Top 199 Customer care coordinator Jobs in Falls Church, Va

Patient Service Coordinator
MedStar Health —Washington, DC
- $18.70 - $32.72 an hour
- Full-time
- BLS Certification
- Urgent Care
- High school diploma or GED
Patient Coordinator
Axle —Bethesda, MD
- $100,000 - $108,000 a year
- Writing skills
- Bachelor's degree
- Mentoring
- Paid holidays
- Health insurance
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Patient Care Coordinator
Premier Pediatric Therapy Source —Annandale, VA
- $23 - $27 an hour
- Full-time
- Background check
- Current TB test
- HIPAA
- Paid holidays
- Disability insurance
Quick Apply
Patient Service Coordinator MAS
MedStar Health —Washington, DC
- $18.70 - $32.72 an hour
- Full-time
- High school diploma or GED
- Computer skills
- 1 year
4d
Customer Care Service Support Coord
Johnson Controls —Capitol Heights, MD
- $29.80 - $38.00 an hour
- Full-time
- Microsoft Excel
- 5 years
- Mid-level
- Paid training
- Wellness program
Patient Care Coordinator
My Psychiatrist LLC —Falls Church, VA
- Full-time
- Psychiatry
- Computer literacy
- HIPAA
- Paid holidays
- Disability insurance
Quick Apply
Referral Coordinator-Part Time-DC JAIL
Unity Health Care. —Washington, DC
- $49,770 - $55,300 a year
- Part-time
- Spanish
- English
- Mid-level
Quick Apply
Benefits Coordinator
Hillcrest Children Center —Washington, DC
- $25 - $30 an hour
- Mid-level
- 1 year
- Paid holidays
- Health insurance
Quick Apply
10d
Patient Access Coordinator
OrthoVirginia Inc —Manassas, VA
- $18.47 - $27.70 an hour
- Full-time
- Medical office experience
- High school diploma or GED
- Communication skills
Quick Apply
Patient Service Coordinator MHUC
MedStar Health —Rockville, MD
- $18.70 - $32.72 an hour
- Full-time
- Urgent Care
- High school diploma or GED
- Computer skills
Registration Coordinator
OrthoVirginia Inc —Reston, VA
- $19.46 - $29.19 an hour
- Full-time
- Administrative experience
- High school diploma or GED
- Clinic
Quick Apply
Patient Coordinator
Oral Surgery Partners —Fairfax, VA
- Full-time
- Surgery
- HIPAA
- Administrative experience
- Profit sharing
- Health savings account
Quick Apply
Patient Coordinator II
MedStar Radiology Network - Washington, D.C. & Maryland —Washington, DC
- Full-time
- Inventory management
- Customer service
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
Practice Success Coordinator
Upperline Health Inc —Alexandria, VA
- Full-time
- Computer literacy
- HIPAA
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Clinic Care Coordinator - Float - Hiring Incentive Eligible
Columbia Mental Health —Alexandria, VA
- $20 - $22 an hour
- Full-time
- CPR Certification
- Computer literacy
- BLS Certification
- Health insurance
- Dental insurance
Quick Apply
Patient Service Coordinator
National Spine and Pain Centers —Arlington, VA
- Microsoft Excel
- Microsoft Outlook
- OSHA
Quick Apply
9d
Service Request Coordinator (Parklands)
WinnCompanies —Washington, DC
- $24 - $25 an hour
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Commuter assistance
- Health savings account
Quick Apply
5d
Referral Management (Non-Nurse) Reviewer
Zimmerman Associates, Inc. —Bethesda, MD
- $23.56 an hour
- Microsoft Excel
- Microsoft Outlook
- Customer service
Bilingual Office Associate - Intake Coordinator
Multicultural Clinical Center —Springfield, VA
- $35,000 - $40,000 a year
- Weekends as needed
- Bilingual
- Background check
- Spanish
- Health insurance
- 401(k)
Quick Apply
10d
Referral Management (Non-Nurse) Reviewer
Zimmerman Associates, Inc. —Bethesda, MD
- $24.13 an hour
- Microsoft Excel
- Microsoft Outlook
- Customer service

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Patient Service Coordinator

MedStar Health -
Washington, DC

Apply Now

Job Details

Full-time
$18.70 - $32.72 an hour

Qualifications

BLS Certification
High school diploma or GED
Medical terminology

Full Job Description

About this Job: General Summary of Position
Serves as the initial contact person at the medical practice or hospital department and greets patients in a courteous and professional manner. Coordinates efficient patient flow through the practice or hospital department assigned. Makes appointments registers patients collects co-payments Time-of-Service (TOS) payment processing updates demographic and insurance information and provides patients with follow-up appointments and requisitions for tests.

Primary Duties and Responsibilities

Contributes to the achievement of established department goals and objectives and adheres to department policies procedures quality standards and safety standards. Complies with governmental and accreditation regulations.
Manages the intake of patients into the practice screens for emergent conditions registers verifies insurance and explains patient responsibility regarding payment for services and co-pays. Collects copayment prior to care posts time of service (TOS) payments collects and reviews of all encounter forms and prepares charge batches as assigned. Ensures appropriate and timely status assignment of all appointments.
Schedules appointments including follow up and referral appointments. Completes requisitions for tests as applicable
Answers the telephone in accordance with the policy and service expectations provides telephone triage; disseminates messages appropriately utilizing available technology and prioritizes calls appropriately and timely.
Prepares updates and copies forms reports and records on a routine basis; scans imports and indexes regularly to keep information flowing into patients' medical record.
Contacts patients regarding missed appointments; monitors and tracks no shows and enters data into system.
Performs check-out procedures by inputting patient charges and verifying patient demographic and insurance information ensuring charges are entered in a timely manner in accordance with departmental procedures.
Supports organization initiatives related to new technology clinical programs and improving the patient experience. Seeks opportunities for improvement in all administrative processes and services.
Ensures optimal patient flow by managing variable and sometimes unpredictable patient volume throughout the day and by providing backup to other members of the team. Interacts effectively with colleagues medical providers and others to communicate essential information and to ensure a high level of patient experience.
Takes personal responsibility for the neat appearance of the work location to include front office reception area break room and other assigned areas assuring each area represents MedStar Health in a positive manner.
Participates in meetings and on committees as needed or assigned.
Adheres to Medstar's high reliability organization (HRO) principles and embodies Just Culture standards.
Participates in multi-disciplinary quality and service improvement teams.

Minimal Qualifications
Education

High School Diploma or GED required
One year of relevant education may be substituted for one year of required work experience.

Experience

Less than 1 year 6 months - 1 year experience providing high quality customer service required preferably in a health care setting. Preference given to candidates whose experience includes the use of computerized schedules registration systems and electronic records required and
Working knowledge of IDX/GE centricity business preferred

Licenses and Certifications

CPR - Cardiac Pulmonary Resuscitation MedStar Ambulatory and Urgent Care locations: (includes BLS and NRP) for healthcare providers from either the American Heart Association (AHA) or American Red Cross within 90 Days required
Additional unit/specialty certifications may vary by department or business unit.

Knowledge Skills and Abilities

Excellent interpersonal communication and customer service skills and good telephone etiquette.
Requires knowledge of medical terminology and effective oral and written communication skills.
Must possess the ability to perform in a high-pressure environment to organize and prioritize work to deal effectively and professionally with a variety of different individuals and to support and monitor the needs of multiple medical providers.

This position has a hiring range of : USD $18.70 - USD $32.72 /Hr.

Apply Now

Refine Your Search

customer care coordinator jobs in falls church, va

Patient Service Coordinator

Patient Coordinator

Patient Care Coordinator

Patient Service Coordinator MAS

Customer Care Service Support Coord

Patient Care Coordinator

Referral Coordinator-Part Time-DC JAIL

Benefits Coordinator

Patient Access Coordinator

Patient Service Coordinator MHUC

Registration Coordinator

Patient Coordinator

Patient Coordinator II

Practice Success Coordinator

Clinic Care Coordinator - Float - Hiring Incentive Eligible

Patient Service Coordinator

Service Request Coordinator (Parklands)

Referral Management (Non-Nurse) Reviewer

Bilingual Office Associate - Intake Coordinator

Referral Management (Non-Nurse) Reviewer

I want to receive the latest job alert for customer care coordinator in falls church, va

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