Top 236 Center manager Jobs in Fenton, Mo

Call Center Manager (Greater St Louis, MO)
Maximus —St. Louis, MO
- $70,250 - $90,500 a year
- Bachelor's degree
- Continuous improvement
- Travel
- Paid holidays
- Disability insurance
Store Manager - West County Center
AKIRA —St. Louis, MO
- $65,000 - $75,000 a year
- Full-time
- Inventory management
- Ability to walk for extended periods
- Merchandising
- Health savings account
- Disability insurance
Quick Apply
The St. Clair County Resource Center Program Manager
Comprehensive Behavioral Health Center of St. Clair County, Inc —East Saint Louis, IL
- $57,000 - $60,000 a year
- Overnight shift
- CPR Certification
- Management
- BLS Certification
- Health insurance
- Dental insurance
Quick Apply
RN Director of Operations $20K Sign on Bonus
Amedisys —St. Louis, MO
- $100,000 - $115,000 a year
- Full-time
- RN License
- Mid-level
- Home Health
- Mileage reimbursement
- Paid parental leave
LTL Assistant Terminal Manager
Dynamix SearchForce, Inc —St. Louis, MO
- Full-time
- Customer service
- Mid-level
- In-person
- Health savings account
- AD&D insurance
Quick Apply
Post Production Operations Manager
Carvana —Hazelwood, MO
- Overtime
- Background check
- 18 years or older
- Clean driving record
Quick Apply
Resale Operations & Processing Associate
The Resale Shop —St. Louis, MO
- $17 - $19 an hour
- Part-time
- Basic math
- Research
- Quality control
- Health insurance
- Dental insurance
Quick Apply
1d
IT Project Manager - AI
Profiles —St. Louis, MO
- From $120,000 a year
- Full-time
- Hybrid work
- Computer science
- 7 years
- Computer Science
Quick Apply
Infusion Nurse
Healix Infusion Therapy, LLC —Richmond Heights, MO
- Full-time
- Nursing
- RN License
- Bachelor of Science
Quick Apply
Assistant Store Manager - Store 935
Tire Choice Auto Service Centers —Sunset Hills, MO
- $16 - $20 an hour
- Weekends as needed
- ASE Certification
- Merchandising
- Mid-level
- Paid holidays
- Dental insurance
Quick Apply
Automotive Store Manager - Store 939
Tire Choice Auto Service Centers —St. Louis, MO
- $63,000 - $70,000 a year
- Full-time
- Merchandising
- Mid-level
- High school diploma or GED
- Paid holidays
- Dental insurance
Quick Apply
12d
Sales Center Manager
SCP Distributors LLC —Maryland Heights, MO
- $65,000 - $75,000 a year
- Full-time
- Bilingual
- 5 years
- Military
- Paid parental leave
- Employee stock purchase plan
Quick Apply
Entry-level Lube Tech/Technician (Part Time)
Valvoline Instant Oil Change —St. Louis, MO
- $16.75 an hour
- Part-time
- Customer service
- English
- Ability to climb stairs
- Health savings account
- Paid holidays
Quick Apply
10d
Entry-level Lube Tech/Technician
Valvoline Instant Oil Change —Ellisville, MO
- $16.75 an hour
- Holidays
- Customer service
- English
- Ability to climb stairs
- Health savings account
- Paid holidays
Quick Apply
Program Manager - Data Center Construction Security
First Coast Security —St. Louis, MO
- $120,000 - $140,000 a year
- Full-time
- Construction site
- Military
- Travel
- Health insurance
- Dental insurance
Quick Apply
Global Capability Center Capability Reinvention Manager
Accenture —St. Louis, MO
- $87,400 - $253,000 a year
- Full-time
- Up to 50% travel
- System design
- Analysis skills
- Paid holidays
- Disability insurance
Retail Fulfillment Center Operations Manager
Ashley Global Retail, LLC —St. Louis, MO
- Mid-level
- Mentoring
- US work authorization
- Profit sharing
- Health insurance
Materials Manager Full Time
Frontenac Surgery & Spine Ctr (12112) —Frontenac, MO
- Full-time
- Surgery
- Mid-level
- High school diploma or GED
- Health savings account
- Paid holidays
14d
Assistant Center Manager
Youth In Need —University City, MO
- From $47,139 a year
- Full-time
- Mid-level
- 3 years
- Bachelor's degree
- Paid holidays
- Health insurance
Quick Apply
Program Manager - Psychology
BJC HealthCare —St. Louis, MO
- $92,248.00 - $150,238.40 a year
- Full-time
- Nursing
- Inpatient
- Outpatient experience
- Disability insurance
- Health insurance

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center manager jobs near fenton, mo

Call Center Manager (Greater St Louis, MO)

Maximus -
St. Louis, MO

Apply Now

Job Details

$70,250 - $90,500 a year

Benefits

Paid holidays
Disability insurance
Health insurance
Paid time off
Retirement plan

Qualifications

Customer records maintenance
Staff supervision
Managing teams in a customer support role
Team leadership
Welfare eligibility determination
Client database systems
Medicaid health insurance
Medicaid regulations
Medicaid
Telephone systems
CRM system proficiency
Call center management
Financial assistance program guidance

Full Job Description

Essential Duties and Responsibilities:

Oversee the daily operations of a call center team to ensure performance metrics are met.
Maintain updated knowledge of the Call Center performance requirements as well as corporate and project policies and procedures. Provide updates to staff regarding these policies and procedures.
Evaluate the need for training to ensure that staff maintains current knowledge of multiple programs.
Address inadequate quality issues with Supervisory team in relation to reviews and corrections of calls monitored.
Monitor performance goals and objectives for the call center staff and complete daily and weekly reports.
Provide leadership with updates on all issues regarding quality, training, policy, procedures, staff issues and departmental performance levels.
Monitor call center compliance with ISO standards as applicable.
Implement necessary corrective actions to ensure consistent application of all laws, regulations, policies, and procedures pertinent to the Call Center.
Monitor and evaluate performance, write performance appraisals, and provide corrective actions as needed.
Responsible for identifying and resolving issues, problems, and concerns with employees.
Recommend changes to policies and establish procedures and assist in the implementation of process improvements when necessary.
Provide direction to staff when complaints are escalated to management level.

Minimum Requirements

Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
Must be willing and able to work onsite in greater St. Louis, MO.
Experience with a large-scale telephony system.
Experience in call center operations.
Experience working with Customer Relationship Management (CRM) systems, including tracking customer interactions, managing case information, and maintaining accurate records.
Experience supporting Medicaid enrollment processes, including assisting applicants, verifying eligibility information, and navigating Medicaid policies or systems.
Minimum two (2) years of call center management experience or five (5) years in any management role.

#LI-Onsite

EEO Statement

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.

Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at [email protected] .

Minimum Salary
$70,250.00

Maximum Salary
$90,500.00

Apply Now

Refine Your Search

center manager jobs in fenton, mo

Call Center Manager (Greater St Louis, MO)

Store Manager - West County Center

The St. Clair County Resource Center Program Manager

RN Director of Operations $20K Sign on Bonus

LTL Assistant Terminal Manager

Post Production Operations Manager

Resale Operations & Processing Associate

IT Project Manager - AI

Infusion Nurse

Assistant Store Manager - Store 935

Automotive Store Manager - Store 939

Sales Center Manager

Entry-level Lube Tech/Technician (Part Time)

Entry-level Lube Tech/Technician

Program Manager - Data Center Construction Security

Global Capability Center Capability Reinvention Manager

Retail Fulfillment Center Operations Manager

Materials Manager Full Time

Assistant Center Manager

Program Manager - Psychology

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