Top 264 Patient representative Jobs in Everett Ma

Patient Experience Representative- ORL Call Center
Boston Children's Hospital —Boston, MA
- $19.83 - $29.49 an hour
- Full-time
- Writing skills
- High school diploma or GED
- Entry level
Patient Access Representative, Per Diem, Scheduling; Weekdays varying shifts from 7:30a-5p
Beth Israel Lahey Health —Burlington, MA
- $20.50 - $27.59 an hour
- Call employer
- Bilingual
- Microsoft Excel
- Microsoft Outlook
14d
Patient Care Representative
42 North Dental —Saugus, MA
- $21 - $24 an hour
- Dental office
- HIPAA
- Entry level
Quick Apply
Staff Assistant II
Harvard University —Cambridge, MA
- Full-time
- Bilingual
- Bachelor of Science
- HIPAA
- Commuter assistance
- Health insurance
Patient Experience Representative (7:00am-3:30pm)
Boston Children's Hospital —Boston, MA
- $19.83 - $29.49 an hour
- Weekends as needed
- Administrative experience
- High school diploma or GED
- Bachelor's degree
3d
Patient Experience Representative (20 hours) M-Friday 4pm-8pm
Boston Children's Hospital —Boston, MA
- $19.83 - $29.49 an hour
- Part-time
- Administrative experience
- High school diploma or GED
- Children
6d
Patient Experience Representative I - ED/OR (Waltham, onsite)
Boston Children's Hospital —Waltham, MA
- $19.83 - $29.49 an hour
- Full-time
- Administrative experience
- High school diploma or GED
- Continuous improvement
Patient Access Representative – 24 hrs; Sat & Sun 6:30am-7pm
Beth Israel Lahey Health —Peabody, MA
- $20.50 - $27.59 an hour
- 12 hour shift
- Bilingual
- Microsoft Excel
- Microsoft Outlook
14d
Authorization Specialist (in-person)
North Shore Pain Management —Beverly, MA
- $20 - $25 an hour
- Full-time
- Background check
- Private practice
- HIPAA
- Paid holidays
- Health insurance
Quick Apply
Front Desk Office Lead
North Shore Pain Management —Cambridge, MA
- $24 - $28 an hour
- Full-time
- Bilingual
- Background check
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Nursing Manager of Regulatory Compliance
Signature Healthcare —Brockton, MA
- $42 - $60 an hour
- Full-time
- Hospital
- Word processing
- 3 years
Quick Apply
Insurance Verification Specialist
Mass ENT Associates —Chelmsford, MA
- $18 - $22 an hour
- 8 hour shift
- Microsoft Word
- Private practice
- Microsoft Excel
- Health savings account
- Paid holidays
Quick Apply
Scheduling Coordinator - Home Care Agency (English/Russian Speaking required)
Multicultural Home Care —Lynn, MA
- $20 - $24 an hour
- Monday to Friday
- Customer service
- English
- Mid-level
- AD&D insurance
- Paid holidays
Quick Apply
EXPERIENCED Dental Front Desk Coordinator
Admired Smiles Dental Center PC —Hingham, MA
- $25 - $29 an hour
- Full-time
- Dental office
- Basic math
- Mid-level
- Paid time off
Quick Apply
Regional Inside Sales Representative
Airgas —Billerica, MA
- $26 - $28 an hour
- Full-time
- Research
- Mid-level
- Office
- Paid jury duty
- Commuter assistance
Patient Access Representative 40 Hrs, Scheduling; varying shifts between 7am – 5:30pm
Beth Israel Lahey Health —Burlington, MA
- $20.50 - $27.59 an hour
- Full-time
- Bilingual
- Microsoft Excel
- Microsoft Outlook
Patient Experience Representative - Immunology Call Center
Boston Children's Hospital —Boston, MA
- $19.83 - $29.49 an hour
- Full-time
- Administrative experience
- High school diploma or GED
- Bachelor's degree
Patient Experience Representative (3:00pm-11:30pm)
Boston Children's Hospital —Boston, MA
- $19.83 - $29.49 an hour
- Full-time
- Administrative experience
- High school diploma or GED
- Bachelor's degree
Patient Experience Representative - Adolescent Medicine
Boston Children's Hospital —Boston, MA
- $19.83 - $29.49 an hour
- Full-time
- Hospital
- Office
- High school diploma or GED
Patient Access Representative II - Per Diem Monday - Friday (Days)
Boston Medical Center —Brighton, MA
- $17.79 - $25.00 an hour
- Part-time
- Microsoft Excel
- Microsoft Access
- Writing skills
- Health insurance
- Dental insurance

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Patient Experience Representative- ORL Call Center

Boston Children's Hospital -
Boston, MA

Apply Now

Job Details

Full-time
$19.83 - $29.49 an hour

Qualifications

Writing skills
High school diploma or GED

Full Job Description

85679BR

Otolaryngology and Communication Enhancement

Job Posting Description

Position Summary:

Works under close supervision to provide administrative and customer service support within the Call Center, ensuring a positive patient and family experience through efficient coordination of scheduling, registration, and service-related inquiries. Performs a variety of administrative functions requiring foundational knowledge of hospital programs, services, and call center operations. Delivers professional, patient-centered service that supports departmental and organizational goals while actively contributing to continuous process improvement initiatives.

Key Responsibilities:

Provides excellent customer service to support departmental and hospital operations.
Responds to routine inquiries regarding policies, procedures, and patient care processes, escalating complex issues as needed.
Registers new patients and collaborates with providers and practices to support patient care coordination.
Provides front desk coverage as needed.
Collects and processes patient demographic, insurance, referral, and clinical information.
Ensures accurate documentation, billing entry, and insurance verification, including obtaining referrals and authorizations.
Collects and reconciles patient payments and maintains accurate financial records.
Schedules patient appointments and procedures across providers and departments.
Monitors daily schedules and coordinates patient flow to maximize efficiency and patient experience.
Answers, screens, and routes calls; records messages and escalates urgent matters appropriately.
Provides general clerical support, prepares forms and correspondence, manages medical records, and processes prescription refill requests.
Coordinates ancillary clinical and administrative services with internal departments.
Utilizes scheduling, billing, clinical, and office software systems, including Microsoft Office and phone systems.
Enrolls patients and caregivers in the patient portal.
Participates in departmental and organizational initiatives focused on continuous improvement.
Supports implementation of process and system enhancements.

Minimum Qualifications
Education:

High School Diploma/ GED

Experience:

No healthcare experience required - Basic customer service and computer skills.
Makes use of customer service knowledge to assist patients and families in resolving problems.
Conveys a positive demeanor when interacting with patients, families, and coworkers.
Ability to communicate in a clear, effective manner both orally and in writing and demonstrate empathy in difficult personal situations.
Ability to work with diverse internal and external constituencies.
Demonstrates the ability to pay attention to detail and accuracy.

Schedule: Monday- Friday, 8:30a-5p with flexibility based on business needs. Hybrid after training.

This role is eligible for a $2,000 sign on bonus (not eligible for internal candidates and not eligible for former BCH employees who worked here in the past 2 years).

Status

Full-Time

Regular, Temporary, Per Diem

Regular

Standard Hours per Week

Pay Range

$19.83-$29.49 Hourly

Office/Site Location

Boston

Job Posting Category

Administration

Remote Eligibility

Part Remote/Hybrid

Apply Now

Refine Your Search

patient representative jobs in everett ma

Patient Experience Representative- ORL Call Center

Patient Access Representative, Per Diem, Scheduling; Weekdays varying shifts from 7:30a-5p

Patient Care Representative

Staff Assistant II

Patient Experience Representative (7:00am-3:30pm)

Patient Experience Representative (20 hours) M-Friday 4pm-8pm

Patient Experience Representative I - ED/OR (Waltham, onsite)

Patient Access Representative – 24 hrs; Sat & Sun 6:30am-7pm

Authorization Specialist (in-person)

Front Desk Office Lead

Nursing Manager of Regulatory Compliance

Insurance Verification Specialist

Scheduling Coordinator - Home Care Agency (English/Russian Speaking required)

EXPERIENCED Dental Front Desk Coordinator

Regional Inside Sales Representative

Patient Access Representative 40 Hrs, Scheduling; varying shifts between 7am – 5:30pm

Patient Experience Representative - Immunology Call Center

Patient Experience Representative (3:00pm-11:30pm)

Patient Experience Representative - Adolescent Medicine

Patient Access Representative II - Per Diem Monday - Friday (Days)

I want to receive the latest job alert for patient representative in everett ma

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