Top 84 data analyst Jobs in erlanger, ky

Speech Analyst
RDI Corporation —Blue Ash, OH
- Full-time
- Hybrid work
- Spanish
- English
- SQL
- Health insurance
- Dental insurance
Quick Apply
2d
Senior Business Analyst
Manpower Engineering —Cincinnati, OH
- $40.77 - $41.90 an hour
- Office
- Analysis skills
- Bachelor's degree
Quick Apply
16h
Senior Analyst, People Analytics
The RealReal —Florence, KY
- $101,745 - $122,400 a year
- Full-time
- Remote
- Mid-level
- Analysis skills
- Paid parental leave
- Employee stock purchase plan
Quick Apply
Administrator Data Analyst
Intone Networks —Covington, KY
- $50 an hour
- Contract
- Hybrid work
- Mid-level
- Office
1d
Business Analyst - Process to Cash
LTM —Erlanger, KY
- $52,000 - $114,000 a year
- Mid-level
- Accounting
- Organizational skills
- Paid parental leave
- Paid holidays
Quick Apply
Data Readiness Analyst II
ADM —Erlanger, KY
- $109,152 - $119,152 a year
- Overtime
- Hybrid work
- Computer Science
- Mid-level
- Master's degree
- Paid parental leave
- Health savings account
Fraud Decisioning Analyst
U.S. Bank National Association —Cincinnati, OH
- $119,765 - $140,900 a year
- Full-time
- Office
- 8 years
- Analysis skills
- Paid holidays
- Disability insurance
10d
Retail Data Analyst
ShelfOptix —Cincinnati, OH
- $85,000 - $105,000 a year
- Full-time
- Remote
- 5 years
- SQL
- Senior level
Quick Apply
Data Product Analyst
Deloitte —Cincinnati, OH
- $60,000 - $100,000 a year
- Full-time
- Computer Science
- SQL
- Analysis skills
7d
Senior Analyst, Reporting & Analytics (Data Governance)
Molina Healthcare —Covington, KY
- $83,252 - $141,371 a year
- Full-time
- Mid-level
- SQL
- Bachelor's degree
- Health insurance
9d
Cyber Risk Analyst
Hudson Manpower —Cincinnati, OH
- $35 an hour
- Full-time
- Remote
- Mid-level
- Analysis skills
- Bachelor's degree
- Profit sharing
- Paid training
Quick Apply
Analyst, Identity Access Management
Ensemble RCM LLC —Blue Ash, OH
- $63,100 - $94,650 a year
- Full-time
- Remote
- HIPAA
- Mid-level
- Bachelor's degree
- Tuition reimbursement
Quick Apply
Data Analyst (4814-31)
Hamilton County, Ohio —Cincinnati, OH
- $60,000 a year
- Full-time
- Computer Science
- Mid-level
- Analysis skills
- Wellness program
- Health insurance
Quick Apply
3d
Business Analyst - AI and Data Analytics
DHL —Erlanger, KY
- Computer science
- Computer Science
- Mid-level
- Health insurance
- Dental insurance
10d
Senior Data Analyst
Fidelity Investments —Covington, KY
- $80,000 - $153,000 a year
- 5 years
- SQL
- Senior level
- Loan repayment program
- Tuition reimbursement
Data Analyst
Kiva Design —Cincinnati, OH
- Doctoral degree
- Bachelor of Science
- Engineering
Quick Apply
Operational Analyst
Storage Solutions Inc —Erlanger, KY
- Remote
- Mid-level
- Analysis skills
- Travel
- Health savings account
- Health insurance
Quick Apply
8h
Lead Overpayment Recovery Analyst, Payment Integrity - Health Plan (Remote)
Molina Healthcare, Inc. —Covington, KY
- $83,252 - $155,508 a year
- Full-time
- Remote
- Organizational skills
- Senior level
- 2 years
- Health insurance
Data Analyst with AI
Tata Consultancy Services —Cincinnati, OH
- $100,000 - $150,000 a year
- Mid-level
9d
Data Reporting Analyst
Great American Insurance Company —Cincinnati, OH
- Full-time
- Mid-level
- Office
- 3 years
- Commuter assistance
- Employee stock purchase plan
Quick Apply

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Speech Analyst

RDI Corporation -
Blue Ash, OH

Quick Apply

Job Details

Full-time
2 days ago

Benefits

Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Vision insurance
401(k) matching

Qualifications

Word embeddings
Tableau
SQL
Bachelor's degree
Attention to detail
Productivity software
Database software proficiency

Full Job Description

RDI is seeking a highly motivated Speech Analyst to join our rapidly growing speech team. The use of speech analytics helps the organization understand what customers think of our clients’ products and services, including measuring and improving customer satisfaction levels, measuring empathy during customer calls, identifying processes and policies that create customer friction, identifying and verifying trends that pertain to a specific product offering, and improving efficiency and effectiveness of supporting performance management programs for employees.

As a Speech Analyst, you will work closely with our Director of Speech Analytics to analyze customer and agent interactions using our advanced speech analytics solution. You will work closely with the Director to ensure the accuracy of speech analytics indicators and scores, and eventually, you will be trained to build indicators yourself. In addition to supporting the Director in indicator and score creation, you will also support our market research team as needed with duties such as aggregating and analyzing survey data.

The ideal candidate will have a bachelor's degree and some experience in business analytics and/or data management. Experience with speech analytics/speech recognition is a plus, as is experience in market research or customer insights. You must have excellent communication skills, both written and verbal, and be proficient in Microsoft Word, Excel, and database programs.

Responsibilities:

· Work with the Director of Speech Analytics to check the accuracy of speech analytics indicators and scores, and ensure they are triggering correctly throughout calls.

· Support the needs of the speech team by creating new speech analytics indicators and scores.

· Collaborate with the speech team to analyze customer and agent interactions utilizing an advanced speech analytics solution.

· Assist in data gathering and organization to further current reporting and analytics.

· Proactively identify opportunities for operations optimization and client recommendations based on performance indicators.

· Collaborate & communicate effectively with internal Program Manager and Client Services representatives, as well as other key stakeholders.

· Construct formal documents in PowerPoint and Excel to articulate the approach as well as all stages of assessments and evaluations.

· Perform Ad-hoc data analysis to facilitate business decision-making analytics

· Assist in data gathering and organization to further current reporting and analytics.

· Work with our market research team to aggregate and analyze survey data when needed and complete other related duties as assigned.

Qualifications:

· Bachelor's degree in a related field such as Business Analytics, Data Science, Market Research, Linguistics, or other STEM field preferred.

· At least 1-2 years of relevant work experience, preferably in speech analytics or a related field a plus.

· Excellent verbal and written communication skills.

· Proficient in Microsoft Office Suite, including Word, Excel, and PowerPoint.

· Ability to work independently and as part of a team.

· Strong attention to detail and ability to multitask.

· Flexibility to adapt to changes in work volume and priorities.

· Experience with speech analytics software, database software, and data visualization software such as Microsoft SQL Server and Tableau a plus.

· Experience working with APIs a plus.

· Bilingual in English and either German or Spanish a plus.

Benefits:

401(k)
401(k) matching
Dental insurance
Flexible spending account
Health insurance
Paid time off
Vision insurance

Application Question(s):

This is a hybrid role located in Cincinnati, OH which requires some on-site work. Are you located locally to Cincinnati, OH for when we need you to work on-site?
Will you now or in the future require sponsorship for employment?

Location:

Blue Ash, OH 45242 (Required)

Work Location: Hybrid remote in Blue Ash, OH 45242

Quick Apply

Refine Your Search

data analyst jobs in erlanger, ky

Speech Analyst

Senior Business Analyst

Senior Analyst, People Analytics

Administrator Data Analyst

Business Analyst - Process to Cash

Data Readiness Analyst II

Fraud Decisioning Analyst

Retail Data Analyst

Data Product Analyst

Senior Analyst, Reporting & Analytics (Data Governance)

Cyber Risk Analyst

Analyst, Identity Access Management

Data Analyst (4814-31)

Business Analyst - AI and Data Analytics

Senior Data Analyst

Data Analyst

Operational Analyst

Lead Overpayment Recovery Analyst, Payment Integrity - Health Plan (Remote)

Data Analyst with AI

Data Reporting Analyst

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