Top 25 Customer success manager Jobs in Everett Wa

Customer Success Account Manager - Signature - Everett, WA
UPS —Everett, WA
- $64,680 - $113,220 a year
- Full-time
- Mid-level
- US work authorization
- Organizational skills
- Health savings account
- AD&D insurance
23h
Customer Success Manager II (RapidScale)
Cox Communications —Bellevue, WA
- $81,400 - $122,000 a year
- Full-time
- Azure
- Mid-level
- Master's degree
- Paid jury duty
- Paid holidays
1d
Customer Success Manager (Remote)
Formations Corp —Kirkland, WA
- $68,000 - $75,000 a year
- Full-time
- Remote
- Mid-level
- Project management
- Computer skills
- Health insurance
- Dental insurance
Udacity LearnVantage Mid-Market Account Success Management Associate Manager
Accenture —Redmond, WA
- $68,300 - $126,100 a year
- Full-time
- Remote
- 5 years
- Presentation skills
- US work authorization
- Paid holidays
- Disability insurance
Technical Account Manager, Google Cloud Consulting
Google —Kirkland, WA
- $114,000 - $163,000 a year
- Full-time
- Computer science
- Computer Science
- 5 years
- Paid holidays
- Disability insurance
Account Manager - State Farm Agent Team Member
Jennifer Prewitt - State Farm Agent —Seattle, WA
- $70,000 - $100,000 a year
- Full-time
- Mid-level
- Office
- Leadership
- Health insurance
- Paid time off
Quick Apply
Starlink Enterprise Account Manager (Channel Partners)
SpaceX —Redmond, WA
- $115,000 - $150,000 a year
- Extended hours
- Engineering
- Office
- 3 years
- Paid parental leave
- Employee stock purchase plan
Account Manager - State Farm Agent Team Member
Brian Pepelnjak - State Farm Agent —Marysville, WA
- $70,000 - $90,000 a year
- Full-time
- Spanish
- Mid-level
- Office
- Health insurance
- Paid time off
Quick Apply
Senior Programmatic Account Manager, LCS, Telecom
Google —Seattle, WA
- $108,000 - $154,000 a year
- Full-time
- Business development
- Project management
- Bachelor's degree
- Paid holidays
- Disability insurance
10h
Account Manager - State Farm Agent Team Member
Autumn Nelson - State Farm Agent —Bothell, WA
- $60,000 - $90,000 a year
- Full-time
- Mid-level
- Office
- Leadership
- Health insurance
- Paid time off
Quick Apply
Senior Technical Account Manager
TechBiz Global GmbH —Redmond, WA
- Full-time
- Hybrid work
- 7 years
- Senior level
- Leadership
Quick Apply
Account Manager - State Farm Agent Team Member
Becky Schuler - State Farm Agent —Lynnwood, WA
- $50,000 - $75,000 a year
- Full-time
- Mid-level
- Office
- Leadership
- Health insurance
- Paid time off
Quick Apply
Account Manager - State Farm Agent Team Member
Monte Cain - State Farm Agent —Everett, WA
- $45,000 - $80,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Paid holidays
- Health insurance
Quick Apply
Account Manager - State Farm Agent Team Member
Matt Flinn - State Farm Agent —Redmond, WA
- $50,000 - $75,000 a year
- Full-time
- Mid-level
- Office
- Leadership
- Paid time off
- Opportunities for advancement
Quick Apply
Account Manager - State Farm Agent Team Member
Grace Bocalan - State Farm Agent —Everett, WA
- $20 - $25 an hour
- Full-time
- Mid-level
- Office
- Leadership
- Health insurance
- 401(k)
Quick Apply

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customer success manager jobs near everett wa

Customer Success Account Manager - Signature - Everett, WA

UPS -
Everett, WA

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Job Details

Full-time
$64,680 - $113,220 a year
23 hours ago

Benefits

Health savings account
AD&D insurance
Employee stock purchase plan
Paid holidays
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Employee assistance program
Vision insurance
Employee discount
Life insurance
Prescription drug insurance

Qualifications

Customer communication

Full Job Description

Before you apply to a job, select your language preference from the options available at the top right of this page.

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description:

This position will support a territory including Everett, Monroe, Snohomish, Marysville, and Arlington, WA.

Summary

The Signature Customer Success Supervisor will manage a high volume of smaller customers. The Signature Customer Success Supervisor will focus on driving customer satisfaction and retention at scale, leveraging dashboards and reporting to support clients effectively. The Signature Customer Success Supervisor will excel in managing multiple customers efficiently, providing value-driven guidance, and ensuring consistent engagement. The Signature Customer Success Supervisor will drive customer loyalty and growth by identifying patterns, addressing common challenges, and enabling customers to maximize their success with our solutions and products.

Key Responsibilities

Issue Management

Serve as the primary point of contact and advocate for assigned accounts.
Handle routine customer inquiries with standardized solutions while escalating complex issues as needed.
Coordinate with sales, support teams, and UPS operations to deliver supply chain solutions.

Value Creation / Proposals

Proactively engage existing customers to enhance value and prevent churn.
Conduct periodic, mostly virtual customer check-ins and performance reviews to assess satisfaction and identify improvement areas.
Identify low-touch upsell opportunities and guide customers to resources for additional value.
Develop strategies for upselling / cross-selling opportunities to drive account growth.
Drive product adoption and educate customers on products and services.

Territory Management

Manage a large portfolio of lower-tier accounts with a focus on efficiency and scalability.
Monitor customer health metrics to measure satisfaction and prevent churn.

Feedback Collection

Update UPS DRIVE with retention data, planning next steps for churn prevention / growth.

Qualifications

0–4 years in customer success, support, or related customer-facing roles.
SMB account management experience.
Ability to manage multiple customer engagements through strong organizational skills.
Data-driven mindset.
Excellent written communication skills.

The internal job posting will close 11:59pmEST 8/19/26 for all employees.

Employee Type:

Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

Other Criteria:

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.

Basic Qualifications:

Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.

Pay Range:

The salary range for this position is $64,680.00/year to $113,220.00/year. Actual compensation is based on various factors such as location, job-related knowledge, skills, education/training, and work experience. This position is eligible for our sales incentive plan and offers the annual management incentive plan, subject to applicable eligibility requirements. Incentives are not guaranteed and are dependent upon individual and/or company performance. Our company offers the following benefits for this position, subject to applicable eligibility requirements. Medical/prescription drug coverage, Dental & Vision Benefits, Flexible Spending Account, Health Savings Account, Dependent Care Flexible Spending Account, Basic and Supplemental Life Insurance & Accidental Death and Dismemberment, Disability Income Protection Plan, Employee Assistance Program, Educational Assistance Program, 401(k) retirement program, Vacation, Paid Holidays and Personal time, Paid Sick/Family and Medical Leave time as required by law, Discounted Employee Stock Purchase Program.

Apply Now

Refine Your Search

customer success manager jobs in everett wa

Customer Success Account Manager - Signature - Everett, WA

Customer Success Manager II (RapidScale)

Customer Success Manager (Remote)

Udacity LearnVantage Mid-Market Account Success Management Associate Manager

Technical Account Manager, Google Cloud Consulting

Account Manager - State Farm Agent Team Member

Starlink Enterprise Account Manager (Channel Partners)

Account Manager - State Farm Agent Team Member

Senior Programmatic Account Manager, LCS, Telecom

Account Manager - State Farm Agent Team Member

Senior Technical Account Manager

Account Manager - State Farm Agent Team Member

Account Manager - State Farm Agent Team Member

Account Manager - State Farm Agent Team Member

Account Manager - State Farm Agent Team Member

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