Top 14 Inbound sales representative Jobs in Eugene, Or

Customer Service Representative
9Wood —Springfield, OR
- $19.12 - $21.49 an hour
- Full-time
- Remote
- Administrative experience
- Communication skills
- Entry level
- Commuter assistance
- Health savings account
Quick Apply
16h
Customer Service Representative
PenFed Credit Union —Eugene, OR
- $19 - $22 an hour
- Overtime
- Computer literacy
- Windows
- Travel
- Paid parental leave
- Disability insurance
13d
Call Center Manager
Bath Concepts Independent Dealers —Eugene, OR
- Weekends as needed
- Mid-level
- Conflict management
- Computer skills
Quick Apply
Account Representative - State Farm Agent Team Member
Katie Carl - State Farm Agent —Eugene, OR
- $15 - $20 an hour
- Part-time
- Office
- Apartments
- Data entry
- Paid time off
- Opportunities for advancement
Quick Apply

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Customer Service Representative
9Wood —Springfield, OR
Respond quickly and professionally to inbound calls, emails, and requests from customers and sales representatives. 401(k) program with all fees paid.
$19.12 - $21.49 an hour
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Customer Service Representative

9Wood -
Springfield, OR

Quick Apply

Job Details

Full-time
$19.12 - $21.49 an hour
16 hours ago

Benefits

Commuter assistance
Health savings account
Paid holidays
Health insurance
Dental insurance
401(k)
Paid time off
Employee stock ownership plan
Life insurance

Qualifications

Customer communication
Sales management systems proficiency
CRM system proficiency
Productivity software

Full Job Description

Customer Service Representative

About 9Wood

At 9Wood, we design and manufacture custom wood ceilings that help create exceptional architectural spaces. We are a collaborative, customer-focused team that values productive communication, continuous improvement, accountability, and working cooperatively to deliver outstanding results for our customers and sales representatives.

Position Summary

We're looking for a highly organized and service-oriented Customer Service Representative to join our team. This role serves as the central coordination point between our sales representatives, customers, and internal teams, ensuring the right information is available at the right time so projects move forward efficiently.

Success in this role requires excellent communication skills, strong attention to detail, a sense of urgency, and the ability to coordinate multiple priorities while maintaining exceptional customer service.

What You'll Do:

CustomerSales Representative Support

Respond quickly and professionally to inbound calls, emails, and requests from customers and sales representatives.
Process inquiries and tasks in a timely, first-in/first-out manner.
Maintain regular communication and status updates with customers and representatives.
Build productive working relationships and help resolve issues professionally and respectfully.
Escalate concerns or conflicts when necessary to ensure positive outcomes.

Project Coordination

Gather and organize information needed to move projects efficiently through internal workflows.
Set up projects accurately and completely so internal teams can begin work immediately.
Follow established processes, workflows, and best practices.
Review project information for completeness and identify potential issues before they affect downstream teams.

Internal Team Collaboration

Coordinate work requests with Design Assist Specialists, Estimating, Samples, Sales Engineering, and other internal resources.
Ensure handoffs include all required information and documentation.
Help manage turnaround times and communicate expectations across departments.
Maintain accurate records and project information in company systems.

Continuous Improvement

Participate in process improvement initiatives and departmental goal setting.
Follow standard operating procedures and quality standards.
Provide feedback that helps improve customer experience and internal efficiency.

What We're Looking For:

Required Qualifications

Strong customer service mindset with a commitment to responsiveness and follow-through.
Excellent written and verbal communication skills.
Highly organized with strong attention to detail.
Ability to manage multiple priorities in a fast-paced environment.
Strong problem-solving and coordination skills.
Ability to work effectively both independently and as part of a team.
Proficiency with business software, CRM systems, and Microsoft Office or similar tools.

Preferred Qualifications

Experience in customer service, sales support, project coordination, or administrative support.
Experience working with internal cross-functional teams.
Familiarity with construction, manufacturing, architectural products, or related industries is a plus.

What Makes Someone Successful in This Role

Responds quickly and follows through on commitments.
Communicates clearly and proactively.
Takes ownership and remains accountable for results.
Builds healthy working relationships with customers, sales representatives, and coworkers.
Embraces new ideas and continuous improvement.
Maintains accuracy while moving work forward efficiently.

Why Join 9Wood?

Collaborative and supportive team environment.
Opportunity to contribute to unique architectural projects.
A culture built on accountability, communication, and teamwork.
Meaningful work supporting customers and sales professionals across the organization.

If you enjoy helping people, coordinating details, and keeping projects moving, we'd love to hear from you.

Benefits include:

Competitive hourly pay: $19.12 - $21.49, depending on experience
Paid holidays and PTO that increases with tenure
401(k) program with all fees paid
Employee Stock Ownership Plan retirement program
Medical and dental insurance for employees and immediate family
Health Savings Account and Health Reimbursement Account options
Life insurance
Commuter benefits
Continuing education benefits
Monthly financial meetings with all employees

How to apply

Please apply through this posting. Include your resume and a cover letter explaining why you believe you are a good fit for this role.

9Wood is a proud equal opportunity employer. We are a drug-free, EEO employer committed to a diverse workforce. We consider all qualified candidates regardless of race, color, religion, national origin, sex, age, marital status, personal appearance, sexual orientation, family responsibilities, political affiliation, veteran status, or any other protected status.

Quick Apply

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inbound sales representative jobs in eugene, or

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Customer Service Representative

Call Center Manager

Account Representative - State Farm Agent Team Member

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