Top 113 Guest service agent Jobs in Field Point Ct

Guest Service Agent (Part-Time)
The Lloyd Hotel —Stamford, CT
- Part-time
- Hotel
- Entry level
Quick Apply
4d
Front Desk Agent - Part Time
Stamford Doubletree - Atrium Hospitality —Stamford, CT
- $21.06 an hour
- Part-time
- Hotel
- High school diploma or GED
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Quick Apply
Guest Service Agent
The Lloyd Hotel —Stamford, CT
- Full-time
- Hotel
- Entry level
Quick Apply
4d
Stamford/Norwalk - Flexible Schedule Front Desk Agent
NFC Amenity Management —Stamford, CT
- $18 an hour
- US work authorization
- Reliable transportation
- Entry level
- Paid training
- Disability insurance
4d
Guest Experience Agent
Marriott International, Inc —New York, NY
- $31.83 - $42.45 an hour
- Full-time
- Hotel
- High school diploma or GED
- Entry level
Lifestyle Front Desk Agent
Marriott International, Inc —New York, NY
- $32.85 - $43.81 an hour
- Full-time
- Hotel
- High school diploma or GED
- Front desk
11d
Luxury Residential Concierge Yonkers
Maverick Concierge —Yonkers, NY
- $17 - $18 an hour
- Part-time
- Management
- Mid-level
- Residential
- 401(k)
Leasing Agent
JP Management LLC —Hackensack, NJ
- $20 - $22 an hour
- Weekends as needed
- Spanish
- English
- Analysis skills
- Dental insurance
- Paid time off
Quick Apply
Front Desk Agent
Marriott International, Inc —Stamford, CT
- $18 an hour
- Weekends as needed
- Computer literacy
- Hotel
- Communication skills
- Health insurance
- Dental insurance
7d
Guest Services Agent
Courtyard by Marriott New York Manhattan/Midtown East —New York, NY
- $32.86 - $43.81 an hour
- Full-time
- Computer literacy
- Hotel
- High school diploma or GED
12d
Hotel Guest Service Agent
The Empire Hotel —New York, NY
- $26 - $27 an hour
- Weekends as needed
- Hotel
- Computer skills
- In-person
- Health insurance
- Dental insurance
Quick Apply
Guest Services Agent
The Muse New York —New York, NY
- $32 - $34 an hour
- Full-time
- Computer literacy
- Hotel
- High school diploma or GED
Night Auditor/Front Desk Agent
Delamar Hotel —Greenwich, CT
- Weekends as needed
- Background check
- Computer literacy
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Welcome Desk Agent
Marriott International, Inc —New York, NY
- $30 - $33 an hour
- Full-time
Overnight Front Desk Agent
NFC Amenity Management —White Plains, NY
- $17 an hour
- Part-time
- US work authorization
- Entry level
- Paid training
- Disability insurance
4d
Seasonal Front Desk
Westchester Country Club —Rye, NY
- $19 an hour
- Seasonal
- Word processing
- High school diploma or GED
- Apartments
- Free parking
- Employee discount
Quick Apply
11d
Front Office Receptionist - Cashier
The Pierre, A Taj Hotel, New York —New York, NY
- $33 an hour
- Weekends as needed
- Bilingual
- Hotel
- Organizational skills
Guest Service Agent
FASANO GROUP —New York, NY
- $24 - $26 an hour
- Full-time
- Google Workspace
- Computer literacy
- Office
- Health insurance
- Dental insurance
Quick Apply
6d
Front Desk Agent
The Michelangelo Hotel —New York, NY
- $28 - $31 an hour
- Full-time
- Computer literacy
- Hotel
- High school diploma or GED
Client Services Agent
Latham & Watkins LLP —New York, NY
- $65,000 - $80,000 a year
- Full-time
- Remote
- Mid-level
- Administrative experience
- High school diploma or GED
- Paid holidays
- Disability insurance
4d

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guest service agent jobs near field point ct

Guest Service Agent (Part-Time)

The Lloyd Hotel
Stamford, CT

Quick Apply

Job Details

Part-time
4 days ago

Qualifications

Customer communication
Maintaining an organized workspace
Clean workspace maintenance

Full Job Description

About the Lloyd:

The Lloyd Hotel is a boutique lifestyle hotel in downtown Stamford and part of the Tapestry Collection by Hilton. The Lloyd combines contemporary design, elevated amenities, and personalized service for business and leisure travelers.

At The Lloyd, every interaction matters. Through genuine service, attention to detail, and a “whatever-you-need” mindset, each team member helps deliver a welcoming and memorable guest experience.

ROLE RESPONSIBILITIES:

Responsible for the prompt, efficient, and courteous check in and check out of guests.
Ensure efficient communication with team members, vendors, and guests.
Maintain a welcoming attitude and respond to all service questions and requests.
Responsible for safeguarding both the hotel’s guests and its assets by following all established in the hotel’s policies and procedures.
Responsible for collecting payment for services rendered during a guest stay, and for meeting many other guests’ needs during their stay.
Responsible for following company policies and procedures, maintaining confidentiality, protecting company assets, and upholding quality standards.
Ensuring your uniform, personal appearance, and communications are professional.
Accountable for processing check-ins and check-outs in a friendly, efficient, and courteous manner.
Creates reservations and processes special requests.
Assists guests by having knowledge of hotel property, local attractions, and hours of operation of hotel outlets and services.
Works as a team player in meeting guests' needs.
Provides gracious and efficient telephone services.
Responds to incoming calls and emails promptly and knowledgeably ensuring accurate information.
Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner such as, but not limited to:
Meeting Space Checklist
Rooftop Checklist (When in season)
EOS
Siena Restaurant Log (If the email gets sent within their shift)
Guest complaint log (If any)
Prepares for daily arrivals and creates room keys for incoming guests.
Accepts and provides wake up calls for guests.
Collaborates effectively with other service departments to effectively manage guest services.
Listen, apologize with empathy, and direct the complaint to the proper supervisor when resolving guest problems.
Processes customer credit at check-in/out in accordance with hotel policy
Communicate and answer inquiries from guests regarding booking, hotel/local amenities, restaurants, transportation, entertainment, etc.
Determine a guest's reservation status and identify how long the guest will stay.
Help guests’ complete registration cards, and then assign rooms, accommodating guest’s special requests whenever possible.
Verify the guest's method of payment and follows established credit-checking procedures.
Follow all cash handling and credit card authorization policies.
Be aware of all rates, packages, and special promotions.
Be familiar with BEO/GEO reports and all in-house groups and meetings.
Make sure the meeting room is set up and broken down accordingly.
Be aware of closed out and restricted dates.
Obtain all necessary information when taking room reservations and follow the rate-quoting scenario.
Have knowledge of emergency procedures and aid as needed.
Always use proper two-way radio etiquette when communicating with other employees.
Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.
Be able to complete a front desk reports and housekeeping reports such as, but not limited to:
- Unbalanced Folios - Daily
- Exceeded Credit Limit - Daily
- Siena Restaurant Room Charge Log – Daily
- Guest Complaint Log – When needed.
Balance and prepare individual paperwork for closing of shift according to hotel standards.

ROLE REQUIREMENTS

Maintain market promotions and guest programs.
Maintain a clean work area.
Assist guests with safe deposit boxes and requests.
Communicate with Maintenance and Management when something is out of order and properly create Maintenance slip request in a timely manner.
Ability to work 7am – 3pm and 3pm – 11pm shifts, weekends are required

RMS is an Affirmative Action/Equal Opportunity Employer

Quick Apply

Refine Your Search

guest service agent jobs in field point ct

Guest Service Agent (Part-Time)

Front Desk Agent - Part Time

Guest Service Agent

Stamford/Norwalk - Flexible Schedule Front Desk Agent

Guest Experience Agent

Lifestyle Front Desk Agent

Luxury Residential Concierge Yonkers

Leasing Agent

Front Desk Agent

Guest Services Agent

Hotel Guest Service Agent

Guest Services Agent

Night Auditor/Front Desk Agent

Welcome Desk Agent

Overnight Front Desk Agent

Seasonal Front Desk

Front Office Receptionist - Cashier

Guest Service Agent

Front Desk Agent

Client Services Agent

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