Top 192 Hotel Jobs in Farragut, Tn

Guest Service Manager
HOME2 SUITES - KNOXVILLE WEST —Knoxville, TN
- Weekends as needed
- Sales
- Computer literacy
- Mid-level
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Parking Operations Specialist - Knoxville, TN
Towne Park —Knoxville, TN
- $16 an hour
- Part-time
- 18 years or older
- Customer service
- Pass drug screening
- 401(k)
Quick Apply
12d
Breakfast Attendant
Fairfield Inn and Suites Farragut West Knox —Knoxville, TN
- 8 hour shift
- Writing skills
- English
- Hotel
- Paid holidays
- Health insurance
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Laundry Attendant
HAMPTON INN & SUITES - KNOXVILLE —Knoxville, TN
- Weekends as needed
- Sanitation
- Hotel
- High school diploma or GED
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Guest Service Representative
Embassy Suites Knoxville/West, TN —Knoxville, TN
- Part-time
- Hotel
- High school diploma or GED
- 1 year
- Paid holidays
- Disability insurance
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Housekeeper
TownePlace Suites Knoxville Cedar Bluff —Knoxville, TN
- Full-time
- Hotel
- High school diploma or GED
- Entry level
- Disability insurance
- Dental insurance
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Hotel Night Auditor
SpringHill Suites by Marriott —Knoxville, TN
- Full-time
- Computer literacy
- Basic math
- Hotel
- Paid holidays
- Disability insurance
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Night Auditor
Courtyard by Marriott —Knoxville, TN
- $15 - $17 an hour
- Part-time
- Hospitality
- Customer service
- English
- Health insurance
- Dental insurance
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Night Auditor
Hilton Knoxville —Knoxville, TN
- Full-time
- English
- Hotel
- High school diploma or GED
- Paid holidays
- Health insurance
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Night Auditor
The Tennessean Hotel —Knoxville, TN
- Full-time
- English
- Hotel
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
14d
Guest Service Representative
Hampton Inn Knoxville/Lenoir City, TN —Lenoir City, TN
- Weekends as needed
- Hotel
- High school diploma or GED
- 1 year
- Paid holidays
- Disability insurance
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8d
Kickback Host
Drury Hotels Company LLC —Knoxville, TN
- Up to $3,200 a year
- Part-time
- Cooking
- English
- Hotel
- Health insurance
- Dental insurance
Hotel Night Auditor
Hilton Knoxville —Knoxville, TN
- From $17.50 an hour
- Part-time
- Customer service
- Ability to walk for extended periods
- Hotel
- Health insurance
- Dental insurance
Quick Apply
Guest Service Representative
HOME2 SUITES - KNOXVILLE WEST —Knoxville, TN
- Weekends as needed
- Computer literacy
- English
- Mid-level
Quick Apply
General Manager
InTown Suites —Knoxville, TN
- Full-time
- Computer literacy
- No high school diploma
- English
- Disability insurance
- Health insurance
Hotel Room Attendant/Laundry Attendant - ORNL Oak Ridge, TN
Oakridge National Laboratory Oak Ridge TN —Oak Ridge, TN
- $22.56 an hour
- Part-time
- Hotel
- High school diploma or GED
- Driver's License
Quick Apply
Room Attendant / Housekeeper
Fairfield Inn and Suites Farragut West Knox —Knoxville, TN
- $16 an hour
- 8 hour shift
- English
- Ability to climb stairs
- Hotel
- Paid holidays
- Health insurance
Quick Apply
11d
Laundry Attendant
TownePlace Suites Knoxville Cedar Bluff —Knoxville, TN
- From $15 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Entry level
- Dental insurance
- 401(k)
Quick Apply
Breakfast Attendant
TownePlace Suites Knoxville Cedar Bluff —Knoxville, TN
- Full-time
- Ability to walk for extended periods
- Hotel
- High school diploma or GED
- Dental insurance
- 401(k)
Quick Apply
Assistant General Manager - East Tennessee
Gibson Hotel Management, Inc. —Knoxville, TN
- Full-time
- Mid-level
- Hotel
- Leadership
- Health insurance
- Dental insurance
Quick Apply

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hotel jobs near farragut, tn

Guest Service Manager

HOME2 SUITES - KNOXVILLE WEST
Knoxville, TN

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Job Details

Qualifications

Computer operation
Customer communication
Staff supervision
Property management tools
Team supervision
Sales
Answering guest questions
Performance feedback (performance evaluation method)
Managing hospitality teams
Team development
Hiring
Recruiting
Interviewing
Computer skills
Hotel staff training
Hotel and accommodations guest complaints handling
Ordering supplies
Staffing management
General management
Marketing
Professional development training

Full Job Description

Description:

Oversees all guest services associates and ensures guests’ needs are met in a timely and friendly manner. Ensures all guest services associates are adhering to brand policies and procedures. Assists with guest issues if they cannot be immediately resolved by a guest services associate.

Oversees lobby operations and hotel amenities, such as concierge or valet services and pool or spa operations.

Works with General Manager to ensure scheduling and inventories are within anticipated budget

Success is determined through high quality scores related to guest satisfaction with front desk services, assistance, and amenities.

PREREQUISITES

The Company associates have access to guestrooms and property, character traits of honesty and trustworthiness are essential to this position. Therefore, associates must pass the appropriate security clearance, per company policy.

One year experience supervising (at least) three associates.
Two years’ experience in service industry.

SUMMARY OF ESSENTIAL JOB FUNCTIONS

Must be able to perform major life activities: Standing, lifting, bending, learning, reading, concentrating, thinking, and communicating.
Must be able to push or pull 60 pounds unassisted and lift and/or carry 30 pounds unassisted.
Must be able to stand for eight hours, bend, stretch, reach.
Must be able to see and hear
Must be able to communicate with other associates and/or guests.

Requirements:

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

Knowledge:

Area shopping, dining, entertainment and travel directions to assist guest inquiries.
Daily hotel operations check daily events, bulletin boards and are up to date on changes, new procedures and events.
Entire property, staff, services, hours of operation, type of rooms, locations, rates, discounts

Skills:

Train and develop associates through meetings, logs, etc.
Monitor and document associates for both positive and negative feedback.
Computer literate to thoroughly operate property management system.
Maintain organization of supplies and order as necessary.
Supervisory skills: interview, hire, train, appraise, document, motivate.

Abilities:

Multi task, remain associate and guest service centric.
Effectively communicate with guests, department heads, associates and home office support staff.
Solve guest issues with professionalism maintain hospitable attitude.
Market and promote to increase exposure and sales.
Stay organized and proactively organize in a fast paced environment

SPECIFIC RESPONSIBILITIES

Maintain a professional cohesive team by: hiring, training, coaching, counseling and developing the most qualified individuals.
Analyzes guest feedback and formulates strategies to continuously improve overall rating.
Promote positive morale and friendly attitudes.
Complete administrative duties in a timely manner: schedules, payroll, inventories, orders, production controls, etc.
Work within budgeted guidelines for maximum revenues and within labor models.
Maintain safety and security practices, have thorough knowledge of emergency procedures.
Ensure guests are provided with the highest quality product and service.
Must be thoroughly familiar with the Associate Handbook, implement all the rules, policies and procedures established by the company; including, but not limited to, those contained in the Associate Handbook.
Maintain certification from a brand approved responsible vendor training program.
Utilize Service Recovery Log and other necessary communication logs from shift to shift. Respond to guest comments and issues in a timely manner.
Other duties as assigned, and as staffing needs arise throughout the hotel.

WORKING CONDITIONS/SPECIAL REQUIREMENTS

This position requires a physical presence at the hotel and is not conducive of telecommuting or remote work.
Standing, walking for long periods of time while maintaining a friendly professional image.
May be required to work any day/shift, including nights and weekends.
Periodic overnight travel required may be required.

POSITIONS FOR POSSIBLE ADVANCEMENT

Assistant General Manager
General Manager

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time as needed.

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Refine Your Search

hotel jobs in farragut, tn

Guest Service Manager

Parking Operations Specialist - Knoxville, TN

Breakfast Attendant

Laundry Attendant

Guest Service Representative

Housekeeper

Hotel Night Auditor

Night Auditor

Night Auditor

Night Auditor

Guest Service Representative

Kickback Host

Hotel Night Auditor

Guest Service Representative

General Manager

Hotel Room Attendant/Laundry Attendant - ORNL Oak Ridge, TN

Room Attendant / Housekeeper

Laundry Attendant

Breakfast Attendant

Assistant General Manager - East Tennessee

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