Top 57 Contact center Jobs in Everett, Wa

Customer Care Representative
Spartan Investment Group —Lake Stevens, WA
- $23 - $25 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Business
- Disability insurance
- Dental insurance
Quick Apply
Call Center Representative
Virginia Mason Medical Center —Edmonds, WA
- $25.25 - $39.14 an hour
- Full-time
- Microsoft Excel
- Computer literacy
- Organizational skills
1d
PBX Operator - Communications Center
Providence —Everett, WA
- $22.50 - $38.82 an hour
- Full-time
- Hospital
- Fair chance
- Entry level
- Paid parental leave
- Paid holidays
8d
Pharmacy Tech Support / Call Center Rep (Work from Home)
IQVIA —Everett, WA
- $18 an hour
- Full-time
- Remote
- Spanish
- English
- High school diploma or GED
- Work from home
Customer Care Advocate 1
Zenith-American —Bothell, WA
- $29.68 an hour
- Full-time
- Writing skills
- Research
- High school diploma or GED
- Health insurance
- Dental insurance
4d
Call Center Representative
Sound Credit Union —Lynnwood, WA
- $21.50 - $26.50 an hour
- Full-time
- Remote
- High school diploma or GED
- Banking
- Entry level
- Paid holidays
- Health insurance
Quick Apply
8d
Patient Accounts Rep-Call Center
EvergreenHealth —Kirkland, WA
- $22.59 - $36.14 an hour
- Full-time
- HIPAA
- Research
- Administrative experience
- Free parking
- Commuter assistance
Quick Apply
Customer Service Rep.
Fischer Services —Mountlake Terrace, WA
- $27 - $32 an hour
- Full-time
- Administrative experience
- Communication skills
- Entry level
- Paid holidays
- Health insurance
Quick Apply
8d
Customer Service Representative
Ballard Natural Gas Service —Lynnwood, WA
- $25 - $29 an hour
- Full-time
- Computer literacy
- Mid-level
- Typing
- Paid holidays
- Health insurance
Quick Apply
Pharmacy Tech Support / Call Center Rep (Remote/11am-8pm EST)
IQVIA —Everett, WA
- $18 an hour
- Full-time
- Remote
- Spanish
- HIPAA
- English
- Work from home
Contact Center Agent I
VERITY CREDIT UNION —Seattle, WA
- $21.30 - $31.06 an hour
- Call employer
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Profit sharing
- Paid holidays
Quick Apply
Customer Care Advocate, Sr.
Zenith-American —Bothell, WA
- $32.36 an hour
- Full-time
- Bilingual
- Writing skills
- Mid-level
- Health insurance
- Dental insurance
Admissions Representative
Northpoint Recovery Holdings, LLC —Edmonds, WA
- $22 - $28 an hour
- Full-time
- Clean driving record
- Adults
- HIPAA
- AD&D insurance
- Disability insurance
Quick Apply
Patient Services Rep-Contact Center
EvergreenHealth —Kirkland, WA
- $22.59 - $36.14 an hour
- Full-time
- HIPAA
- Windows
- Administrative experience
- Free parking
- Commuter assistance
Quick Apply
Patient Service Representative, Call Center
CardioOne —Lynnwood, WA
- From $23 an hour
- HIPAA
- High school diploma or GED
- Organizational skills
- Paid holidays
- Health insurance
Quick Apply
Project Manager
Zimmerman Associates, Inc. —Washington State
- Contract
- English
- Mid-level
- Bachelor's degree
Business Development Representative
JAGUAR LAND ROVER BELLEVUE —Bellevue, WA
- $22 - $28 an hour
- Full-time
- Computer literacy
- Computer skills
- Communication skills
- Paid training
- Disability insurance
911 Colocation Crisis Counselor
Volunteers Of America Western Washington —Everett, WA
- $28.97 - $32.02 an hour
- Full-time
- HIPAA
- Mid-level
- Bachelor's degree
- 403(b) matching
- Health savings account
7d
Patient Accounts Rep I - On Call
Seattle Roots Community Health —Seattle, WA
- $22.74 - $33.95 an hour
- On call
- Bilingual
- Background check
- High school diploma or GED
Quick Apply
Dispatcher
Precision Door Service —Woodinville, WA
- $24 - $30 an hour
- Weekends as needed
- Microsoft Outlook
- Computer literacy
- Office

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Customer Care Representative

Spartan Investment Group -
Lake Stevens, WA

Quick Apply

Job Details

Full-time
$23 - $25 an hour

Benefits

Disability insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Employee discount
Life insurance

Qualifications

High school diploma or GED

Full Job Description

Company
At Spartan Investment Group our mission is to improve lives through our values. We do this by finding value-add and opportunistic investments offering solid returns to our investors, providing an opportunity to grow for our partners, and creating lasting wealth for everyone with whom we conduct business.
We specifically focus on self-storage (FreeUp Storage) and RV park projects while capitalizing on amazing deals in other asset classes. In 2021, we were listed as the 5th fastest growing real estate company in the US and joined the list of the top 100 owners of self-storage. We are members of the Inc. 500 fastest growing private companies in America 3 years in a row and in 2022, we were listed as #40 on the top 100 self-storage operators list.
Mission
The mission of the Customer Care Representative is to deliver an exceptional virtual customer experience while driving sales, occupancy, and revenue growth across our portfolio of self-storage facilities. Leveraging StoreEase's Virtual Management Operating System (VMOS) and CRM technology, this role guides customers from initial inquiry through move-in, builds lasting customer relationships, and supports efficient virtual operations that contribute to the success of each property.
Outcomes

Sales Conversion & Targets – Convert inbound and outbound leads into rentals, achieving or exceeding monthly and quarterly sales targets while maintaining 90%+ occupancy portfolio-wide.
Revenue Optimization – Achieve at least 80% enrollment in Protection Plans and Auto-Pay through effective sales pitches, education, and follow-up strategies.
Customer Experience – Deliver a professional, solution-oriented experience across all virtual communication channels while maintaining strong customer satisfaction and a 4.5+ Google Review rating.
Lead & Customer Lifecycle Management – Manage the customer journey from initial inquiry through move-in, conducting timely follow-up via phone, email, and text, achieving at least 78% conversion from qualified follow-up leads into rentals.
Tenant Support & Retention – Provide timely, professional assistance to existing customers by resolving account questions, payment inquiries, access issues, and service requests while maintaining high customer satisfaction and encouraging long-term retention.
CRM Accuracy & Reporting – Maintain complete and accurate CRM records for 100% of customer interactions, leads, and conversions, generating weekly pipeline and performance reports.
Cross-Functional Collaboration – Communicate recurring customer concerns, lead trends, operational issues, and market feedback with Operations, Marketing, and Facility teams to improve customer experience, support occupancy growth, and enhance operational effectiveness.
Operational Excellence – Use StoreEase technology to monitor facilities, review access logs, oversee security systems, and promptly identify and escalate maintenance, cleanliness, or operational concerns, achieving 100% compliance with safety and operational standards.

Competencies

Customer Relationship Management – Builds trust quickly through active listening, empathy, and clear communication, creating positive customer experiences that inspire confidence and loyalty.
Sales Orientation – Motivated by achieving goals, confidently identifies customer needs, overcomes objections, and creates value through consultative selling.
Problem-Solving – Quickly assesses situations, handles objections, and adapts solutions to resolve customer concerns.
Technical Proficiency – Quickly adopts new technology, navigates CRM and property management tools with ease, and ensures data accuracy.
Organizational Effectiveness – Manages priorities and high call volumes efficiently, staying consistent and reliable in meeting commitments and deadlines.
Adaptability – Adjusts quickly to changing priorities, new technology, and evolving customer needs while maintaining high performance.

Qualifications

2+ years of experience in sales, call center, or customer service roles.
Proficiency with CRM systems’ prior experience with StorEdge or VMOS a plus.
Prior experience in self-storage or property management preferred.
High school diploma or equivalent required; college coursework in business or related field preferred.

Compensation & Benefits

Competitive Full Time Hourly Rate: $23 - $25 per hour.
Monthly bonus opportunities.
Employee discounts.
Comprehensive benefits including 401k with company matching.
Company paid health, vision, dental, short-term disability, and life insurance.
Paid time off.

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Refine Your Search

contact center jobs in everett, wa

Customer Care Representative

Call Center Representative

PBX Operator - Communications Center

Pharmacy Tech Support / Call Center Rep (Work from Home)

Customer Care Advocate 1

Call Center Representative

Patient Accounts Rep-Call Center

Customer Service Rep.

Customer Service Representative

Pharmacy Tech Support / Call Center Rep (Remote/11am-8pm EST)

Contact Center Agent I

Customer Care Advocate, Sr.

Admissions Representative

Patient Services Rep-Contact Center

Patient Service Representative, Call Center

Project Manager

Business Development Representative

911 Colocation Crisis Counselor

Patient Accounts Rep I - On Call

Dispatcher

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