Top 118 Dispatcher Jobs in Farmington Hills Mi

Trucking/Logistics Dispatcher
Matrix Transportation, Inc —Wixom, MI
- $55,000 - $65,000 a year
- Weekends as needed
- Background check
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Dispatcher
AAA Service Network —Brighton, MI
- Full-time
- Background check
- Pass drug screening
- Residential
- Paid training
- Paid holidays
Quick Apply
COMMUNICATIONS DISPATCHER
City of Dearborn Career Opportunities —Dearborn, MI
- From $63,561 a year
- Weekends as needed
- Computer literacy
- English
- Mid-level
COMMUNICATIONS DISPATCHER (PT)
City of Dearborn Career Opportunities —Dearborn, MI
- $30 an hour
- Part-time
- English
- Mid-level
- High school diploma or GED
Logistics Dispatcher
United Road Logistics LLC —Plymouth, MI
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- AD&D insurance
- Paid holidays
Quick Apply
Communications Dispatcher
Dearborn, City of (MI) —Dearborn, MI
- From $63,561 a year
- Weekends as needed
- English
- Mid-level
- High school diploma or GED
Drain Coordinator
Thornton & Grooms —Farmington Hills, MI
- Mid-level
- Leadership
- Paid holidays
- Health insurance
Quick Apply
Operations Manager- Trucking & Dispatchers
Logos Logistics Inc. —Romulus, MI
- Full-time
- Mid-level
- In-person
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
12d
Entry-Level Logistics Coordinator
Central Transport —Warren, MI
- $55,000 - $65,000 a year
- Full-time
- Writing skills
- Office
- Team management
- Health insurance
- Dental insurance
Quick Apply
Police Dispatcher/Prisoner Attendant
Redford Charter, Township of (MI) —Redford, MI
- $23.31 - $32.38 an hour
- Full-time
- Pass drug screening
- High school diploma or GED
- Driver's License
Dispatcher and Customer Service Representative
Fourteenth Avenue Cartage Co., Inc. —Dearborn, MI
- $25 - $27 an hour
- Full-time
- Customer service
- Dry van
- Office
- Disability insurance
- Health insurance
Quick Apply
14d
Asset Dispatcher
Ace Forwarding Inc. —Romulus, MI
- $24.95 - $30.04 an hour
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Paid training
- Health insurance
Quick Apply
13d
CSR/Dispatch
ROYAL OAK HEATING, COOLING & ELECTRICAL —Troy, MI
- $18 - $35 an hour
- Full-time
- Communication skills
- Entry level
- Paid holidays
- Health insurance
Quick Apply
School Bus Dispatcher
National Trails —Livonia, MI
- $20 - $26 an hour
- Full-time
- Mid-level
- High school diploma or GED
- In-person
Quick Apply
Communications Dispatcher (PT)
Dearborn, City of (MI) —Dearborn, MI
- $30 an hour
- Part-time
- Computer literacy
- English
- Mid-level
Dispatcher
Havel —Southfield, MI
- $19 - $23 an hour
- Extended hours
- Microsoft Excel
- Microsoft Outlook
- Office
Midnight Dispatcher
ASAP Express & Logistics, Inc. —Romulus, MI
- $20 - $30 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Owner-operator
Quick Apply
13d
Dispatcher
DES-CLAW, LLC —Sterling Heights, MI
- Up to $28 an hour
- Full-time
- Customer service
- Computer literacy
- Administrative experience
- Health insurance
- Dental insurance
Quick Apply
Dispatcher
Thornton & Grooms —Farmington Hills, MI
- Weekends as needed
- Background check
- Pass drug screening
- Entry level
- Health savings account
- Health insurance
Quick Apply
6d
IT Dispatcher/Service Coordinator
Proactive Technology Management —Bingham Farms, MI
- $45,000 - $55,000 a year
- Full-time
- Hybrid work
- Mid-level
- Bachelor's degree
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply

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Trucking/Logistics Dispatcher

Matrix Transportation, Inc -
Wixom, MI

Quick Apply

Job Details

Full-time
$55,000 - $65,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
401(k) matching

Qualifications

Teamwork
Dispatching
DOT (Department of Transportation) regulations
Attention to detail
Freight

Full Job Description

Required:

Job Summary

Matrix Transportation is seeking a detail-oriented and proactive Dispatcher to join our team. In this role, you will be responsible for coordinating trucking operations, ensuring timely pickups and deliveries, and maintaining strong communications with customers, drivers, and internal teams. The ideal candidate thrives in a fast-paced environment, excels at problem-solving during delays or breakdowns, and upholds high standards of professionalism to achieve on-time service.

Key Responsibilities

Customer Communications: Build and maintain relationships with customer points of contact (POCs). Proactively notify customers of any delays via email, providing detailed ETAs, contingency plans, and Samsara tracking links. Respond promptly to inquiries and handle all interactions (email, phone, text) professionally to ensure customer satisfaction.
Internal Communications: Provide comprehensive details on situations, tasks, or issues. Report driver absences or no-shows to HR with timestamps and contact attempts. Notify the Fleet Safety Manager of equipment damage and ensure drivers complete DVIRs for repairs.
Delay Management (Driver & Truck): Handle driver delays due to personal matters, weather, construction, or accidents by obtaining ETAs, seeking recovery drivers, and updating customers. For truck delays (breakdowns, inspections), receive updates from the Fleet Safety Manager, inform customers immediately, and suggest alternate truck routes that comply with CMV regulations.
Breakdown Handling: Ensure drivers contact mechanics during breakdowns. Coordinate with Fleet Safety Manager on repairs, towing, or vehicle swaps. For loaded trailers, alert warehouse teams for cross-docking and expedite yard moves.
Scheduling Support: Confirm Saturday shuttle schedules with assigned drivers weekly, handle shift swaps, and notify Fleet Safety Manager of changes. Enforce attendance policies, issuing warnings for unexcused absences. (Note: On-call scheduling duties may also apply based on operational needs.)
General Duties: Monitor operations for compliance, aim for on-time performance, and collaborate with mechanics, safety managers, and HR to resolve issues efficiently. Maintain professionalism in all communications, even in escalated situations.

Qualifications and Skills

High school diploma or equivalent; associate's degree in logistics or related field preferred.
2+ years of experience in dispatching, transportation, or logistics.
Strong communication skills with the ability to handle professional interactions under pressure.
Proficiency in tracking software (e.g., Samsara or similar GPS systems).
Knowledge of DOT regulations, CMV routing, and roadside inspection processes.
Ability to work flexible morning hours, including potential on-call or weekend support.

Key Skills:

Proactive problem-solving and multitasking in dynamic environments.
Attention to detail for accurate ETAs, documentation, and updates.
Ability to remain calm during emergencies or delays.
Team-oriented with strong interpersonal skills for internal and external coordination.

Job Type: Full-time

Pay: $55,000.00 - $65,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off

Work Location: In person

Quick Apply

Refine Your Search

dispatcher jobs in farmington hills mi

Trucking/Logistics Dispatcher

Dispatcher

COMMUNICATIONS DISPATCHER

COMMUNICATIONS DISPATCHER (PT)

Logistics Dispatcher

Communications Dispatcher

Drain Coordinator

Operations Manager- Trucking & Dispatchers

Entry-Level Logistics Coordinator

Police Dispatcher/Prisoner Attendant

Dispatcher and Customer Service Representative

Asset Dispatcher

CSR/Dispatch

School Bus Dispatcher

Communications Dispatcher (PT)

Dispatcher

Midnight Dispatcher

Dispatcher

Dispatcher

IT Dispatcher/Service Coordinator

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