Top 5028 Dispatch manager Jobs in Erlanger, Ky

Pool Service Manager
Mid American Gunite Pools, Inc. —Erlanger, KY
- From $65,000 a year
- Full-time
- Background check
- Mid-level
- Driver's License
- Paid training
- Disability insurance
Quick Apply
Senior Project Manager
Cintech Construction, Inc. —Cincinnati, OH
- $80,985.07 - $100,000.00 a year
- Full-time
- Background check
- Construction site
- Mid-level
- Health savings account
- Health insurance
Quick Apply
Senior Director of Customer Service
Advanced Ground Systems Engineering —Cincinnati, OH
- $150,000 - $190,000 a year
- Full-time
- Customer service
- Office
- Finance
- Paid holidays
- Health insurance
Quick Apply
Paid Media Manager
Kona Ice —Florence, KY
- $72,000 - $82,000 a year
- Full-time
- Hybrid work
- Google Workspace
- Marketing
- Writing skills
- Health insurance
- Dental insurance
Quick Apply
14d
Production Manager
Zotefoams —Walton, KY
- $90,000 - $105,000 a year
- Analysis skills
- Organizational skills
- Business Administration
1d
International Fulfillment and Logistics Manager
Advanced Ground Systems Engineering —Cincinnati, OH
- $100,000 - $120,000 a year
- Full-time
- 7 years
- Office
- Analysis skills
- Paid holidays
- Health insurance
Quick Apply
General Manager
Thermogenics —Cincinnati, OH
- $100,000 - $140,000 a year
- Full-time
- Background check
- Basic math
- Business development
- Health insurance
- Dental insurance
Quick Apply
Foreclosure - Customer Service
Tiffany & Bosco, PA —Fort Wright, KY
- From $19 an hour
- Full-time
- Hybrid work
- Background check
- Computer literacy
- Pass drug screening
- Disability insurance
- Health insurance
Quick Apply
Territory Sales Manager-Medicare
American Republic Insurance Services —Cincinnati, OH
- $75,000 - $120,000 a year
- Full-time
- Customer service
- Mid-level
- High school diploma or GED
Quick Apply
Instrumentation Account Manager
Tailored Talent —Cincinnati, OH
- Full-time
- Hybrid work
- 7 years
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Disability insurance
Quick Apply
2d
Sales Manager - Ready Mix Concrete - Cincinnati, OH
Smyrna Ready Mix, LLC —Cincinnati, OH
- Full-time
- Construction site
- Mid-level
- Office
- Paid holidays
- Disability insurance
On-Site Property Manager
CAP Real Estate, LLC —Amelia, OH
- From $50,000 a year
- Full-time
- Background check
- Mid-level
- 3 years
Quick Apply
Senior Property Manager
Neyer Real Estate Management —Cincinnati, OH
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- 8 years
- Health savings account
- Health insurance
Quick Apply
20h
Kentucky Account Manager
Scott Industrial Systems —Kentucky
- From $70,000 a year
- Full-time
- Background check
- English
- Mid-level
- Health savings account
- Health insurance
Quick Apply
Maintenance Manager
Cincinnati Incorporated —Harrison, OH
- Microsoft Office
- 3 years
- High school diploma or GED
- Paid training
- Health savings account
Quick Apply
Roofing Repair Technician / Project Manager
Apply Rite —Cincinnati, OH
- $65,000 - $70,000 a year
- Full-time
- Carpentry
- Background check
- 5 years
- Fuel card
- Health insurance
Quick Apply
Hydraulic Cylinder Service Coordinator & Estimator- Cincinnati, OH
Horner Industrial Group —West Chester, OH
- Full-time
- Background check
- ERP systems
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Senior HR Operations Manager - Component Repair Services
StandardAero —Cincinnati, OH
- Full-time
- Master's degree
- Bachelor's degree
- US work authorization
- AD&D insurance
- Disability insurance
Clinical Supervisor- Crisis Receiving Center
Greater Cincinnati Behavioral Health Services —Cincinnati, OH
- Full-time
- Mid-level
- Administrative experience
- Leadership
- 403(b) matching
- Mileage reimbursement
Quick Apply
1d
Operations Manager
Diehl Tool Steel —Cincinnati, OH
- $90,000 a year
- Full-time
- Background check
- Engineering
- Mid-level
- Relocation assistance
- Health insurance
Quick Apply
8d

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Pool Service Manager

Mid American Gunite Pools, Inc. -
Erlanger, KY

Quick Apply

Job Details

Full-time
From $65,000 a year

Benefits

Paid training
Company truck
Disability insurance
Relocation assistance
Health insurance
Dental insurance
401(k)
Paid time off
401(k) 4% Match
On-the-job training
Employee assistance program
Vision insurance
401(k) matching
Professional development assistance
Life insurance
Tools provided

Qualifications

Record keeping
Pool equipment troubleshooting
Teamwork
Pool maintenance
Company vehicle operation
Driver's License
Water treatment equipment repair
Organizational skills
Productivity software
Equipment inventory management
Procurement management
Technical Proficiency

Full Job Description

Key Responsibilities:

Customer Service

Receive customer requests and address concerns promptly by providing quotes, scheduling work, and communicating resolution plans to customers.
Provide quotes for equipment and parts repair and replacement, equipment upgrades.
Review completed jobs for follow up communication needed with customers, follow up work, and follow up quotes.
Educate customers about pool maintenance, pool equipment, pool automation, expectations for our services, and troubleshoot issues over the phone.

Job Setup and Job Review

Set up detailed job instructions for technicians for pool openings, closings, equipment repairs, and equipment installations.
Assist the dispatcher with scheduling and assigning technicians for work.
Review completed jobs for quotes needed, follow up work needed, follow up instructions on future service visits, feedback, training, and accountability needed for crews.

Planning and Schedule Management

Oversee daily operations, including scheduling service routes, optimizing technician assignments, and monitoring service quality.
Responsible for utilizing management software to plan, monitor, and adjust project assignments, as necessary.
Think systematically / educate / develop systems / train service technicians to ensure that work is performed properly and reliably.

Billing

Review route and job completion tickets to check for any errors or omissions.
Ensure billing reflects all products, services, and labor utilized to complete a job.
Use deep understanding of pool services / equipment replacement to review job completion tickets / bills for items missed by technicians.
Think systematically, educate, develop systems and train other service managers and service technicians to ensure that billing is performed properly and completely.

Budget and Resource Management

Monitor inventory levels of supplies and equipment, placing orders as necessary to ensure uninterrupted service.
Assist with material procurement and expediting deliveries, as needed.
Assist with setting up and issuing documentation for pricing and change administration.
Create cost estimates and budget breakdowns as needed.
Assist with/audit account receivables, ensuring current pricing, and billing protocols are followed.

Training and Development

Supervise, train, and mentor pool service technicians, ensuring adherence to company standards and industry best practices.
Develop and implement staff training programs, including safety protocols and technical skills.

Compensation & Benefits

Competitive base salary
Annual discretionary bonus potential. Discretionary in the beginning but moving to being driven off KPIs.
Healthcare benefits – 100% company paid premiums for employee (~$6,300 cost to co.) Family healthcare insurance is available at cost.
Dental benefits – 100% company paid premiums for employee (~$400 cost to co.) Family dental insurance is available at cost.
$10,000 company paid life insurance with additional voluntary life available at employee expense.
401k plan with a 4% company match if the employee contributes 5%.
Vision, STD/LTD available at employee expense.
PTO: 2 weeks.
Professional development opportunities supported.

Required Qualifications

Exhibit Mid-American Pool’s Core Values - Teamwork, Excellence, Customer Focus, Integrity, and Reliability.
Proven experience in pool equipment, pool maintenance, repair, or pool service management (2+ years).
In-depth knowledge of pool chemistry, equipment, and maintenance practices.
Ability to troubleshoot and resolve technical issues with pool systems and equipment.
Organizational skills for scheduling, record-keeping, and inventory management.
Ability to work quickly and effectively under pressure and manage multiple priorities.
Excellent customer service and communication skills.
Excellent organization and leadership skills.
Proficiency with Microsoft Office

Preferred Qualifications

Previous experience managing pool service teams.
Sales-minded approach to identifying service opportunities.
Familiarity with relevant software for scheduling and customer management.

Additional Requirements:

This is an onsite position at our facility in Erlanger, KY.
Must be authorized to work in the United States.
A criminal background check is required.
Clean motor vehicle report and current driver's license required to be insured and operate company vehicle.
Drug screens are NOT required for employment but can be required subsequently if warranted.

Job Type: Full-time

Pay: From $65,000.00 per year

Benefits:

401(k)
401(k) matching
Company truck
Dental insurance
Employee assistance program
Health insurance
Life insurance
On-the-job training
Paid time off
Paid training
Professional development assistance
Relocation assistance
Tools provided
Vision insurance

License/Certification:

Driver's License (Required)

Ability to Commute:

Erlanger, KY 41018 (Required)

Work Location: In person

Quick Apply

Refine Your Search

dispatch manager jobs in erlanger, ky

Pool Service Manager

Senior Project Manager

Senior Director of Customer Service

Paid Media Manager

Production Manager

International Fulfillment and Logistics Manager

General Manager

Foreclosure - Customer Service

Territory Sales Manager-Medicare

Instrumentation Account Manager

Sales Manager - Ready Mix Concrete - Cincinnati, OH

On-Site Property Manager

Senior Property Manager

Kentucky Account Manager

Maintenance Manager

Roofing Repair Technician / Project Manager

Hydraulic Cylinder Service Coordinator & Estimator- Cincinnati, OH

Senior HR Operations Manager - Component Repair Services

Clinical Supervisor- Crisis Receiving Center

Operations Manager

I want to receive the latest job alert for dispatch manager in erlanger, ky

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