Top 45 Call center representative Jobs in Everett Wa

Patient Accounts Rep-Call Center
EvergreenHealth —Kirkland, WA
- $22.59 - $36.14 an hour
- Full-time
- HIPAA
- Research
- Administrative experience
- Free parking
- Commuter assistance
Quick Apply
Call Center Representative
AAA Washington —Lynnwood, WA
- $18.78 - $21.58 an hour
- Temporary
- Hybrid work
- Writing skills
- High school diploma or GED
- 1 year
- Paid training
- Work from home
1d
Patient Service Representative, Call Center
CardioOne —Lynnwood, WA
- From $23 an hour
- HIPAA
- High school diploma or GED
- Organizational skills
- Paid holidays
- Health insurance
Customer Care Advocate
Zenith-American —Bothell, WA
- $29.68 an hour
- Full-time
- Bilingual
- Writing skills
- Research
- Health insurance
- Dental insurance
6d
Customer Care Advocate, Sr.
Zenith-American —Bothell, WA
- $32.36 an hour
- Full-time
- Bilingual
- Writing skills
- Mid-level
- Health insurance
- Dental insurance
Credit Union - Call Center Agent
Qualstar Credit Union —Bothell, WA
- $21 - $24 an hour
- Full-time
- Hybrid work
- Entry level
- Free parking
- AD&D insurance
Quick Apply
Outbound Telesales Representative (contract)
Microsoft —Redmond, WA
- $26.50 - $30.00 an hour
- Contract
- Remote
- Marketing
- Bachelor's degree
- US work authorization
- Health savings account
- AD&D insurance
Admissions Representative
Northpoint Recovery Holdings, LLC —Edmonds, WA
- $22 - $28 an hour
- Full-time
- Clean driving record
- Adults
- HIPAA
- AD&D insurance
- Disability insurance
Quick Apply
4d
Call Center Representative | Appointment Setter | 55K–75K | Tukwila
Luxury Bath Technologies —Bellevue, WA
- $20 an hour
- Full-time
- No experience needed
- Computer skills
- In-person
- Paid training
- Opportunities for advancement
Quick Apply
Customer Service and Sales Representative
Alpine Specialty Services —Lynnwood, WA
- $27 - $35 an hour
- Online Application
- Computer literacy
- Administrative experience
- Computer skills
- Paid training
- Paid holidays
Quick Apply
4d
Patient Accounts Rep I - On Call
Seattle Roots Community Health —Seattle, WA
- $22.74 - $33.95 an hour
- On call
- Bilingual
- Background check
- High school diploma or GED
Quick Apply
Customer Care Representative
Spartan Investment Group —Lake Stevens, WA
- $23 - $25 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Business
- Disability insurance
- Dental insurance
Quick Apply
Technical Support Representative
Leviton Manufacturing —Bothell, WA
- $48,000 - $55,000 a year
- Full-time
- Mid-level
- Analysis skills
- Quality control
- Health savings account
- Paid holidays
Business Development Representative
JAGUAR LAND ROVER BELLEVUE —Bellevue, WA
- $22 - $28 an hour
- Full-time
- Computer literacy
- Computer skills
- Communication skills
- Paid training
- Disability insurance
Security Representative (On-Call / Nights)
Ste. Michelle Wine Estates —Woodinville, WA
- $17.22 - $23.36 an hour
- Part-time
- Computer literacy
- High school diploma or GED
- Ability to lift 50 pounds
- Paid holidays
- Health insurance
Quick Apply
Real Estate Agent — Zillow Preferred Team With Support and Collaboration
The Collective Group —Snohomish, WA
- Full-time
- Real Estate License
- Entry level
- Flexible schedule
Virtual Sales Representative - Club Wyndham
Travel + Leisure Co. —Bothell, WA
- $17.13 an hour
- Email
- Office
- High school diploma or GED
- In-person
- Wellness program
- Health insurance
Quick Apply
4d
Capital Health - Central Scheduling Rep & Patient Access Rep Hiring Event - JULY 28
Capital Health —United States
- $18.21 - $22.74 an hour
- Full-time
- Computer literacy
- High school diploma or GED
- Organizational skills
- Free parking
- AD&D insurance
12d

Related jobs to explore

Based on your search for call center representative

Child Care Assistant
Evergreen Recovery Centers —Everett, WA
Active Washington State Driver’s license preferred. Maintain confidentiality with sensitive information as well as protected health information as required by…
$19.77 an hour
Quick Apply
4d
Residential Specialist
Evergreen Recovery Centers —Everett, WA
Maintain a valid Washington State Driver’s License, acceptable driving record and be able to operate a company vehicle without restriction.
$19.77 an hour
Quick Apply
14d

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Bilingual Patient Care Representative (Job#3334)
InnoSource —Columbus, OH
Call Handling: Professionally and empathetically respond to incoming customer calls, emails, or chats, offering accurate information and effectively resolving…
$19 - $21 an hour
Quick Apply
Inbound Sales Representative - Up to $2,000 Sign-On Bonus!
Entyre Inc. —Columbus, OH
You will own inbound communication, assess client needs, answer questions, document interactions accurately, and coordinate with internal teams when issues need…
$22 - $25 an hour
Quick Apply
1d

Show more jobs in cities nearby

I want to receive the latest job alert for call center representative in everett wa

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

call center representative jobs near everett wa

Telemarketer jobs in Remote

Patient Services Representative jobs in Lynnwood, WA

Call Center Representative jobs in Bellevue, WA

Sales Representative jobs in Bothell, WA

Call Center Representative jobs in Lynnwood, WA

Real Estate Agent jobs in Snohomish, WA

Patient Accounts Representative jobs in San Diego, CA

Patient Accounts Representative jobs in Searcy, AR

Patient Accounts Representative jobs in Massachusetts

Accounts Payable jobs in Richmond, VA

Patient Access Representative jobs in Miami, FL

Patient Accounts Representative jobs in New Jersey

Patient Registration jobs in Washington, DC

Ambulatory Service Representative jobs in Houston, TX

Technical Support Representative jobs in Louisiana

Technical Support Representative jobs in Lafayette, CO

Technical Writer jobs in North Carolina

Remote Customer Service Representative jobs in San Francisco, CA

Technical Support Representative jobs in Wyoming

Technical Support Representative jobs in Columbia, SC

Patient Accounts Rep-Call Center

EvergreenHealth -
Kirkland, WA

Quick Apply

Job Details

Full-time
$22.59 - $36.14 an hour

Benefits

401(a)
Free parking
Commuter assistance
Health savings account
457(b)
Paid holidays
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Paid time off
Vision insurance
Loan forgiveness
Retirement plan

Qualifications

De-escalation techniques
Medical records
Cross-functional collaboration
Cross-functional communication

Full Job Description

Wage Range: $22.59 – $36.14 per hour

Posted wage ranges represent the entire range from minimum to maximum. For jobs with more than one level, the posted range reflects the minimum of the lowest level and the maximum of the highest level. Some positions also offer additional premiums based on shift, certifications or degrees. Job offers are determined based on a candidate's years of relevant experience, level of education and internal equity.

Job Summary:

Responsible for assisting self-pay patients with their payment needs, including setting up and obtaining payments for services rendered by EvergreenHealth. Utilizes strong customer service skills to deliver excellent patient experience while providing first level support to patients in a dynamic call center environment. Assists patients via inbound and outbound phone calls, responding to MyChart messages, and handling electronic medical record (EMR) work queues. Responsible for payment processing, patient account reviews, updating patient demographics, updating and reviewing insurance information, providing financial assistance screenings and support to patients, and assisting with patient dispute reviews and resolution.

Primary Duties:

Supports patient account activities and follow-up needs by coordinating with patients, guarantors, or authorized individuals for all aspects of EvergreenHealth self-pay accounts receivable.
Answers inbound calls and makes outbound calls regarding self-pay balances.
Ensures patient confidentiality by verifying identity and account details.
Requests, confirms, and validates interpreter services to meet patient needs.
Processes payments, establishes and monitors payment plans, and encourages timely resolution of balances while delivering a positive patient experience.
Provides information on available Financial Assistance programs, conducts eligibility screenings, and supports patients throughout the application process.
Researches and resolves disputes or discrepancies. Escalates unresolved concerns to internal resources and other departments as needed.
Identifies if other insurance coverage opportunities are available. Determines if other insurance coverage can be applied.
Advises and supports patients with insurance coordination and related needs.
Maintains accurate documentation of all customer interactions in the EMR system and monitors call outcomes and follow-ups.
Ensures patient confidentiality of sensitive financial situations while demonstrating empathy and professionalism.
Meets and exceeds key performance indicators, which include average wait time, call resolution time, call abandonment rate, payments collected, quality assurance standards, and overall customer experience.
Ensures timely, accurate, and professional communications through phone and MyChart in a high-volume environment.
Prepares and delivers patient communications via letters, portal messages, and phone calls to provide timely information and support outreach efforts.
Manages various work queues by promptly responding to pending requests.
Performs other duties as assigned.

License, Certification, Education or Experience:

REQUIRED for the position:

High School graduate or equivalent combination of education and experience
2 years of experience in a customer service role
Strong verbal and written communication skills, with the ability to work effectively with individuals of diverse backgrounds and within cross-functional teams.
Demonstrated active listening, de-escalation, and patient-centered communication in both individual and team-based interactions
Effective problem-solving and critical thinking skills while maintaining composure and professionalism in challenging situations
Strong attention to detail with ability to accurately document interactions and follow established processes to support team efficiency.
Ability to collaborate with and support coworkers by sharing knowledge and contributing to the department and organizational success.

DESIRED for the position:

Experience in healthcare customer service, medical billing environment, or administrative support role
Electronic Medical Record experience, preferably Epic.
Demonstrated effective communication and problem-solving with patients or clients.
Knowledge of basic medical terminology/common medications.
Knowledge and experience accessing/verifying insurance coverage. Experience using Real Time Eligibility (RTE) and Payer/Insurance Portals.
Familiarity with HIPAA and other health industry compliance standards.

Benefit Information:

Choices that care for you and your family

At EvergreenHealth, we appreciate our employees’ commitment and contribution to our success. We are proud to offer a suite of quality benefits and resources that are comprehensive, flexible, and competitive to help our staff and their loved ones maintain and improve health and financial well-being.

Medical, vision and dental insurance
On-demand virtual health care
Health Savings Account
Flexible Spending Account
Life and disability insurance
Retirement plans 457(b) and 401(a) with employer contribution)
Tuition assistance for undergraduate and graduate degrees
Federal Public Service Loan Forgiveness program
Paid Time Off/Vacation
Extended Illness Bank/Sick Leave
Paid holidays
Voluntary hospital indemnity insurance
Voluntary identity theft protection
Voluntary legal insurance
Pay in lieu of benefits premium program
Free parking
Commuter benefits
Cafeteria & Gift Shop Discount

View a summary of our total rewards available to you as an EvergreenHealth team member by clicking on the link below.

Kirkland Employee Benefits | Kirkland, WA | EvergreenHealth

Quick Apply

Refine Your Search

call center representative jobs in everett wa

Patient Accounts Rep-Call Center

Call Center Representative

Patient Service Representative, Call Center

Customer Care Advocate

Customer Care Advocate, Sr.

Credit Union - Call Center Agent

Outbound Telesales Representative (contract)

Admissions Representative

Call Center Representative | Appointment Setter | 55K–75K | Tukwila

Customer Service and Sales Representative

Patient Accounts Rep I - On Call

Customer Care Representative

Technical Support Representative

Business Development Representative

Security Representative (On-Call / Nights)

Real Estate Agent — Zillow Preferred Team With Support and Collaboration

Virtual Sales Representative - Club Wyndham

Capital Health - Central Scheduling Rep & Patient Access Rep Hiring Event - JULY 28

Related jobs to explore

Explore jobs in cities nearby

I want to receive the latest job alert for call center representative in everett wa

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected