Top 173 It support specialist Jobs in Exton Pa

Tracking Support Center Representative - Third Shift
3Si Security Systems —Malvern, PA
- 8 hour shift
- Hybrid work
- Spanish
- English
- Research
- Paid training
- Paid holidays
Quick Apply
Hybrid Desktop Support Analyst
Helion Technologies Inc —Pottstown, PA
- $20 - $26 an hour
- Full-time
- Hybrid work
- Dedicated
- Mid-level
- Driving
- Mileage reimbursement
- Health insurance
Quick Apply
2d
IT Support Administrator 26-00203
ETB Services —Trappe, PA
- $62,500 a year
- Full-time
- Writing skills
- Mid-level
- Office
- Paid holidays
- Health insurance
Quick Apply
19h
Information Technology Technician
Pennsylvania Eastern District Court —Philadelphia, PA
- $49,256 - $88,445 a year
- Mid-level
Service Desk Analyst
Imagine360 —Wayne, PA
- $60,000 - $70,000 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Office
- Paid holidays
- Disability insurance
Quick Apply
12h
IT Services / Infrastructure Analyst
Lavazza North America Inc —West Chester, PA
- Full-time
- Computer Science
- English
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
7d
Tier 1 Tech Support- Help Desk
Colonial Electric Supply —King of Prussia, PA
- $50,000 a year
- Overtime
- Mid-level
- Office
- Reliable transportation
- Paid parental leave
- Health savings account
Quick Apply
Desktop Support Specialist
SDNA Tech —Blue Bell, PA
- $50,000 - $95,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
10d
IT Service Desk & Security Support Technician
The Institutes —Malvern, PA
- Extended hours
- Computer Science
- Inventory management
- Research
- Paid parental leave
- Paid holidays
Quick Apply
IT Deskside Support Technician II
Stellar IT Solutions LLC —Malvern, PA
- $35 - $40 an hour
- On call
- Computer science
- Computer Science
- Mid-level
Quick Apply
Linux Support Engineer
iFAX Solutions —Conshohocken, PA
- Full-time
- Mid-level
- Office
- Communication skills
- Profit sharing
- Health savings account
Quick Apply
Technical Support Agent, L1
SIR solutions —Media, PA
- $20 - $22 an hour
- Full-time
- Remote
- Computer science
- Microsoft Excel
- Microsoft Outlook
Quick Apply
8d
Service Desk Analyst
Slipstream IT —Blue Bell, PA
- $45,000 a year
- Full-time
- Remote
- Mid-level
- 1 year
- Communication skills
Quick Apply
14d
IT Desktop Support Specialist
Drexel University —Philadelphia, PA
- $45,330 - $68,000 a year
- Full-time
- Inventory management
- Mid-level
- Office
- Wellness program
- 403(b) matching
7d
IT Support Specialist
SMB Team —Philadelphia, PA
- $50,000 - $60,000 a year
- Email
- Remote
- Google Workspace
- Research
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
IT Specialist
Women Against Abuse —Philadelphia, PA
- $65,000 - $96,000 a year
- 5 years
- Writing skills
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
IT VulnerabilityHelpdesk Technician
Techwish —Newtown Square, PA
- Contract
- Customer service
- Mid-level
- Office
Quick Apply
2d
IT Systems Support Specialist
MALVERN INSTITUTE FOR PSYCHIATRIC & ALCOHOLIC STUDIES —Malvern, PA
- Full-time
- Microsoft Word
- Computer science
- Microsoft Outlook
- Health insurance
- Dental insurance
Business Technical Analyst
Citadel Federal Credit Union —Exton, PA
- On call
- Hybrid work
- Writing skills
- Mid-level
- Office
Quick Apply
Junior Systems Administrator
IT Acceleration, Inc —King of Prussia, PA
- $60,000 - $80,000 a year
- Full-time
- Hybrid work
- HIPAA
- Mid-level
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
22h

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Tracking Support Center Representative - Third Shift

3Si Security Systems
Malvern, PA

Quick Apply

Job Details

Full-time

Benefits

Paid training
Paid holidays
Disability insurance
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Opportunities for advancement
Life insurance

Qualifications

Customer communication
English
Research
High school diploma or GED

Full Job Description

At 3Si, our mission is to make your world, safer. As a global leader in innovative security technology, we help businesses and law enforcement prevent and respond to crime through field-proven solutions and trusted partnerships. With over 100+ years of combined experience through our merged companies, our expertise drives measurable impact in communities worldwide.

We specialize in GPS tracking, video surveillance, and integrated response technologies that deter theft and accelerate criminal apprehension. Designed for retail, financial institutions, law enforcement, and more, our solutions combine cutting-edge tools with unmatched response capabilities. Through our exclusive DirectToDispatch™ technology, verified crime alerts are sent directly to law enforcement dispatch centers in real time—bypassing traditional third-party monitoring delays—to enable rapid, precise response when it matters most.

At 3Si, meaningful work makes a difference. We’re a purpose-driven team that values innovation, trust, and collaboration. From engineering to sales and support, every role contributes to our mission to protect communities and make the world safer. We offer a hybrid, flexible work culture, competitive benefits, and the chance to grow alongside a team of passionate, dedicated professionals.

Join us—and be part of something that matters. The Tracking Support Center Representative is an essential part of 3Si's crime fighting mission to deliver live, accurate GPS tracking support to law enforcement with our vision to create a #SaferWorld. We're looking for an action-oriented, flexible problem-solver, who thrives in a fast-paced and growing office environment assisting law enforcement in a professional manner.

This is a hybrid position with required 1-2 Thursdays per month in our Malvern, PA office. There are two permanent schedules available:

12AM – 8AM Tuesday – Saturday (or)

7PM – 3AM Thursday - Monday

Prior to starting one of these fixed schedules, there will be 3 weeks of in-office training Monday-Friday, 8AM-4PM and then cross training in a hybrid environment for 2-4 weeks, Monday-Friday, 11AM – 7PM with Thursdays in the Malvern office.

Primary Responsibilities

Demonstrate advanced technical knowledge to resolve common device, hardware and software issues.
Apply established troubleshooting procedures and knowledge-base resources to identify and resolve routine and/or complex technical problems.
Provide technical guidance and support to customers, escalate issues requiring specialized expertise.
Read maps (similar to our car's GPS maps) and provide clear direction to law enforcement
Provide excellent customer service, while maintaining focus during crime/non-crime situations
Demonstrate conflict resolution, negotiation, and de-escalation skills
Research/resolve/explain step-by-step technical troubleshooting solutions
Listen and comprehend information shared by others; ask questions to interpret and analyze
Effectively communicate with customers/law enforcement while gathering and recording important information; maintain logs and document all calls
Perform all other duties and responsibilities as directed by the supervisor

Knowledge, Skills, and Abilities

Successfully complete all required training and follow company protocols and procedures
Multitask and poise under pressure in various stressful situations - engaging with police dispatch during live crime events, strong character, sound judgment, critical thinking and positive attitude
Provide detail-oriented customer service and empathetic support to our customers with a sense of urgency
Strong computer, written, and verbal skills. Comfortable using a headset in a high call volume setting
Ability to follow multiple policies and procedures, simultaneously, and in a rapid changing environment
Outstanding organizational skills

Qualifications

High School Diploma/GED, required. College degree, preferred. Great opportunity for recent graduates with a Criminal Justice degree.
Fluent in English, required. Bilingual in Spanish, a huge plus.
Customer service or 911/dispatch experience, strongly preferred.
Experience working on third shift/overnight, required.

3Si Perks and Benefits

Paid training during standard business hours
20 days of paid time off to use at your discretion for vacation, personal time, sick, additional holidays, etc.
11 paid federal holidays (in addition to time worked on company paid federal holiday)
Comprehensive benefits package including medical, dental, vision, life insurance, short- and long-term disability starting on your first day
401(k) retirement savings plan with company match
Casual dress work environment
Professional development opportunities including opportunities to advance/grow your career

Additional Comments

Must have a year or more of experience working on third shift.
Must be able to commute to/from our Malvern, PA office and work in a security center within an office environment.
Must be able to maintain a full-time, 5 day per week 8 hours per day schedule (some overtime may be required).
Must be available to work some but not all holidays.

Quick Apply

Refine Your Search

it support specialist jobs in exton pa

Tracking Support Center Representative - Third Shift

Hybrid Desktop Support Analyst

IT Support Administrator 26-00203

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IT Services / Infrastructure Analyst

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Junior Systems Administrator

I want to receive the latest job alert for it support specialist in exton pa

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