Top 100 Guest experience manager Jobs in Eustace Tx

Waterpark General Manager
P2:3 Consulting —Canton, TX
- Extended hours
- Inventory management
- Ability to walk for extended periods
- 5 years
Quick Apply
22h
Restaurant Manager - Chili's - Cedar Creek Lake, TX
Chili's —Gun Barrel City, TX
- Casual dining restaurant
- Mid-level
General Manager
Taco Casa —Athens, TX
- $55,000 - $150,000 a year
- 12 hour shift
- Mid-level
- Quick service & fast food restaurant
- Recruiting
- Health insurance
- Flexible schedule
Quick Apply
General Sales Manager
Asbury —Texas
- Full-time
- Dealership
- Inventory management
- Pass drug screening
- Paid training
- Paid parental leave
Quick Apply
8d
Host - Cedar Creek Lake Chili's
Chili's —Gun Barrel City, TX
- Part-time
- Casual dining restaurant
- No experience needed
- Entry level
- Health insurance
- Dental insurance
Assistant Manager/Operating Lead
Native Son Family Restaurant —Canton, TX
- $22 - $28 an hour
- Full-time
- Restaurant management
- Mid-level
- Training & development
- Paid training
- Employee discount
Quick Apply
11d
Assistant Manager
LANGAN HOLDINGS LLC —Athens, TX
- $17 - $21 an hour
- Full-time
- Computer literacy
- Basic math
- Mid-level
- Tuition reimbursement
- Paid time off
Quick Apply
Restaurant Assistant Manager
McAlister's Deli —Athens, TX
- $40,000 - $60,000 a year
- Mid-level
- 1 year
- Restaurant
- AD&D insurance
- Disability insurance
Quick Apply
Assistant Manager
Taco Casa Gun Barrel —Gun Barrel City, TX
- Full-time
- Mid-level
- Quick service & fast food restaurant
Quick Apply
Manager in Training (MIT)
Whataburger - Double H —Athens, TX
- From $15 an hour
- Nights as needed
- Background check
- Merchandising
- Driver's License
- Paid training
- Health insurance
Quick Apply
Manager in Training (MIT)
Whataburger - Double H —Gun Barrel City, TX
- From $15 an hour
- Nights as needed
- Background check
- Restaurant management
- Driver's License
- Paid training
- Health insurance
Quick Apply
Assistant Manager
Taco Casa —Athens, TX
- $13 - $18 an hour
- Overtime
- No education required
- Quick service & fast food restaurant
- In-person
- Health insurance
- Flexible schedule
Quick Apply
Taco Casa Assistant Manager
Taco Casa —Athens, TX
- $13 - $18 an hour
- Overtime
- No education required
- In-person
- Guest services
- Health insurance
- Flexible schedule
Quick Apply
Sonic Assistant Manager
Sonic Drive-In —Kerens, TX
- Up to $18 an hour
- Overtime
- In person
- No education required
- Mid-level
- Quick service & fast food restaurant
- Health insurance
- Flexible schedule
Quick Apply
Taco Casa Assistant Managers
Taco Casa —Athens, TX
- $10 - $15 an hour
- 12 hour shift
- Mid-level
- Quick service & fast food restaurant
- Mentoring
- Health insurance
- Opportunities for advancement
Quick Apply
Senior General Manager
Victra - Verizon Wireless Premium Retailer —Athens, TX
- $17.50 an hour
- Weekends as needed
- 18 years or older
- High school diploma or GED
- Supervising experience
- Paid training
- Paid parental leave
Quick Apply
12h
Taco Casa General Manager
Taco Casa —Gun Barrel City, TX
- $55,000 - $150,000 a year
- 12 hour shift
- Mid-level
- Quick service & fast food restaurant
- Recruiting
- Health insurance
- Flexible schedule
Quick Apply
Busser - Cedar Creek Lake Chili's
Chili's —Gun Barrel City, TX
- Part-time
- Casual dining restaurant
- Guest services
- Entry level
- Health insurance
- Dental insurance
Store Manager
Panda Restaurant Group —Canton, TX
- $28 - $31 an hour
- Weekends as needed
- ServSafe
- Restaurant management
- Mid-level
- Paid training
- AD&D insurance
Quick Apply
Host - Athens E Chili's
Chili's —Athens, TX
- Part-time
- Casual dining restaurant
- No experience needed
- Entry level
- Health insurance
- Dental insurance

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guest experience manager jobs near eustace tx

Waterpark General Manager

P2:3 Consulting
Canton, TX

Quick Apply

Job Details

Full-time
22 hours ago

Qualifications

Outdoor work experience

Full Job Description

General Manager - Park Management

Job Summary

The General Manager (GM) is responsible for the overall operation, profitability, guest experience, and safety of the water park. This role oversees all departments, including Aquatics, Food & Beverage, Admissions, Retail, Maintenance, Grounds, and Guest Services. The GM ensures the park operates efficiently while maintaining high safety standards, excellent customer service, and financial performance.

Essential Duties & ResponsibilitiesLeadership & Operations

Oversee all daily park operations to ensure a safe, clean, and enjoyable guest experience.
Lead, coach, and develop department managers and supervisors.
Conduct regular leadership meetings and communicate company goals.
Ensure compliance with all company policies, procedures, and operational standards.
Respond to operational emergencies and make timely decisions.

Financial Management

Manage park budgets, labor costs, and operating expenses.
Monitor daily revenue, attendance, and financial reports.
Meet or exceed revenue and profitability goals.
Approve purchases and control inventory expenses.
Analyze financial performance and implement improvement strategies.

Guest Experience

Ensure exceptional customer service throughout the park.
Resolve guest complaints professionally and efficiently.
Monitor guest satisfaction scores and implement improvements.
Maintain high cleanliness and presentation standards.

Safety & Compliance

Ensure compliance with OSHA, state health regulations, and company safety policies.
Oversee lifeguard operations and emergency action plans.
Conduct regular safety inspections and audits.
Ensure all required employee certifications remain current.
Lead accident investigations and implement corrective actions.

Human Resources

Recruit, interview, hire, and onboard seasonal and full-time employees.
Manage employee performance, coaching, disciplinary actions, and terminations.
Ensure compliance with employment laws and company HR policies.
Promote a positive workplace culture focused on teamwork and accountability.

Staffing & Scheduling

Develop staffing plans based on attendance forecasts.
Monitor labor percentages and adjust schedules to meet labor goals.
Ensure departments are adequately staffed during operating hours.

Maintenance & Facilities

Ensure rides, attractions, pools, and facilities are maintained safely.
Coordinate preventive maintenance schedules.
Work closely with maintenance leadership to minimize downtime.

Sales & Marketing

Support promotions, group sales, season pass initiatives, and special events.
Partner with the marketing team to increase attendance.
Monitor local competition and industry trends.

Reporting

Prepare daily, weekly, and monthly operational reports.
Report attendance, revenue, labor, incidents, and operational concerns to executive leadership.
Monitor key performance indicators (KPIs) and develop action plans as needed.

Qualifications

Bachelor's degree in Business, Hospitality, Recreation Management, or a related field preferred.
5–7+ years of management experience in water parks, amusement parks, hospitality, or entertainment.
Proven leadership experience managing multiple departments.
Strong financial and budgeting skills.
Excellent communication and conflict resolution abilities.
Knowledge of OSHA, labor laws, and safety regulations.
Proficiency in Microsoft Office and workforce management/payroll systems (such as Paycom or Insperity).

Knowledge, Skills & Abilities

Strong leadership and team-building skills.
Excellent organizational and time-management abilities.
Ability to manage multiple priorities in a fast-paced environment.
Strong analytical and decision-making skills.
Exceptional customer service focus.
Ability to maintain confidentiality and professionalism.

Physical Requirements

Ability to stand and walk for extended periods.
Ability to work outdoors in varying weather conditions.
Lift up to 50 pounds occasionally.
Ability to climb stairs and inspect attractions throughout the park.
Must be available to work weekends, holidays, evenings, and extended hours during peak season.

Work Environment

Outdoor amusement and water park environment.
Exposure to heat, humidity, water, chemicals, and loud noise.
Fast-paced environment requiring quick decision-making.

Key Performance Indicators (KPIs)

Guest satisfaction scores
Safety incident rate
Labor cost percentage
Revenue and profitability
Attendance goals
Employee retention
Health and safety audit results
Operational readiness and park cleanliness

Supervisory Responsibilities

The General Manager directly supervises department managers, including:

Operations Manager
Aquatics Manager
Food & Beverage Manager
Maintenance Manager
Guest Services Manager
Retail Manager
Admissions Manager
Human Resources/Administrative Staff (if applicable)

Job Type: Full-time

Work Location: In person

Quick Apply

Refine Your Search

guest experience manager jobs in eustace tx

Waterpark General Manager

Restaurant Manager - Chili's - Cedar Creek Lake, TX

General Manager

General Sales Manager

Host - Cedar Creek Lake Chili's

Assistant Manager/Operating Lead

Assistant Manager

Restaurant Assistant Manager

Assistant Manager

Manager in Training (MIT)

Manager in Training (MIT)

Assistant Manager

Taco Casa Assistant Manager

Sonic Assistant Manager

Taco Casa Assistant Managers

Senior General Manager

Taco Casa General Manager

Busser - Cedar Creek Lake Chili's

Store Manager

Host - Athens E Chili's

I want to receive the latest job alert for guest experience manager in eustace tx

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