Top 270 Customer service representative Jobs in Fairfield County, Oh

Work at Home Customer Service Advisor (Ohio residents)
Morley —Ohio
- Weekends as needed
- Remote
- Background check
- Computer literacy
- Basic math
- Paid training
- Wellness program
1d
Business Management Associate - Entry Level
Confidential —Bexley, OH
- $52,100 - $62,800 a year
- Full-time
- Background check
- In-person
- Communication skills
Quick Apply
10h
Pharmacy Customer Service Associate
Walgreens —Lancaster, OH
- $16 - $18 an hour
- Weekends as needed
- Computer literacy
- Basic math
- Maintenance
- Continuing education credits
- Health insurance
Customer Service Representative
Ryder System —Etna, OH
- $22 an hour
- Urgently hiring
- High school diploma or GED
- In-person
- 1 year
- Paid parental leave
- Paid holidays
7d
Delivery Station Customer Service Associate, SDS
Amazon.com Services LLC —Etna, OH
- $18 - $25 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Merchandising
- Employee assistance program
- 401(k) matching
Customer Service Associate
Walgreens —Lancaster, OH
- $15.00 - $17.50 an hour
- Part-time
- Maintenance
- English
- Cleaning
- Health insurance
- Dental insurance
5d
CSR/Teller- Lancaster, OH (River Valley)- Full Time
Fifth Third Bank —Lancaster, OH
- Full-time
- Office
- High school diploma or GED
- Math
1d
Customer Service Representative
Shentel —Lancaster, OH
- $42,000 - $60,000 a year
- Online Application
- High school diploma or GED
- In-person
- 1 year
- Paid holidays
- Health insurance
Quick Apply
Customer Service Representative (Part-time)
Phoenix Electrotek —Lancaster, OH
- From $20 an hour
- Part-time
- Inventory management
- Ability to walk for extended periods
- Computer literacy
Quick Apply
10h
Customer Service Associate - Temporary
Walgreens —Lancaster, OH
- $15.00 - $17.50 an hour
- Part-time
- Maintenance
- English
- Cleaning
- Health insurance
- Dental insurance
5d
Customer Service Representative
Getgo —Lancaster, OH
- $14.00 - $14.50 an hour
- Part-time
- Ability to walk for extended periods
- Merchandising
- Basic math
13d
Customer Service Representative- Mon-Fri 8 AM - 4:30 PM
DSV —Lockbourne, OH
- $27 - $29 an hour
- Full-time
- Microsoft Word
- Research
- Mid-level
7d
Customer Service Representative
DHL —Heath, OH
- $19.75 an hour
- Full-time
- High school diploma or GED
- Product management
- Warehouse
- Paid holidays
- Dental insurance
Quick Apply
Customer Service Associate
Big Lots —Lancaster, OH
- Part-time
- Merchandising
- High school diploma or GED
- Ability to lift 50 pounds
Quick Apply
Customer Service Associate II
Dollar Tree —Lancaster, OH
- $12.00 - $12.50 an hour
- Part-time
- Merchandising
- High school diploma or GED
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Customer Relations Representative - State Farm Agent Team Member
Jake Breakey - State Farm Agent —Lancaster, OH
- $40,000 - $60,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Health insurance
- Paid time off
Quick Apply
Customer Service Associate I
Dollar Tree —Lancaster, OH
- $11.50 - $12.00 an hour
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store experience
- Health insurance
- Dental insurance
Customer Service Representative
Rain One Inc. —Blacklick, OH
- $18 - $22 an hour
- Temporary
- Office
- Residential
- In-person
- Paid training
- Health insurance
Quick Apply
13d
Service Administrator
CAPSA SOLUTIONS LLC —Canal Winchester, OH
- $22 - $26 an hour
- Full-time
- Remote
- Microsoft Excel
- Computer literacy
- Basic math
Quick Apply
Customer Service
O’Neil Tents —Canal Winchester, OH
- Email
- Customer service
- Office
- Entry level

I want to receive the latest job alert for customer service representative in fairfield county, oh

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer service representative jobs near fairfield county, oh

Customer Service Representative jobs in Lancaster, OH

Customer Service Representative jobs in Lockbourne, OH

Customer Service Representative jobs in Ohio

Customer Service Representative jobs in Canal Winchester, OH

Customer Service Representative jobs in Macon, GA

Hospital Food Service jobs in St. Louis, MO

Pinecrest Supports Service jobs in Pineville, LA

Customer Service Representative jobs in Albuquerque, NM

Business Development Representative jobs in Chicago, IL

Customer Service Representative jobs in Sunrise, FL

Customer Service Representative jobs in Hartford, CT

Patient Service Representative Advocate jobs in Chicago, IL

Service Administrator jobs in Portland, OR

Service Administrator jobs in Los Angeles County, CA

Customer Service jobs in Oxnard, CA

Administrator In Training jobs in Maryland

Service Administrator jobs in Omaha, NE

School Administrator jobs in Detroit, MI

Service Administrator jobs in Hialeah, FL

Customer Service Representative jobs in Laredo, TX

Work at Home Customer Service Advisor (Ohio residents)

Morley -
Ohio

Apply Now

Job Details

Full-time
1 day ago

Benefits

Paid training
Wellness program
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Paid time off
Vision insurance
401(k) matching
Life insurance
Prescription drug insurance

Qualifications

Computer operation
Computer literacy
Basic math
High school diploma or GED
Typing
Productivity software

Full Job Description

About the Role:

Role: Remote – Ohio residents | Full-time early career role

This is a work-from-home customer service role in a structured contact center environment.

You’ll spend most of your day handling health insurance questions from customers, health care providers and beneficiaries via phone and email, including benefits, eligibility and payments.

You’ll need to listen carefully, empathize and evaluate each situation to determine next steps – while staying calm and focused across interactions.

During calls, you’ll navigate multiple computer systems and resources to resolve questions, communicating in a courteous, personable and professional way.

Pay Transparency

This position starts at $14 per hour.

Why Apply

Full-time role with benefits
Paid time off
Training provided
Leadership development program available
Team environment with access to experienced coworkers

What to Expect Day-to-Day

Steady call volume: Calls come in consistently throughout your shift with limited downtime.
Emotionally demanding moments: You’ll support customers through a range of feelings and situations with patience, empathy and professionalism.
Monitored environment: Calls may be recorded and reviewed for quality and compliance.
Repetitive work: You’ll follow the same processes and have similar conversations throughout the day.
Set schedules: Schedules are assigned and flexibility is limited – best for someone who values consistency and reliability.
Documentation required: You’ll record details during and after each interaction.
Multiple channels: Phone is primary, with email support as needed.

People who tend to do well in this role stay patient and emotionally steady over time, even when the work is repetitive and the pace is consistent.

What You’ll Do

Research and handle questions about benefits, eligibility, payments, quality-of-care concerns and other issues
Provide accurate information to customers, managers and clients
Create and send status updates or service recovery communications
Route or escalate inquiries when needed
Explain policies, procedures and benefit details
Document each interaction clearly in the tracking system
Offer timely and accurate solutions through inbound and outbound conversations (e.g., phone calls, chats, emails) while keeping a positive and upbeat attitude

Questions Before You Apply?

Live chat with a Morley Talent Acquisition (TA) Specialist: careers.morleycompanies.com
Chat hours:
- M-F 8 a.m. - 5 p.m. Eastern / 7 a.m. - 4 p.m. Central / 6 a.m. - 3 p.m. Mountain / 5 a.m. - 2 p.m. Pacific time
- Closed on some holidays. TA will respond to after-hours questions the next business day.

Skills for Success:

Required Skills

Clear written and verbal communication
Able to review in-depth info and reach logical conclusions
Basic math skills (for payment-related questions)
Empathy and dependability
Strong listening, organization, multitasking and time management
Ability to work in a changing environment
Basic computer skills, including Microsoft Office
Typing speed of 30+ words per minute (Take a free typing test here: www.typingtest.com)

Eligibility Requirements

Must have the ability to pass a pre-employment background check and drug screen
High school diploma or equivalent
2+ years of customer service experience (call center, retail, restaurant/fast food, hotel, or any role where you regularly worked with customers)
Availability within operating hours:
- Monday - Friday | 8 a.m. - 9 p.m. Eastern time (7 a.m. - 8 p.m. Central / 6 a.m. - 7 p.m. Mountain / 5 a.m. - 6 p.m. Pacific)
- Possible weekends (from October through March)
- (shifts are assigned based on schedule bid using performance metrics)
Reliable attendance and ability to follow a set schedule (queues are time-sensitive)

Nice to Have

Experience with medical claims reimbursements or billing
Familiarity with health insurance terminology
Understanding of health care policies, procedures, applicable certificates and riders, and benefits as related to inquiry processing
Knowledge of customer service practices

Remote Work Requirements

Ohio resident
Secluded, distraction-free workspace
Internet requirements:
- High-speed internet from a wired provider (cable or fiber)
- Your computer must be physically connected to your modem/router using an Ethernet cable*
- Wireless, 5G and satellite internet aren’t supported

Morley provides a six-foot Ethernet cable with the equipment for this role. If you need a longer cable for your setup, you will need to supply it.

The Remote Experience

Wondering what it's like to work for Morley from home? Check out this video to get a glimpse of a remote associate's typical day and how their home office setup helps them stay focused.

(direct link to video: https://mrly.info/h4b)

Why Morley?:

At Morley, your paycheck is just the start – add in health coverage, wellness resources and financial benefits, and you get a total compensation package designed to support you in work and in life.

Health & Wellness Benefits

Medical and prescription coverage
Dental and vision insurance
Paid time off
Associate wellness program with rewards for annual checkups
Programs to quit tobacco use and manage chronic conditions (e.g., diabetes, asthma)

Financial Benefits

401(k) with match
Flexible spending account (FSA)
Life insurance
Company-paid short- and long-term disability insurance

Benefits to Make Your Life Easier

24/7 online access to doctors through Teladoc
24/7 nurse help desk
Patient advocacy with free 24/7 support for benefit questions and claims
Guidance for family, financial and estate planning (including wills)

About Morley

Our mission is to deliver extraordinary experiences.

We do this by leading with humility, embracing everyone, sweating the details and moving mountains (making the impossible possible) – for our associates and for the world-leading companies that partner with us.

We are an Equal Opportunity Employer and promote a caring and respectful work environment. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.

As part of this commitment, we provide reasonable accommodations for those with disabilities. If you need reasonable accommodation to participate in the application or interview process, please contact [email protected].

Thank you for your interest in Morley.

Notices

Morley utilizes E-Verify during onboarding for all hires. Click here to learn more about E-Verify: https://mrly.info/bau and your right to work: https://mrly.info/7wo
Click here to view Morley’s CCPA Notice for applicants in California: https://info.morleynet.com/ccpa
Click here to view Morley's privacy policy: https://info.morleynet.com/morley-privacy-policy

Apply Now

Refine Your Search

customer service representative jobs in fairfield county, oh

Work at Home Customer Service Advisor (Ohio residents)

Business Management Associate - Entry Level

Pharmacy Customer Service Associate

Customer Service Representative

Delivery Station Customer Service Associate, SDS

Customer Service Associate

CSR/Teller- Lancaster, OH (River Valley)- Full Time

Customer Service Representative

Customer Service Representative (Part-time)

Customer Service Associate - Temporary

Customer Service Representative

Customer Service Representative- Mon-Fri 8 AM - 4:30 PM

Customer Service Representative

Customer Service Associate

Customer Service Associate II

Customer Relations Representative - State Farm Agent Team Member

Customer Service Associate I

Customer Service Representative

Service Administrator

Customer Service

I want to receive the latest job alert for customer service representative in fairfield county, oh

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected