Top 274 Customer support representative Jobs in Ferguson, Mo

Banking Customer Service Representative (On-Site)
Concentrix —Arnold, MO
- $17 an hour
- Urgently hiring
- 18 years or older
- Computer literacy
- Residential
- Paid training
- Paid holidays
Air Support Representative
Crossroads Courier —St. Louis, MO
- $22 - $25 an hour
- Overtime
- Clean driving record
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Financial Services Representative
Scott Credit Union —Edwardsville, IL
- $18.22 - $22.78 an hour
- Full-time
- Research
- Office
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
12d
Route Relief Service Representative
Tipton Linen & Custom Matting —Fenton, MO
- $900 - $1,000 a week
- Full-time
- Military
- Mid-level
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
Financial Services Representative
World Acceptance Corporation of Missouri —Saint Ann, MO
- $15 - $19 an hour
- Extended hours
- Hospitality
- Office
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
Customer Engagement Representative
SKF —St. Louis, MO
- $60,000 - $67,000 a year
- Remote
- Mid-level
- Continuous improvement
- Organizational skills
- Paid holidays
- Disability insurance
Customer Service Representative
Midland —Hazelwood, MO
- $20 - $23 an hour
- Full-time
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Customer Service Representative - International
Potter Global Technologies —Hazelwood, MO
- $24 - $28 an hour
- Full-time
- High school diploma or GED
- Organizational skills
- Associate's degree
- Paid holidays
- Health insurance
Quick Apply
Customer Support Associate
AMETEK, Inc. —St. Louis, MO
- $40,000 - $45,000 a year
- Overtime
- Microsoft Outlook
- English
- Mid-level
Guest Services Representative
SSM Health —St. Louis, MO
- Full-time
- Microsoft Outlook
- Hospital
- HIPAA
- Paid parental leave
- Health insurance
IT Help Desk Specialist (Entry-Level)
Katapult Network —St. Louis, MO
- $45,000 - $55,000 a year
- Full-time
- No experience needed
- Research
- Bachelor's degree
- Health savings account
- Health insurance
Quick Apply
6d
Customer Service Representative
Travers Aviation Insurance —Webster Groves, MO
- From $18 an hour
- Full-time
- Spanish
- English
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
Customer Service Representative
Waterway Carwash —St. Louis, MO
- $18 - $22 an hour
- Extended hours
- Merchandising
- English
- Ability to lift 50 pounds
- Tuition reimbursement
- Employee discount
Remote - Insurance Services Representative I
Mercy —Chesterfield, MO
- Full-time
- Remote
- Customer service
- Computer literacy
- High school diploma or GED
- Health insurance
- Dental insurance
Member Service Representative (Full-Time) - Maplewood
Navy Federal Credit Union —Maplewood, MO
- $20.82 - $24.19 an hour
- Online Application
- Research
- Office
- Communication skills
- Referral program
10d
Call Center Representative
Northfield Business Solutions —St. Louis, MO
- $19 - $26 an hour
- Full-time
- Sales
- Computer literacy
- In-person
- Paid training
- Health insurance
Quick Apply
2d
Customer Service Representative I
Sensient Technologies Corporation —East Saint Louis, IL
- $27 - $30 an hour
- Writing skills
- Mid-level
- Office
Shared Services Representative - Remote - Fleet Management
Enterprise Mobility —St. Louis, MO
- $17.69 - $18.94 an hour
- Full-time
- Remote
- 18 years or older
- Microsoft Excel
- Microsoft Outlook
- Profit sharing
- Health savings account
1d
Customer Service Representative
Commerce Bank —St. Louis, MO
- $18.00 - $22.10 an hour
- Full-time
- Hybrid work
- Spanish
- Microsoft Excel
- Microsoft Outlook
- Paid training
- Paid holidays
Customer Experience Representative - St. Louis Airport (STL)
Enterprise Mobility —St. Louis, MO
- $16.84 - $22.00 an hour
- Urgently hiring
- 18 years or older
- Administrative experience
- High school diploma or GED
- Profit sharing
- Health insurance

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Banking Customer Service Representative (On-Site)

Concentrix -
Arnold, MO

Apply Now

Job Details

Full-time
$17 an hour

Benefits

Paid training
Paid holidays
Health insurance
Dental insurance
401(k)
Paid time off
Employee assistance program
Vision insurance

Qualifications

Customer communication
Customer relationship building
Client rapport building
Individual consumer customer service

Full Job Description

Join a world-class team in Arnold, MO, as a Customer Service Representative! At Concentrix, we’re looking for passionate game-changers to deliver exceptional customer experiences and solutions for one of the world’s best-known brands. If you're ready to grow with a Fortune 500 company with an inclusive, award-winning culture, your new career starts here. (Military veterans are encouraged to apply.)

A NEW CAREER POWERED BY YOU

Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a Fortune 500 company that earns “World’s Best Workplaces,” “Best Company Culture,” and “Best Companies for Career Growth” awards every year? Then a Customer Service Representative position at Concentrix is the right place for you!

As a Customer Service Representative, you’ll join an organically diverse team from around the globe where all members contribute to and support each other’s success and wellbeing, proudly united as “game-changers.” Together, we serve as the intelligent transformation partner for the world’s best-known brands, delivering exceptional customer experiences with tech-powered innovation.

CAREER GROWTH AND PERSONAL DEVELOPMENT

This is a great opportunity to reimagine an all-new career journey and develop “friends for life” at the same time. We’ll give you all the training, technologies, and ongoing support you’ll need to succeed. Plus, at Concentrix, there’s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That’s why we offer a range of no-cost learning and leadership development programs designed to set you on your way to the kind of career you’ve always envisioned.

WHAT YOU WILL DO IN THIS ROLE

As a Customer Service Representative, you’ll:

Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer. Clarify customer requirements; probe for understanding, use decision-support tools and resources to resolve customer issues that are non-standard/unstructured and require some clarification or conceptual thinking
Servicing both Debit/Credit Card and Debit/Credit Card Fraud Calls. Servicing active debit/credit card accounts including calls related to or inquiries of: Monetary transactions, non-monetary and maintenance transactions, provision of merchant/cash authorizations, release authorizations or adjustments, account growth, and work cases. Non-Monetary transaction and maintenance transaction: adding authorized users, adding secondary account holder, balance transfers, enhanced account type, change of reward programs or repricing. Origination of new accounts. Debit/Credit Card Fraud, addressing members report of unauthorized activity on their credit card or respond to outbound contacts. This includes calls from members who have filed a credit card fraud claim and have follow-up questions or calling to provide additional information regarding their fraud claim.
Maintain broad knowledge of client products and/or services
Prepare complete and accurate work including appropriate notation of accounts as required
Be tenacious in tracking, documenting, and retrieving information in call tracking database
Be comfortable with fraud prevention, collections, and transaction disputes
Ensure service delivered to our customers meets contractual Key Performance Indicator
Deliver expert customer experiences…with a smile.

YOUR QUALIFICATIONS

Your skills, integrity, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service Representative role include:

You must be at least 18 years of age
A high school diploma or equivalent
Strong communication skills in both verbal and written format
Exceptional listening and relationship building skills
Creative problem solver
Must have a minimum of 6 months customer service experience
Preferred experience in the banking and credit card industries
Strong PC knowledge and computer navigation skills
Proficiency in fast-paced multi-tasking and able to demonstrate resiliency in a fast-paced metric driven environment
Eagerness to learn new technologies
Must reside in the United States or have a valid U.S. address for residence, and must be located near 1900 Meyer Drury Drive, Arnold, MO

WHAT’S IN IT FOR YOU

One of our company’s Culture Beliefs says, “We champion our people.” That’s why we invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our clients. And we’ll invest in YOU to aid in your career path and in your personal development. In this role, you’ll also be provided with:

The base salary range for this position is $17/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days.
DailyPay enrollment option to access pay "early," when you want it
Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic (Neurodiversity), Women in Tech, OneEarth Champions, and more
Health and wellness programs with trained partners to help promote a healthy you
Mentorship programs that support your rewarding career journey
A modern, state-of-the-art office setting with advanced technologies and a great team
Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more

REIMAGINE THE BEST VERSION OF YOU!

If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why half a million game-changers around the globe call Concentrix their “employer of choice.”

JOB AVAILABILITY

We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.

Physical and Mental Requirements:
The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature.

Equal Employment Opportunity:

Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.

For more information regarding your EEO rights as an applicant, please visit the following websites:

English
Spanish

Accommodation:

Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting [email protected]. All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.

Artificial Intelligence:

As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.

Work Authorization:

In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence.

For further information on available work states and Equal Employment Opportunity as an applicant, please click HERE

Apply Now

Refine Your Search

customer support representative jobs in ferguson, mo

Banking Customer Service Representative (On-Site)

Air Support Representative

Financial Services Representative

Route Relief Service Representative

Financial Services Representative

Customer Engagement Representative

Customer Service Representative

Customer Service Representative - International

Customer Support Associate

Guest Services Representative

IT Help Desk Specialist (Entry-Level)

Customer Service Representative

Customer Service Representative

Remote - Insurance Services Representative I

Member Service Representative (Full-Time) - Maplewood

Call Center Representative

Customer Service Representative I

Shared Services Representative - Remote - Fleet Management

Customer Service Representative

Customer Experience Representative - St. Louis Airport (STL)

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