Top 22 Entry level customer service representative Jobs in Evansville In

Support Desk Agent
Old National Bank —Evansville, IN
- $18.25 - $29.75 an hour
- Overtime
- Microsoft Excel
- Research
- High school diploma or GED
- Health insurance
- Dental insurance
Airport Customer Service Agent PT - EVV
Unifi Aviation, LLC —Evansville, IN
- $15 an hour
- Overtime
- 18 years or older
- Experience working with individuals with disabilities
- No experience needed
- Paid training
- Health insurance
Client Service Associate
Gallagher Benefit Services —Evansville, IN
- Full-time
- Basic math
- High school diploma or GED
- Organizational skills
- Paid parental leave
- Health savings account
Customer Service Representative - Patient Registration
R1 RCM, Inc. —Evansville, IN
- $16.50 - $20.66 an hour
- Part-time
- Background check
- Hospital
- Urgent Care
Client Service Associate
Gallagher —Evansville, IN
- Full-time
- Microsoft Excel
- Basic math
- Research
- Paid parental leave
- Health savings account
Client Care Advisor
Home Instead - Evansville, IN —Evansville, IN
- $19 - $21 an hour
- Weekends as needed
- Microsoft Word
- Mid-level
- Office
Quick Apply
Customer Service Specialist
Bell Bank —Owensboro, KY
- Weekends as needed
- Computer literacy
- Research
- High school diploma or GED
- Profit sharing
- Health insurance
Part Time Patient Customer Service Representative
R1 RCM, Inc. —Evansville, IN
- $14.50 - $18.99 an hour
- Part-time
- Background check
- Hospital
- Urgent Care
Client Support Specialist
VIVACHE PAYMINT LLC —Newburgh, IN
- Email
- Medical office experience
- Office
- Administrative experience
Quick Apply
Sales Support Specialist
Amcor —Evansville, IN
- Full-time
- Marketing
- Mid-level
- Continuous improvement
- Paid parental leave
- Health savings account
Quick Apply
BMV Team Leader
State of Indiana —Evansville, IN
- From $34,216 a year
- Writing skills
- Mid-level
- Office
- Free parking
- Paid parental leave
6d
Office / Call Center
HEALTHY SPACE SYSTEMS LLC —Evansville, IN
- $15 - $18 an hour
- Full-time
- Word processing
- Computer literacy
- High school diploma or GED
Quick Apply
Call Center Pharmacy Technician
Shields Health Solutions —Evansville, IN
- Monday to Friday
- Remote
- Microsoft Outlook
- High school diploma or GED
- Bachelor's degree
Quick Apply
Adoption Counselor/Customer Service Specialist
VANDERBURGH HUMANE SOCIETY —Evansville, IN
- $12 an hour
- Overtime
- 18 years or older
- Computer literacy
- High school diploma or GED
Quick Apply
Cashier / Customer Service Associate
Mach 1 Stores —Haubstadt, IN
- $13.50 - $14.50 an hour
- Part-time
- In person
- Ability to walk for extended periods
- Merchandising
- 21 years or older
- Health insurance
- 401(k)
Quick Apply

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Support Desk Agent

Old National Bank -
Evansville, IN

Apply Now

Job Details

Full-time
$18.25 - $29.75 an hour

Benefits

Health insurance
Dental insurance
401(k)
Employee assistance program
Vision insurance

Qualifications

Word embeddings
Research
Productivity software

Full Job Description

Overview:

Old National Bank has been serving clients and communities since 1834. With over $70 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a trusted partner, we thrive on helping our clients achieve their goals and dreams, and we are committed to social responsibility and investing in our communities through volunteering and charitable giving.

We continually seek highly motivated and talented individuals as our people are critical to our success. In return, we offer competitive compensation with our salary and incentive program, in addition to medical, dental, and vision insurance. 401K, continuing education opportunities and an employee assistance program are also included in our benefit suite. Old National also offers a variety of Impact Network Groups led by team members who are passionate about driving engagement, creating awareness of diverse backgrounds and experiences, and building inclusion across the organization. We offer a unique opportunity to join a growing, community and client-focused company that is firmly rooted in its core values.

Responsibilities:

We are currently seeking a Support Desk Agent that will provide internal client support for inquiries related to Community Banking Operations with a high degree of courtesy, professionalism, timeliness, and accuracy. Support is provided through a variety of mediums such as phone, email, and instant messaging. Problem resolution and identifying opportunities for training development and/or process improvement is key to be successful in this role.

Salary Range

The salary range for this position is $18.25/Hr. - $29.75/Hr.. Final salary will be determined based on factors such as location, experience, skills and qualifications.

Key Accountabilities

Receive and resolve all telephone, email, and instant message inquiries from internal departments with a high degree of professionalism, timeliness, accuracy, and diligence
Serve as subject matter expert for consumer deposit and loan servicing inquiries as well as the systems/applications used to service clients
Track all calls with efficiency and accuracy for reporting purposes and identify opportunities for improvement as applicable
Assist with the design and maintenance of internal departmental procedures and identify opportunities to improve team efficiency and performance
Educate and promote the variety of self-service channels available during client interactions
Assemble facts, gather data, and complete research to make empowered judgments/decisions
Maintain an in-depth knowledge of bank policies, procedures, processes and front-end/back-end systems/applications
Maintain a thorough understanding of, and adherence to all banking compliance rules and regulations
Follow proper escalation process when situations require additional assistance
Embrace ongoing educational opportunities, including changes to policies and procedures

Key Competencies for Position

Compelling Communication - Openly and effectively communicates with others. Effectively and transparently shares information and ideas with others. Tailors the delivery of communication in a way that engages the audience and that is easy to understand and retain. Unites others towards common goal. Asks for others' opinions and ideas and listens actively to gain their support when clarifying expectations, agreeing on a solution and checking for satisfaction.
Makes Decisions & Solves Problems - Seeks deeper understanding and takes action. Takes ownership of the problem while collaborating with others on a resolution with an appropriate level of urgency. Collaborates and seeks to understand the root causes of problems. Evaluates the implications of new information or events and recommends solutions using decisions that are sound based on what is known at the time. Takes action that is consistent with available facts, constraints and probable consequences.
Delights Clients - Continuously seeks and applies knowledge leading to a best-in-class client experience. Passionately serves internal clients with excellence. Maintains a growth mindset staying current with developments and trends in areas of expertise influencing client satisfaction both internally and externally. Understands data, metrics and/or financial information, and how they tie to client satisfaction and business outcomes related to position, client and/or team. Nurtures client relationships by listening, prioritizing, and acting responsibly to meet client needs, mitigate risk and add shareholder value.
Personifies ONB Culture - Demonstrates pride in ONB. Consistently demonstrates Old National's culture and values in daily interactions. Models our values - how we show up in the workplace. Places the organization's goals before individual or team goals. Demonstrates the desire to be part of something beyond themselves by investing time, heart, and expertise to help clients and communities thrive.

Qualifications and Education Requirements

High School diploma or equivalent work experience
2 years or more experience in Community Banking preferred, including a minimum of one year of new account opening experience and one year of teller transaction processing
1+ year(s) of experience in Deposit Operations, Loan Operations, or Client Care preferred
Working knowledge of all aspects of Community Banking including products, policies, procedures, operations, and systems/applications
Must demonstrate an elevated level of patience, ability to work through complex issues, and maintain a professional demeanor in stressful situations
Ability to work independently as well as part of a cohesive team
Effectively prioritize, handle and complete multiple time sensitive tasks throughout the workday
Ability to work varied hours/days, including Saturday and accommodate occasional overtime should the business need arise
Demonstrate exceptional oral and written communication skills with every client interaction
Must possess working knowledge of Microsoft Office365 Suite of products, including, but not limited to Word, Excel, and SharePoint

Old National is proud to be an equal opportunity employer focused on fostering an inclusive workplace and committed to hiring a workforce comprised of diverse backgrounds, cultures and thinking styles.

As such, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with disability, sexual orientation, gender identity or any other characteristic protected by law.

We do not accept resumes from external staffing agencies or independent recruiters for any of our openings unless we have an agreement signed by the Director of Talent Acquisition, to fill a specific position

Our culture is firmly rooted in our core values.

We are optimistic. We are collaborative. We are inclusive. We are agile. We are ethical.

We are Old National Bank. Join our team!

Apply Now

Refine Your Search

entry level customer service representative jobs in evansville in

Support Desk Agent

Airport Customer Service Agent PT - EVV

Client Service Associate

Customer Service Representative - Patient Registration

Client Service Associate

Client Care Advisor

Customer Service Specialist

Part Time Patient Customer Service Representative

Client Support Specialist

Sales Support Specialist

BMV Team Leader

Office / Call Center

Call Center Pharmacy Technician

Adoption Counselor/Customer Service Specialist

Cashier / Customer Service Associate

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