Top 9 Intake specialist Jobs in Exeter, Nh

Intake Specialist
Community Action Partnership of Strafford County —Dover, NH
- $20.07 - $20.74 an hour
- Full-time
- Spanish
- Google Workspace
- English
Quick Apply
Resource Center Intake Specialist/Case Manager
Community Partners —Rochester, NH
- Mid-level
- Driver's License
- Bachelor's degree
- Paid holidays
- Disability insurance
Quick Apply
Visiting Nurse Association- Intake Representative- Administration- Per Diem
Elliot Health System —Manchester, NH
- Part-time
- Office
- High school diploma or GED
- Entry level
- Disability insurance
- Health insurance
9d
CBHI Intake Coordinator
Northeast Family Services —North Andover, MA
- $45,000 - $55,000 a year
- Full-time
- Computer literacy
- Mid-level
- Microsoft Office
- Paid holidays
- Disability insurance
Quick Apply
FAP Intake Specialist
Southern New Hampshire Services, Inc. —Salem, NH
- $18.58 an hour
- Full-time
- Office
- High school diploma or GED
- Driver's License
Customer Intake Coordinator
AVID Energy Solutions —Methuen, MA
- $50,000 - $70,000 a year
- Full-time
- Background check
- Pass drug screening
- Mid-level
- Health savings account
- Paid holidays
Quick Apply

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Intake & Authorization Coordinator
Otterbein SeniorLife —Bellefontaine, OH
Valid driver’s license and insurance required. Answer and respond to intake calls with a sense of urgency and professionalism.
Quick Apply
1d
Intake Specialist
Scope Health & Wellness —Columbus, OH
Cold calls - Follow up with referral sources to confirm receipt of brochure sent to families and answer any questions. Monitor for missing or incomplete data.
From $20 an hour
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Intake Specialist

Community Action Partnership of Strafford County -
Dover, NH

Quick Apply

Job Details

Full-time
$20.07 - $20.74 an hour

Qualifications

Google Workspace
Phone communication
Interviewing clients
High school diploma or GED
Interviewing
Telephone systems
Multi-line phone systems
Productivity software
Customer data entry

Full Job Description

GENERAL DESCRIPTION

The Fuel Assistance Program Intake Specialist serves as the primary point of contact for individuals and families seeking utility and heating emergency benefits. This position conducts applicant interviews, collects and verifies required financial documentation, determines eligibility based on state and federal guidelines, and inputs data into proprietary software systems. This is a heavy customer service-based role focused on administrative intake rather than long-term case management.

EDUCATION AND EXPERIENCE

Education: High School Diploma or GED equivalent required.
Experience: Minimum of 2 years of office administration, human services, or intensive customer service experience.
Technical Skills: Proficiency with basic office suites (Microsoft Office/Google Workspace), high-speed data entry, and multi-line phone systems.
Communication: Exceptional verbal communication and interviewing skills, with an ability to manage emotionally stressful client situations calmly and empathetically.

Preferred Qualifications

Bilingual or bicultural capabilities (e.g., Spanish/English) depending on local community demographics.
Prior experience utilizing state or federal benefit tracking systems ( LIHEAP, or state-specific energy portals).

CORE RESPONSIBILITIES

Conduct in-person and phone appointments for Fuel and Electric Assistance applicants.
Process emergency applications as needed for fuel and electric assistance and provide direct support to clients during the application process within 48 hours.
Accurately enter and maintain application data in tracking systems, including ECOS and Empower, ensuring at least 95% accuracy.
Respond to phone inquiries, Sfax communications, and emails within one business day, providing clear and helpful guidance.
Maintain a clean, organized office environment, including daily restocking of materials and supplies.

DUTIES

Accurately obtain, verify, and record client information; create and maintain required records and databases.
Collaborate with staff and clients to help maintain a safe and respectful environment.
Demonstrate reliability as a team player with strong customer service skills and a commitment to supporting clients while adhering to agency policies and guidelines.
Operate standard office equipment, including computers, copiers, and scanners.
Maintain strong organizational, verbal, and written communication skills.
Perform other duties as assigned.

GENERAL EXPECTATIONS

Provides high-quality, customer-focused intake services in a fast-paced environment.
Respects confidentiality of information related to agency staff, personnel matters, and program operations.
Conducts self in a professional manner appropriate for an office environment.
Applies the highest ethical standards in all aspects of work.
Maintains a positive attitude and demonstrates the ability to work successfully with diverse populations.
Practices honest, respectful, and direct communication, along with active listening.
Consistently uses interpersonal skills appropriate to individual styles, personalities, cultures, and work environments.
Models positive, respectful, and professional behavior in interactions with children, families, staff, and community members.
Actively participates in teambuilding, including sharing ideas and supporting team members.
Supports others in their efforts to be productive, effective, and successful in work and life.
Plans, assigns, coordinates, organizes, and prioritizes work effectively.
Demonstrates initiative and energy in engaging with people, responsibilities, and challenges.

MISSION VISION & VALUES

Our Mission: To educate, advocate and assist people in Strafford County to help meet their basic needs and promote self-sufficiency.

Our Vision: To eliminate poverty in Strafford County.

Our Values: Compassion, Education, Sufficiency, Transparency, Accountability, Teamwork, Client Focus and Professionalism.

Quick Apply

Refine Your Search

intake specialist jobs in exeter, nh

Intake Specialist

Resource Center Intake Specialist/Case Manager

Visiting Nurse Association- Intake Representative- Administration- Per Diem

CBHI Intake Coordinator

FAP Intake Specialist

Customer Intake Coordinator

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