Top 1194 Member services representative Jobs in Fairview Heights Il

Member Services Representative
St Louis Community Credit Union —St. Louis, MO
- $17.00 - $18.50 an hour
- Online Application
- Office
- High school diploma or GED
- Driving
- Health insurance
- Dental insurance
Quick Apply
Member Service Representative (Full-Time) - O'Fallon
Navy Federal Credit Union —O'Fallon, IL
- $20.82 - $24.19 an hour
- Online Application
- Research
- Office
- Communication skills
- Referral program
Guest Services Representative - C1100
SSM Health —St. Louis, MO
- Full-time
- Microsoft Outlook
- Hospital
- HIPAA
- Paid parental leave
- Health insurance
6d
Member Representative I (Teller)
West Community Credit Union —Belleville, IL
- $16 - $17 an hour
- Full-time
- Background check
- Customer service
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
Patient Access Representative
TOUCHETTE —East Saint Louis, IL
- $17.47 - $26.21 an hour
- Weekends as needed
- Hospital
- Ability to climb stairs
- High school diploma or GED
Quick Apply
Senior Patient Service Representative - Family Medicine
BJC HealthCare —O'Fallon, IL
- $17.75 - $25.56 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Data entry
- Disability insurance
- Health insurance
12d
Financial Services Representative
Scott Credit Union —Belleville, IL
- $18.22 - $22.78 an hour
- Full-time
- Research
- Office
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
Regency Park Member Center Member Service Representative
CEFCU —O'Fallon, IL
- $22.02 - $25.88 an hour
- Overtime
- Office
- High school diploma or GED
- In-person
- Wellness program
- Health savings account
Patient Access Representative I
SSM Health —St. Louis, MO
- Part-time
- No experience needed
- High school diploma or GED
- Children
- Paid parental leave
- Health insurance
10d
Planet Fitness Front Desk Representative
Planet Fitness —Fairview Heights, IL
- Part-time
- 18 years or older
- Computer literacy
- High school diploma or GED
Quick Apply
Customer Service Representative - State Farm Agent Team Member
Mike Halloran - State Farm Agent —Collinsville, IL
- $40,000 - $60,000 a year
- Full-time
- High school diploma or GED
- Communication skills
- Entry level
- Health insurance
- Opportunities for advancement
Quick Apply
Customer Service Representative - State Farm Agent Team Member
Rob Isringhausen - State Farm Agent —O'Fallon, IL
- $48,000 - $58,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Paid time off
- Opportunities for advancement
Quick Apply
Patient Access Representative II
SSM Health —St. Louis, MO
- Full-time
- Mid-level
- High school diploma or GED
- Clinic
- Paid parental leave
- Health insurance
11d
Patient Billing/Services Representative III - Department of Medicine
Washington University in St Louis —St. Louis, MO
- $21.33 - $31.98 an hour
- Online Application
- Computer literacy
- BLS Certification
- Pass drug screening
- Commuter assistance
- Employee assistance program
Retail Customer Service Associate
FedEx Office —Fairview Heights, IL
- $18.35 - $21.57 an hour
- Full-time
- Maintenance
- High school diploma or GED
- Cleaning
- Paid parental leave
- AD&D insurance
13d
Call Center Financial Services Representative
Scott Credit Union —Edwardsville, IL
- $18.22 - $22.78 an hour
- Full-time
- Hybrid work
- Computer literacy
- Windows
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
Patient Billing/Services Representative III - Neurosurgery
Washington University in St Louis —St. Louis, MO
- $21.33 - $31.98 an hour
- Online Application
- Computer literacy
- BLS Certification
- Pass drug screening
- Commuter assistance
- Employee assistance program
Behavioral Health Support Associates- Mercy South
Mercy —St. Louis, MO
- Full-time
- High school diploma or GED
- Data entry
- Entry level
- Health insurance
- Dental insurance
Client Services Support Representative
Blitt and Gaines, P.C. —St. Louis, MO
- $19 - $25 an hour
- Microsoft Excel
- Microsoft Outlook
- Administrative experience
- Profit sharing
- Paid holidays
Quick Apply
Claims Representative II (Remote)
MEM —St. Louis, MO
- Full-time
- Remote
- Mid-level
- 2 years
- Profit sharing
- Paid jury duty

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Member Services Representative

St Louis Community Credit Union -
St. Louis, MO

Quick Apply

Job Details

Full-time
$17.00 - $18.50 an hour

Benefits

Health insurance
Dental insurance
401(k)
Flexible spending account
Tuition reimbursement
Paid time off
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Life insurance
Retirement plan

Qualifications

Opening bank accounts
Counting cash
Customer inquiry handling
Driving
Banking software
Organizational skills
Customer complaint resolution

Full Job Description

Job Summary:

Provide an environment of excellence for our members, our employees and our community. Build and maintain strong member relationships through the use of member service and selling skills. Receive and process membership, loan and checking applications, open new services, complete routine teller transactions and counsel members on other financial services.

____________________________________________________________________

Essential Functions

Build and maintain strong member relationships consistently serving using DOTS (Discovering Opportunities To Serve) whenever assisting members.
Deliver an excellent service experience to the members by consistently having a friendly demeanor, sense of urgency, willingness to assist the member whenever needed, ensuring all issues and requests are resolved promptly, thoroughly and to the member’s satisfaction.
Provide education on appropriate products or services (i.e., shares, checking, certificates, IRA’s, loans, ATM/Debit cards, Virtual branch, Internet banking, audio response etc.): and counsel members on the benefits of credit union products and services.
Accurately process various account requests, including, but not limited to opening new accounts and services, disputes, stop payment requests, debit card reorders, address change requests, account transfers, requests for account ownership changes, closing accounts, etc.
Process loan requests (take complete applications, answer underwriting questions, obtain and verify requested documents) and prepare loan documents as authorized.
Deliver loan decisions with respect and dignity regardless of the outcome. Counsel members on alternatives that best meet their financial situation.
When closing loans, ensure the member is familiar with all terms, conditions, disclosures and collateral securing the loan.
Consistently meet and/or exceed assigned goals.
Recommend changes to policies and procedures to a Branch Manager/AVP of Branch Operations to ensure superior member service and efficiency of operations is maintained.
Keep all members and credit union business strictly confidential.
Knowledge of and adherence to all guidelines specified under internal audit and quality control policies and procedures.
Understand and comply with all state and federal regulations and laws. Ensure compliance with all governing regulations especially the Bank Secrecy Act requirements. Bank Secrecy Act knowledge will be determined by the employee’s position and responsibility.

Each employee of St. Louis Community will be held to and accountable for each of the areas outlined in our “ACT” plan listed below:

Accountable

Reliable: ready to work at scheduled times
DWYSYWD: do what you say you will do
Responsible: perform job duties accurately, on time and within budget; don’t pass the buck when something goes wrong
Resourceful: run it like you own it (use CU resources wisely)
Avoiding actions that warrant a write-up

Compliant

Adhere to all Credit Union policies and procedures
Having a strong attention to detail to avoid repeated errors and errors due to blatant negligence.

Teammate

Supportive: help your co-workers succeed
Cooperative: work together, not in isolation (together, everyone achieves more)
Golden Rule: treat others the way you want to be treated
Attitude: help create a friendly and positive atmosphere wherever you are
Having no negative internal survey reports

Additional Responsibilities:

Provide assistance to fellow employees to enhance their ability to provide continuous, quality member service.
Provide training and assistance to other Member Service Representatives.
Keep work area clean and free of clutter or waste to project a professional appearance.
Complete special projects and miscellaneous assignments or functions as required and/or assigned.

__________________________________________________________________

Qualifications:

High School diploma or equivalent business experience
At least one year of experience in Credit Unions or other financial institutions is preferred; working knowledge of credit union consumer lending policy is preferred.
Must have basic reasoning and problem solving skills.
Ability to take responsibility for continuous member service and participate in a team effort to provide efficient service and meet member needs.
Must be able to work with minimal supervision and be flexible and dependable with a professional appearance.
Must be accurate and detail oriented, knowledgeable about computer systems as it relates to loans, new accounts, and general credit union inquiries.
Must have exceptional interpersonal relationship skills; be clear and concise in oral/written communication.
Must be enthusiastic, self-motivated, team player and member service oriented in attitude and performance and amiable personality.

Physical Requirements:

The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to do data entry, stand/walk, bend/stoop/crouch, kneel/push/bend, talk and/or hear. The employee must occasionally lift and/or carry up to 30 pounds. The employee must occasionally drive from his or her home office to different branches.

How To Apply:

St. Louis Community Credit Union offers a competitive compensation package with incentives and benefits including Medical, Dental, Vision, 401K and Pension as well as the ability to grow with the organization.

Applicants should apply online at www.stlouiscommunity.com Click on the Careers tab. You may upload your cover letter, resume and salary requirements there as well.

St. Louis Community is an Equal Opportunity Employer

No Phone Calls Please

Job Type: Full-time

Pay: $17.00 - $18.50 per hour

Expected hours: 40 per week

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Life insurance
Paid time off
Parental leave
Retirement plan
Tuition reimbursement
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

member services representative jobs in fairview heights il

Member Services Representative

Member Service Representative (Full-Time) - O'Fallon

Guest Services Representative - C1100

Member Representative I (Teller)

Patient Access Representative

Senior Patient Service Representative - Family Medicine

Financial Services Representative

Regency Park Member Center Member Service Representative

Patient Access Representative I

Planet Fitness Front Desk Representative

Customer Service Representative - State Farm Agent Team Member

Customer Service Representative - State Farm Agent Team Member

Patient Access Representative II

Patient Billing/Services Representative III - Department of Medicine

Retail Customer Service Associate

Call Center Financial Services Representative

Patient Billing/Services Representative III - Neurosurgery

Behavioral Health Support Associates- Mercy South

Client Services Support Representative

Claims Representative II (Remote)

I want to receive the latest job alert for member services representative in fairview heights il

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