
11 days ago

Benefits

Paid time off
Benefits from day one

Qualifications

Customer communication
Customer returns handling
Manufacturing facility experience
Manufacturing company experience

Full Job Description

At Spectrum Control, most departments operate on a 4-day, 10-hour work schedule in exchange for a 3-day weekend. We offer competitive wages and PTO, plus our benefits begin on day 1 of employment. Come join a workforce where we put you first!

Position Summary: The Customer Relations Specialist serves as a primary point of contact for customers, supporting strong, responsive relationships across the order lifecycle. This role coordinates closely with Sales, Operations, Engineering, and internal stakeholders to process customer information, address inquiries, and facilitate timely, accurate communication. The Customer Relations Specialist helps ensure customer requirements are clearly understood and met, supporting on-time delivery, quality expectations, and overall customer satisfaction within a regulated, high-reliability manufacturing environment.

COMPENSATION RANGE: $50,000-$60,000 Annually.

ESSENTIAL FUNCTIONS

Serve as a primary customer point of contact, processing customer requests and inquiries related to pricing, delivery, order status, expedites, and customer surveys.
Prepare and communicate quotations, including pricing and delivery lead times, working with Sales, Operations, and Engineering as needed.
Administer customer purchase orders by reviewing, accepting, and entering orders; performing purchase order reviews; issuing order acknowledgements; and processing change notices for new or existing parts.
Validate customer requirements through design verification and cross-referencing, coordinating with Engineering to resolve requirements, clarify exceptions, or support special requests.
Process return material authorizations (RMAs), validate returned materials, issue customer credits, and enter replacement or rework orders as required.
Monitor and manage open order reports to support on-time delivery; proactively notify customers of changes to committed delivery schedules.
Follow up on quotations to secure orders and document reasons for lost business.
Obtain pricing approvals in accordance with established guidelines and authorization levels.
Coordinate delivery lead times and recommend adjustments to pricing or lead times based on production capacity and customer needs.
Complete purchase order reviews in compliance with ITAR, FAR, and DFARS flow-down requirements, including review of end-user statements where applicable.
Manage customer portals and maintain accurate, up-to-date customer order information.
Administer channel stock rotation through quarterly reviews.
Manage inactive, obsolete, and retired part number quotations.
Review and interpret customer terms and conditions, escalating concerns as appropriate.
Resolve customer issues through cross-functional collaboration with Sales, Engineering, Operations, Accounting, and Quality.
Respond to customer requests for order documentation, including order acknowledgements, shipment tracking, certificates of conformance (CoC), and invoices.
Verify customer freight and shipping requirements to ensure compliance with customer and company logistics expectations.

REQUIRED QUALIFICATIONS

Associate degree.
Three (3) to five (5) years of experience in customer service, inside sales, or a related customer-facing role within a manufacturing or technical environment.
Or an equivalent combination of education and relevant experience.

DESIRED QUALIFICATIONS

Proficiency with ERP/MRP systems, CRM platforms, and related business tools.
Strong working knowledge of Microsoft Office applications (Outlook, Word, Excel) and web-based systems.
Ability to read and interpret company procedures, technical documentation, and customer requirements.
Effective written and verbal communication skills, with the ability to interact professionally with customers, distributors, vendors, and internal teams.
Ability to perform basic mathematical calculations, including percentages, discounts, proportions, and simple algebraic concepts.
Strong reasoning and problem-solving skills, with the ability to manage multiple variables in a fast-paced, regulated environment.
Ability to interpret and follow instructions provided verbally, in writing, electronically, or via diagrams and schedules.

WORK ENVIRONMENT

On-site role supporting cross-functional teams in a regulated aerospace/defense setting as part of a manufacturing environment.

#INDSCI

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Third-Party Recruiters

Please note, that per Spectrum Control Policy, we do not accept unsolicited resumes from third-party recruiters unless such recruiters are engaged to provide candidates for a specified opening and in alignment with our values and expectations. Any employment agency, person or entity that submits an unsolicited resume does so with the understanding that Spectrum Control will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity. If you or your agency are interested in becoming an approved vendor please contact [email protected].

Quick Apply

Refine Your Search

client service representative jobs in erie, pa

Customer Relations Specialist

Customer Service Representative - Technical

Client Service Representative at Erie Animal Hospital

Life Insurance Customer Service Rep

Customer Service Representative - State Farm Agent Team Member

Client Success Manager I

Receptionist - State Farm Agent Team Member

Medical Delivery Driver Weekend Only 10:30 PM-6:00 AM

Customer Account Specialist

Business and Community Engagement Manager

Call Center Agent

Customer Service Representative - State Farm Agent Team Member

Retail Display Installer – Technology

Related jobs to explore

Explore jobs in cities nearby

I want to receive the latest job alert for client service representative in erie, pa

Explore jobs in more locations

Third-Party Recruiters

Job Seeker Tools

Employer Tools

Browse

Stay Connected