Top 1216 Product support Jobs in Fargo Nd

Aftermarket Customer Support Representative
BHC Equip Division LLC —Fargo, ND
- From $65,000 a year
- Extended hours
- Dealership
- 5 years
- Merchandising
- Health savings account
- Paid holidays
Service Technician
Window World of Fargo —Fargo, ND
- $21 - $30 an hour
- Full-time
- Carpentry
- Customer service
- Basic math
- Health insurance
- Dental insurance
Quick Apply
Technical Account Representative
Bankers Equipment Service —Fargo, ND
- $51,702.27 - $75,265.09 a year
- Full-time
- Clean driving record
- Computer literacy
- Mid-level
- Paid training
- Paid holidays
Quick Apply
9d
Aesthetic Nurse Practitioner
Skin Clique —North Dakota
- Choose your own hours
- BLS Certification
- Mid-level
- ACLS Certification
- Health insurance
Quick Apply
Sales Representative + Sign-on Bonus
DaBella —Fargo, ND
- $70,000 - $90,000 a year
- Full-time
- Spanish
- Driver's License
- Travel
- Paid training
- Health savings account
Quick Apply
Distribution Center Office & Facilities Coordinator
Border States Industries, Inc. —Fargo, ND
- English
- Mid-level
- Office
- Health savings account
- Paid holidays
8d
Maintenance Technician - Fargo, ND
Hegenes Properties —Fargo, ND
- $25 - $28 an hour
- Weekends as needed
- Mechanic experience
- Basic math
- Sanitation
Quick Apply
9d
Distribution Center Inventory Control Specialist 6:30 am-3:00 pm
Border States Industries, Inc. —Fargo, ND
- Microsoft Excel
- Mid-level
- Windows
- Health savings account
- Paid holidays
8d
Distribution Center Inventory Control Specialist 2:30 pm - 11:00 pm
Border States Industries, Inc. —Fargo, ND
- Microsoft Excel
- Mid-level
- Windows
- Health savings account
- Paid holidays
8d
Cold Spray Product Engineer
Mid-America Aerotech —West Fargo, ND
- $60,000 - $80,000 a year
- Full-time
- Background check
- Mid-level
- Computer skills
- Relocation assistance
- Health insurance
Quick Apply
Distribution Center Supervisor 2:30 pm-11:00 pm
Border States —Fargo, ND
- From $32 an hour
- Full-time
- Background check
- Microsoft Excel
- English
- Health savings account
- Health insurance
Counter Sales-Sales Support Associate
Johnstone Supply LLC —West Fargo, ND
- Full-time
- Computer literacy
- ERP systems
- Research
Quick Apply
Distribution Center Facilities Associate
Border States Industries, Inc. —Fargo, ND
- Overtime
- Clean driving record
- Mid-level
- Forklift
- Health savings account
- Paid holidays
8d
Esthetician/Cosmetologist
Waxing The City of St. Cloud —Fargo, ND
- $45,000 - $65,000 a year
- Full-time
- Cosmetology License
- Communication skills
- Marketing
- Paid training
- Paid time off
Quick Apply
Client Account Executive - Personal Lines
Choice Insurance —Fargo, ND
- Full-time
- Mid-level
- Office
- Business development
- Life insurance
Quick Apply
Sales Training and Development Specialist
Nodak Insurance Company —Fargo, ND
- $64,000 - $80,000 a year
- Full-time
- Background check
- Sales
- Mid-level
- Health savings account
- Health insurance
Licensed Manager- HVAC
Walmart —Fargo, ND
- $90,000 - $180,000 a year
- Up to 50% travel
- High school
- PMP
- Paid parental leave
- Employee stock purchase plan
Quick Apply
Financial Advisor
Northwestern Mutual —Fargo, ND
- $61,000 - $119,000 a year
- Choose your own hours
- Hybrid work
- Background check
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
Entry Level Insurance Sales Agent - Hybrid Remote (ND)
Bankers Life —Fargo, ND
- $50,000 - $80,000 a year
- Full-time
- Hybrid work
- No experience needed
- Organizational skills
- Entry level
Quick Apply
Hourly Shift Coordinator
Burger King —Fargo, ND
- Up to $18 an hour
- Part-time
- 18 years or older
- No education required
- Sales
Quick Apply

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product support jobs near fargo nd

Aftermarket Customer Support Representative

BHC Equip Division LLC -
Fargo, ND

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Job Details

From $65,000 a year

Benefits

Health savings account
Paid holidays
Disability insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching

Qualifications

Live chat
Texting/chatbox tools
Spreadsheets
High school diploma or GED
Video conferencing software
Customer support
Telephone systems
Productivity software
Video conferences (communication methods)
Dealership experience
Video conferencing systems operation

Full Job Description

Who is Brandt Holdings?

Brandt Holdings was developed by the late Ace Brandt. Ace was an entrepreneur and leader in the agricultural and Fargo communities. The company has diversified and operates across five divisions: Agriculture, Industrial, Real Estate, Entertainment, and Hospitality. Though the company continues to grow, it is rooted in the original mission: "We are a customer focused company providing innovative services and solutions, by surrounding ourselves with the very best people and products."

Position Summary

The Aftermarket Customer Support Representatives are responsible for providing rollover customer call support for all dealership locations, along with supporting online order transactions through ACCESS and shop.deere.com. The successful candidate will provide detailed part information to customers and complete the sales transaction from inquiry to invoice when possible. The Aftermarket Customer Support Representative will use a combination of tools including phone, text, email, chat, and video to provide excellent service to customers. Outbound, proactive contacts will be made to inform customers about purchase opportunities for John Deere parts and service products. The successful candidate will also provide administrative support for other Parts activities when not engaged with customers.

Job Responsibilities

Receive calls that roll over from all store locations or are immediately delivered from select locations based on volume needs.
Triage customer inquiries to answer questions, complete transactions, or ensure the best possible follow up by appropriate personnel.
Manage the ACCESS and shop.deere.com online order processes to complete transactions in cooperation with the store locations and ensure thorough follow-up with customers.
Complete select outbound call, text and email campaigns with customers to promote parts and service opportunities.
Support other customer call initiatives, including emergency after-hours call support, in cooperation with the store locations.
Complete administrative duties including online stock maintenance, rebate submissions, and other program administration as needed.
Support the bulk fluids programs by proactive and reactive customer contact, as well as scheduling, in cooperation with the Corporate Parts Distribution Analyst and the Bulk Oil route drivers.
Work with the Corporate Parts Analyst team to analyze inventory, facilitate transfers, and optimize surplus returns to ensure the highest quality and breadth of stock across the organization.
Support the store locations with incidental projects and needs, such as physical inventory, merchandising, bin or location reassignments, or filling in for parts personnel in special circumstances (may require overnight stays)
Provide training to current and new parts employees in areas of knowledge or expertise
Demonstrate a genuine concern for the company while exhibiting outstanding communication skills and cooperating with other departments and locations.
Promote teamwork, maintain a positive attitude, and support the concept of one face to the customer.
Execute other responsibilities and duties as assigned by the supervisor.

Qualifications

5+ years of John Deere dealership experience, assisting customers at the parts counter or as a field aftermarket sales representative.
Thorough knowledge of the EQUIP business system in a John Deere parts sales environment.
Exceptional customer service skills demonstrated through direct customer sales and support interactions in previous roles.
Technical knowledge or ability to quickly adopt and utilize various communication technologies including call system management, group and one-on-one text, email, live chat, video, or other communication media as adopted by the company.
Advanced Microsoft Office skills with emphasis on Microsoft Excel capabilities.
Ability to effectively communicate individually and in group settings with customers and employees.
Willingness to work extended hours, split shifts, and weekends when required.
High School Diploma or GED equivalent required.

Preferred Qualifications

Experience with a Customer Relationship Management software preferred.

Benefits

Brandt Holdings offers a highly competitive salary and benefit package including health, vision, and dental insurance, paid time off and paid holidays, Health Savings Account (HSA), 401k and Roth Retirement Savings with employer match as well as Life and Disability Insurance.

Compensation

The following represents Brandt Ag compensation estimation based on market data and placement of internal employees. This position offers a base salary starting at $65,000, with higher compensation available based on experience and qualifications. The role is also eligible for performance-based incentive opportunities.

Always Moving Forward. Always Rising Up.

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Refine Your Search

product support jobs in fargo nd

Aftermarket Customer Support Representative

Service Technician

Technical Account Representative

Aesthetic Nurse Practitioner

Sales Representative + Sign-on Bonus

Distribution Center Office & Facilities Coordinator

Maintenance Technician - Fargo, ND

Distribution Center Inventory Control Specialist 6:30 am-3:00 pm

Distribution Center Inventory Control Specialist 2:30 pm - 11:00 pm

Cold Spray Product Engineer

Distribution Center Supervisor 2:30 pm-11:00 pm

Counter Sales-Sales Support Associate

Distribution Center Facilities Associate

Esthetician/Cosmetologist

Client Account Executive - Personal Lines

Sales Training and Development Specialist

Licensed Manager- HVAC

Financial Advisor

Entry Level Insurance Sales Agent - Hybrid Remote (ND)

Hourly Shift Coordinator

I want to receive the latest job alert for product support in fargo nd

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Who is Brandt Holdings?

Position Summary

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Preferred Qualifications

Benefits

Compensation

Always Moving Forward. Always Rising Up.

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