Top 15 It support Jobs in Erie, Pa

Onsite IT Support Specialist
Velocity Network, Inc. —Erie, PA
- Overtime
- Clean driving record
- Mid-level
- Analysis skills
- Free parking
- Paid holidays
12d
IT Support (PC) Technician
The Plastek Group —Erie, PA
- From $45,240 a year
- Overtime
- Mid-level
- Office
- Windows
- Wellness program
- Paid holidays
Quick Apply
Service Bench Technician
Velocity Network, Inc. —Erie, PA
- Full-time
- Clean driving record
- Driver's License
- Driving
- Free parking
- Paid holidays
ITS Student Technician
Gannon University —Erie, PA
- Part-time
- Office
- Ability to lift 50 pounds
- Typing
2d
Field Service Technician
HCL Technologies Limited - Business Services —Erie, PA
- $51,000 - $75,000 a year
- Extended hours
- Hospital
- Mid-level
- Office
- AD&D insurance
- Paid holidays
Quick Apply
7d
Chemical Technical Support Representative - APS
Parker Hannifin Corporation —Erie, PA
- Full-time
- Computer literacy
- Bachelor of Science
- Mid-level
Japanese Bilingual - Azure Support Analyst
betterfuture solutions —United States
- $40 - $45 an hour
- Contract
- Remote
- Mid-level
- Windows
- SQL
Quick Apply
2d

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IT Support (PC) Technician
The Plastek Group —Erie, PA
Valid driver's license and reliable transportation between Erie-area facilities. CompTIA A+ and/or MCDST certification. Free Dental and Vision Insurance.
From $45,240 a year
Quick Apply

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IT Support Analyst
Telesis Technologies, Inc., A Hitachi Group Company —Circleville, OH
A successful candidate should be able to analyze user requirements, procedures, and problems to troubleshoot and diagnose desktop support issues and other…
$45,000 - $60,000 a year
Quick Apply
Junior Field Support Technician
Manifest Solutions Corp —Columbus, OH
Valid State of Ohio driver’s license. 6 months to 1 year of experience consisting of installation, configuration, testing, and repair of endpoint hardware and…
$20 - $26 an hour
Quick Apply
7d

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Onsite IT Support Specialist

Velocity Network, Inc. -
Erie, PA

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Job Details

Full-time
12 days ago

Benefits

Free parking
Paid holidays
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Life insurance

Qualifications

Serving clients
Phone communication
Virtualization tools
Driver's License
Cloud service support
Server virtualization
Client interaction via phone calls

Full Job Description

Velocity Network, Northwest Pennsylvania's leading technology services firm, is currently searching for an Onsite IT Support Specialist to join our growing team.

VNET offers its customers cutting-edge IT services and products, including, but not limited to, disaster recovery, hosted cloud IT, fiber-optic internet, hardware, and cybersecurity. Since 1990, VNET has delivered results using the most advanced technologies available and continues to provide unparalleled customer service and industry expertise with a seasoned team of technicians.

This position is responsible for providing network-level onsite and remote technical support across multiple platforms, ensuring the reliability and performance of technology systems through issue resolution, technical expertise, and responsive client service.

Key responsibilities:

Support, troubleshoot, and resolve Tier 1 and Tier 2 client issues, including issues with hardware, software, email, and Microsoft 365
Perform onsite support at client locations, including troubleshooting, maintenance, installations, proactive assessments, and critical incident response.
Diagnose and resolve client network performance, connectivity, and infrastructure issues.
Configure and maintain client network infrastructure and related issues to promote reliable connectivity, performance, and business operations.
Support, diagnose, and resolve server and infrastructure environments involving Active Directory, Group Policy, DNS, DHCP, virtualization platforms, and related systems.
Maintain accurate documentation, including technical activities, configurations, procedures, client environment details, troubleshooting efforts, and resolutions.
Communicate effectively with clients regarding technical issues, service status, and resolutions.
Identify and escalate technical issues requiring advanced expertise, analysis, or authority.
Respond to and resolve escalated technical issues from lower-tier support.
Participate in an on-call rotation.

A qualified candidate must have:

1-3 years of IT support experience required. 3+ years of MSP or IT field services experience preferred.
Specialized training or technical certification in Information Technology.
Working knowledge of network infrastructure concepts, Microsoft 365 administration and end-user support, and server virtualization.
Interpersonal skills such as telephony skills, communication skills (written and oral), active listening, and customer care.
Ability to work overtime and on-call hours.
A valid driver's license with a good driving record.

VNET offers an outstanding work environment and a competitive compensation and benefits package including:

Health Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts/Section 125 Plan
401(k) Savings Plan with a company match
Life Insurance
Short Term Disability Insurance
Paid Time Off
Sick Time
Paid Holidays
Employee Assistance Program
Free Parking
On-Site Fitness Facility

If you’re looking for a challenging career that will allow you to showcase your talents, skills, and expertise, a position at VNET could be a great fit.

Apply Now

Refine Your Search

it support jobs in erie, pa

Onsite IT Support Specialist

IT Support (PC) Technician

Service Bench Technician

ITS Student Technician

Field Service Technician

Chemical Technical Support Representative - APS

Japanese Bilingual - Azure Support Analyst

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