Top 229 Member service representative Jobs in Fairfield, Ca

Customer Service Representative, CC
Partnership HealthPlan of California —Fairfield, CA
- $29.95 - $35.19 an hour
- Full-time
- Spanish
- Mid-level
- Administrative experience
Planet Fitness - Member Services Representative - Part Time - Fairfield
Fairfield Fitness, LLC —Fairfield, CA
- $16.90 - $17.50 an hour
- Part-time
- 18 years or older
- Computer literacy
- High school diploma or GED
Quick Apply
Executive Assistant
Partnership HealthPlan of California —Fairfield, CA
- $88,154.59 - $110,193.23 a year
- Full-time
- Research
- Mid-level
- Office
Financial Service Representative
Travis Credit Union —Fairfield, CA
- $21.57 - $31.58 an hour
- Weekends as needed
- Microsoft Outlook
- High school diploma or GED
- Math
- Health insurance
- Dental insurance
Member Service Center Representative (Call Center)
Redwood Credit Union —Napa, CA
- $24 - $31 an hour
- Part-time
- Computer literacy
- Writing skills
- Windows
- Paid holidays
- Health insurance
Quick Apply
4d
Program Support Assistant
US Veterans Health Administration —Fairfield, CA
- $63,081 - $82,007 a year
- Weekends as needed
- Background check
- Microsoft Outlook
- Psychiatry
3d
Patient Access Ambassador II (Per Diem, Evening)
Northbay Healthcare —Fairfield, CA
- $33.23 an hour
- 8 hour shift
- Hybrid work
- Customer service
- Writing skills
- Mid-level
- 403(b) matching
- Health insurance
Patient Account Representative III Hospital Billing, Remote, Hybrid,Onsite
Northbay Healthcare —Fairfield, CA
- $32.15 an hour
- Full-time
- Hybrid work
- Word processing
- Computer literacy
- Mid-level
- 403(b) matching
- Health insurance
Contact Center Representative
Travis Credit Union —Vacaville, CA
- $19.98 - $29.01 an hour
- Hybrid work
- Spanish
- Microsoft Outlook
- English
- Health insurance
- Dental insurance
Retail Associate
Ross Stores —Suisun, CA
- $16.90 - $17.40 an hour
- Merchandising
- Sanitation
- Ability to lift 25 pounds
Grievance and Appeals Internal Auditor
Partnership HealthPlan of California —Fairfield, CA
- $42.38 - $52.97 an hour
- Writing skills
- Data analysis skills
- Mid-level
4d
Configuration Quality Assurance Analyst I
Partnership HealthPlan of California —Fairfield, CA
- $77,430.47 - $96,788.08 a year
- Computer literacy
- Mid-level
- Office
Outside Sales Representative - Lumber & Building Materials
Big Creek Lumber Company —Vallejo, CA
- From $6,000 a month
- Full-time
- Spanish
- Clean driving record
- Construction site
- Profit sharing
- Health insurance
Quick Apply
Refrigeration Sales Representative
Cold Temp Solutions —Martinez, CA
- From $80,000 a year
- Full-time
- Background check
- Clean driving record
- Sales
- Profit sharing
- Health insurance
Quick Apply
Wireless Sales Manager
PRE-US —Napa, CA
- $21 - $23 an hour
- Full-time
- Mid-level
- Communication skills
- Disability insurance
- Health insurance
Quick Apply
8d
Customer Service Representative
Pearce Heating & Air Conditioning, Inc. —Winters, CA
- $18 - $20 an hour
- Weekends as needed
- Customer service
- English
- HVAC
- Paid training
- Paid holidays
Quick Apply
Customer Service Representative
Stoneledge Furniture, LLC —Concord, CA
- $18 - $22 an hour
- Weekends as needed
- 18 years or older
- Administrative experience
- High school diploma or GED
- Disability insurance
- Health insurance
Wireless Sales Pro
PRE-US —Vacaville, CA
- $16.90 - $21.90 an hour
- Part-time
- Ability to stand for extended periods
- Entry level
- Health insurance
- Opportunities for advancement
Quick Apply
Senior Sales Account Manager-Northern California
Smithfield Foods —California
- $85,000 - $120,000 a year
- Full-time
- Ability to walk for extended periods
- Product management
- Travel
- Relocation assistance
Vitas Sales Representative
VITAS Healthcare —Walnut Creek, CA
- Full-time
- Nursing
- Hospital
- Military
- Disability insurance
- Health insurance
Quick Apply

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Customer Service Representative, CC

Partnership HealthPlan of California -
Fairfield, CA

Apply Now

Job Details

Full-time
$29.95 - $35.19 an hour

Qualifications

Customer communication
Administrative experience
High school diploma or GED

Full Job Description

Overview:

To respond to member and provider inquiries regarding case management telephonically.
Ensures that callers’ questions and/or problems are resolved or are directed to the appropriate
person for resolution and/or entered as a referral for case management while providing the
highest level of customer service.

Responsibilities:

Supports the Care Coordination Department by answering the ACD telephone line,

determining call urgency and routing calls appropriately

Responds to member and provider issues and questions received through the Care

Coordination ACD line.

Provides excellent customer service and communicates with others in accordance with

Partnership standards and expectations.

Communicates clearly and effectively through all mediums of communication with

members, providers, vendors, community partners, and Partnership employees.

Responds to inquiries in a timely manner
Documents calls as appropriate.
With direction, initiates and processes referrals to appropriate programs in accordance

with department policies, and communicates referral outcomes to referral source.

Works with internal departments, providers, and external organizations to resolve issues

as needed.

Manages the Care Coordination regional helpdesk and routes emails or enters referrals

appropriately

Other duties as assigned

Secondary Duties and Responsibilities

Provide support and assistance to coordinators and health care guides as needed.

Qualifications:

Education and Experience

High School Diploma or equivalent; minimum three years
administrative experience required. Two (2) years of experience
working in a health care setting recommended.

Special Skills, Licenses and Certifications

Strong written and oral communication skills. Advanced computer
skills, including proficiency in multiple software applications including
Microsoft Office Suite and SharePoint. Strong organizational and
multitasking skills. Excellent interpersonal and customer service skills.
Bilingual skills in Spanish, Tagalog, or Russian may be preferred.

Performance Based Competencies

Must be able to work in a fast-paced environment and maintain
courtesy and composure when dealing with internal and external
customers. Ability to function effectively with frequent interruptions
and direction from multiple team members.

Work Environment And Physical Demands

More than 50% of work time is spent using a desktop computer. When
necessary, the ability to lift, carry, or move manuals and reports,
weighing up to 25 lbs.

All HealthPlan employees are expected to:

Provide the highest possible level of service to clients;
Promote teamwork and cooperative effort among employees;
Maintain safe practices; and
Abide by the HealthPlan’s policies and procedures, as they may from time to time be updated.

HIRING RANGE:

$29.95 - $35.19

IMPORTANT DISCLAIMER NOTICE

The job duties, elements, responsibilities, skills, functions, experience, educational factors and the requirements and conditions listed in this job description are representative only and not exhaustive or definitive of the tasks that an employee may be required to perform. The employer reserves the right to revise this job description at any time and to require employees to perform other tasks as circumstances or conditions of its business, competitive considerations, or work environment change.

Apply Now

Refine Your Search

member service representative jobs in fairfield, ca

Customer Service Representative, CC

Planet Fitness - Member Services Representative - Part Time - Fairfield

Executive Assistant

Financial Service Representative

Member Service Center Representative (Call Center)

Program Support Assistant

Patient Access Ambassador II (Per Diem, Evening)

Patient Account Representative III Hospital Billing, Remote, Hybrid,Onsite

Contact Center Representative

Retail Associate

Grievance and Appeals Internal Auditor

Configuration Quality Assurance Analyst I

Outside Sales Representative - Lumber & Building Materials

Refrigeration Sales Representative

Wireless Sales Manager

Customer Service Representative

Customer Service Representative

Wireless Sales Pro

Senior Sales Account Manager-Northern California

Vitas Sales Representative

I want to receive the latest job alert for member service representative in fairfield, ca

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