Top 555 Reimbursement manager Jobs in Fair Haven, Mi

Customer Service Manager (eCommerce)
BW Retail Solutions —Chesterfield, MI
- $65,000 - $70,000 a year
- Weekends as needed
- Hybrid work
- Mid-level
- Office
- Analysis skills
- Wellness program
- Health savings account
Quick Apply
13d
Occupational Therapist OTR/L
Quality Care Rehab and Autism Center —Clinton Township, MI
- $80,000 - $85,000 a year
- Part-time
- Background check
- CPR Certification
- Doctoral degree
- Continuing education credits
- Mileage reimbursement
Quick Apply
Middle Market Commercial Underwriter (Michigan, Remote)
Hastings Insurance —Michigan
- Full-time
- Remote
- Background check
- Finance
- Business development
- Profit sharing
- Health savings account
11d
Veterinary Technician
Wilson Veterinary Hospital —Washington, MI
- From $22 an hour
- Part-time
- Background check
- Microsoft Outlook
- Mid-level
- Continuing education credits
- Health savings account
Quick Apply
Field Service Technician
Persico USA, Inc. —Shelby Charter Township, MI
- $26 - $36 an hour
- Full-time
- High school diploma or GED
- Assembly
- Travel
- Health savings account
- Health insurance
Quick Apply
Commercial Construction Superintendent
Benchmark Building Solutions Inc —Michigan
- $80,000 - $95,000 a year
- Full-time
- CPR Certification
- Clean driving record
- Construction site
- Profit sharing
- Disability insurance
Quick Apply
Account Manager - Cut/Sew/Lamination
Fisher Dynamics —Saint Clair Shores, MI
- Full-time
- Background check
- 5 years
- Engineering
- Health savings account
- Health insurance
Quick Apply
8d
Personal Lines Account Manager - 2 Years Required
Poljan Insurance Agency —Township of Washington, MI
- $58,100.36 - $64,405.14 a year
- Full-time
- Mid-level
- Office
- Organizational skills
- Disability insurance
- Health insurance
Quick Apply
3d
Project Engineer
The Ferlito Group —Clinton Township, MI
- $55,000 - $65,000 a year
- Full-time
- 5 years
- In-person
- Senior level
- Dental insurance
- 401(k)
Quick Apply
6d
Key Account Manager
Fisher Dynamics —Saint Clair Shores, MI
- Full-time
- Background check
- 5 years
- Engineering
- Health savings account
- Health insurance
Quick Apply
Designer
Lube-Power, Inc —Utica, MI
- $25 - $35 an hour
- Full-time
- ERP systems
- Mid-level
- Office
- Paid holidays
- Disability insurance
Quick Apply
Operations Manager - Robotic Welding Facility
Fisher Dynamics —Harper Woods, MI
- Full-time
- Background check
- Microsoft Outlook
- 5 years
- Health insurance
- Dental insurance
Quick Apply
Hospice Social Worker - LMSW
CorsoCare —Mount Clemens, MI
- Full-time
- Mid-level
- Travel
- 1 year
- Mileage reimbursement
- Health savings account
Quick Apply
2d
Sales Director
Chassis & Suspension Tier 1 Supplier —Shelby Twp, MI
- $145,000 - $175,000 a year
- Full-time
- 5 years
- Engineering
- Continuous improvement
- Health savings account
- Health insurance
Quick Apply
3d
CDL A Truck Driver - Regional – Home Weekly - $85,000+
Veriha Trucking —Michigan
- $87,500 - $100,000 a year
- Full-time
- Clean driving record
- No touch freight
- CDL A
- Passenger ride along program
- Paid holidays
CO2 Laser Engraver
QMI Group, Inc. —Madison Heights, MI
- $15 - $20 an hour
- Full-time
- Fair chance
- In-person
- Manufacturing
- Profit sharing
- Health insurance
Quick Apply
9d
Grounds Maintenance Manager
DeClark's Landscaping Inc. —Romeo, MI
- $25 - $30 an hour
- Full-time
- Management
- Customer service
- Mid-level
- Paid holidays
- Dental insurance
Quick Apply
Territory Manager, Ohio or Michigan (Remote) (Bilingual Spa)
Ria Money Transfer (Dandelion) —Michigan
- $45,000 - $60,000 a year
- Weekends as needed
- Remote
- Spanish
- English
- Mid-level
- Mileage reimbursement
- Employee stock purchase plan
Quick Apply
Account Manager
ESS Education —Port Huron, MI
- $45,000 a year
- Mid-level
- Office
- 1 year
- Mileage reimbursement
- Health insurance
Quick Apply
13d
Facilities Manager
Energy Systems Group —Warren, MI
- $90,000 - $125,000 a year
- Full-time
- Background check
- 5 years
- Travel
- Paid parental leave
- Health savings account
9d

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Customer Service Manager (eCommerce)

BW Retail Solutions -
Chesterfield, MI

Quick Apply

Job Details

$65,000 - $70,000 a year
13 days ago

Benefits

Wellness program
Health savings account
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Tuition reimbursement
Paid time off
Employee assistance program
401(k) matching
Employee discount
Life insurance
Referral program

Qualifications

Google Sheets
Google Docs
Team supervision
Managing teams in a customer support role
Coaching
Google Forms
Metrics Reporting
Team development
Key Performance Indicators
Supervising experience
Data interpretation
Leading team collaboration initiatives
Gmail
Call center management

Full Job Description

Customer Service Manager

BW Retail Solutions – Chesterfield, MI

What You'll Be Doing

Manage a team of 10 - 20 Call Center/Product Support employees, consisting of leading the day to-day operations, hiring, training, and coaching the team.
Provide employees with guidance in handling difficult or complex problems or in resolving escalated customer complaints or disputes with empathy and a sense of urgency.
Track and evaluate employee communications with customers by monitoring, reviewing, and scoring calls, chats, emails, and tasks.
Conduct regular one-to-one meetings with Team Leads and Call Center/Product Support employees to provide coaching, continued development, quality assurance and key performance indicator (KPI) scores.
Monitor Customer Service analytics and metrics to maintain service level agreements (SLAs) across all marketplaces.
Identify and analyze customer service trends and ask employees for their input to assist with planning and implementing department process improvements.
Create forecasting requirements to meet customer service financial objectives.
Maintain knowledge of key workflow changes, company and department guidelines, policies, and procedures.
Identify patterns and trends in contact volume to help drive operational decisions on a quarterly basis, including setting up and supporting customer service hours of operations and forecasting for workforce coverage.
Perform customer service representative duties & responsibilities to assist with queue reduction during peak hours of increased contact volume.
Prepare employees’ work schedules, manage time off requests, and approve timecards.
Perform building closing duties (walkthrough, set alarm, and lock doors).

What We'll Need from You

Associate degree in Business or a related field preferred.
Minimum of 3 years of customer service or call center experience.
Minimum of 1 year of leadership experience managing, coaching, and developing employees.
Experience working with e-commerce marketplaces such as Amazon, eBay, or Walmart preferred.
Strong understanding of call center performance metrics and customer service best practices.
Proficiency with Google Workspace, including Gmail, Docs, Sheets, and Forms.
Excellent communication, coaching, and problem-solving skills.
Strong analytical abilities with a data-driven approach to decision making.
Ability to prioritize competing responsibilities in a fast-paced environment.
Previous e-commerce experience is preferred.
Interest in power sports or outdoor power equipment is a plus.

Pay Range

$65,000 - $70,000/annually

When and Where You'll Be Working

Training Schedule: Monday–Friday, 9:00 AM – 4:00 PM (in-office)
Operating Hours: Sunday–Saturday, 8:00 AM – 6:00 PM
Scheduling: Shifts may vary and can include mornings, evenings, and weekends.
Weekend Requirement: Weekend availability required; rotating weekends off provided.
Hybrid Schedule: Eligible after successful completion of training.
Remote Work Requirements: Must have a secure, distraction-free home office and reliable high-speed internet.
BW Retail Solutions - Chesterfield, MI

Why You'll Love Working Here

Award-Winning Benefits: Earned the 2026 Top Employee Benefits Award by Mployer
100% Employer-Paid Benefits: Medical, Dental, Short-Term Disability, and Basic Life Benefit
Voluntary Benefits: Vision, Long-Term Disability, Critical Illness, and Supplemental Life Insurance
401(k) Retirement Plan: 100% employer match up to 3% of employee contributions, plus a 50% match on the next 2%
Paid Time Off: Competitive PTO package plus 6 paid holidays annually
Career Growth: Long-term opportunity with advancement paths in a growing, family-oriented company
Professional Development: Environment that promotes continuous learning and career development
Additional Programs: Tuition reimbursement, employee referral bonus, employee discounts, and Employee Assistance Program (EAP)
Wellness Program: Employer-sponsored program offering opportunities to earn company-paid HSA contributions and prizes
Employee Engagement: Company-sponsored holiday parties, team luncheons, and employee appreciation events

About Us

BW Retail Solutions is a trusted leader in end-to-end eCommerce retail brand management. Founded in 2017, we combine time-tested values with modern innovations to adapt to an ever-changing consumer landscape. We now manage over one million transactions per year by retailing the top brands in the outdoor power equipment and powersports industries. Through innovation and a customer-centric approach, we continue to elevate the e-commerce shopping experience for new and loyal customers alike. At BW Retail Solutions, we are proud of our strong culture that is built on collaboration, integrity, and adaptability. As we grow, so does our commitment to creating a workplace where people are empowered to learn, contribute, and thrive.

Visit our website to find out more at http://www.bwretail.com/

BW Retail Life: BW Retail Life

We are an equal opportunity employer and will not unlawfully discriminate on the basis of race, color, sex, national origin, age, religion, marital or veteran status, the presence of a medical condition or handicap, height, weight, arrest record or any other protected status in the hiring, payment, discipline, or promotion of employees.

Quick Apply

Refine Your Search

reimbursement manager jobs in fair haven, mi

Customer Service Manager (eCommerce)

Occupational Therapist OTR/L

Middle Market Commercial Underwriter (Michigan, Remote)

Veterinary Technician

Field Service Technician

Commercial Construction Superintendent

Account Manager - Cut/Sew/Lamination

Personal Lines Account Manager - 2 Years Required

Project Engineer

Key Account Manager

Designer

Operations Manager - Robotic Welding Facility

Hospice Social Worker - LMSW

Sales Director

CDL A Truck Driver - Regional – Home Weekly - $85,000+

CO2 Laser Engraver

Grounds Maintenance Manager

Territory Manager, Ohio or Michigan (Remote) (Bilingual Spa)

Account Manager

Facilities Manager

I want to receive the latest job alert for reimbursement manager in fair haven, mi

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