Top 2384 Customer experience specialist Jobs in Far Rockaway Ny

Customer Experience Specialist
Pilot Fiber —New York, NY
- $65,000 - $90,000 a year
- Full-time
- Hybrid work
- Mid-level
- Experience equivalent to degree accepted
- 2 years
- Health insurance
- Dental insurance
Professional Barber Wanted
Undercut Barbershop —New York, NY
- From $200 a day
- Part-time
- Customer service
- Mid-level
- 3 years
Quick Apply
6d
Fitness Professional
NEW YORK ATHLETIC CLUB —New York, NY
- From $17 an hour
- Full-time
- CPR Certification
- Microsoft Excel
- Customer service
- Health insurance
- Dental insurance
Quick Apply
Inventory Specialist
Emmi Dessert USA —Freeport, NY
- $65,000 a year
- Full-time
- Inventory management
- ERP systems
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
12d
Experienced Automotive Sales Professionals — Ready to Level Up? Earn What You’re Truly Worth — Six-F
Millennium Chevrolet —Hempstead, NY
- $70,000 - $200,000 a year
- Full-time
- Background check
- Dealership
- Mid-level
- Paid training
- Health insurance
Quick Apply
Digital Marketing Specialist
Nan Xiang Group —Queens, NY
- $80,000 - $95,000 a year
- Full-time
- CRM software
- 5 years
- Office
- Health savings account
- Health insurance
Quick Apply
14d
ITAD Operations & Compliance Specialist
WALTER —Brooklyn, NY
- $70,000 - $80,000 a year
- Full-time
- Google Workspace
- ERP systems
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
13d
EXPERIENCED Wax Specialist
European Wax Center —Lawrence, NY
- $23.47 - $26.32 an hour
- Part-time
- Customer service
- Mid-level
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
FAP Specialist III
AFS Logistics —Melville, NY
- $38,000 - $48,000 a year
- Full-time
- Microsoft Outlook
- Writing skills
- Basic math
Quick Apply
Collections Specialist
Gotham Ready Mix —Jamaica, NY
- $30 - $35 an hour
- Full-time
- Background check
- 5 years
- Office
- Paid holidays
- Health insurance
Quick Apply
7d
Amazon Buyer / Product Sourcing Specialist (In House)
Scribbledo —Newark, NJ
- $60,000 - $85,000 a year
- Full-time
- Research
- Mid-level
- Office
Quick Apply
Purchasing Specialist
True World Foods New York, LLC —Elizabethport, NJ
- $55,241.87 - $60,000.00 a year
- Full-time
- Computer science
- Computer Science
- Sales
- Health insurance
- Dental insurance
Quick Apply
7d
Tax Professional – Retail
Intuit —New York, NY
- $32.50 - $36.00 an hour
- Part-time
- Spanish
- CPA
- English
- Employee stock purchase plan
- Employee assistance program
11d
Tax Professional – Retail
Intuit —Garden City, NY
- $32.50 - $36.00 an hour
- Part-time
- Spanish
- CPA
- English
- Employee stock purchase plan
- Employee assistance program
11d
Retail Tax Expert
Intuit —Queens, NY
- $32.50 - $36.00 an hour
- Part-time
- Spanish
- CPA
- English
- Employee stock purchase plan
- Employee assistance program
Tax Professional - TurboTax Store
Intuit —Garden City, NY
- $32.50 - $36.00 an hour
- Part-time
- Spanish
- CPA
- English
- Employee stock purchase plan
- Employee assistance program
11d
Spanish Speaking: (CORE) Services Certified Peer Specialist
Fountain House —New York, NY
- $24.68 an hour
- Part-time
- Spanish
- Microsoft Outlook
- Computer literacy
Quick Apply
Retail Tax Expert
Intuit —New York, NY
- $32.50 - $36.00 an hour
- Part-time
- Spanish
- CPA
- English
- Employee stock purchase plan
- Employee assistance program
Retail Tax Expert
Intuit —Garden City, NY
- $32.50 - $36.00 an hour
- Part-time
- Spanish
- CPA
- English
- Employee stock purchase plan
- Employee assistance program
Tax Professional - TurboTax Store
Intuit —Hempstead, NY
- $32.50 - $36.00 an hour
- Part-time
- Spanish
- CPA
- English
- Employee stock purchase plan
- Employee assistance program
11d

I want to receive the latest job alert for customer experience specialist in far rockaway ny

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer experience specialist jobs near far rockaway ny

Customer Experience Specialist

Pilot Fiber
New York, NY

Apply Now

Job Details

Full-time
$65,000 - $90,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance

Qualifications

Customer communication
Customer relationship building
Cross-functional collaboration
Technical Proficiency
Cross-functional communication

Full Job Description

Pilot is a modern connectivity company based in New York City. We deliver fiber-optic internet and network services to businesses with no contracts, backed by a 100% uptime guarantee and 24/7 proactive support.

We're a passionate, close-knit team that believes businesses have more important things to worry about than their internet connection. Our top priority is enabling extraordinary work across all industries with connectivity solutions that are adaptive, agile, and designed with the customer in mind.

ON A TYPICAL DAY YOU’LL

Onboard customers from sales handoff to service activation, guiding them through their installation and demonstrating the ease of doing business with Pilot.
Manage multiple onboarding projects simultaneously, coordinating with teams across Service Delivery (Construction, Network Operations & Support, and Fiber Engineering) to ensure our customers are regularly updated.
Coordinate customer upgrades and service transfers.
Serve as the primary escalation point for high-priority customer issues, responding promptly and effectively to address their concerns.
Implement proactive and reactive customer retention & upsell strategies.
Advocate for the customer’s needs cross-functionally.
Keep customer data organized and up-to-date across internal platforms to give the org a clear picture of the customer’s lifecycle with Pilot.
Elevate both qualitative and quantitative data to the team and management with proposed solutions on how we can improve the customer experience.

WHAT WE’RE LOOKING FOR

College degree or equivalent work experience
2-4 years of direct, customer-facing experience
Outstanding communication skills - written and verbal - with the ability to tailor messaging strategy for different audiences and an ability to turn complex technological concepts into clear, multichannel communications
Intermediate technical acumen and ability to grasp technical concepts quickly
Able to effectively manage multiple small projects from start to finish
Ability to prioritize, problem-solve, multitask, and work independently in a dynamic, rapidly changing workplace
Impeccable attention to detail and ability to deliver high-quality work, ensuring accuracy and consistency
Ability to build effective relationships across teams
Ability to leverage internal and external resources to solve problems.

PILOT’S PAY & PERKS

Base salary of $65,000 - $90,000
Company-sponsored Medical, Dental, Vision Coverage
Company-sponsored 401(k)
Commuter & Wellness Reimbursement
Competitive PTO

At Pilot, we believe differences make us stronger, and that our diversity is something to celebrate. Pilot hires without regard to race, color, religion or belief, national, social or ethnic origin, sex (and pregnancy), age, physical, mental or sensory disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate.

Pilot Fiber, Inc. is not open to third-party solicitation or resumes for our posted positions. Any resume submitted to a Pilot Fiber, Inc. employee by a recruiting firm that does not have a valid, written search agreement with us will be considered a referral, regardless of whether it is submitted for a posted position or for general consideration, and no matter how it is submitted (via email, the Internet, or other means). No fee will be paid in the event a candidate is hired by Pilot Fiber, Inc. as a result of the referral or through other means.

VISA SPONSORSHIP NOT AVAILABLE

Apply Now

Refine Your Search

customer experience specialist jobs in far rockaway ny

Customer Experience Specialist

Professional Barber Wanted

Fitness Professional

Inventory Specialist

Experienced Automotive Sales Professionals — Ready to Level Up? Earn What You’re Truly Worth — Six-F

Digital Marketing Specialist

ITAD Operations & Compliance Specialist

EXPERIENCED Wax Specialist

FAP Specialist III

Collections Specialist

Amazon Buyer / Product Sourcing Specialist (In House)

Purchasing Specialist

Tax Professional – Retail

Tax Professional – Retail

Retail Tax Expert

Tax Professional - TurboTax Store

Spanish Speaking: (CORE) Services Certified Peer Specialist

Retail Tax Expert

Retail Tax Expert

Tax Professional - TurboTax Store

I want to receive the latest job alert for customer experience specialist in far rockaway ny

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected