Top 1979 Engagement manager Jobs in Federal Way, Wa

Senior People Leader
SSP —Seattle, WA
- $100,000 - $105,000 a year
- Full-time
- 7 years
- Oracle
- Microsoft Outlook
- AD&D insurance
- Paid holidays
Regional Operations Manager
Low Income Housing Institute —Seattle, WA
- $110,000 - $120,000 a year
- Overtime
- 5 years
- Pass drug screening
- Research
- Health savings account
- AD&D insurance
Quick Apply
Store Manager - University Village
Rothy's —Seattle, WA
- $35 - $39 an hour
- Full-time
- Ability to walk for extended periods
- Merchandising
- Mid-level
- Health insurance
- Paid time off
Senior Manager: Communications & Resource Development
Low Income Housing Institute —Seattle, WA
- $90,000 - $110,000 a year
- Weekends as needed
- 5 years
- Pass drug screening
- Public speaking
- Health savings account
- AD&D insurance
Quick Apply
General Manager
Confidential Auto Dealership —Seattle, WA
- $150,000 - $200,000 a year
- Full-time
- Clean driving record
- Dealership
- Driver's License
- Disability insurance
- Health insurance
Quick Apply
Assistant General Manager - Hampton Inn & Suites Seattle Federal Way
Hilton —Federal Way, WA
- $81,000 - $85,000 a year
- Full-time
- Spanish
- English
- Hotel
- Paid parental leave
- Employee stock purchase plan
3d
Manager, Program Management- Customer CARE Operational Excellence- Remote
Nordstrom —Seattle, WA
- $96,000 - $192,000 a year
- Weekends as needed
- Remote
- Analysis skills
- Recruiting
- Fair chance
- Store discount
- Disability insurance
Store Manager
REI (Recreational Equipment Inc.) —Bellevue, WA
- $112,894.08 - $141,123.84 a year
- Mid-level
- Retail management
- Health insurance
- Employee discount
Inclusion and Community Program Manager
University of Washington —Seattle, WA
- $90,552 - $99,300 a year
- Weekends as needed
- Bilingual
- Public speaking
- Mid-level
7d
Outreach Manager - Special Projects
Puget Sound Energy —Bellevue, WA
- $82,000 - $136,300 a year
- Microsoft Excel
- Marketing
- Inventory management
- AD&D insurance
- Paid holidays
7d
Customer & Partner Engagement Manager, SME&C
Microsoft —Redmond, WA
- $116,900 - $222,600 a year
- Full-time
- 6 years
- Finance
- Bachelor's degree
Customer Development Manager - Costco
Colgate-Palmolive —Seattle, WA
- $109,600 - $137,000 a year
- Sales
- 5 years
- Mid-level
- Profit sharing
- Paid parental leave
Manager, Customer & Dealer Success
Digital Control Inc. —Kent, WA
- $131,600 - $175,300 a year
- Full-time
- Hybrid work
- 5 years
- Analysis skills
- Bachelor's degree
- Profit sharing
- Paid holidays
Quick Apply
People Services Manager
DAVITA —Federal Way, WA
- $104,000 - $150,000 a year
- Full-time
- Microsoft Outlook
- 5 years
- Driver's License
- Health insurance
- Dental insurance
14d
Community Manager
Omninet Property Management —Kent, WA
- $80,000 - $90,000 a year
- Full-time
- Spanish
- Microsoft Excel
- Residential
Quick Apply
10d
Community Services Supervisor
City of Bellevue —Bellevue, WA
- $96,999.63 - $133,865.86 a year
- Online Application
- 5 years
- Word processing
- Writing skills
- Commuter assistance
- AD&D insurance
3h
District Manager (WA)
Boot Barn —Tukwila, WA
- $110,000 - $120,000 a year
- Extended hours
- Heavy lifting
- Merchandising
- 3 years
- Store discount
- Health insurance
Quick Apply
3d
Manager of Training and Development
Northwest Administrators, Inc. —Seattle, WA
- $9,475 - $12,819 a month
- Full-time
- 7 years
- Office
- Presentation skills
- Disability insurance
- Health insurance
Program Manager - Foundation Liaison
Swedish Health Services —Seattle, WA
- $47.05 - $73.04 an hour
- Weekends as needed
- Hospital
- 5 years
- HIPAA
- Paid parental leave
- Paid holidays
Engagement Services Manager
Samsara —Seattle, WA
- $101,420 - $153,409 a year
- 7 years
- Salesforce
- Mid-level
- Parental leave

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Senior People Leader

SSP -
Seattle, WA

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Job Details

Full-time
$100,000 - $105,000 a year

Benefits

AD&D insurance
Paid holidays
Health insurance
Dental insurance
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Life insurance
Paid sick time
Pet insurance

Qualifications

Employee misconduct investigations
Labor dispute resolution
Employee grievance management
Legal risk management
Data-driven problem-solving
Employment law in talent management
Labor relations department management

Full Job Description

Join Our Team!

Join Our Team!
Location: Seattle-Tacoma International Airport (SEA) | Seattle, WA | On-Site
Compensation: $100,000–$105,000 + Bonus Eligible
Schedule: Full-Time | Exempt

Compensation & Benefits

$100,000–$105,000 annual salary, based on experience
Bonus eligibility
Medical, Dental, and Vision Insurance
Basic Life & AD&D Insurance
Employee Assistance Program (EAP)
Voluntary Benefits including Life Insurance, Accident, Critical Illness, Hospital Indemnity, and Pet Insurance
SSP 401(k) Plan with Company Match
Paid Time Off (PTO)
Paid Holidays
Paid Sick Leave

Career Growth & Internal Development

Opportunity to support one of SSP America's largest and most complex airport operations.

Direct partnership with Regional People Leadership, Legal, Labor Relations, Operations Leadership, and Corporate Centers of Excellence. Exposure to complex employee relations, labor relations, organizational development, and strategic business initiatives.

Participate in enterprise-wide projects, leadership development initiatives, and cross-functional partnerships. Career advancement opportunities into Regional People Leader, Director, and Corporate Center of Excellence roles.

Scope of the Role:

Primary responsibility for Seattle-Tacoma International Airport (SEA), with support for Portland (PDX) and Spokane (GEG).
Supports multiple restaurant concepts, including proprietary, local, and national brands.
Supports both union and non-union operations.
Partners with multiple Directors of Operations, General Managers, and operational leadership teams.
Approximately 20% travel within the region.
Serves as the primary Human Resources Business Partner for assigned airports.

Strategic Partnership

Serve as the primary Human Resources Business Partner to airport operations leadership, participating in business planning, workforce planning, staffing strategy, operational reviews, labor planning, and leadership discussions.
Translate operational goals into people strategies that improve staffing, engagement, retention, leadership capability, and organizational effectiveness.
Lead change management initiatives, employee communications, and organizational transitions while partnering with Regional and Corporate People teams.
Partner with Operations leadership to understand labor costs, productivity, staffing levels, and business trends, using workforce insights to improve operational performance.
Build trusted partnerships with operational leaders by providing strategic guidance, coaching, and practical business solutions.

Employee & Labor Relations

Coach leaders on employee relations, performance management, attendance, corrective action, documentation, and leadership effectiveness while conducting complex workplace investigations and ensuring consistent application of company policy.
Lead workplace investigations involving employee misconduct, harassment, discrimination, policy violations, and performance concerns while preparing well-supported employment recommendations.
Administer grievances, interpret collective bargaining agreement provisions, manage day-to-day union interactions, and partner with Labor Relations on escalated matters and bargaining strategy.
Partner with Legal and Employee Relations regarding agency charges, unemployment claims, demand letters, audits, and other employment-related matters.

Scope of the Role Continued:

Talent & Leadership Development

Coach and develop General Managers, Assistant Managers, and Operations leaders on leadership behaviors, accountability, employee engagement, and performance management.
Lead succession planning, talent reviews, leadership development, and internal mobility initiatives.
Partner with Talent Acquisition on recruiting strategies, interviewing, workforce planning, onboarding, and retention initiatives.
Support employee engagement, recognition programs, organizational development, and culture-building initiatives.

Compliance

Ensure compliance with federal, state, and local employment laws while balancing operational needs, employee experience, and organizational risk.
Maintain compliance with collective bargaining agreements, airport badging requirements, I-9 documentation, personnel records, and company policies.
Audit HR practices and documentation across assigned operations to proactively identify and mitigate compliance risks.
Partner with Leave Administration and Operations to support ADA accommodations, FMLA, workers' compensation, and other leave-related processes.

Analytics

Analyze workforce metrics, turnover, retention, engagement, absenteeism, overtime, labor costs, and employee relations trends to identify business opportunities.
Utilize workforce analytics to support staffing decisions, workforce planning, succession planning, and operational performance.
Develop and present people metrics to operational leadership, recommending data-driven solutions that improve employee experience and business results.
Forecast workforce needs using labor trends, recruiting data, turnover metrics, and operational forecasts.

Technology Skills

Demonstrated proficiency using Human Resources Information Systems (HRIS), including SAP SuccessFactors, Workday, UKG, ADP, Oracle HCM, or similar enterprise platforms.
Experience utilizing Applicant Tracking Systems (ATS), onboarding platforms, Learning Management Systems (LMS), and workforce reporting tools.
Advanced proficiency with Microsoft Office, including Outlook, Word, Excel (pivot tables, reporting, and data analysis), PowerPoint, Teams, and SharePoint.
Experience creating workforce reports, dashboards, and HR metrics to support operational decision-making.
Ability to quickly learn and effectively utilize new HR technologies and business applications.

What Success Looks Like in Year One:

Operations leaders view you as a trusted business partner and involve HR early in operational and people decisions.
Employee and labor relations matters are addressed proactively, investigated thoroughly, and resolved with timely, well-documented outcomes.
General Managers demonstrate improved leadership capability through coaching and development.
Turnover, open position aging, and employee relations trends improve against established benchmarks.
Union relationships remain productive, with grievances resolved at the lowest appropriate step whenever possible.
Workforce planning, succession planning, and talent development processes become embedded within the operation.
HR is recognized as a strategic contributor to operational performance and business results.

Qualifications & Experience

Required

Bachelor's degree in Human Resources, Business Administration, or a related field, or equivalent combination of education and experience.
Minimum 7–10 years of progressive Human Resources experience, including 3–5 years supporting multi-unit operations as an HR Business Partner, HR Manager, Senior HR Generalist, or HR Leader.
Demonstrated experience supporting unionized workforces, including grievance administration and collective bargaining agreement interpretation.
Demonstrated success independently conducting complex workplace investigations and preparing employment recommendations.
Strong knowledge of federal, state, and local employment laws with demonstrated ability to apply legal requirements while balancing operational needs and organizational risk.
Demonstrated business acumen with the ability to influence operational leaders, build credibility, exercise sound judgment, and manage competing priorities independently.
Exceptional written and verbal communication skills with experience preparing investigations, executive communications, employment documentation, and presentations.
Ability to work primarily on-site in Seattle with approximately 20% travel.

Preferred

Experience supporting airport, hospitality, restaurant, retail, logistics, manufacturing, healthcare, distribution, or other high-volume operational environments.
Experience partnering directly with Operations leadership to drive engagement, retention, workforce planning, organizational development, and succession planning.
Professional certification such as SHRM-CP, SHRM-SCP, PHR, or SPHR.

SSP America is an Equal Opportunity Employer. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, or any other status protected by applicable federal, state, or local law. SSP America provides reasonable accommodations throughout the application and interview process in accordance with applicable laws.

Apply Now

Refine Your Search

engagement manager jobs in federal way, wa

Senior People Leader

Regional Operations Manager

Store Manager - University Village

Senior Manager: Communications & Resource Development

General Manager

Assistant General Manager - Hampton Inn & Suites Seattle Federal Way

Manager, Program Management- Customer CARE Operational Excellence- Remote

Store Manager

Inclusion and Community Program Manager

Outreach Manager - Special Projects

Customer & Partner Engagement Manager, SME&C

Customer Development Manager - Costco

Manager, Customer & Dealer Success

People Services Manager

Community Manager

Community Services Supervisor

District Manager (WA)

Manager of Training and Development

Program Manager - Foundation Liaison

Engagement Services Manager

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