Top 63 Hotel Jobs in Erie, Pa

Front Desk Agent
Homewood Suites Erie —Erie, PA
- Computer literacy
- Hotel
- High school diploma or GED
Guest Service Agent
Erie TownePlace Suites by Marriott —Erie, PA
- Part-time
- Sales
- Hotel
- High school diploma or GED
- Profit sharing
- Health insurance
Quick Apply
Hotel Guest Service
Schulte Hospitality Group —Erie, PA
- $15 an hour
- Background check
- Computer literacy
- Writing skills
- Paid parental leave
- Paid holidays
Quick Apply
1d
Laundry Attendant
Homewood Suites Erie —Erie, PA
- Hotel
- Ability to stand for extended periods
- Entry level
Front Desk Agent
Holiday Inn Erie —Erie, PA
- $14 an hour
- Urgently hiring
- Computer literacy
- Hotel
- Computer skills
Quick Apply
11d
Laundry Attendant
White Lodging Services Corporation —Erie, PA
- No experience needed
- Hotel
- Cleaning
- Paid parental leave
- Disability insurance
Quick Apply
8d
Hampton Inn- Breakfast Attendant
Scott Enterprise Hotels, Ambassador, and Corporate Divisions —Erie, PA
- Part-time
- Hotel
- Entry level
- Kitchen
Quick Apply
10d
Hawthorn Suites Front Desk Agent
Scott Enterprise Hotels, Ambassador, and Corporate Divisions —Erie, PA
- From $12 an hour
- Part-time
- Hotel
- Accounting
- In-person
- Health insurance
- Dental insurance
Quick Apply
Night Audit - Part Time
Holiday Inn Erie —Erie, PA
- $14 an hour
- Part-time
- Hotel
- Cleaning
- Computer skills
Quick Apply
11d
Housekeeping Houseperson
Hampton Inn Erie South —Erie, PA
- $15 an hour
- Part-time
- Heavy lifting
- English
- Hotel
Quick Apply
Hawthorn - Night Auditor
Scott Enterprise Hotels, Ambassador, and Corporate Divisions —Erie, PA
- Hotel
- Accounting
- Entry level
Quick Apply
Housekeeper
La Quinta Inns & Suites —Erie, PA
- $11 - $14 an hour
- Part-time
- English
- Hotel
- In-person
- Paid holidays
- Paid time off
Quick Apply
7d
Housekeeper
Sheraton Erie Bayfront Hotel —Erie, PA
- $14 - $16 an hour
- Part-time
- Heavy lifting
- Residential
- In-person
- Paid training
- Paid time off
Quick Apply
Front Desk Supervisor
Erie TownePlace Suites by Marriott —Erie, PA
- $15 - $17 an hour
- Full-time
- Sales
- Mid-level
- Hotel
- Profit sharing
- Health insurance
Quick Apply
Housekeeper
White Lodging Services Corporation —Erie, PA
- Weekends as needed
- Customer service
- Hotel
- Ability to stand for extended periods
- Paid parental leave
- Disability insurance
Quick Apply
8d
Hampton Inn - Houseman
Scott Enterprise Hotels, Ambassador, and Corporate Divisions —Erie, PA
- From $12 an hour
- Part-time
- Hotel
- In-person
- Entry level
Quick Apply
Hampton Inn- Laundry Attendant
Scott Enterprise Hotels, Ambassador, and Corporate Divisions —Erie, PA
- Part-time
- Customer service
- Hotel
- Entry level
Quick Apply
1d
Hampton Inn- Housekeeper
Scott Enterprise Hotels, Ambassador, and Corporate Divisions —Erie, PA
- Part-time
- Hotel
- Entry level
Quick Apply
10d
Housekeeping Team Member
Red Roof Plus+ & Suites Erie PA —Erie, PA
- $10 - $13 an hour
- Part-time
- Hotel
- In-person
- Outdoor work
- Paid training
- On-the-job training
Quick Apply
10d
Seasonal Housekeeping
Cobblestone Hotel & Suites Erie —Erie, PA
- $14 an hour
- Part-time
- Hotel
- Ability to lift 25 pounds
- Entry level
- Employee discount
- Flexible schedule
Quick Apply

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Front Desk Agent

Homewood Suites Erie -
Erie, PA

Apply Now

Job Details

Qualifications

Computer operation
Customer communication
Confidential information handling
Hotel policy compliance
Client rapport building
Client inquiry handling
High school diploma or GED
Computer skills
Customer service problem-solving

Full Job Description

Compensation Type: Hourly Highgate Hotels:

Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com

Location:

Homewood Suites Erie

2084 Interchange Road

Erie, PA 16565

Overview:

The Front Office Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.

Responsibilities:

Answer inquires from guests regarding restaurants, transportation, entertainment, etc.
Follow all cash handling and credit policies.
Be aware of all rates, packages and special promotions as listed in the Red Book.
Be familiar with all in-house groups.
Be aware of closed out and restricted dates.
Obtain all necessary information when taking room reservations and follow the rate-quoting scenario.
Be familiar with hospitality terminology.
Have knowledge of emergency procedures and assist as needed.
Handle check-ins and checkouts in a friendly, efficient and courteous manner.
Use proper two-way radio etiquette at all times when communicating with other employees.
Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.
Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner.
Be able to complete a bucket check, room rate verification report, and housekeeping report.
Balance and prepare individual paperwork for closing of shift according to hotel standards.
Maintain and market promotions and guest programs.
Maintain a clean work area.
Assist guests with safe deposit boxes.

Qualifications:

College course work in related field helpful.
Experience in a hotel or a related field preferred.
High School diploma or equivalent required.
Computer experience required.
Customer Services experience preferred.
Maintain a warm and friendly demeanor at all times.
Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
Must be able to multitask and prioritize departmental functions to meet deadlines.
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
Must be able to cross-train in other hotel related areas.
Must be able to maintain confidentiality of information.
Must be able to show initiative, including anticipating guest or operational needs.
Perform other duties as requested by management.

Apply Now

Refine Your Search

hotel jobs in erie, pa

Front Desk Agent

Guest Service Agent

Hotel Guest Service

Laundry Attendant

Front Desk Agent

Laundry Attendant

Hampton Inn- Breakfast Attendant

Hawthorn Suites Front Desk Agent

Night Audit - Part Time

Housekeeping Houseperson

Hawthorn - Night Auditor

Housekeeper

Housekeeper

Front Desk Supervisor

Housekeeper

Hampton Inn - Houseman

Hampton Inn- Laundry Attendant

Hampton Inn- Housekeeper

Housekeeping Team Member

Seasonal Housekeeping

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