Top 407 Service support representative Jobs in Fargo, Nd

Aftermarket Customer Support Representative
BHC Equip Division LLC —Fargo, ND
- From $65,000 a year
- Extended hours
- Dealership
- 5 years
- Merchandising
- Health savings account
- Paid holidays
Call Center Representative | Communication Assistant (MN)
Communication Service for the Deaf, Inc —Moorhead, MN
- From $14 an hour
- Part-time
- Remote
- 18 years or older
- Computer literacy
- High school diploma or GED
- Paid time off
- Work from home
Quick Apply
8d
PT Customer Care Specialist
Saia Motor Freight Line LLC —Fargo, ND
- $20.75 - $24.95 an hour
- Part-time
- 18 years or older
- English
- Office
Quick Apply
3d
Patient Services Representative
Family HealthCare —Fargo, ND
- Full-time
- Epic
- Communication skills
- Entry level
Quick Apply
2d
Customer Service Representative - State Farm Agent Team Member
Ryan Kill - State Farm Agent —Fargo, ND
- $20 an hour
- Part-time
- Office
- Communication skills
- Entry level
- Opportunities for advancement
- Flexible schedule
Quick Apply
Customer Service Representative - State Farm Agent Team Member
Amanda Nelson - State Farm Agent —Moorhead, MN
- $50,000 - $70,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Health insurance
- 401(k)
Quick Apply
Measure Technician
Confidential —Fargo, ND
- $18 - $22 an hour
- Full-time
- Clean driving record
- Customer service
- Word processing
- Mileage reimbursement
Quick Apply
9d
Sales Representative
Fairchild Equipment Inc. —West Fargo, ND
- From $40,000 a year
- Full-time
- Word processing
- Mid-level
- 3 years
- Wellness program
- Paid holidays
Quick Apply
Technical Account Representative
Bankers Equipment Service —Fargo, ND
- $51,702.27 - $75,265.09 a year
- Full-time
- Clean driving record
- Computer literacy
- Mid-level
- Paid training
- Paid holidays
Quick Apply
8d
Sales Representative + Sign-on Bonus
DaBella —Fargo, ND
- $70,000 - $90,000 a year
- Full-time
- Spanish
- Driver's License
- Travel
- Paid training
- Health savings account
Quick Apply
Executive Director Foundation
ShareHouse —Fargo, ND
- $90,000 a year
- Full-time
- Sales
- 5 years
- Finance
- Health savings account
- Paid holidays
Quick Apply
1d
Sales Support Manager
Anchor Ingredients Co LLC —Fargo, ND
- Extended hours
- Background check
- Microsoft Excel
- Microsoft Outlook
Quick Apply
Crane Rigger (CDL-A)
Borsheim Crane Service, LLC —West Fargo, ND
- From $35.20 an hour
- Full-time
- Background check
- Clean driving record
- Construction site
- Paid training
- Paid jury duty
Quick Apply
Counter Sales-Sales Support Associate
Johnstone Supply LLC —West Fargo, ND
- Full-time
- Computer literacy
- ERP systems
- Research
Quick Apply
Installer I
SHUR-CO LLC —West Fargo, ND
- Forklift
- High school diploma or GED
- Ability to lift 50 pounds
- Opportunities for advancement
Quick Apply
Financial Advisor
Northwestern Mutual —Fargo, ND
- $61,000 - $119,000 a year
- Choose your own hours
- Hybrid work
- Background check
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
Retail Team Lead - Sales
Northern Tool & Equipment Company, Inc. —Fargo, ND
- $16.00 - $22.50 an hour
- Weekends as needed
- Spanish
- Merchandising
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Lease Sales Representative - Business Development / B2B
Penske Truck Leasing —West Fargo, ND
- Microsoft Excel
- Microsoft Outlook
- Marketing
- Health insurance
- Dental insurance
19h
Tower Foreman
InfraServices —Fargo, ND
- $32 - $40 an hour
- Weekends as needed
- CPR Certification
- Construction site
- Ability to walk for extended periods
- Wellness program
- Paid parental leave
Quick Apply
Financial Services Representative
New York Life Insurance Company & NYLIFE Securitiess, LLC. —Fargo, ND
- $88,000 - $96,000 a year
- Full-time
- Mid-level
- In-person
- Paid training
- Disability insurance
Quick Apply
3d

I want to receive the latest job alert for service support representative in fargo, nd

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

service support representative jobs near fargo, nd

Sales Representative jobs in Fargo, ND

Business Development Manager jobs in West Fargo, ND

Customer Service Representative jobs in Moorhead, MN

Executive Director jobs in Fargo, ND

Patient Services Representative jobs in Fargo, ND

Foreman jobs in Fargo, ND

Customer Care Specialist jobs in Fargo, ND

Customer Service Representative jobs in Fargo, ND

Financial Representative jobs in Fargo, ND

Sales Representative jobs in Denver, CO

Non Sales jobs in Austin, TX

Sales Representative jobs in Orange County, CA

Sales Representative jobs in Sarasota, FL

Sales Representative jobs in Valdosta, GA

Luxury Sales jobs in Atlanta, GA

Business Development Manager jobs in Duluth, MN

Business Development Manager jobs in San Jose, CA

Business Development Manager jobs in Mesa, AZ

Business Degree jobs in Atlanta, GA

Business Development Manager jobs in Uc Berkeley, CA

Aftermarket Customer Support Representative

BHC Equip Division LLC -
Fargo, ND

Apply Now

Job Details

From $65,000 a year

Benefits

Health savings account
Paid holidays
Disability insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching

Qualifications

Live chat
Texting/chatbox tools
Spreadsheets
High school diploma or GED
Video conferencing software
Customer support
Telephone systems
Productivity software
Video conferences (communication methods)
Dealership experience
Video conferencing systems operation

Full Job Description

Who is Brandt Holdings?

Brandt Holdings was developed by the late Ace Brandt. Ace was an entrepreneur and leader in the agricultural and Fargo communities. The company has diversified and operates across five divisions: Agriculture, Industrial, Real Estate, Entertainment, and Hospitality. Though the company continues to grow, it is rooted in the original mission: "We are a customer focused company providing innovative services and solutions, by surrounding ourselves with the very best people and products."

Position Summary

The Aftermarket Customer Support Representatives are responsible for providing rollover customer call support for all dealership locations, along with supporting online order transactions through ACCESS and shop.deere.com. The successful candidate will provide detailed part information to customers and complete the sales transaction from inquiry to invoice when possible. The Aftermarket Customer Support Representative will use a combination of tools including phone, text, email, chat, and video to provide excellent service to customers. Outbound, proactive contacts will be made to inform customers about purchase opportunities for John Deere parts and service products. The successful candidate will also provide administrative support for other Parts activities when not engaged with customers.

Job Responsibilities

Receive calls that roll over from all store locations or are immediately delivered from select locations based on volume needs.
Triage customer inquiries to answer questions, complete transactions, or ensure the best possible follow up by appropriate personnel.
Manage the ACCESS and shop.deere.com online order processes to complete transactions in cooperation with the store locations and ensure thorough follow-up with customers.
Complete select outbound call, text and email campaigns with customers to promote parts and service opportunities.
Support other customer call initiatives, including emergency after-hours call support, in cooperation with the store locations.
Complete administrative duties including online stock maintenance, rebate submissions, and other program administration as needed.
Support the bulk fluids programs by proactive and reactive customer contact, as well as scheduling, in cooperation with the Corporate Parts Distribution Analyst and the Bulk Oil route drivers.
Work with the Corporate Parts Analyst team to analyze inventory, facilitate transfers, and optimize surplus returns to ensure the highest quality and breadth of stock across the organization.
Support the store locations with incidental projects and needs, such as physical inventory, merchandising, bin or location reassignments, or filling in for parts personnel in special circumstances (may require overnight stays)
Provide training to current and new parts employees in areas of knowledge or expertise
Demonstrate a genuine concern for the company while exhibiting outstanding communication skills and cooperating with other departments and locations.
Promote teamwork, maintain a positive attitude, and support the concept of one face to the customer.
Execute other responsibilities and duties as assigned by the supervisor.

Qualifications

5+ years of John Deere dealership experience, assisting customers at the parts counter or as a field aftermarket sales representative.
Thorough knowledge of the EQUIP business system in a John Deere parts sales environment.
Exceptional customer service skills demonstrated through direct customer sales and support interactions in previous roles.
Technical knowledge or ability to quickly adopt and utilize various communication technologies including call system management, group and one-on-one text, email, live chat, video, or other communication media as adopted by the company.
Advanced Microsoft Office skills with emphasis on Microsoft Excel capabilities.
Ability to effectively communicate individually and in group settings with customers and employees.
Willingness to work extended hours, split shifts, and weekends when required.
High School Diploma or GED equivalent required.

Preferred Qualifications

Experience with a Customer Relationship Management software preferred.

Benefits

Brandt Holdings offers a highly competitive salary and benefit package including health, vision, and dental insurance, paid time off and paid holidays, Health Savings Account (HSA), 401k and Roth Retirement Savings with employer match as well as Life and Disability Insurance.

Compensation

The following represents Brandt Ag compensation estimation based on market data and placement of internal employees. This position offers a base salary starting at $65,000, with higher compensation available based on experience and qualifications. The role is also eligible for performance-based incentive opportunities.

Always Moving Forward. Always Rising Up.

Apply Now

Refine Your Search

service support representative jobs in fargo, nd

Aftermarket Customer Support Representative

Call Center Representative | Communication Assistant (MN)

PT Customer Care Specialist

Patient Services Representative

Customer Service Representative - State Farm Agent Team Member

Customer Service Representative - State Farm Agent Team Member

Measure Technician

Sales Representative

Technical Account Representative

Sales Representative + Sign-on Bonus

Executive Director Foundation

Sales Support Manager

Crane Rigger (CDL-A)

Counter Sales-Sales Support Associate

Installer I

Financial Advisor

Retail Team Lead - Sales

Lease Sales Representative - Business Development / B2B

Tower Foreman

Financial Services Representative

I want to receive the latest job alert for service support representative in fargo, nd

Related Searches

Explore jobs in more locations

Who is Brandt Holdings?

Position Summary

Job Responsibilities

Qualifications

Preferred Qualifications

Benefits

Compensation

Always Moving Forward. Always Rising Up.

Job Seeker Tools

Employer Tools

Browse

Stay Connected