Top 4443 Helpdesk technician Jobs in Estados Unidos

Help Desk Technician - Tier 2
LEFCON, LLC —Harmony, PA
- $26 - $32 an hour
- Full-time
- Mid-level
- Windows
- Computer networking
- Health savings account
- Health insurance
Quick Apply
Customer Support Technician — Wireless Internet
Confidential —Fredericksburg, TX
- $22 - $25 an hour
- Weekends as needed
- Background check
- Computer skills
- In-person
- Health insurance
- Dental insurance
Quick Apply
Tier 2 Systems Engineer
Quo Vadis Inc. —Matthews, NC
- Up to $55,000 a year
- Full-time
- Mid-level
- Office
- Windows
- Health savings account
- Health insurance
Quick Apply
Help Desk Technician
E Squared C, Inc. —Minden, NV
- $20 an hour
- Full-time
- Background check
- Microsoft Outlook
- Customer service
- Paid holidays
- Disability insurance
Quick Apply
8d
IT Support Technician
LEVERAGE MECHANICAL SERVICES INC —Victoria, TX
- $24 - $29 an hour
- Full-time
- Mid-level
- Office
- Travel
- Health insurance
- Paid time off
Quick Apply
MSP Support Technician II
Kobus Technologies —Bossier City, LA
- $15 - $20 an hour
- Full-time
- Mid-level
- Driver's License
- In-person
- Health insurance
- Dental insurance
Quick Apply
1d
Help Desk Technician
W&W AFCO Steel —San Angelo, TX
- $21 - $25 an hour
- Full-time
- Background check
- Fair chance
- In-person
Locksmith
University of Utah —Salt Lake City, UT
- $20 - $40 an hour
- Online Application
- System design
- Mid-level
- High school diploma or GED
10d
IT Help Desk Technician / Entry-Level System/Network Administrator
MTK Technologies, Inc. —Savoy, IL
- $21 - $26 an hour
- Full-time
- Background check
- Office
- Windows
- Paid holidays
- Health insurance
Quick Apply
Residential HVAC Service Manager
Carew Heating & A/C —Madison, WI
- $80,000 - $100,000 a year
- Full-time
- Background check
- Clean driving record
- Pass drug screening
- Health savings account
- Paid holidays
Quick Apply
Field Service Technician - Duluth, MN
GLORY —Minnesota
- $20 - $27 an hour
- Weekends as needed
- Customer service
- Computer literacy
- Basic math
- Paid parental leave
- AD&D insurance
Quick Apply
General Maintenance Technician Seasonal
AUTOCAMP —Falmouth, MA
- $20 an hour
- Seasonal
- Background check
- Pass drug screening
- Hotel
- Paid parental leave
- Paid holidays
Quick Apply
4d
Commercial Facility Service Technician
Atlas Service Partners —Nashville, TN
- $28 - $35 an hour
- Overtime
- Background check
- Clean driving record
- Construction site
- Travel reimbursement
- Health insurance
Quick Apply
TECH TEAM TECHNICIAN
Knife River —Bismarck, ND
- Overtime
- Computer science
- Computer Science
- Mid-level
Quick Apply
11d
IT Help Desk Technician II
RSN Technologies —Folsom, CA
- $55,000 - $65,000 a year
- Extended hours
- Pass drug screening
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
Software Support Technician
Celerant Technology Corp —Iselin, NJ
- $40,000 - $50,000 a year
- Full-time
- Hybrid work
- Computer Science
- Customer service
- Windows
- Health insurance
- 401(k)
Quick Apply
Senior Manufacturing Engineering Technician - 3rd Shift
IDEXX —Roswell, GA
- $36 an hour
- Overtime
- 5 years
- Continuous improvement
- In-person
- Paid holidays
- Health insurance
IT Support II
Truckee Gaming, LLC —Verdi, NV
- Weekends as needed
- Ability to walk for extended periods
- English
- Mid-level
Quick Apply
Network Engineer I
E Logic —Missoula, MT
- From $75,000 a year
- Full-time
- Mid-level
Quick Apply
Circuit Activation Engineer - TS/SCI clearance
General Dynamics Information Technology —Arlington, VA
- $93,662 - $116,150 a year
- Full-time
- Computer Science
- System design
- Office
- Paid time off
- 401(k) matching

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Help Desk Technician - Tier 2

LEFCON, LLC -
Harmony, PA

Quick Apply

Job Details

Full-time
$26 - $32 an hour

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Employee discount
Professional development assistance
Flexible schedule
Life insurance
Referral program

Qualifications

Customer communication
Technical documentation
CCNA
Server backup and recovery
Windows
Virtualization tools
Firewall configuration
VLAN
DHCP
IT monitoring tools
CompTIA Network+
Computer networking
DNS
Server virtualization
Networking equipment (troubleshooting support)
Data backup
Network monitoring tools
Technical writing for network engineers
System performance monitoring

Full Job Description

About us

Our mission at LEFCON is to improve, protect, and deliver reliable technology while providing exceptional employee support, unparalleled customer service, and significant community contributions. We measure our ability to deliver on the mission through Employee Experience, Customer Satisfaction, and our Financials. At LEFCON, our people come first. When we get it right with our people and our customers. The financial results seem to take care of themselves. This is why we have been on Inc.’s Fastest-Growing Private Companies list for the last 5 years.

Position Summary

The Tier 2 Technician is responsible for resolving more complex technical issues across client networks, servers, virtualization platforms, DNS/DHCP systems, firewalls, switches, VLANs, and monitoring platforms. This role requires stronger diagnostic judgment, deeper technical ownership, and the ability to move issues from symptoms to root cause.

Tier 2 Technicians are expected to be problem solvers, not ticket passers. They must bring structure to complex issues, communicate clearly with clients and internal teams, and ensure that technical work is completed, documented, and stabilized.

Core Purpose of the Role

To provide advanced technical support and troubleshooting that improves client reliability, reduces recurring issues, and strengthens LEFCON’s reputation for disciplined execution.

Key Responsibilities

The Tier 2 Technician is responsible for:

Troubleshooting and resolving advanced network, server, virtualization, DNS, DHCP, VLAN, switch, and firewall issues.
Using Auvik for network discovery, mapping, monitoring, configuration awareness, troubleshooting, alerting, and reporting.
Troubleshooting switch connectivity, VLAN assignment, MAC address tables, trunking, tagging, and network traffic behavior.
Troubleshooting firewall rules, NAT configuration, VPN connectivity, traffic flow, and firewall logs.
Creating, configuring, verifying, and troubleshooting VLANs.
Installing, configuring, and troubleshooting internal DNS and DHCP services.
Managing external DNS records, including A, MX, TXT, SPF, DMARC, DKIM, SRV, CNAME, and PTR records.
Supporting VMware environments, including virtual machines, snapshots, host performance, networking, storage, and SSL-related configuration.
Supporting Windows Server environments, including users, groups, roles, features, group policy, network settings, backups, and performance monitoring.
Owning complex tickets through resolution or clean transfer of responsibility.
Identifying root cause and recommending corrective actions to prevent recurrence.
Providing clear internal notes, client-facing updates, and technical documentation.
Assisting Tier 1 Technicians through coaching, ticket review, and technical guidance.
Maintaining professional communication during high-pressure service situations.

Required Qualifications

Candidate must hold at least one of the following:

CompTIA Network+
CCNA
VMware Technical Associate

Candidate will also need to successfully complete an onsite practical exam as a part of the selection process.

Required Technical Proficiencies

Tier 2 Technicians must demonstrate proficiency in:

Auvik, including ACP-level knowledge where applicable.
Switch and firewall troubleshooting.
VLAN configuration and troubleshooting.
Internal DNS and DHCP.
External DNS.
VMware and Windows Server.
Domain name purchases and DNS management.
Network performance troubleshooting.
Server role support.
Backup awareness and troubleshooting.
Documentation of technical findings and remediation steps.

Work Remotely

Yes, after 6 months.

Important: Please provide an email address and potential dates and times you are available for a possible interview. Failure to answer ALL pre-screening questions will eliminate you from consideration.

Job Type: Full-time

Pay: $26.00 - $32.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Flexible schedule
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Professional development assistance
Referral program
Vision insurance

Application Question(s):

Please provide a valid email address that will be used for scheduling an interview.
Please list 2-3 dates and time ranges that you could do an interview
Do you have the ability to configure a network switch?

Experience:

Computer networking: 3 years (Preferred)

License/Certification:

CompTIA Network+ (Required)

Work Location: In person

Quick Apply

Refine Your Search

helpdesk technician jobs in estados unidos

Help Desk Technician - Tier 2

Customer Support Technician — Wireless Internet

Tier 2 Systems Engineer

Help Desk Technician

IT Support Technician

MSP Support Technician II

Help Desk Technician

Locksmith

IT Help Desk Technician / Entry-Level System/Network Administrator

Residential HVAC Service Manager

Field Service Technician - Duluth, MN

General Maintenance Technician Seasonal

Commercial Facility Service Technician

TECH TEAM TECHNICIAN

IT Help Desk Technician II

Software Support Technician

Senior Manufacturing Engineering Technician - 3rd Shift

IT Support II

Network Engineer I

Circuit Activation Engineer - TS/SCI clearance

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