TRIGGER(HOUSE is an experiential agency that brings brands to life through unforgettable, high-impact experiences. From large-scale media events and pop-up retail to mobile marketing tours and content-driven programs, we design, build, and deliver work that creates real connection and measurable results. With in-house creative, production, operations, and content teams, we offer fully integrated solutions that allow us to move fast, execute at the highest level, and consistently deliver innovative programs for some of the world’s most recognizable brands.
Job Overview
In partnership with the Fabrication Department, the Integrated Technology Specialist is responsible for the design, planning, integration, and execution of technology-driven solutions within custom-built client experiences, including lighting, audio, automation, interactive systems, and computer-controlled devices. This role will oversee the inventory of technical rental gear for the company, as well as custom pieces for specific projects and internal uses. Additionally, this position manages relationships with vendors, partners, and suppliers — coordinating support, sourcing new technology and products, and ensuring projects are brought to successful completion.
Responsibilities include but are not limited to:
Technical Design & Fabrication
- Support the design and construction of custom sets, interactive props, and experiential elements for client programs.
- Oversee the planning and installation of integrated LEDs, fiber optics, or electroluminescent (EL) wire during the fabrication phase.
- Design, prototype, test, and troubleshoot electronic and control systems for interactive displays, games, and experiential installations, including auto and home integrated tech.
- Advise the fabrication team on design, installation, and testing of technical items during builds.
- Develop working knowledge of relevant design and fabrication software (VCarve Pro, Bambu Studio, Adobe Illustrator, and similar platforms).
- Collaborate with team members to manage workflows and optimize utilization of fabrication equipment, including 3D printers, laser engravers, CNC machines, and automated cutting systems.
- Maintain accurate inventory records and oversee the maintenance, organization, and readiness of company-owned and client-owned technical equipment.
Project & Account Management
- Partner with internal teams and external fabrication partners throughout concept development, design review, and project execution.
- Participate in production/account team meetings and act on discussed items accordingly.
- Manage account/project manager expectations and communications, providing updates on owned tasks.
- Assist in tracking project hours and costs against budget, and ensure accurate, timely paperwork submission.
- Ensure all project tasks are completed within agreed-upon timelines.
- Proactively anticipate problems, identify emerging risks/issues, and drive smooth project execution.
Collaboration & Communication
- Maintain proactive, clear, and timely communication with internal stakeholders through established company channels.
- Support internal departments with reasonable requests as needed, and build strong working relationships across teams.
- Collaborate with the team to exceed client and internal account expectations.
Innovation & Continuous Improvement
- Apply innovative thinking and creative problem-solving to technical challenges and daily project needs.
- Stay informed of emerging technologies, industry trends, and best practices to identify opportunities for innovation and operational efficiency.
- Gain in-depth knowledge of the services the engagement provides and recommend ways to improve them.
Professionalism & Field Conduct
- Travel to event sites for team support as needed.
- Represent Trigger House and its clients professionally and responsibly while in the field.
- Adhere to the highest standards of agency processes and protocols to ensure smooth delivery across multiple projects.
Additional Support
- Document events, builds, and behind-the-scenes moments through photos and video.
- Support social media efforts through post suggestions, competitive monitoring, and content planning.
- Help maintain a clean, organized work environment in the office and warehouse.
- Identify best practices and efficiencies for overhead operations.
- Contribute to special projects and business initiatives as needed.
Desired Skills & Experience
- Prior experience in VectorWorks, Illustrator, and Bambu Studio is appreciated but not required.
- Creative, hands-on, and resourceful, with strong problem-solving capabilities when navigating challenges and competing priorities.
- Ability to quickly develop a strong understanding of Trigger House's business, clients, and brand portfolio.
- Strong communication, interpersonal, and relationship-building skills, with a demonstrated ability to collaborate effectively across teams and maintain positive client relationships.
- Ability to accurately comprehend requests and respond in a professional, timely, and productive manner.
- Ability to listen, interpret, and thoughtfully circulate feedback from clients and colleagues, remaining receptive and able to incorporate input constructively.
- Team player who works well with others toward shared goals.
- Self-motivated professional who thrives in a fast-paced, entrepreneurial environment, with enthusiasm, initiative, and a commitment to delivering exceptional work.
- Punctual and reliable in attendance, meetings, deadlines, and paperwork submission.
- Highly organized, detail-oriented, and able to manage time efficiently.
- Demonstrated sound judgment and professionalism.
- Flexible and adaptable in working with existing processes.
- Resilient; able to adjust to change and navigate adversity.
Trigger House LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Pay: $28.00 - $32.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Referral program
Application Question(s):
- Are you currently authorized to work in the United States?
- Are you willing to participate in pre-employment and random drug testing as required for this role?
- What is your ideal start date?
- What is your desired salary?
- Do you have prior hands-on experience with fabrication equipment (CNC machines, laser engravers, 3D printers)?
- Do you have experience working with LEDs, fiber optics, or EL wire in a build or installation context?
- In one or two sentences, briefly describe your experience with hands-on fabrication or technical installation work.
- How many years of relevant experience do you have in fabrication, prop-building, or experiential design?
- Please share a link to your portfolio, resume website, or samples of past fabrication/installation work (if available).
- Are you able to work on-site at our Portsmouth, NH office?
Work Location: In person
